Introduction To Airline In Flight Service

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Introduction to Airline In-Flight Service

Author : Colin C. Law
Publisher :
ISBN 13 : 9781476668291
Total Pages : 0 pages
Book Rating : 4.6/5 (682 download)

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Book Synopsis Introduction to Airline In-Flight Service by : Colin C. Law

Download or read book Introduction to Airline In-Flight Service written by Colin C. Law and published by . This book was released on 2018-03-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for students preparing for careers as flight attendants, this book focuses on the passenger experience of inflight service, covering operations and communication skills and how the cabin crew interacts with passengers at each phase of flight. Tens of thousands of travelers fly every day, and atypical situations are common--many of which are examined through the authors' first-hand experiences in airline management (and as a passenger). Behind-the-scenes details of flight attendants' duties are discussed, helping the student prepare for the excitement and challenge of this dynamic career. Instructors considering this book for use in a course may request an examination copy here.

Introduction to Aviation Management

Author : Andreas Wald
Publisher : LIT Verlag Münster
ISBN 13 : 3643106262
Total Pages : 399 pages
Book Rating : 4.6/5 (431 download)

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Book Synopsis Introduction to Aviation Management by : Andreas Wald

Download or read book Introduction to Aviation Management written by Andreas Wald and published by LIT Verlag Münster. This book was released on 2010 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides an introduction to aviation management covering all major actors and processes, the fundamental structures, and the economic and regulatory background of the industry. It comprises contributions from experienced practitioners of the aviation industry and from scholars in that field.

Aviation and the Airline Industry

Author : Leo Kounis
Publisher :
ISBN 13 : 9781536169379
Total Pages : 336 pages
Book Rating : 4.1/5 (693 download)

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Book Synopsis Aviation and the Airline Industry by : Leo Kounis

Download or read book Aviation and the Airline Industry written by Leo Kounis and published by . This book was released on 2020-03-18 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Safety first": A highly esteemed term at risk / Jan-Arwed Richter, JACDEC Professional Safety Data Research, Hamburg, Germany -- Airline efficiency in Asia following liberalization of international air transport / Muhammad Asraf Abdullah, NurulHuda Mohd Satar and James Peoples, Department of Economics, Universiti Malaysia, Sarawak, Kota Samarahan, Malaysia, and others -- The accommodation of the A380 at Athens International Airport / Stergios Topouris, Caterpillar UK Ltd. -- A preliminary study on aviation and maritime emitted greenhouse gases in Greece / Panagiotis Meimaris, Evangelia Apostolou and Vaia Anyfanti, P3B, Orion Middle Life Upgrade Programme, Hellenic Aerospace Industry, Athens, Greece, and others -- Airliners and high speed rail: a bold approach in unlocking Greece's potential / Apollon B. Kounis and Leo D. Kounis, Department of Civil Protection, Dionysos, Greece, and others -- The re-emergence of seaplanes in Greece: an overview / Vasileios Marios Kafasis, Maintenance Department, Aegean Airlines, Greece -- The aviation industry in Cyprus: policies, strategies and trends / Costas Hailis, Aerocandia Aviation Services, Larnaca, Cyprus.

An Introduction to Airline Economics

Author : William E. O'Connor
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313000662
Total Pages : 272 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis An Introduction to Airline Economics by : William E. O'Connor

Download or read book An Introduction to Airline Economics written by William E. O'Connor and published by Bloomsbury Publishing USA. This book was released on 2000-10-30 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fabric of the airline industry has continued to undergo remarkable changes since the 5th edition of this classic text was published in 1995. The industry has witnessed a series of mergers and a trend toward consolidation into fewer but larger airlines. Route patterns have been reconstructed around hub cities. In contrast to the early 1990s, which saw unprecedented operating deficits, the late 1990s have seen a swing to highly profitable operations, characterized by the forming of alliances among U.S. and foreign airlines. Revised substantially to cover these changes, this book is an excellent introduction to the economics of U.S. airline services, both domestic and international. A college level text suitable for students without a background in economics, this book is intended for such one-semester courses as Aviation Administration, Air Transportation, and Economics of Air Transportation. Enhancing the book's value, the volume includes self-testing questions for each chapter and an appendix covering the portions of the basic transportation statute—the former Federal Aviation Act—that are pertinent to the text. Focusing exclusively on airlines—and excluding private, military, and other types of flying—this book is the only college text dealing exclusively with the economics of U.S. airlines.

The Global Airline Industry

Author : Peter Belobaba
Publisher : John Wiley & Sons
ISBN 13 : 1118881141
Total Pages : 536 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Global Airline Industry by : Peter Belobaba

Download or read book The Global Airline Industry written by Peter Belobaba and published by John Wiley & Sons. This book was released on 2015-07-06 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Examines the perspectives of the many stakeholders in the global airline industry, including airlines, airports, air traffic services, governments, labor unions, in addition to passengers Describes how these different players have contributed to the evolution of competition in the global airline industry, and the implications for its future evolution Includes many facets of the airline industry not covered elsewhere in any single book, for example, safety and security, labor relations and environmental impacts of aviation Highlights recent developments such as changing airline business models, growth of emerging airlines, plans for modernizing air traffic management, and opportunities offered by new information technologies for ticket distribution Provides detailed data on airline performance and economics updated through 2013

Introduction to Aviation

Author : Fred Mabonga
Publisher : AuthorHouse
ISBN 13 : 1496970128
Total Pages : 73 pages
Book Rating : 4.4/5 (969 download)

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Book Synopsis Introduction to Aviation by : Fred Mabonga

Download or read book Introduction to Aviation written by Fred Mabonga and published by AuthorHouse. This book was released on 2015-02-20 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a simplified explanation of what the aviation industry is all about. It deals by chapters with different sectors of the industry and explains the functions of the particular sector. The book can serve as an introduction to aviation for students taking up training in the aviation professions. It can also serve as an informative book for aviation enthusiasts or any other person interested in the basic concept of the aviation industry. The book is written in a basic simplistic factual way without the high technological terminology of the aviation industry, and it is therefore easy to understand. It makes interesting reading and easy to understand and follow. The book covers the historical events of aviation as well as the developments from the first flight and the technological advancements that have made aviation what it is today. Also covered is the role each sector of aviation plays in making up the big picture. It explains in simple terms different core professions in the aviation industry. It covers the core equipment used, with the aircraft at the center of it all. The aviation sectors covered in the book include aircraft manufacture, aircraft maintenance, aircraft operations, air traffic control, training, and how they all come to complement each other under the aviation regulations.

A Flight Attendant's Essential Guide

Author : Colin C. Law
Publisher : BrownWalker Press
ISBN 13 : 1627347283
Total Pages : 502 pages
Book Rating : 4.6/5 (273 download)

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Book Synopsis A Flight Attendant's Essential Guide by : Colin C. Law

Download or read book A Flight Attendant's Essential Guide written by Colin C. Law and published by BrownWalker Press. This book was released on 2019-08-15 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook primarily focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.

Airline Operations and Management

Author : Gerald N. Cook
Publisher : Taylor & Francis
ISBN 13 : 1000869997
Total Pages : 413 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Airline Operations and Management by : Gerald N. Cook

Download or read book Airline Operations and Management written by Gerald N. Cook and published by Taylor & Francis. This book was released on 2023-05-04 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world. Updates for the second edition include: Fresh data and examples A range of international case studies exploring real-life applications New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models New chapters on fleet management and labor relations and HRM Lecture slides for instructors This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area.

A Practical Guide to Airline Customer Service

Author : Colin C. Law
Publisher : BrownWalker Press
ISBN 13 : 1627346937
Total Pages : 302 pages
Book Rating : 4.6/5 (273 download)

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Book Synopsis A Practical Guide to Airline Customer Service by : Colin C. Law

Download or read book A Practical Guide to Airline Customer Service written by Colin C. Law and published by BrownWalker Press. This book was released on 2018-04-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. A Practical Guide to Airline Customer Service is a must-read for those who seek a rewarding career in the airline industry.

Taking Flight

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309056764
Total Pages : 188 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Taking Flight by : National Research Council

Download or read book Taking Flight written by National Research Council and published by National Academies Press. This book was released on 1997-03-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The commercial aviation industry is a major part of the U.S. transportation infrastructure and a key contributor to the nation's economy. The industry is facing the effects of a reduced role by the military as a source of high-quality trained personnel, particularly pilots and mechanics. At the same time, it is facing the challenges of a changing American workforce. This book is a study of the civilian training and education programs needed to satisfy the work-force requirements of the commercial aviation industry in the year 2000 and beyond, with particular emphasis on issues related to access to aviation careers by women and minorities.

Introduction to Air Transport Economics

Author : Bijan Vasigh
Publisher : Routledge
ISBN 13 : 1317113322
Total Pages : 513 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Introduction to Air Transport Economics by : Bijan Vasigh

Download or read book Introduction to Air Transport Economics written by Bijan Vasigh and published by Routledge. This book was released on 2016-05-06 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Air Transport Economics: From Theory to Applications uniquely merges the institutional and technical aspects of the aviation industry with their theoretical economic underpinnings. In one comprehensive textbook it applies economic theory to all aspects of the aviation industry, bringing together the numerous and informative articles and institutional developments that have characterized the field of airline economics in the last two decades as well as adding a number of areas original to an aviation text. Its integrative approach offers a fresh point of view that will find favor with many students of aviation. The book offers a self-contained theory and applications-oriented text for any individual intent on entering the aviation industry as a practicing professional in the management area. It will be of greatest relevance to undergraduate and graduate students interested in obtaining a more complete understanding of the economics of the aviation industry. It will also appeal to many professionals who seek an accessible and practical explanation of the underlying economic forces that shape the industry. The second edition has been extensively updated throughout. It features new coverage of macroeconomics for managers, expanded analysis of modern revenue management and pricing decisions, and also reflects the many significant developments that have occurred since the original’s publication. Instructors will find this modernized edition easier to use in class, and suitable to a wider variety of undergraduate or graduate course structures, while industry practitioners and all readers will find it more intuitively organized and more user friendly.

Guide to Hygiene and Sanitation in Aviation

Author : World Health Organization
Publisher : World Health Organization
ISBN 13 : 9241547774
Total Pages : 72 pages
Book Rating : 4.2/5 (415 download)

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Book Synopsis Guide to Hygiene and Sanitation in Aviation by : World Health Organization

Download or read book Guide to Hygiene and Sanitation in Aviation written by World Health Organization and published by World Health Organization. This book was released on 2009 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of A Guide to Hygiene and Sanitation in Aviation addresses water, food, waste disposal, cleaning and disinfection, vector control and cargo safety, with the ultimate goal of assisting all types of airport and aircraft operators and all other responsible bodies in achieving high standards of hygiene and sanitation, to protect travellers and crews engaged in air transport. Each topic is addressed individually, with guidelines that provide procedures and quality specifications that are to be achieved. The guidelines apply to domestic and international air travel for all developed and developing countries.

Introduction to Aviation Careers

Author : Walter Zaharevitz
Publisher :
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Introduction to Aviation Careers by : Walter Zaharevitz

Download or read book Introduction to Aviation Careers written by Walter Zaharevitz and published by . This book was released on 1979 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Introduction to Civil Aviation

Author : Nawal K. Taneja
Publisher : Free Press
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Introduction to Civil Aviation by : Nawal K. Taneja

Download or read book Introduction to Civil Aviation written by Nawal K. Taneja and published by Free Press. This book was released on 1987 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Introduction to Air Law

Author : Pablo Mendes de Leon
Publisher : Kluwer Law International B.V.
ISBN 13 : 9041192085
Total Pages : 493 pages
Book Rating : 4.0/5 (411 download)

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Book Synopsis Introduction to Air Law by : Pablo Mendes de Leon

Download or read book Introduction to Air Law written by Pablo Mendes de Leon and published by Kluwer Law International B.V.. This book was released on 2017-08-01 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of aviation has moved on rapidly since the appearance of the ninth edition of this pre-eminent resource fi ve years ago. Those developments pertain to market access and market behaviour by air carriers, including competition, new perceptions of safety and security, among others in relation to transparency of accident investigation and cybersecurity, case law in the area of airline liability, with new cases from the United States, product liability and insurance, the United Kingdom, and elsewhere, the growing importance of environmental concerns, the rights and obligations of passengers, also in the context of ‘unruly’ passengers, and innovative methods for fi nancing aircraft. Special attention has been paid in this edition to regional integration movements, especially in Europe, affecting the mentioned subjects. The book’s extensive references to other sources in the fi eld have been expanded and updated by the author and experts in specialised areas. The present edition addresses the following topics: - the regulatory framework governing the operation of air services including the principle of sovereignty in national airspace; - the distinction between State and civil aircraft; - dispute settlement in international civil aviation; - economic regulation of international air transport services including the establishment of air services agreements; - inter-airline cooperation in the context of competition law regimes; - liability of the various service providers, in particular airlines, and related insurance coverage; - the promotion of safety standards; - criminal acts affecting the safety of aviation; - the role of international and regional organisations with particular reference to that of the European Union; - liability of the aircraft manufacturer for equipment; and - fi nancial and security interests in mobile equipment. The many practitioners, offi cials, business people, and academics with a professional interest in aviation law will appreciate this new edition as one of the fundamental works in the fi eld, and newcomers will discover an incomparable resource. This tenth edition is ready to be of unmatched service to any practising member of the air law community anywhere in the world.

Airline Marketing and Management

Author : Stephen Shaw
Publisher : Taylor & Francis
ISBN 13 : 1000109658
Total Pages : 379 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Airline Marketing and Management by : Stephen Shaw

Download or read book Airline Marketing and Management written by Stephen Shaw and published by Taylor & Francis. This book was released on 2020-09-10 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through six previous editions, Airline Marketing and Management has established itself as the leading textbook for students of marketing and its application to today's airline industry, as well as a reference work for those with a professional interest in the area. Carefully revised, the seventh edition of this internationally successful book examines an exceptionally turbulent period for the industry. It features new material on: *Changes in customer needs, particularly regarding more business travellers choosing - or being forced - to travel economy, and analysis of the bankruptcy of 'All Business Class' airlines. * An explanation of the US/EU 'Open Skies' agreement and analysis of its impact. *The increase in alliance activity and completion of several recent mergers, and the marketing advantages and disadvantages that have resulted. * Product adjustments that airlines must make to adapt to changes in the marketing environment, such as schedule re-adjustments and the reconfiguration of aircraft cabins. *Changes in pricing philosophies, with, for example, airlines moving to 'A La Carte' pricing, whereby baggage, catering and priority boarding are paid for as extras. *Airline websites and their role as both a selling and distributing tool. *The future of airline marketing. A review of the structure of the air transport market and the marketing environment is followed by detailed chapters examining business and marketing strategies, product design and management, pricing and revenue management, current and future distribution channels, and selling, advertising and promotional policies. The reader will benefit from greater understanding of both marketing and airline industry jargon and from knowledge obtained regarding the extraordinary strategic challenges now facing aviation. Written in a straightforward, easy-to-read style and combining up-to-date and relevant examples drawn from the worldwide aviation industry, this new edition will further enhance the book's reputation for providing the ideal introduction to the subject.

The Global Airline Industry

Author : Peter Belobaba
Publisher : John Wiley & Sons
ISBN 13 : 1118881176
Total Pages : 536 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Global Airline Industry by : Peter Belobaba

Download or read book The Global Airline Industry written by Peter Belobaba and published by John Wiley & Sons. This book was released on 2015-09-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Examines the perspectives of the many stakeholders in the global airline industry, including airlines, airports, air traffic services, governments, labor unions, in addition to passengers Describes how these different players have contributed to the evolution of competition in the global airline industry, and the implications for its future evolution Includes many facets of the airline industry not covered elsewhere in any single book, for example, safety and security, labor relations and environmental impacts of aviation Highlights recent developments such as changing airline business models, growth of emerging airlines, plans for modernizing air traffic management, and opportunities offered by new information technologies for ticket distribution Provides detailed data on airline performance and economics updated through 2013