How To Utilize New Information Technology In The Global Marketplace

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How to Utilize New Information Technology in the Global Marketplace

Author : Erdener Kaynak
Publisher : CRC Press
ISBN 13 : 9781560249009
Total Pages : 298 pages
Book Rating : 4.2/5 (49 download)

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Book Synopsis How to Utilize New Information Technology in the Global Marketplace by : Erdener Kaynak

Download or read book How to Utilize New Information Technology in the Global Marketplace written by Erdener Kaynak and published by CRC Press. This book was released on 1994-12-21 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Utilize New Information Technology in the Global Marketplace is an excellent training tool for business executives who wish to increase their skills in the field of international business. Readers will learn how to use international databases to search new markets or find information on potential markets and competitors. Executives and future executives will learn new ways of identifying new international markets through computers. Using this book to train executives is more cost-efficient than hiring consultants or international research companies. Once trained, executives are able to take their knowledge and tap into several databases and obtain up-to-date information about new international markets, including sales leads in foreign companies. Examples are included with step-by-step instructions to teach the use of various computer software packages and databases, without the complexities of the use of a computer. Some of the new technologies covered include: accessing personal computer-based databases such as National Trade Data Bank, World Trade Exporter, World Trade, and Disclosure/Worldscope the use of electronic data retrieval services expert systems in international business simulation software in international business How to Utilize New Information Technology in the Global Marketplace provides current and future executives--whether interested in international databases, expert systems software, or international business simulation software--with the technological skills they need to gain a competitive advantage in the global market.

Utilizing New Information Technology in Teaching of International Business

Author : Fahri Karakaya
Publisher : Psychology Press
ISBN 13 : 9781560244165
Total Pages : 178 pages
Book Rating : 4.2/5 (441 download)

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Book Synopsis Utilizing New Information Technology in Teaching of International Business by : Fahri Karakaya

Download or read book Utilizing New Information Technology in Teaching of International Business written by Fahri Karakaya and published by Psychology Press. This book was released on 1993 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent developments in the areas of computer databases, simulation games, and expert systems have added a different dimension to the business curriculum. This informative book instructs educators in how information technology can be used in teaching international business to students and business executives. Utilizing New Information Technology in Teaching of International Business includes descriptions and utilization of the state-of-the-art of computer and telecommunications technology, including a variety of computer software packages and international business databases. Examples with step-by-step instructions are included to depict how to use these software packages and databases. Discussions of actual classroom implementation, plus software reviews, provide teachers with the knowledge and incentive to begin to incorporate these new technologies into their classrooms, better preparing students for the realities of the business world. Utilizing New Information Technology in Teaching of International Business can be used as a training tool for business executives who wish to increase their skills in the field of international business. Using this book to train executives is more cost-efficient than hiring consultants or international research companies. Once trained, executives and students will know how to tap into several databases to identify new international markets and obtain up-to-date information about them. Utilizing New Information Technology in Teaching of International Business is useful for courses in international business/management, international marketing, and international accounting. Some of the new technologies covered include: electronic data retrieval services expert systems in international business simulation software in international business personal computer-based databases such as National Trade Data Bank, World Trade Exporter, World Trade, and Disclosure/Worldscope Utilizing New Information Technology in Teaching of International Business helps provide current and future executives with the technological skills needed to gain a competitive advantage in the global market.

How to Utilize New Information Technology in the Global Marketplace

Author : Fahri Karakaya
Publisher :
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4.:/5 (331 download)

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Book Synopsis How to Utilize New Information Technology in the Global Marketplace by : Fahri Karakaya

Download or read book How to Utilize New Information Technology in the Global Marketplace written by Fahri Karakaya and published by . This book was released on 1995 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Multicultural Behavior and Global Business Environments

Author : Kamal Dean Parhizgar
Publisher : Routledge
ISBN 13 : 1135187134
Total Pages : 475 pages
Book Rating : 4.1/5 (351 download)

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Book Synopsis Multicultural Behavior and Global Business Environments by : Kamal Dean Parhizgar

Download or read book Multicultural Behavior and Global Business Environments written by Kamal Dean Parhizgar and published by Routledge. This book was released on 2013-06-17 with total page 475 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resolve cross-cultural communication issues with your business suppliers, customers, and staff! Because of the rapid growth of multinational corporations and the World Wide Web, global interdependence is no longer a matter of ideology or choice, but an inescapable reality. Multicultural Behavior and Global Business Environments teaches managers both practical techniques and theoretical insights for working with people from diverse cultures in home and host countries. Managers who ignore or dismiss cultural differences may find themselves alienating customers and employees, fumbling negotiations, and ultimately losing sales. In contrast, those who are willing to see the world from different perspectives may spot fresh opportunities. Bringing multiple cultures together results in synergy, in which two combined energies multiply and reinforce one another. Multicultural Behavior and Global Business Environments tells you not only how to create synergy, but also how to profit from it.Multicultural Behavior and Global Business Environments offers practical features to help students and managers understand diverse cultures, including: charts, maps, and tables showing specific cultural divergences detailed discussions of relevant theories in psychology, management, and ethics exercises and self-tests clear, skill-based objectives for each chapter definitions of the terms and processes of multiculturalization In the modern world, the key to prosperity--or failure--in the global marketplace is awareness of cultural differences. Multicultural Behavior and Global Business Environments offers a sweeping multidisciplinary inventory of facts, theories, and practical ideas for making multiculturalism work. This comprehensive volume is a crucial resource for every manager who belongs to a multinational organization, as well as students of both domestic and international business, political science, international relations, public administration, and educational administration.

Executive Development and Organizational Learning for Global Business

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1317972651
Total Pages : 291 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Executive Development and Organizational Learning for Global Business by : Erdener Kaynak

Download or read book Executive Development and Organizational Learning for Global Business written by Erdener Kaynak and published by Routledge. This book was released on 2013-11-12 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential reference book for you and your global organization, Executive Development and Organizational Learning for Global Business will guide you through the challenge of producing effective executives and masterminding learning organizations. In this cutting-edge overview, you'll share in the success stories of some of the most tried-and-true, top-selling authors in the world such as Peter Senge and Rosabeth Moss Kanter. Considered a “must-have” handbook for development managers, Executive Development and Organizational Learning for Global Business gives you a unique perspective on the major challenges you'll face when setting up your executive education program. Anyone creating a comprehensive game plan for a large global organization will want to be familiar with the informative practices in this book. In its concise and straightforward chapters, you'll read about: cross-cultural challenges of executive development tools and techniques for developing international executives experiential issues and action learning in global organizations anticipatory learning for global concerns Today, more than ever, piloting your global organization through a world of changing management systems and executive development programs can be overwhelming. But the unique perspectives you'll find in this time-saving collection will start you off right. So, whether you're a human resource development practitioner, a human resource executive, or an academic in human resource development, you'll profit from the bevy of intellectual insight and real-world experience that some of the world's most successful authorities have organized for you in the pages of Executive Development and Organizational Learning for Global Business.

Guide To Software Export: A Handbook For International Software Sales

Author : Roger A. Philips
Publisher : Routledge
ISBN 13 : 1136781919
Total Pages : 241 pages
Book Rating : 4.1/5 (367 download)

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Book Synopsis Guide To Software Export: A Handbook For International Software Sales by : Roger A. Philips

Download or read book Guide To Software Export: A Handbook For International Software Sales written by Roger A. Philips and published by Routledge. This book was released on 2014-05 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: An ideal reference source for CEOs, marketing and sales managers, sales consultants, and students of international marketing, Guide to Software Export provides a step-by-step approach to initiating or expanding international software sales. It teaches you how to examine critically your candidate product for exportability; how to find distributors, agents, and resellers abroad; how to identify the best distribution structure for export; and much, much more!Not content with providing just the guidelines for setting up, expanding, and managing your international sales channels, Guide to Software Export advises you on pitfalls to avoid, important legal and financial considerations associated with software export, and essential market and distribution information. In an effort to cover all the bases, this comprehensive text also discusses: negotiating partnerships electronic marketing evaluating the competition cultural assumptions and biases adapting software for use in Asian markets information sources on the Internet distribution channel strategiesIf you’re not satisfied with your company’s international sales performance or you want to get into the global market, Guide to Software Export can help you guide your company through the transition. With the book’s easy-to-follow advice and checkpoints, you are sure to bring new levels of success to your company, so act now and get out in the forefront of software exporting.

Guanxi

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1135188173
Total Pages : 252 pages
Book Rating : 4.1/5 (351 download)

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Book Synopsis Guanxi by : Erdener Kaynak

Download or read book Guanxi written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-31 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop a network of successful business relationships in China! This systematic study of the Chinese concept of guanxi--broadly translated, ”personal relationship” or ”connections”--offers a comprehensive social and professional model for doing business in China. In addition to a clear analysis of the origins and meanings of this vital concept, Guanxi: Relationship Marketing in a Chinese Context empowers you with practical tools for establishing guanxi in order to facilitate successful business relationships. Guanxi is based on an original research study as well as the authors’twenty years of experience of doing business in China. Their understanding of the implications of face, favor, reciprocity, honor, and interconnectedness--all vital parts of guanxi--will enable you to understand the unstated assumptions of Chinese business culture. Moreover, the book discusses the legal implications of guanxi as well as cultural expectations. This valuable handbook offers a wealth of information on guanxi: case studies of guanxi in action managerial implications of saving face and reciprocity measuring guanxi quality and performance indicators step-by-step instructions for building guanxi detailed strategies for penetrating the Chinese market Guanxi is an indispensable tool for anyone wanting to do business in China, for students of international business or Chinese culture, and for scholars interested in international business culture.

International Management Leadership

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1136373470
Total Pages : 238 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis International Management Leadership by : Erdener Kaynak

Download or read book International Management Leadership written by Erdener Kaynak and published by Routledge. This book was released on 2013-03-07 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary competitive advantage that firms have today is the perspective, outlook, and commitment of their management leaders. International Management Leadership helps you develop the leadership skills that will enable your firm to stay competitive in today's global business environment. From the necessary international perspective, this book provides you with the information you need to understand the competitive factors that distinguish one firm from another and to recognize the determinants of success.Giving you formats and outlines and a fresh perspective of your work, your organization, and yourself, International Management Leadership is much more practical than other management textbooks. You'll learn how to help make your company more effective in the arena of international management leadership as you read about: requirements of and special demands on international managers managerial leadership in the era of knowledge strategic leadership and implementation of strategy management as a fulfillment of purpose leadership of conflict management transformational leadership team leadership Whether you're an individual involved in a management training program, a management consultant, an executive manager, or a student of international management or business, you'll appreciate this book's take on the competitive factors of leadership in international business today. As a textbook, International Management Leadership provides students with a broad perspective on the practice of managerial leadership and organizational life in the global arena--bringing examples to life and going far beyond what is needed to simply pass a course.

International Management Leadership

Author : Raimo Nurmi
Publisher : Psychology Press
ISBN 13 : 0789000903
Total Pages : 238 pages
Book Rating : 4.7/5 (89 download)

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Book Synopsis International Management Leadership by : Raimo Nurmi

Download or read book International Management Leadership written by Raimo Nurmi and published by Psychology Press. This book was released on 1997 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary competitive advantage that firms have today is the perspective, outlook, and commitment of their management leaders. International Management Leadership helps you develop the leadership skills that will enable your firm to stay competitive in today's global business environment. From the necessary international perspective, this book provides you with the information you need to understand the competitive factors that distinguish one firm from another and to recognize the determinants of success.Giving you formats and outlines and a fresh perspective of your work, your organization, and yourself, International Management Leadership is much more practical than other management textbooks. You'll learn how to help make your company more effective in the arena of international management leadership as you read about: requirements of and special demands on international managers managerial leadership in the era of knowledge strategic leadership and implementation of strategy management as a fulfillment of purpose leadership of conflict management transformational leadership team leadership Whether you're an individual involved in a management training program, a management consultant, an executive manager, or a student of international management or business, you'll appreciate this book's take on the competitive factors of leadership in international business today. As a textbook, International Management Leadership provides students with a broad perspective on the practice of managerial leadership and organizational life in the global arena--bringing examples to life and going far beyond what is needed to simply pass a course.

Globalization of Business

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1136782532
Total Pages : 356 pages
Book Rating : 4.1/5 (367 download)

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Book Synopsis Globalization of Business by : Erdener Kaynak

Download or read book Globalization of Business written by Erdener Kaynak and published by Routledge. This book was released on 2000-08-15 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a successful strategy for competition in the global marketplace!Globalization of Business: Practice and Theory will give executives and business students a current, in-depth look at ways to become globally competitive in today's complex market. This essential guide offers you insight into issues every global businessperson needs to

Export Savvy

Author : Zak Karamally
Publisher : Routledge
ISBN 13 : 1317790030
Total Pages : 230 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Export Savvy by : Zak Karamally

Download or read book Export Savvy written by Zak Karamally and published by Routledge. This book was released on 2014-07-16 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exporting is a dynamic area of commerce that is often misunderstood. However, it takes know-how to gain a profit. Export Savvy: From Basics to Strategy explains export management in its full context from the concepts of international trade to the key elements that influence and comprise its effectiveness. This understanding will help you make better decisions so you can maximize your potential in international markets. Export Savvy is a comprehensive book that fills in the gaps left by other books on this subject. While these books concentrate on the mundane tools and techniques of exporting, Export Savvy relates the export experience to the totality of the commercial experience. The “foreignness” of exporting is framed in familiar notions enabling you to conceive or create an export program that is uniquely your own. In simple language, this innovative book breaks exporting down into ten easy-to-understand aspects: the concepts and “economics” of international trade the perspective and influence of governments tariffs and other impediments to the export transaction the impact of foreign currencies methods of payment and collection the physical movement of goods to the customer controls imposed on exports for national security and other national policy reasons cultural barriers and related considerations the uniqueness of marketing beyond one's national boundaries the legal environment and issues affecting the exporter With the proven knowledge in Export Savvy, you can make exporting an extension of your domestic business experience. You will feel free to approach exporting confidently and strategically to maximize your profits in this important area of business. Visit the book's website at http://www.exportsavvy.com

Export-Import Theory, Practices, and Procedures

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1134730543
Total Pages : 512 pages
Book Rating : 4.1/5 (347 download)

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Book Synopsis Export-Import Theory, Practices, and Procedures by : Erdener Kaynak

Download or read book Export-Import Theory, Practices, and Procedures written by Erdener Kaynak and published by Routledge. This book was released on 2014-05-22 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the ins and outs of the export-import business! Export-Import Theory, Practices, and Procedures is a comprehensive and in-depth analysis of international trade theories and techniques. International trade professionals, researchers, students, and members of chambers of commerce will benefit from concepts and theories that explain international trade operations and give clearly defined goals and procedures for your business. This excellent text offers chapter summaries, references, World Wide Web addresses, and features learning aids such as figures, tables, vignettes, and other illustrations to help you compete in the global marketplace and better educate students in the field. With this informative text, you will explore trade agreements such as the GATT/WTO, NAFTA, and the European Economic Community (EEC), and how they affect trade. For example, you will read about the investment and intellectual property policies, as well as rules on government procurements, safeguards, and services of NAFTA. Export-Import Theory, Practices, and Procedures examines export-import marketing and strategy concepts from setting up businesses to solving typical international logistics and transportation questions. Other areas you will examine include: documentation, risks, and different forms of insurance price setting in international trade export sales contracts documenting export-import trade the risks of foreign trade exchange rates and international trade methods of payment for exporting and importing goods the benefits and theories of countertrade the entry process for imports import relief to domestic industry Export-Import Theory, Practices, and Procedures covers everything you need to know to start and run an export-import business. With over 100 tables and figures and a plethora of Web sites and Internet addresses to visit, this excellent text assists you in understanding the theories, practices, and procedures of exporting and importing to help you make informed and profitable business decisions.

Japan and China

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1136776370
Total Pages : 160 pages
Book Rating : 4.1/5 (367 download)

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Book Synopsis Japan and China by : Erdener Kaynak

Download or read book Japan and China written by Erdener Kaynak and published by Routledge. This book was released on 2014-05-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Japan and China: The Meeting of Asia’s Two Economic Giants analyzes the new and changing relationship between the two nations and the rest of the world that may shape a new economic landscape for Asia in the 21st century. Managers and employees of multinational firms, as well as students interested in international business, will learn about the cultural ties between the two countries and how traditions have shaped management methods and work ethics. Understanding the cultures and traditions of each country will help you improve business relations with Japanese or Chinese firms. It will also help you compete with these firms in the international business arena. Japan and China: The Meeting of Asia’s Two Economic Giants is based on an extensive survey of current literature, personal observations, and case studies researched by the author. Containing first-hand information on the interworkings of old and new Japanese and Chinese business practices, this book unveils some of the myths behind Japanese-style management and Chinese business methods. In light of increased cooperation between the nations, Japan and China: The Meeting of Asia’s Two Economic Giants discusses some of the barriers to business between the two countries and what effects these barriers can have individually on China, Japan, and other nations. In addition, the text contains suggestions for further improvement of business relations between China and Japan by examining: China’s current drive to learn and adapt some of the West’s modern management knowledge and technology and to re-examine ancient military strategies relating to business ways to improve working relations between Japanese managers and Chinese workers how to make Japanese-style Human Resource Management (HRM) understandable to other countries the effect that disappearing Japanese style management practices, such as lifetime employment and seniority-based promotion/pay systems, have on Japanese businesses societal differences that add difficulty to business relations between China and Japan Featuring unique, first-hand accounts and insights into Japanese and Chinese business practices, Japan and China: The Meeting of Asia’s Two Economic Giants will keep you informed of the changing world of international business as it approaches the 21st century.

An International Accounting Practice Set

Author : David R. Peterson
Publisher : Psychology Press
ISBN 13 : 9780789060044
Total Pages : 172 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis An International Accounting Practice Set by : David R. Peterson

Download or read book An International Accounting Practice Set written by David R. Peterson and published by Psychology Press. This book was released on 1996 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: In An International Accounting Practice Set, the only currently available simulation for international accounting, business and accounting students assume the role of a newly-hired employee in the international accounting department of Karissa Jean's, an international distributor of men's and women's jeans. In this role, the student first participates in the company's training program in international business and accounting, working through the first section of the book. After completing the training program, the student performs as an international accountant in Karissa Jean's international accounting department, moving through the second part of the book. In this fashion, readers have a hands-on opportunity to apply newly acquired knowledge in a realistic business setting.

Business Decision Making in China

Author : Huang Quanyu
Publisher : Routledge
ISBN 13 : 1136592571
Total Pages : 344 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Business Decision Making in China by : Huang Quanyu

Download or read book Business Decision Making in China written by Huang Quanyu and published by Routledge. This book was released on 2013-04-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledgeable decision making not only saves you time, money, and effort, but also leads you to extra opportunities. Business Decision Making in China improves your business acumen by showing you who (in itals) is involved in business decision making, how (in itals) decisions have been made, what (in itals) the characteristics and strategies of Chinese decision making are, and why (in itals) decision making has followed certain patterns in China. Practitioners, consultants, and government officials who are involved in business with China as well as academicians researching or teaching about business in East Asia will find this book to be an invaluable resource. Business Decision Making in China introduces you to such subjects as Chinese organizational structures and relationships, tactics of decision making, and traditional Chinese culture. Other vital topics you learn about include: the pros and cons of joint venture enterprises in China the climate for foreign banks operating in China the importance of saving face the concept of “the golden mean” the unity of opposites (Yin-Yang) the 4 realms of Chinese managers’daily affairs modes of thinking (universality versus individuality, thinking in images, understanding abstract thoughts) the parallels between the 5 elements (metal, wood, water, fire, earth) and the 4 P’s (product, price, promotion, place) As a guidebook for Chinese business, Business Decision Making in China addresses the broad and integrative discipline of decision making and helps Western business people (who have an entirely different set of patterns, styles, processes, philosophical thoughts, and tactics of decision making) to adapt to their Chinese business partners’or opponents’decision making. Since this book explains the profound process of Chinese decision making in uncomplicated terms and practical business experiences, readers will be able to apply their new knowledge to their long-range strategic planning, to skillfully solving their daily problems or questions, and to wisely avoiding losses from a multitude of potential pitfalls.

The Eight Core Values of the Japanese Businessman

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1317952553
Total Pages : 202 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis The Eight Core Values of the Japanese Businessman by : Erdener Kaynak

Download or read book The Eight Core Values of the Japanese Businessman written by Erdener Kaynak and published by Routledge. This book was released on 2016-05-13 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The values and behaviors of the Japanese businessman--and of the Japanese in general--are quite diverse and keep changing, making it difficult for anyone (including the Japanese themselves) to truly understand why they act the way they do. The Eight Core Values of the Japanese Businessman saves readers time and effort when pursuing business opportunities in Japan because it identifies the core values of the Japanese businessman, ranging from the obvious and public, “Diligence,” to the more private, “Silence as Eloquence” and “Perception of Time.” After identifying these eight core values, Yasutaka Sai explores the history and modern interpretation of each. Based on over 300 Japanese language sources--otherwise unavailable to those who do not read Japanese--The Eight Core Values of the Japanese Businessman reveals the diversity and dynamism of Japanese values and behaviors. This information empowers businesspeople and international business educators to develop solid business relationships with the Japanese. With many years of experience, the author focuses on specific values that are most common among Japanese in the business world. These are not exclusive, but the most prevalent or widely shared values that Western businesspeople are likely to encounter: Japanese diligence, work ethic, and “Gambarism” or persistence group orientation: sense of belonging and participation, spirit of harmony, interpersonal relations aesthetics and perfectionism curiosity and emphasis on innovation respect for form and “Hana Yori Dango” or practicality a mind for competition and outlook on rewards the value of silence as eloquence perception of time As there is no single uniformly accepted source for the values of today's Japanese citizen or business person, Sai's exploration opens a vital window into understanding many Japanese values and behaviors. The Eight Core Values of the Japanese Businessman is vital reading for those with international business concerns--business and management educators, businesspeople interested in how Japanese managers manage and employees work, and practicing managers interested in cross-cultural management issues. It allows readers to develop good relationships with the Japanese based on a realistic understanding of how they think and act, both individually and as members of business organizations.

Implementation of Total Quality Management

Author : Rolf E. Rogers
Publisher : Psychology Press
ISBN 13 : 9781560249962
Total Pages : 140 pages
Book Rating : 4.2/5 (499 download)

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Book Synopsis Implementation of Total Quality Management by : Rolf E. Rogers

Download or read book Implementation of Total Quality Management written by Rolf E. Rogers and published by Psychology Press. This book was released on 1996 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Apply these proven methods for implementing TQM training in your workforce. Rolf Rogers provides a complete presentation on the topic from principles to case applications. This ready-made training format follows the approach used by trainers in the United States, Australia, and Saudi Arabia. For readers with a basic understanding of quality management, this manual's presentation charts are easily modified to suit your organization's needs for implementing total quality management principles.