International Multi Unit Leadership

Download International Multi Unit Leadership full books in PDF, epub, and Kindle. Read online International Multi Unit Leadership ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

International Multi-Unit Leadership

Author : Chris Edger
Publisher : Routledge
ISBN 13 : 1317113918
Total Pages : 240 pages
Book Rating : 4.3/5 (171 download)

DOWNLOAD NOW!

Book Synopsis International Multi-Unit Leadership by : Chris Edger

Download or read book International Multi-Unit Leadership written by Chris Edger and published by Routledge. This book was released on 2016-04-22 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: In International Multi-Unit Leadership, Chris Edger builds on his earlier Effective Multi-Unit Leadership. First - showcasing up-to-date, contemporaneous case studies of market-leading international organisations - the book takes a cross-border perspective on leading from the middle in international subsidiaries that are committing significant capital to land-based multi-unit infrastructures. Secondly, it captures the zeitgeist of internationalizing hospitality, retail, service and leisure organizations facing challenges in relation to multi-channel/smart technology spread, divergent national cultures and emergent, imitative local competition. Thirdly, it addresses the conundrum that most subsidiary multi-unit leaders (regional, area and district managers) face, generating commitment amongst their unit managers and team members, whilst coping with their firm’s country of origin-based control and change agendas. Continuing the themes that emerged in his earlier book, particularly around how multi-unit leaders (MULs) and directors are expected to expedite a number of competing and contradictory functions, the author finds that in subsidiary-based international situations, complexity and ambiguity escalates due to 'distance decay' and the level of internal and external contextual turbulence. Based on exemplary case studies, the author examines how high-performance MULs manage paradox and ambiguity within an international context and how organizations can deliver local effectiveness within a strategic framework determined by a policy-making centre hundreds or thousands of miles away. The research and case studies in this book will appeal to managers within international multi-unit enterprises, service directors wishing to train and coach others, students on any of the increasing number of multi-unit management programmes being run in business schools, and academics with an interest in internationalizing service-based enterprises.

Multi-Unit Leadership

Author : Jim Sullivan
Publisher :
ISBN 13 : 9780971584914
Total Pages : pages
Book Rating : 4.5/5 (849 download)

DOWNLOAD NOW!

Book Synopsis Multi-Unit Leadership by : Jim Sullivan

Download or read book Multi-Unit Leadership written by Jim Sullivan and published by . This book was released on 2011-06-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Multi-Unit Leadership is the best-selling book used in over 170,000 businesses worldwide. Managing multiple units requires significantly different skills than managing just one. This book details those skills in seven distinct stages and shares the best practices from successful multiunit leaders worldwide. Perfect for regional managers and franchisees who need to know the difference between hands-on management and indirect influence. Written in a detailed and fun format perfect for today's Digital Age leaders, Multiunit Leadership examines the unique role and requirements of managers who are responsible for two to forty units. Our research with over 500 successful Multi-Unit Leaders (MULs) reveals the best practices and unique expertise that differentiates high-performing mulitunit leaders from average ones. Chockablock-full of specific examples, expert opinion and case-study scenarios, the seven leadership stages outlined in the book include: Brand Ambassador, Servant Leadership, Marketing Guru, Head Coach, Talent Scout, Synergist and Goal-Getter. You'll learn how to better manage time and projects, how to develop stronger teams, how to get maximum impact from your store visits, and how to consistently build sales by working smarter, not harder. Readers can assess their own strengths and challenges compared to the industry's best MULs at the end of each chapter and compile their own best practices relative to people, performance, and productivity. Companies using the book include McDonald's, American Express, Coca-Cola, Starbucks, Target, Jiffy Lube, Supercuts, Applebee's, and Sam's Club.

Effective Multi-Unit Leadership and International Multi-Unit Leadership

Author : Chris Edger
Publisher : Gower Publishing Company
ISBN 13 : 9781472421982
Total Pages : 328 pages
Book Rating : 4.4/5 (219 download)

DOWNLOAD NOW!

Book Synopsis Effective Multi-Unit Leadership and International Multi-Unit Leadership by : Chris Edger

Download or read book Effective Multi-Unit Leadership and International Multi-Unit Leadership written by Chris Edger and published by Gower Publishing Company. This book was released on 2013-11-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chris Edger looks at that key managerial cohort in the retail, hospitality and service sectors operating between the centre and unit - the Multi-Unit Leader (MUL). Sandwiched between the centre and the unit they need to motivate unit managers and team members to provide great service whilst simultaneously fulfilling the Centre's compliance agenda.Based on extensive case study research across multi-unit service organisations in developed economies this first book is an essential guide to practitioners and academics on the art and science of Effective Multi-Unit Leadership. Edger provides an Integrated Model of MUL that explains how key activities are driven through behavioural practices underpinned by MUL personal characteristics.The second book, International Multi-Unit Leadership, takes a broader cross-border perspective on 'leading from the middle' in international service-based subsidiaries that are committing significant capital to emerging markets and addresses how MULs generate commitment amongst unit managers and team members, whilst coping with their firm's country of origin-based control agendas.

International Multi-Unit Leadership

Author : Chris Edger
Publisher : Routledge
ISBN 13 : 1317113926
Total Pages : 240 pages
Book Rating : 4.3/5 (171 download)

DOWNLOAD NOW!

Book Synopsis International Multi-Unit Leadership by : Chris Edger

Effective Multi-Unit Leadership

Author : Chris Edger
Publisher : Routledge
ISBN 13 : 1317145534
Total Pages : 310 pages
Book Rating : 4.3/5 (171 download)

DOWNLOAD NOW!

Book Synopsis Effective Multi-Unit Leadership by : Chris Edger

Download or read book Effective Multi-Unit Leadership written by Chris Edger and published by Routledge. This book was released on 2016-04-29 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a growing recognition of the increasing importance of ’local leadership’ practice within multi-unit service contexts, given the threat to costly land-based retail infrastructures from smart technologies. Multi-site organizations are economically significant, but currently under-researched and poorly understood. In Effective Multi-Unit Leadership, Chris Edger looks at that key managerial cohort in the retail, hospitality and service sectors operating between the centre and unit - the Multi-Unit Leader (MUL). This district, area or regional manager, is tasked with maximising revenue and profit from a complex and ambiguous positional space, being sandwiched between the centre and unit, facing the MUL paradox: how do they motivate unit managers and team members to provide great service whilst simultaneously fulfilling the Centre's compliance agenda? Based on extensive case study research across a range of multi-unit service organisations, Edger advances an Integrated Model of MUL that elucidates how key activities (sales-led service, systems and standards - 3Ss) are driven through behavioural practices (commitment, control and change - 3Cs) underpinned by MUL personal characteristics (expertise, emotional intelligence and energy - 3Es). Central to this model is the notion of ’portfolio optimisation through social exchange’ (POSE) where MULs apply ’local leadership’, leveraging their portfolios through the deft application of exchange-based currencies. Replete with case studies, Effective Multi-Unit Leadership will appeal to high potential unit managers; existing multi-unit leaders who want to improve their performance levels; and retail/service directors wishing to train and coach their direct reports; as well as business educators and those with an academic interest in organisational studies.

Future Shaper

Author : Niamh O'Keeffe
Publisher : Kogan Page Publishers
ISBN 13 : 1789662192
Total Pages : 241 pages
Book Rating : 4.7/5 (896 download)

DOWNLOAD NOW!

Book Synopsis Future Shaper by : Niamh O'Keeffe

Download or read book Future Shaper written by Niamh O'Keeffe and published by Kogan Page Publishers. This book was released on 2020-03-03 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a world of continuous uncertainty and on the brink of a massive digital and AI-powered shift. What should leaders do? The answer is not to shy away from inevitable changes and more uncertainty, but to have the courage to face it. Leaders need to take charge by embracing new technologies and ideas and converting these into opportunities for leadership innovation. The best ways for leaders to predict the future is to help create the future. Future Shaper is about giving back a sense of control. It's about empowering leaders to take charge and shape the future. Niamh O'Keeffe asks leaders to re-calibrate their leadership skills to include imagination and courage, to embrace innovation and drive growth and create a better future. Future Shaper helps readers to: · Embrace new digital technologies, understand AI and equip themselves for those not-yet-invented challenges · Gain insights from today's successful leaders · Make an impact and feel more in control using an easy-to-understand leadership framework

Mind Your Own Business

Author : Jim Sullivan
Publisher : Lebhar-Friedman
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.0/5 ( download)

DOWNLOAD NOW!

Book Synopsis Mind Your Own Business by : Jim Sullivan

Download or read book Mind Your Own Business written by Jim Sullivan and published by Lebhar-Friedman. This book was released on 1999 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Mind Your Own Business , hospitality industry expert Jim Sullivan brings his wide range of experience and talents to bear on the three P's of restaurant options.

Professional Area Management

Author : Chris Edger
Publisher : Libri Publishing Limited
ISBN 13 : 1909818119
Total Pages : 168 pages
Book Rating : 4.9/5 (98 download)

DOWNLOAD NOW!

Book Synopsis Professional Area Management by : Chris Edger

Download or read book Professional Area Management written by Chris Edger and published by Libri Publishing Limited. This book was released on 2014-09-30 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building upon his earlier book Effective Multi-Unit Leadership (described by the Leadership and Organization Journal as ‘one of the key books of its kind for this decade’) Professor Chris Edger has produced a book that clearly defines and outlines the ‘professional practice’ of outstanding retail Area Managers. Bursting with real-life Case Studies this book will be essential reading for General Managers who aim to go further up the chain of command and Area Managers who want to be the best! Professor Edger outlines how Area Managers can ‘close down the distance’ between themselves and their units in order to optimise performance. Without abandoning academic rigor he produces essential ‘how to’ checklists for the ambitious GM or Area Manager that can be applied out in the field. This book is a must read for those that aspire to become great retail Area Managers.

Fundamentals

Author : Jim Sullivan
Publisher :
ISBN 13 : 9780971584983
Total Pages : 0 pages
Book Rating : 4.5/5 (849 download)

DOWNLOAD NOW!

Book Synopsis Fundamentals by : Jim Sullivan

Download or read book Fundamentals written by Jim Sullivan and published by . This book was released on 2011-09-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals: 9 Ways to Be Brilliant at the Basics of Business explores the core essentials of operating successful organizations in the Digital Age. Chockablock-full of detail, specifics and bite-sized content perfect for 21st Century business professionals.

Four-dimensional Leadership

Author : William P. Fisher
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 152 pages
Book Rating : 4.3/5 ( download)

DOWNLOAD NOW!

Book Synopsis Four-dimensional Leadership by : William P. Fisher

Download or read book Four-dimensional Leadership written by William P. Fisher and published by Prentice Hall. This book was released on 2005 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring an integrated, comprehensive approach to total leadership this volume takes a life-cycle matching approach that stresses matching the right individual at the right time in the development of an organization. The companion volume, Leadership Exercises: TP aking A Leadership Role in the Hospitality Industry provides 50 real-life exercises designed to provoke thought, discussion and insight. The authors examine the individual as the leader, the life-cycle, the organization and the community as they relate to leadership. For those interested in a unique, comprehensive approach to leadership.

Organizational Culture and Leadership

Author : Edgar H. Schein
Publisher : John Wiley & Sons
ISBN 13 : 047064057X
Total Pages : 466 pages
Book Rating : 4.4/5 (76 download)

DOWNLOAD NOW!

Book Synopsis Organizational Culture and Leadership by : Edgar H. Schein

Download or read book Organizational Culture and Leadership written by Edgar H. Schein and published by John Wiley & Sons. This book was released on 2010-07-16 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.

Quick Service Restaurants, Franchising, and Multi-Unit Chain Management

Author : Francis A Kwansa
Publisher : Routledge
ISBN 13 : 1317956222
Total Pages : 371 pages
Book Rating : 4.3/5 (179 download)

DOWNLOAD NOW!

Book Synopsis Quick Service Restaurants, Franchising, and Multi-Unit Chain Management by : Francis A Kwansa

Download or read book Quick Service Restaurants, Franchising, and Multi-Unit Chain Management written by Francis A Kwansa and published by Routledge. This book was released on 2014-06-11 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant sector of the foodservice industry and a one-hundred-billion-dollar industry. Since their inception in the 1920s, quick-service restaurants have become one of the cultural icons of America. This informative book contains vital information on: growth, change and strategy in the international foodservice industry food safety as an international problem and the formation of outreach committees to combat the challenges faced globally food consumption patterns and the driving forces that influence consumer food preferences the differences between mature and younger customers’ expectations and experiences in QSRs, casual, and fine dining restaurants consumer attitudes toward airline food adding quick-service meals to airplane menus factors influencing parental patronage of QSRs a case study on how Billy Ingram, founder of White Castle restaurants, made the hamburger a staple on American menus

Visual Leaders

Author : David Sibbet
Publisher : John Wiley & Sons
ISBN 13 : 1118494229
Total Pages : 261 pages
Book Rating : 4.1/5 (184 download)

DOWNLOAD NOW!

Book Synopsis Visual Leaders by : David Sibbet

Download or read book Visual Leaders written by David Sibbet and published by John Wiley & Sons. This book was released on 2012-12-17 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: What Visual Meetings did for meetings and Visual Teams did for teams, this book does for leaders Visual Leaders explores how leaders can support visioning and strategy formation, planning and management, and organizationchange through the application of visual meeting and visual team methodologies organization wide—literally "trans-forming" communications and people's sense of what is possible. It describes seven essential tools for visual leaders—mental models, visual meetings, graphic templates, decision theaters, roadmaps, Storymaps, and virtual visuals—and examples of methods for implementation throughout an organization. Written for all levels of leadership in organizations, from department heads through directors, heads of strategic business units, and "C" level executives Explores how communications has become interactive and graphic and how these tools can be used to shape direction and align people for implementation Brings tools, methods and frameworks to life with stories of real organizations modeling these practices Visual Leaders answers the question of how design thinking and visual literacy can help to orient leaders to the complexity of contemporary organizations in the private, non-profit, and public sectors.

Team of Teams

Author : Gen. Stanley McChrystal
Publisher : Penguin
ISBN 13 : 0698178513
Total Pages : 304 pages
Book Rating : 4.6/5 (981 download)

DOWNLOAD NOW!

Book Synopsis Team of Teams by : Gen. Stanley McChrystal

Download or read book Team of Teams written by Gen. Stanley McChrystal and published by Penguin. This book was released on 2015-05-12 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the New York Times bestselling author of My Share of the Task and Leaders, a manual for leaders looking to make their teams more adaptable, agile, and unified in the midst of change. When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2004, he quickly realized that conventional military tactics were failing. Al Qaeda in Iraq was a decentralized network that could move quickly, strike ruthlessly, then seemingly vanish into the local population. The allied forces had a huge advantage in numbers, equipment, and training—but none of that seemed to matter. To defeat Al Qaeda, they would have to combine the power of the world’s mightiest military with the agility of the world’s most fearsome terrorist network. They would have to become a "team of teams"—faster, flatter, and more flexible than ever. In Team of Teams, McChrystal and his colleagues show how the challenges they faced in Iraq can be relevant to countless businesses, nonprofits, and organizations today. In periods of unprecedented crisis, leaders need practical management practices that can scale to thousands of people—and fast. By giving small groups the freedom to experiment and share what they learn across the entire organization, teams can respond more quickly, communicate more freely, and make better and faster decisions. Drawing on compelling examples—from NASA to hospital emergency rooms—Team of Teams makes the case for merging the power of a large corporation with the agility of a small team to transform any organization.

Principles of Management

Author : David S. Bright
Publisher :
ISBN 13 : 9781998109166
Total Pages : 0 pages
Book Rating : 4.1/5 (91 download)

DOWNLOAD NOW!

Book Synopsis Principles of Management by : David S. Bright

Download or read book Principles of Management written by David S. Bright and published by . This book was released on 2023-05-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

Renegade Server

Author : Tim Kirkland
Publisher : eBook Partnership
ISBN 13 : 0996900810
Total Pages : 179 pages
Book Rating : 4.9/5 (969 download)

DOWNLOAD NOW!

Book Synopsis Renegade Server by : Tim Kirkland

Download or read book Renegade Server written by Tim Kirkland and published by eBook Partnership. This book was released on 2016-10-24 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-seller by Tim Kirkland details creative ways for full-service restaurant servers, bartenders, managers and owners to sell more, serve better, and build repeat business with every customer. The #1 tool in North America for exploding tips and increasing customer loyalty! Used in over 20,000 full-service restaurants, bars and hotels worldwide. Over 300 ways to build sales, improve service and exponentially increase your personal income. The Renegade Server provides fresh, unique insights on how servers can better engage customers on a personal level and use those connections to drive sales, improve service and develop repeat business. Front-line service teams, managers and owners alike will benefit from The Renegade Server's powerful, easily-applied techniques for determining every Guests' unique expectations and exceeding them every time. You will learn: - Why the 'Up-Sell' is DEAD. - Why people no longer bade thir tips on quality of service. - The 10 commonly used phrases that kill service, sales AND tips. - How to ditch pushy, outdated sales techniques and explode tip income with tools that WORK. - The 4 secrets for discovering each guest's unique expectations and EXCEEDING them every time. PLUS: - 10 scientifically proven techniques for increasing tip percentages. - 60 BONUS service techniques that will blow away your guests!

Diversity and Leadership

Author : Jean Lau Chin
Publisher : SAGE Publications
ISBN 13 : 1483312445
Total Pages : 345 pages
Book Rating : 4.4/5 (833 download)

DOWNLOAD NOW!

Book Synopsis Diversity and Leadership by : Jean Lau Chin

Download or read book Diversity and Leadership written by Jean Lau Chin and published by SAGE Publications. This book was released on 2014-09-02 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although leadership theories have evolved to reflect changing social contexts, many remain silent on issues of equity, diversity, and social justice. Diversity and Leadership, by Jean Lau Chin and Joseph E. Trimble, offers a new paradigm for examining leadership by bringing together two domains—research on leadership and research on diversity—to challenge existing notions of leadership and move toward a diverse and global view of society and its institutions. This compelling book delivers an approach to leadership that is inclusive, promotes access for diverse leaders, and addresses barriers that narrowly confine our perceptions and expectations of leaders. Redefining leadership as global and diverse, the authors impart new understanding of who our leaders are, the process of communication, exchange between leaders and their members, criteria for selecting, training, and evaluating leaders in the 21st century, and the organizational and societal contexts in which leadership is exercised.