Is Total Quality Management Enough For Competitive Advantage

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Is Total Quality Management Enough for Competitive Advantage?

Author : Jamal K. Al-Dabal
Publisher : Universal-Publishers
ISBN 13 : 1581121261
Total Pages : 119 pages
Book Rating : 4.5/5 (811 download)

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Book Synopsis Is Total Quality Management Enough for Competitive Advantage? by : Jamal K. Al-Dabal

Download or read book Is Total Quality Management Enough for Competitive Advantage? written by Jamal K. Al-Dabal and published by Universal-Publishers. This book was released on 2001 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual data showing that this is not always the case. There are areas where TQM provides a needed change initiative along with others. In addition, once most companies treat improving their processes as a priority, TQM ceases to give a competitive advantage since it becomes a basic entry point into the competition. The dissertation gives examples showing that contrary to what the consultants propagate: 1. It is not a panacea for all problems in organizations and that it fits all types of organizations, 2. It is not the only way to give organizations a competitive advantage, and 3. TQM's fit for the services sector is discussed with emphasis on customer satisfaction. Also covered are some limitations of TQM including empowerment, times of paradigm shifts, major process changes, and reward systems.

Competitive Dominance

Author : Victor Tang
Publisher : Van Nostrand Reinhold Company
ISBN 13 :
Total Pages : 474 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Competitive Dominance by : Victor Tang

Download or read book Competitive Dominance written by Victor Tang and published by Van Nostrand Reinhold Company. This book was released on 1995 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: "For starters, today's companies need superior strategic processes and streamlined quality practices. But these are not enough. Competitive Dominance: Beyond Strategic Advantage and Total Quality Management emphasizes the importance of implementing an integrated strategy and quality management system." "Authors Tang and Bauer are leading industry executives who have used strategy and quality to create organizational change, resulting in turnaround and competitive dominance in billion dollar businesses. In this book, they take you through the various stages of strategy and quality practices, explaining how to integrate and implement them." "Tang and Bauer also present 10 principles of competitive dominance that create integration and synchronization between all the stages of strategy and quality. Plus, they recommend an expanded set of tools and methodologies that complement conventional quality and strategy practices and facilitate the implementation of competitive dominance." "Also included is a list of management malpractices to avoid, outlining the 12 worst management practices from the authors' experiences with organizations of many different sizes and from a broad range of industries."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Total Construction Management

Author : John S. Oakland
Publisher : Taylor & Francis
ISBN 13 : 1317439333
Total Pages : 610 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Total Construction Management by : John S. Oakland

Download or read book Total Construction Management written by John S. Oakland and published by Taylor & Francis. This book was released on 2017-02-17 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt: A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. Starting by introducing the language of total quality, lean and operational excellence, this book takes the reader right up to the latest industry practice in this sector, and demonstrates the best way to manage change. Written by two of the world's leading experts, Total Construction Management: Lean quality in construction project delivery offers a clearly structured introduction to the most important management concepts and practices used in the global construction industry today. This authoritative book covers issues such as procurement, BIM, all forms of waste, construction safety, and design and construction management, all explained with international case studies. It is a perfect guide for managers in all parts of the industry, and ideal for those preparing to enter the industry.

Strategic Management

Author : Michael J. Stahl
Publisher : Wiley
ISBN 13 : 9781557866509
Total Pages : 320 pages
Book Rating : 4.8/5 (665 download)

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Book Synopsis Strategic Management by : Michael J. Stahl

Download or read book Strategic Management written by Michael J. Stahl and published by Wiley. This book was released on 1997-06-04 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management: Total Quality and Global Competition d is the first text that integrates strategic management with the themes of total quality managment and global competition. International competition is viewd as the force offering customer choices and therefore driving TQM. Suitable for all strategy courses, this book is designed for lecturers and students throughout the world who understand the persuasive impact of international competition on the practice of strategic management. Examples, cases, data and references about organizations in Europe, North and South America, Asia, Australia and Africa can be found throughout the book.

Total Quality Management

Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 9780750689250
Total Pages : 480 pages
Book Rating : 4.6/5 (892 download)

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Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Juran on Quality by Design

Author : J. M. Juran
Publisher : Simon and Schuster
ISBN 13 : 0029166837
Total Pages : 552 pages
Book Rating : 4.0/5 (291 download)

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Book Synopsis Juran on Quality by Design by : J. M. Juran

Download or read book Juran on Quality by Design written by J. M. Juran and published by Simon and Schuster. This book was released on 1992-05-04 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: J.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, setting, and reaching goals in Juran's Quality Road Map. New emphasis is placed on setting goals, planning in "multifunctional" processes, establishing data bases, motivating managers and introducing quality planning into organizations. 30 line drawings.

EBOOK: Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases

Author : Arthur Thompson
Publisher : McGraw Hill
ISBN 13 : 0077152670
Total Pages : 673 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases by : Arthur Thompson

Download or read book EBOOK: Crafting and Executing Strategy: The Quest for Competitive Advantage: Concepts and Cases written by Arthur Thompson and published by McGraw Hill. This book was released on 2013-02-16 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crafting and Executing Strategy has been revised and updated specifically with its European readers in mind. Building upon the success of previous editions, it continues to explain the core concepts and key theories in strategy and illustrate them with practical, managerial examples students can really relate to. Brand new features have been developed to encourage readers to go beyond learning and to apply their knowledge to from a diverse range of real-life scenarios including global brands, SMEs, public sector and not-for-profit organizations.

Improving Quality and Performance in Your Non-profit Organization

Author : Gary M. Grobman
Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Improving Quality and Performance in Your Non-profit Organization by : Gary M. Grobman

Download or read book Improving Quality and Performance in Your Non-profit Organization written by Gary M. Grobman and published by . This book was released on 1999 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.

Competition, Competitive Advantage, and Clusters

Author : Robert Huggins
Publisher : OUP Oxford
ISBN 13 : 0191635987
Total Pages : 322 pages
Book Rating : 4.1/5 (916 download)

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Book Synopsis Competition, Competitive Advantage, and Clusters by : Robert Huggins

Download or read book Competition, Competitive Advantage, and Clusters written by Robert Huggins and published by OUP Oxford. This book was released on 2012-09-20 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harvard professor, Michael Porter has been one of the most influential figures in strategic management research over the last three decades. He infused a rigorous theoretical framework of industrial organization economics with the then still embryonic field of strategic management and elevated it to its current status as an academic discipline. Porter's outstanding career is also characterized by its cross-disciplinary nature. Following his most important work on strategic management, he then made a leap to the policy side and dealt with a completely different set of analytical units. More recently he has made a foray into inner city development, environmental regulations, and health care services. Throughout these explorations Porter has maintained his integrative approach, seeking a road that links management case studies and the general model building of mainstream economics. With expert contributors from a range of disciplines including strategic management, economic development, economic geography, and planning, this book assesses the contribution Michael Porter has made to these respective disciplines. It clarifies the sources of tension and controversy relating to all the major strands of Porter's work, and provides academics, students, and practitioners with a critical guide for the application of Porter's models. The book highlights that while many of the criticisms of Porter's ideas are valid, they are almost an inevitable outcome for a scholar who has sought to build bridges across wide disciplinary valleys. His work has provided others with a set of frameworks to explore in more depth the nature of competition, competitive advantage, and clusters from a range of vantage points.

Benchmarking for Best Practice

Author : Mohamed Zairi
Publisher : Routledge
ISBN 13 : 0750639482
Total Pages : 512 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Benchmarking for Best Practice by : Mohamed Zairi

Download or read book Benchmarking for Best Practice written by Mohamed Zairi and published by Routledge. This book was released on 1998 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any practitioner wanting to establish best practice in a wide variety of business areas, BENCHMARKING FOR BEST PRACTICE uses recent case studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. It is also an ideal textbook on the application of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples.

Total Quality Management

Author : Joel E. Ross
Publisher : Routledge
ISBN 13 : 1351407775
Total Pages : 576 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by Routledge. This book was released on 2017-10-06 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Quality Management for Competitive Advantage in Global Markets

Author : Saiz-Álvarez, José Manuel
Publisher : IGI Global
ISBN 13 : 1799850374
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management for Competitive Advantage in Global Markets by : Saiz-Álvarez, José Manuel

Download or read book Quality Management for Competitive Advantage in Global Markets written by Saiz-Álvarez, José Manuel and published by IGI Global. This book was released on 2020-09-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

The TQM Journal, 23

Author : Lars Witell
Publisher :
ISBN 13 : 9780857249029
Total Pages : 147 pages
Book Rating : 4.2/5 (49 download)

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Book Synopsis The TQM Journal, 23 by : Lars Witell

Download or read book The TQM Journal, 23 written by Lars Witell and published by . This book was released on 2011 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: This e-book discusses and contributes to the further development of the theory of attractive quality, often referred to as the Kano model. The theory of attractive quality was introduced to the Western world through the 1984 paper entitled OC Attractive Quality and Must-Be QualityOCO by Professor Noriaki Kano and his colleagues (Kano et al., 1984). This e-book aims to encourage research on the theory of attractive quality to enter a new phase of development. It especially calls for empirical investigations into the use and application of the Kano model and theoretical development of the theory of attractive quality. This e-book spans a wide range of topics, from further extensions of the Kano methodology and new approaches to the classification of quality attributes, to lifecycles of quality attributes and the theory of attractive quality."

Managing with Total Quality Management

Author : Adrian Wilkinson
Publisher : Bloomsbury Publishing
ISBN 13 : 134926153X
Total Pages : 225 pages
Book Rating : 4.3/5 (492 download)

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Book Synopsis Managing with Total Quality Management by : Adrian Wilkinson

Download or read book Managing with Total Quality Management written by Adrian Wilkinson and published by Bloomsbury Publishing. This book was released on 1998-01-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

Managing Quality

Author : David A. Garvin
Publisher : Simon and Schuster
ISBN 13 : 0029113806
Total Pages : 344 pages
Book Rating : 4.0/5 (291 download)

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Book Synopsis Managing Quality by : David A. Garvin

Download or read book Managing Quality written by David A. Garvin and published by Simon and Schuster. This book was released on 1988 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case study research conducted in 1981 in nine US companies and seven Japanese companies.

EBOOK: Operations Management 2/e

Author : PATON
Publisher : McGraw Hill
ISBN 13 : 1526848236
Total Pages : 577 pages
Book Rating : 4.5/5 (268 download)

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Book Synopsis EBOOK: Operations Management 2/e by : PATON

Download or read book EBOOK: Operations Management 2/e written by PATON and published by McGraw Hill. This book was released on 2020-12-03 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBOOK: Operations Management 2/e

Mechanism Design for Total Quality Management

Author : Petter Ogland
Publisher : Lulu.com
ISBN 13 : 1387359967
Total Pages : 348 pages
Book Rating : 4.3/5 (873 download)

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Book Synopsis Mechanism Design for Total Quality Management by : Petter Ogland

Download or read book Mechanism Design for Total Quality Management written by Petter Ogland and published by Lulu.com. This book was released on 2017-11-23 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Mechanism Design for Total Quality Management' is clearly written in a logical manner and points are supported by real life case studies. Dr. Ogland demonstrates how a Total Quality Management strategy articulated through the use of bootstrap algorithms can be used to achieve world-class performance in challenging environments such as complex organisations saturated with power struggles and internal politics. The book features insights on critical systems thinking, game theory, quality management systems, the EFQM Business Excellence Model, self-assessment, and the implementation of TQM. Case studies provide practical insights from twenty years of empirical research on how to bootstrap TQM and Business Excellence in complex environments. The ideas developed in the book have been acknowledged as a major contribution to the theory of TQM, and the book itself is an indispensable resource for practitioners trying to implement TQM in environments where traditional implementation methods are bound to fail.