Integrating Productivity and Quality Management, Second Edition,

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Publisher : CRC Press
ISBN 13 : 9780585376448
Total Pages : 418 pages
Book Rating : 4.3/5 (764 download)

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Book Synopsis Integrating Productivity and Quality Management, Second Edition, by : Johnson Edosomwan

Download or read book Integrating Productivity and Quality Management, Second Edition, written by Johnson Edosomwan and published by CRC Press. This book was released on 1995-06-16 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.

Public Productivity Through Quality and Strategic Management

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Author :
Publisher : IOS Press
ISBN 13 : 9789051991895
Total Pages : 290 pages
Book Rating : 4.9/5 (918 download)

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Book Synopsis Public Productivity Through Quality and Strategic Management by : Arie Halachmi

Download or read book Public Productivity Through Quality and Strategic Management written by Arie Halachmi and published by IOS Press. This book was released on 1995 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance with pre-determined specifications of processes or outputs; it can mean assessment of outcomes or gatekeeping - in other words - assuring the quality of the inputs; etc. The parallels with measuring productivity are obvious: if you cannot get good handles on outputs, then use inputs (and then politicians wonder why productivity appears to stagnate in services). This problem of the simple becoming complicated was understood by the Japanese at the inception of their ``productivity movement'. Having carefully analyzed how Europe had adopted and adapted American productivity techniques and approaches and being faced with a turbulent system of industrial relations and a poor quality image, the initiators of the Japanese productivity movement came to the conclusion that at least a cease-fire and at best a treaty had to be negotiated between organised labour, management and government. The resulting 1955 productivity principles are being addressed in the book.

Cross-Functional Productivity Improvement

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Publisher : CRC Press
ISBN 13 : 1466510730
Total Pages : 176 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Cross-Functional Productivity Improvement by : Ronald Blank

Download or read book Cross-Functional Productivity Improvement written by Ronald Blank and published by CRC Press. This book was released on 2012-09-06 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using language that is easy to understand, Cross-Functional Productivity Improvement describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency. The book starts with an overview of traditional productivity improvement methods. Subsequent chapters explain how different departments can affect productivity and describe what must be done to improve productivity. Supplying time-tested procedures for implementing cross-functional productivity actions that are applicable across a wide range of industries, the text describes the problems caused by incorrect Lean manufacturing, material flow, efficiency, ergonomics, quality policies, issues of malpractice, and counterproductive procedures. Includes many figures, illustrations, and tables that provide the technical information needed to implement sustainable productivity improvements Addresses the problems often caused by incorrect Lean manufacturing and issues of malpractice Includes an extensive glossary and a list of suggested readings to help readers further explore productivity improvement Readers will gain a clear understanding of exactly what to do and what not to do in all aspects of company operations to maximize productivity through a cross-functional approach. Furthermore, the book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer by making best use of the interactions between the various elements of company operations.

Service Quality and Productivity Management

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Publisher : Ws Professional
ISBN 13 : 9781944659424
Total Pages : 80 pages
Book Rating : 4.6/5 (594 download)

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Book Synopsis Service Quality and Productivity Management by : Jochen Wirtz

Download or read book Service Quality and Productivity Management written by Jochen Wirtz and published by Ws Professional. This book was released on 2017 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality problems -- Measuring service quality -- Soft and hard service quality measures -- Learning from customer feedback -- Hard measures of service quality -- Tools to analyze and address service quality problems -- Return on quality -- Defining and measuring productivity -- Improving service productivity -- Conclusion -- Summary -- Endnotes

The Improvement Guide

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Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis The Improvement Guide by : Gerald J. Langley

Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Improving Productivity and the Quality of Work Life

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Author :
Publisher : Greenwood
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Improving Productivity and the Quality of Work Life by : Thomas G. Cummings

Download or read book Improving Productivity and the Quality of Work Life written by Thomas G. Cummings and published by Greenwood. This book was released on 1977 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compilation of research papers on the quality of working life and improved labour productivity - discusses the effectiveness of autonomous group work, job satisfaction and job enrichment, workers participation in decision making, flexible hours of work, countering alienation at the workplace, experiments in work organization, etc. Bibliography pp. 292 to 305, diagrams, references and statistical tables.

Foundations of Clinical Nurse Specialist Practice

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Publisher : Springer Publishing Company
ISBN 13 : 0826110673
Total Pages : 490 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Foundations of Clinical Nurse Specialist Practice by : Janet S. Fulton

Download or read book Foundations of Clinical Nurse Specialist Practice written by Janet S. Fulton and published by Springer Publishing Company. This book was released on 2010 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Print+CourseSmart

The Power of Business Process Improvement

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Author :
Publisher : AMACOM
ISBN 13 : 0814414796
Total Pages : 354 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Power of Business Process Improvement by : Susan Page

Download or read book The Power of Business Process Improvement written by Susan Page and published by AMACOM. This book was released on 2010-02-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

Improving Public Sector Productivity

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Author :
Publisher : SAGE
ISBN 13 : 9780803945739
Total Pages : 292 pages
Book Rating : 4.9/5 (457 download)

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Book Synopsis Improving Public Sector Productivity by : Ellen Doree Rosen

Download or read book Improving Public Sector Productivity written by Ellen Doree Rosen and published by SAGE. This book was released on 1993-07-22 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Out of the Crisis, reissue

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Author :
Publisher : MIT Press
ISBN 13 : 0262350033
Total Pages : 450 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Out of the Crisis, reissue by : W. Edwards Deming

Download or read book Out of the Crisis, reissue written by W. Edwards Deming and published by MIT Press. This book was released on 2018-10-16 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management. Now reissued for the managers and leaders of today! Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely transformational way to lead and manage people, processes, and resources. According to Deming, American company management’s failure to plan for the future brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to: • Stay in business • Protect investment • Ensure future dividends • Provide more jobs through improved product and service In simple, direct language, Deming explains the principles of management transformation and how to apply them. This edition includes a foreword by Deming’s grandson, Kevin Edwards Cahill, and Kelly Allan, business consultant and Deming expert.

Integrating Productivity and Quality Management

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Author :
Publisher : CRC Press
ISBN 13 : 1482273438
Total Pages : 406 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Integrating Productivity and Quality Management by : Johnson Edosomwan

Download or read book Integrating Productivity and Quality Management written by Johnson Edosomwan and published by CRC Press. This book was released on 1995-06-16 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical

Statistical Quality Control

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Publisher : John Wiley & Sons
ISBN 13 : 1119671728
Total Pages : 400 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Statistical Quality Control by : Bhisham C. Gupta

Download or read book Statistical Quality Control written by Bhisham C. Gupta and published by John Wiley & Sons. This book was released on 2021-07-23 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: STATISTICAL QUALITY CONTROL Provides a basic understanding of statistical quality control (SQC) and demonstrates how to apply the techniques of SQC to improve the quality of products in various sectors This book introduces Statistical Quality Control and the elements of Six Sigma Methodology, illustrating the widespread applications that both have for a multitude of areas, including manufacturing, finance, transportation, and more. It places emphasis on both the theory and application of various SQC techniques and offers a large number of examples using data encountered in real life situations to support each theoretical concept. Statistical Quality Control: Using MINITAB, R, JMP and Python begins with a brief discussion of the different types of data encountered in various fields of statistical applications and introduces graphical and numerical tools needed to conduct preliminary analysis of the data. It then discusses the basic concept of statistical quality control (SQC) and Six Sigma Methodology and examines the different types of sampling methods encountered when sampling schemes are used to study certain populations. The book also covers Phase 1 Control Charts for variables and attributes; Phase II Control Charts to detect small shifts; the various types of Process Capability Indices (CPI); certain aspects of Measurement System Analysis (MSA); various aspects of PRE-control; and more. This helpful guide also Focuses on the learning and understanding of statistical quality control for second and third year undergraduates and practitioners in the field Discusses aspects of Six Sigma Methodology Teaches readers to use MINITAB, R, JMP and Python to create and analyze charts Requires no previous knowledge of statistical theory Is supplemented by an instructor-only book companion site featuring data sets and a solutions manual to all problems, as well as a student book companion site that includes data sets and a solutions manual to all odd-numbered problems Statistical Quality Control: Using MINITAB, R, JMP and Python is an excellent book for students studying engineering, statistics, management studies, and other related fields and who are interested in learning various techniques of statistical quality control. It also serves as a desk reference for practitioners who work to improve quality in various sectors, such as manufacturing, service, transportation, medical, oil, and financial institutions. It‘s also useful for those who use Six Sigma techniques to improve the quality of products in such areas.

Statistical Process Control For Quality Improvement- Hardcover Version

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Publisher : CRC Press
ISBN 13 : 1420035541
Total Pages : 455 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Statistical Process Control For Quality Improvement- Hardcover Version by : J. Koronacki

Download or read book Statistical Process Control For Quality Improvement- Hardcover Version written by J. Koronacki and published by CRC Press. This book was released on 2001-12-26 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the common practice of Quality Assurance aims to prevent bad units from being shipped beyond some allowable proportion, statistical process control (SPC) ensures that bad units are not created in the first place. Its philosophy of continuous quality improvement, to a great extent responsible for the success of Japanese manufacturing, is roote

Quality Improvement

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Publisher : CRC Press
ISBN 13 : 9781574442366
Total Pages : 282 pages
Book Rating : 4.4/5 (423 download)

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Book Synopsis Quality Improvement by : William Roth

Download or read book Quality Improvement written by William Roth and published by CRC Press. This book was released on 1998-12-18 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality improvement: it's an attractive concept on paper. So why do the vast majority of quality improvement efforts fail? William Roth knows from experience: as a Ph.D in systems theory, an ex-corporate manager, a professor-and the designer (with the AQP) of a national program to deliver training for quality credentials in the systems approach. His belief: enduring quality improvement is an "all or nothing" situation-requiring a systemic approach, with all the key components and integrations in place and fully integrated right from the start. Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies (two in industry, one in health care) support this traditional but currently shunned model. Along with his unique unified view of quality improvement, Roth explains why it is shunned, and why alternative approaches usually do not produce the desired results. Key obstacles to success are directly identified-top-level management, local union leaders, management education. The ultimate culprit, though, is culture-to which Roth suggests how to move organizations in the right direction, from a systems perspective. With one of the most comprehensive overviews of quality management essentials in one volume, Quality Improvement: A Systems Perspective balances theory and modeling with the details of real-life implementation and success.

Quality Improvement in the United States

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Publisher :
ISBN 13 :
Total Pages : 364 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Quality Improvement in the United States by : United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Science, Research, and Technology

Download or read book Quality Improvement in the United States written by United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Science, Research, and Technology and published by . This book was released on 1990 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Analytics and Decision Support in Health Care Operations Management

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Publisher : John Wiley & Sons
ISBN 13 : 1119219833
Total Pages : 604 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Analytics and Decision Support in Health Care Operations Management by : Yasar A. Ozcan

Download or read book Analytics and Decision Support in Health Care Operations Management written by Yasar A. Ozcan and published by John Wiley & Sons. This book was released on 2017-03-20 with total page 604 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compendium of health care quantitative techniques based in Excel Analytics and Decision Support in Health Care Operations is a comprehensive introductory guide to quantitative techniques, with practical Excel-based solutions for strategic health care management. This new third edition has been extensively updated to reflect the continuously evolving field, with new coverage of predictive analytics, geographical information systems, flow process improvement, lean management, six sigma, health provider productivity and benchmarking, project management, simulation, and more. Each chapter includes additional new exercises to illustrate everyday applications, and provides clear direction on data acquisition under a variety of hospital information systems. Instructor support includes updated Excel templates, PowerPoint slides, web based chapter end supplements, and data banks to facilitate classroom instruction, and working administrators will appreciate the depth and breadth of information with clear applicability to everyday situations. The ability to use analytics effectively is a critical skill for anyone involved in the study or practice of health services administration. This book provides a comprehensive set of methods spanning tactical, operational, and strategic decision making and analysis for both current and future health care administrators. Learn critical analytics and decision support techniques specific to health care administration Increase efficiency and effectiveness in problem-solving and decision support Locate appropriate data in different commonly-used hospital information systems Conduct analyses, simulations, productivity measurements, scheduling, and more From statistical techniques like multiple regression, decision-tree analysis, queuing and simulation, to field-specific applications including surgical suite scheduling, roster management, quality monitoring, and more, analytics play a central role in health care administration. Analytics and Decision Support in Health Care Operations provides essential guidance on these critical skills that every professional needs.

Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications

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Publisher : IGI Global
ISBN 13 : 1522539271
Total Pages : 1630 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2017-12-01 with total page 1630 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of better processes to provide proper healthcare has enhanced contemporary society. By implementing effective collaborative strategies, this ensures proper quality and instruction for both the patient and medical practitioners. Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on emerging strategies and methods for delivering optimal healthcare and examines the latest techniques and methods of clinical science. Highlighting a range of pertinent topics such as medication management, health literacy, and patient engagement, this multi-volume book is ideally designed for professionals, practitioners, researchers, academics, and graduate students interested in healthcare delivery and clinical science.