Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Definitive Executive Assistant and Managerial Handbook

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Publisher : Kogan Page Publishers
ISBN 13 : 0749465832
Total Pages : 264 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Definitive Executive Assistant and Managerial Handbook by : Sue France

Download or read book The Definitive Executive Assistant and Managerial Handbook written by Sue France and published by Kogan Page Publishers. This book was released on 2012-11-03 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success.

The Definitive Executive Assistant & Managerial Handbook

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Publisher : Kogan Page Publishers
ISBN 13 : 1398602477
Total Pages : 320 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis The Definitive Executive Assistant & Managerial Handbook by : Sue France

Download or read book The Definitive Executive Assistant & Managerial Handbook written by Sue France and published by Kogan Page Publishers. This book was released on 2021-11-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition) With the world of work profoundly disrupted by artificial intelligence, machine learning and COVID-19, the role of the executive assistant is changed forever. Learn how to respond to these challenges and help create 'the better normal' while developing the leadership skills necessary to thrive in a senior administrative position. From bestselling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide to management in the context of an administrative role. Placing an emphasis on both personal leadership and practical skills, this new edition of the award-winning book teaches readers to manage a team, develop the emotional intelligence to understand their colleagues, negotiate effectively and confidently manage a project. Equipped with these tools, readers will be ready to steer their teams to organizational success in any situation. With new sections on best practice for managing remote workers and building a responsible relationship with new technologies, The Definitive Executive & Managerial Handbook is an indispensable guide for both ambitious PAs aiming for promotion and senior assistants who want to improve their skills.

Emotional Labor

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Publisher : Routledge
ISBN 13 : 1317472098
Total Pages : 238 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Emotional Labor by : Mary E. Guy

Download or read book Emotional Labor written by Mary E. Guy and published by Routledge. This book was released on 2014-12-18 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."

Kinn's The Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323292895
Total Pages : 1379 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Kinn's The Medical Assistant - E-Book by : Deborah B. Proctor

Download or read book Kinn's The Medical Assistant - E-Book written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2014-03-27 with total page 1379 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. Find information quickly and easily with newly reorganized chapter content and charting examples. Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.

Decisions of the Office of Administrative Law Judges and Office of Administrative Appeals

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Publisher :
ISBN 13 :
Total Pages : 752 pages
Book Rating : 4.P/5 (18 download)

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Book Synopsis Decisions of the Office of Administrative Law Judges and Office of Administrative Appeals by : United States. Department of Labor. Office of Administrative Law Judges

Download or read book Decisions of the Office of Administrative Law Judges and Office of Administrative Appeals written by United States. Department of Labor. Office of Administrative Law Judges and published by . This book was released on 1987 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Construction History of Sitka, Alaska, as Documented in the Records of the Russian-American Company

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Author :
Publisher :
ISBN 13 :
Total Pages : 284 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis A Construction History of Sitka, Alaska, as Documented in the Records of the Russian-American Company by : Katherine L. Arndt

Download or read book A Construction History of Sitka, Alaska, as Documented in the Records of the Russian-American Company written by Katherine L. Arndt and published by . This book was released on 2003 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Case Studies in Leadership and Adult Development

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Publisher : Routledge
ISBN 13 : 1000459942
Total Pages : 215 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Case Studies in Leadership and Adult Development by : Kristina N. LaVenia

Download or read book Case Studies in Leadership and Adult Development written by Kristina N. LaVenia and published by Routledge. This book was released on 2021-12-19 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves as an instructional tool for development of skills related to the organizational leadership of adults. The text offers teaching cases that explicitly partner the leadership and adult development literature bases so readers can work to apply leadership for adult development to real-world scenarios. Case Studies in Leadership and Adult Development: Applying Theoretical Perspectives to Real World Challenges consists of 19 chapters, organized into three parts. Part I includes four chapters drawn from business and industry leaders' experiences encompassing cases from nonprofit, for-profit, and non-governmental agencies. Part II delves into three chapters that focus on the challenges of leading through crisis, including how the Coronavirus pandemic shapes decision making and impacts leadership in both K - 12 and higher education environments. Part III offers a comprehensive view of education through 12 chapters, four of which are drawn from higher education settings. Part III's balance includes cases from elementary, middle, and secondary schools and district-level leadership. Written for graduate level courses in adult education, each case focuses on at least one major theory from both the leadership and adult development domains. Including questions for discussion and reflection, the book allows students to explore the linkages between leadership theories and adult development theories within the context of real-world scenarios.

Buildings and Building Management

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Publisher :
ISBN 13 :
Total Pages : 656 pages
Book Rating : 4.:/5 (26 download)

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Book Synopsis Buildings and Building Management by : Frank J. Zorn

Download or read book Buildings and Building Management written by Frank J. Zorn and published by . This book was released on 1914 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Stationer and Office Manager

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Publisher :
ISBN 13 :
Total Pages : 916 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis American Stationer and Office Manager by :

Download or read book American Stationer and Office Manager written by and published by . This book was released on 1918 with total page 916 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Kinn's The Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 032388301X
Total Pages : 1458 pages
Book Rating : 4.3/5 (238 download)

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Book Synopsis Kinn's The Medical Assistant - E-Book by : Brigitte Niedzwiecki

Download or read book Kinn's The Medical Assistant - E-Book written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2022-11-20 with total page 1458 pages. Available in PDF, EPUB and Kindle. Book excerpt: **Selected for Doody's Core Titles® 2024 in Medical Assisting** More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Known for more than 65 years for its alignment with national curriculum standards, Kinn's The Medical Assistant: An Applied Learning Approach, 15th Edition teaches the real-world administrative and clinical skills essential for a career in the modern medical office — always with a focus on helping you apply what you've learned. This edition features a new unit on advanced clinical skills and expanded content on telemedicine, infection control related to COVID-19, IV therapy, radiology, rehabilitation, insurance, coding, privacy, data security, and much more. With its approachable writing style appropriate for all levels of learners and a full continuum of separately sold adaptive solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment, quickly master the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession! - Comprehensive coverage of all administrative and clinical procedures complies with accreditation requirements. - Step-by-step, illustrated procedures include rationales and a focus on professionalism. - Electronic health record (EHR) coverage provides access to hands-on activities using SimChart® for the Medical Office (sold separately). - Applied learning approach incorporates threaded case scenarios and critical thinking applications. - Patient education and legal and ethical features at the end of each chapter reinforce legal and communications implications within Medical Assisting practice. - Key vocabulary terms and definitions are presented at the beginning of each chapter, highlighted in text discussions, and summarized in a glossary for quick reference. - NEW! Content aligns to 2022 Medical Assisting educational competencies. - NEW! Advanced Clinical Skills unit features three new chapters on IV therapy, radiology basics, and radiology positioning to support expanded medical assisting functions. - NEW! Coverage of telemedicine, enhanced infection control related to COVID-19, and catheterization. - NEW! Procedures address IV therapy, limited-scope radiography, applying a sling, and coaching for stool collection. - UPDATED! Coverage of administrative functions includes insurance, coding, privacy, data security, and more. - UPDATED! Online practice exam for the Certified Medical Assistant matches 2021 test updates. - EXPANDED! Information on physical medicine and rehabilitation. - EXPANDED! Content on specimen collection, including wound swab, nasal, and nasopharyngeal specimen collections.

Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced

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Author :
Publisher : City of London College of Economics
ISBN 13 :
Total Pages : 1036 pages
Book Rating : 4./5 ( download)

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Book Synopsis Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics

Download or read book Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1036 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate management course. Do not only become a manager, become a leader! Content - What managers do - Hiring and retaining the very best people - Motivating employees - Coaching and development - Setting goals - Working with teams - Including interviews - Case studies - Worksheets - Cutting-edge techniques etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Master of Science in Project Management - City of London College of Economics - 10 months - 100% online / self-paced

Download Master of Science in Project Management - City of London College of Economics - 10 months - 100% online / self-paced PDF Online Free

Author :
Publisher : City of London College of Economics
ISBN 13 :
Total Pages : 2627 pages
Book Rating : 4./5 ( download)

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Book Synopsis Master of Science in Project Management - City of London College of Economics - 10 months - 100% online / self-paced by : City of London College of Economics

Download or read book Master of Science in Project Management - City of London College of Economics - 10 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2627 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview A MScPM (or Master of Science in Project Management) is a degree that will prepare you for a role as (Senior) Project Manager/Director Project Management. Content - Building the action plan: scheduling, estimating and resource allocation - Achieving stakeholder satisfaction through project control - Project risk management - A model for building teamwork - New project development processes - Enterprise project management - Quick tips - Speedy solutions - Cutting-edge ideas - Making good decisions - Ideas and what to do with them - Leadership and trust - What to do when things go wrong - Over 120 new exercises to practice what you’ve learnt Duration 10 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced

Download Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced PDF Online Free

Author :
Publisher : City of London College of Economics
ISBN 13 :
Total Pages : 6786 pages
Book Rating : 4./5 ( download)

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Book Synopsis Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics

Download or read book Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 6786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Project Management - The Project Management and Information Technology Context - The Project Management Process Groups: A Case Study - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resource Management - Project Communications Management - Project Risk Management - Project Procurement Management - Project Stakeholder Management - 50 Models for Strategic Thinking - English Vocabulary For Computers and Information Technology Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Administrative Passages

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Publisher : Springer Science & Business Media
ISBN 13 : 1402052693
Total Pages : 164 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Administrative Passages by : Denise Armstrong

Download or read book Administrative Passages written by Denise Armstrong and published by Springer Science & Business Media. This book was released on 2009-09-18 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book makes a much needed contribution to what we know about the role and work of the assistant principal. It offers terri c insights into the different challenges one faces after being appointed assistant principal, and it provides readers with a rich array of data regarding the mental, emotional, social, and physical adjustments accompanying one’s transition to this new role. The author refreshingly moves beyond mere description of what assistant prin- pals do as they make their transition to that role, and actually helps us gain a sense of the lived experience of becoming and being an assistant principal. The book gives a realistic picture of the cognitive, social, and emotional con icts and confusions, the daily ups and downs, the fears, frustrations, and highs that are experienced by the men and women undertaking the passage from teaching to administration. This book is distinctive for a number of reasons. It is an empirical study of the role of the assistant principal. There are comparatively few helpful studies, and P- fessor Armstrong’s research adds a solid and much needed addition to that body of work. It focuses on the transition from being a teacher to being an assistant prin- pal, and it reveals much about how the assistant principal’s role transition differs markedly from that of the school principal.

Medical Office Administration - E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323763847
Total Pages : 402 pages
Book Rating : 4.3/5 (237 download)

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Book Synopsis Medical Office Administration - E-Book by : Brenda A. Potter

Download or read book Medical Office Administration - E-Book written by Brenda A. Potter and published by Elsevier Health Sciences. This book was released on 2021-09-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. - Approachable writing style uses a conversational tone for easy understanding. - Procedure checklists outline the steps required to complete a full range of administrative tasks. - Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. - Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. - Chapter checkpoints promote comprehension with questions following sections of the text. - Compliance tips provide focused guidance on how to follow HIPAA mandates. - Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. - NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. - UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) - NEW! Sample practice examination on the Evolve website provides effective preparation for certification.

Executive MBA (EMBA) - City of London College of Economics - 10 months - 100% online / self-paced

Download Executive MBA (EMBA) - City of London College of Economics - 10 months - 100% online / self-paced PDF Online Free

Author :
Publisher : City of London College of Economics
ISBN 13 :
Total Pages : 7766 pages
Book Rating : 4./5 ( download)

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Book Synopsis Executive MBA (EMBA) - City of London College of Economics - 10 months - 100% online / self-paced by : City of London College of Economics

Download or read book Executive MBA (EMBA) - City of London College of Economics - 10 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 7766 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview An EMBA (or Master of Business Administration in General Management) is a degree that will prepare you for management positions. Content - Strategy - Organisational Behaviour - Operations Management - Negotiations - Marketing - Leadership - Financial Accounting - Economics - Decision Models - Data Analysis - Corporate Finance Duration 10 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.