Information Systems Success Measurement

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Information Systems Success Measurement

Author : William Hook DeLone
Publisher : Foundations and Trends (R) in Information Systems
ISBN 13 : 9781680831429
Total Pages : 136 pages
Book Rating : 4.8/5 (314 download)

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Book Synopsis Information Systems Success Measurement by : William Hook DeLone

Download or read book Information Systems Success Measurement written by William Hook DeLone and published by Foundations and Trends (R) in Information Systems. This book was released on 2016-08-25 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Systems Success Measurement presents a comprehensive review of the foundations, the trends, and the future challenges of IS success measurement in order to improve research and practice in terms of the measurement and evaluation of information systems. Information Systems Success Measurement explores the foundations and trends in the definition and measurement of information systems success. Starting with an introduction that examines how the concept of "effective" or "successful" information systems has progressed as information technology and its use has changed over the past 60 years. The authors introduce the DeLone and McLean Information Systems Success Model as an organizing framework for this monograph. Section 2 identifies five eras of information systems and for each of these eras the authors consider the types of information systems used in firms, the stakeholders impacted by these systems, the relevant research about information systems evaluation, and the measurement of IS success in practice during each of these periods. Section 3 discusses the foundational research on IS success measurement. Based on the evolution of the field's understanding of IS success, important trends in IS success measurement is highlighted in Section 4. Section 5 examines the future of IS success research. Section 6 reviews empirical findings related to success factors, which influence IS success. Section 7 explores how managers can improve the methods they use to measure and track IS success. Finally, the authors offer concluding remarks in Section 8.

Information Systems Success Measurement

Author : Edward J. Garrity
Publisher : IGI Global
ISBN 13 : 9781878289445
Total Pages : 188 pages
Book Rating : 4.2/5 (894 download)

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Book Synopsis Information Systems Success Measurement by : Edward J. Garrity

Download or read book Information Systems Success Measurement written by Edward J. Garrity and published by IGI Global. This book was released on 1998-01-01 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Systems Success Measurement focuses on insights and developments related to system success, including comparisons of system success instruments, validation of system success measures, and new and improved measures of systems success. It presents a wide range of important areas within the information systems success research agenda. This book will provide researchers and professionals with a comprehensive reference for understanding and measuring systems success in modern organizations throughout the world.

Measuring Organizational Information Systems Success: New Technologies and Practices

Author : Belkhamza, Zakariya
Publisher : IGI Global
ISBN 13 : 146660171X
Total Pages : 507 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Measuring Organizational Information Systems Success: New Technologies and Practices by : Belkhamza, Zakariya

Download or read book Measuring Organizational Information Systems Success: New Technologies and Practices written by Belkhamza, Zakariya and published by IGI Global. This book was released on 2012-02-29 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.

Transforming Performance Measurement

Author : Dean Spitzer
Publisher : AMACOM
ISBN 13 : 0814430090
Total Pages : 312 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Transforming Performance Measurement by : Dean Spitzer

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Measuring Information Systems Delivery Quality

Author : Evan W. Duggan
Publisher : IGI Global
ISBN 13 : 9781591408581
Total Pages : 0 pages
Book Rating : 4.4/5 (85 download)

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Book Synopsis Measuring Information Systems Delivery Quality by : Evan W. Duggan

Download or read book Measuring Information Systems Delivery Quality written by Evan W. Duggan and published by IGI Global. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Currently, there is neither a commonly-accepted definition of information systems (IS) quality nor a convergence of perspectives on quality approaches. The IS community has focused on the various contributions of people, delivery processes, development philosophies and methods. Measuring Information Systems Delivery Quality represents a spotlight on IS quality that represents the efforts of authors from several countries across the globe. Despite this diversity, this book reflects the common position that improving objective knowledge of potentially quality-enhancing methods is far more likely to assist the production of high-quality software than experimentation with each new gadget. Measuring Information Systems Delivery Quality provides thoughtful analysis and explains some of the contradictions and apparent paradoxes of the many IS quality perspectives. It offers prescriptions, grounded in research findings, syntheses of relevant, up-to-date literature, and leading IS quality practices to assist the assimilation, measurement, and management of IS quality in order to increase the odds of producing higher quality systems.

Information Systems Theory

Author : Yogesh K. Dwivedi
Publisher : Springer Science & Business Media
ISBN 13 : 1441961089
Total Pages : 515 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Information Systems Theory by : Yogesh K. Dwivedi

Download or read book Information Systems Theory written by Yogesh K. Dwivedi and published by Springer Science & Business Media. This book was released on 2011-09-21 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. To outline and describe, for each of the various theories and models, independent and dependent constructs, reference discipline/originating area, originating author(s), seminal articles, level of analysis (i.e. firm, individual, industry) and links with other theories. To provide a critical review/meta-analysis of IS/IT management articles that have used a particular theory/model. To discuss how a theory can be used to better understand how information systems can be effectively deployed in today’s digital world. This book contributes to our understanding of a number of theories and models. The theoretical contribution of this book is that it analyzes and synthesizes the relevant literature in order to enhance knowledge of IS theories and models from various perspectives. To cater to the information needs of a diverse spectrum of readers, this book is structured into two volumes, with each volume further broken down into two sections. The first section of Volume 1 presents detailed descriptions of a set of theories centered around the IS lifecycle, including the Success Model, Technology Acceptance Model, User Resistance Theories, and four others. The second section of Volume 1 contains strategic and economic theories, including a Resource-Based View, Theory of Slack Resources, Portfolio Theory, Discrepancy Theory Models, and eleven others. The first section of Volume 2 concerns socio-psychological theories. These include Personal Construct Theory, Psychological Ownership, Transactive Memory, Language-Action Approach, and nine others. The second section of Volume 2 deals with methodological theories, including Critical Realism, Grounded Theory, Narrative Inquiry, Work System Method, and four others. Together, these theories provide a rich tapestry of knowledge around the use of theory in IS research. Since most of these theories are from contributing disciplines, they provide a window into the world of external thought leadership.

Measuring the Business Value of Information Technology

Author : David S. Sward
Publisher :
ISBN 13 : 9780976483274
Total Pages : 0 pages
Book Rating : 4.4/5 (832 download)

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Book Synopsis Measuring the Business Value of Information Technology by : David S. Sward

Download or read book Measuring the Business Value of Information Technology written by David S. Sward and published by . This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the Business Value of Information Technology deals with computers/software.

The Tyranny of Metrics

Author : Jerry Z. Muller
Publisher : Princeton University Press
ISBN 13 : 0691191263
Total Pages : 245 pages
Book Rating : 4.6/5 (911 download)

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Book Synopsis The Tyranny of Metrics by : Jerry Z. Muller

Download or read book The Tyranny of Metrics written by Jerry Z. Muller and published by Princeton University Press. This book was released on 2019-04-30 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our lives Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself—and this tyranny of metrics now threatens the quality of our organizations and lives. In this brief, accessible, and powerful book, Jerry Muller uncovers the damage metrics are causing and shows how we can begin to fix the problem. Filled with examples from business, medicine, education, government, and other fields, the book explains why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But Muller also shows that, when used as a complement to judgment based on personal experience, metrics can be beneficial, and he includes an invaluable checklist of when and how to use them. The result is an essential corrective to a harmful trend that increasingly affects us all.

Generalized Structured Component Analysis

Author : Heungsun Hwang
Publisher : CRC Press
ISBN 13 : 146659294X
Total Pages : 346 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Generalized Structured Component Analysis by : Heungsun Hwang

Download or read book Generalized Structured Component Analysis written by Heungsun Hwang and published by CRC Press. This book was released on 2014-12-11 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed by the authors, generalized structured component analysis is an alternative to two longstanding approaches to structural equation modeling: covariance structure analysis and partial least squares path modeling. Generalized structured component analysis allows researchers to evaluate the adequacy of a model as a whole, compare a model to alternative specifications, and conduct complex analyses in a straightforward manner. Generalized Structured Component Analysis: A Component-Based Approach to Structural Equation Modeling provides a detailed account of this novel statistical methodology and its various extensions. The authors present the theoretical underpinnings of generalized structured component analysis and demonstrate how it can be applied to various empirical examples. The book enables quantitative methodologists, applied researchers, and practitioners to grasp the basic concepts behind this new approach and apply it to their own research. The book emphasizes conceptual discussions throughout while relegating more technical intricacies to the chapter appendices. Most chapters compare generalized structured component analysis to partial least squares path modeling to show how the two component-based approaches differ when addressing an identical issue. The authors also offer a free, online software program (GeSCA) and an Excel-based software program (XLSTAT) for implementing the basic features of generalized structured component analysis.

Decision Support Systems II - Recent Developments Applied to DSS Network Environments

Author : Jorge E. Hernández
Publisher : Springer
ISBN 13 : 3642410774
Total Pages : 138 pages
Book Rating : 4.6/5 (424 download)

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Book Synopsis Decision Support Systems II - Recent Developments Applied to DSS Network Environments by : Jorge E. Hernández

Download or read book Decision Support Systems II - Recent Developments Applied to DSS Network Environments written by Jorge E. Hernández and published by Springer. This book was released on 2013-09-16 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains extended and revised versions of a set of selected papers from two workshops organized by the Euro Working Group on Decision Support Systems (EWG-DSS), which were held in Liverpool, UK, and Vilnius, Lithuania, in April and July 2012. From a total of 33 submissions, 9 papers were accepted for publication in this edition after being reviewed by at least three internationally known experts from the EWG-DSS Program Committee and external invited reviewers. The selected papers are representative of the current research activities in the area of decision support systems, focusing on topics such as decision analysis for enterprise systems and non-hierarchical networks, integrated solutions for decision support and knowledge management in distributed environments, decision support system evaluation and analysis through social networks, and e-learning and its application to real environments.

Software Engineering Application in Informatics

Author : Radek Silhavy
Publisher : Springer Nature
ISBN 13 : 3030903184
Total Pages : 1020 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Software Engineering Application in Informatics by : Radek Silhavy

Download or read book Software Engineering Application in Informatics written by Radek Silhavy and published by Springer Nature. This book was released on 2021-11-16 with total page 1020 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the first part of refereed proceedings of the 5th Computational Methods in Systems and Software 2021 (CoMeSySo 2021). The CoMeSySo 2021 Conference is breaking the barriers, being held online. CoMeSySo 2021 intends to provide an international forum for the discussion of the latest high-quality research results. The software engineering, computer science, and artificial intelligence are crucial topics for the research within an intelligent systems problem domain.

Measuring the Software Process

Author : William A. Florac
Publisher : Addison-Wesley Professional
ISBN 13 : 0768684951
Total Pages : 280 pages
Book Rating : 4.7/5 (686 download)

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Book Synopsis Measuring the Software Process by : William A. Florac

Download or read book Measuring the Software Process written by William A. Florac and published by Addison-Wesley Professional. This book was released on 1999-07-15 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objective way to look at the problems. This is the time to get some data." Watts S. Humphrey, from the Foreword This book, drawing on work done at the Software Engineering Institute and other organizations, shows how to use measurements to manage and improve software processes. The authors explain specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed so the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. The measurement methods presented, based on the principles of statistical quality control, are illuminated by application examples taken from industry. Although many of the methods discussed are applicable to individual projects, the book's primary focus is on the steps software development organizations can take toward broad-reaching, long-term success. The book particularly addresses the needs of software managers and practitioners who have already set up some kind of basic measurement process and are ready to take the next step by collecting and analyzing software data as a basis for making process decisions and predicting process performance. Highlights of the book include: Insight into developing a clear framework for measuring process behavior Discussions of process performance, stability, compliance, capability, and improvement Explanations of what you want to measure (and why) and instructions on how to collect your data Step-by-step guidance on how to get started using statistical process control If you have responsibilities for product quality or process performance and you are ready to use measurements to manage, control, and predict your software processes, this book will be an invaluable resource.

Measuring and Managing Performance in Organizations

Author : Robert Austin
Publisher : Addison-Wesley
ISBN 13 : 0133488403
Total Pages : 286 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Measuring and Managing Performance in Organizations by : Robert Austin

Download or read book Measuring and Managing Performance in Organizations written by Robert Austin and published by Addison-Wesley. This book was released on 2013-07-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Information Systems and Qualitative Research

Author : Allen Lee
Publisher : Springer Science & Business Media
ISBN 13 : 9780412823602
Total Pages : 588 pages
Book Rating : 4.8/5 (236 download)

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Book Synopsis Information Systems and Qualitative Research by : Allen Lee

Download or read book Information Systems and Qualitative Research written by Allen Lee and published by Springer Science & Business Media. This book was released on 1997-05-31 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the papers presented and discussed at the conference that was held in May/June 1997, in Philadelphia, Pennsylvania, USA, and that was sponsored by Working Group 8.2 of the International Federation for Information Processing. IFIP established 8.2 as a group concerned with the interaction of information systems and the organization. Information Systems and Qualitative Research is essential reading for professionals and students working in information systems in a business environment, such as systems analysts, developers and designers, data administrators, and senior executives in all business areas that use information technology, as well as consultants in the fields of information systems, management, and quality management.

Function Point Analysis

Author : David Garmus
Publisher : Addison-Wesley Professional
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Function Point Analysis by : David Garmus

Download or read book Function Point Analysis written by David Garmus and published by Addison-Wesley Professional. This book was released on 2001 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Function Point Analysis: Measurement Practices for Successful Software Projects is a comprehensive presentation of the principles of function point analysis (FPA) and a guide to its effective use in managing the development and deployment of software. Written for both information technology (IT) practitioners and managers, it describes how to use this proven-but-underutilized software-sizing metric to achieve successful software projects. Completely up-to-date, the book introduces the latest rules and guidelines released in the International Function Point Users Group (IFPUG) Counting Practices Manual 4.1. Function Point Analysis presents fundamental counting techniques for basic-to-advanced technologies. It explains the calculations for determining function point size, an indication of a software application's overall functionality and complexity. Moving beyond mechanics, the book features the most common uses of FPA and reveals experience-based techniques for applying the methodology with success. The book covers such important topics as: An overview of FPA for the IT executive A description of software measurement, relating size to other software metrics Sizing data and transactional functions The application of general system characteristics Counting object-oriented, Web-based, client-server, and GUI applications Becoming a Certified Function Point Specialist (CFPS), using a practice exam The use of FPA for accurate project estimating, development and maintenance outsourcing, and performance productivity baselining FPA automation tools, including function point repository tools and function point- based project estimation tools The role of FPA in standardizing industry benchmarking data Numerous detailed examples and case studies demonstrate the FPA methodology in action. As a reference, tutorial, and practical guide, Function Point Analysis: Measurement Practices for Successful Software Projects raises the level of awareness and understanding of FPA and its role in bringing proven quality standards to the software development industry. 0201699443B04062001

Measuring and Improving Social Impacts

Author : Marc J. Epstein
Publisher : Routledge
ISBN 13 : 1351276220
Total Pages : 288 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Measuring and Improving Social Impacts by : Marc J. Epstein

Download or read book Measuring and Improving Social Impacts written by Marc J. Epstein and published by Routledge. This book was released on 2017-09-08 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.

A Practical Guide to Information Systems Process Improvement

Author : Anita Cassidy
Publisher : CRC Press
ISBN 13 : 1420025678
Total Pages : 286 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis A Practical Guide to Information Systems Process Improvement by : Anita Cassidy

Download or read book A Practical Guide to Information Systems Process Improvement written by Anita Cassidy and published by CRC Press. This book was released on 2000-09-26 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books a