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Author : Sarah Dandashy
Publisher :
ISBN 13 : 9780578923314
Total Pages : pages
Book Rating : 4.9/5 (233 download)
Download or read book Hospitality from Within written by Sarah Dandashy and published by . This book was released on 2021-05-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Micah Solomon
Publisher : SelectBooks, Inc.
ISBN 13 : 159079379X
Total Pages : 210 pages
Book Rating : 4.5/5 (97 download)
Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”
Author : Debi Nixon
Publisher : Abingdon Press
ISBN 13 : 1791033229
Total Pages : 62 pages
Book Rating : 4.7/5 (91 download)
Download or read book The Art of Hospitality Companion Book Revised Edition written by Debi Nixon and published by Abingdon Press. This book was released on 2024-08-06 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a culture of radical hospitality that surprises and delights guests beyond their expectations. The Art of Hospitality guides you and your church to creating a ministry of radical hospitality. While the main book is intended for pastors and church leaders, this Companion Book is designed for the whole congregation, to equip and inspire everyone to embrace a ministry of welcome. Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. In The Art of Hospitality, Yvonne Gentile and Debi Nixon guide you and your church creating radical hospitality that infiltrates the heart and culture of the entire congregation. Choose The Art of Hospitality main book for pastors and other leaders in the church. Choose the Companion Book for everyone else in the congregation.
Author : Larry Stuart
Publisher : Morgan James Publishing
ISBN 13 : 1683509900
Total Pages : 224 pages
Book Rating : 4.6/5 (835 download)
Download or read book The Spirit of Hospitality written by Larry Stuart and published by Morgan James Publishing. This book was released on 2018-09-04 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Spirit of Hospitality takes readers on a journey of passion for purpose that empowers the missing ingredients of hospitality into a proven leadership style that works. Time has sped up to the point where technology has surpassed the last few thousand years by only a generation. What happened to kindness, humility and the human touch vs. having our face buried into a laptop or IPhone? A life dedicated to excellence does not come by chance, or with age, but by choice and commitment. Larry Stuart strives to give The Spirit of Hospitality to others who are called to a life of prosperity and significance. He provides the tools, attributes and real-life examples of what works when it comes to serving up a memorable guest service delivery and describes the necessary ingredients of hospitality. There is hope only if individuals bring back the missing ingredients of kindness, humility, integrity, encouragement, generosity, team and accountability. Only then is the spirit of hospitality empowered to provide the right leadership approach in building relationships to a new level of expectation, and allows those who embrace that spirit to accomplish whatever they strive to achieve.
Author : Brandon W. Johnson
Publisher : Bookhouse Fulfillment
ISBN 13 : 9781592985791
Total Pages : 138 pages
Book Rating : 4.9/5 (857 download)
Download or read book Hospitality from the Heart written by Brandon W. Johnson and published by Bookhouse Fulfillment. This book was released on 2013-01-20 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: You may serve great food. You may have a beautiful building and grounds. You may have the hippest decor. You may have all of the newest technology wants and needs. In today's world, though, that's not enough. Because it's not just about all of those things or whether your marketing efforts bring customers to your place of business. It's about whether your hospitality will bring your guests back. Hospitality from the Heart-Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts. Jim has the experience and the work ethic that industry professionals admire and believe lead to success, but Jim still feels as if he is missing some¬thing. After finding himself and his wife at the quaint Gottschalk Inn for an unplanned weekend, that missing piece begins to appear and he learns the invaluable lessons of customer service, hospitality, and HEART. Hospitality from the Heart--Part II is where the lessons of the story meet the real world. It is a step-by-step guide for you to apply the principles of HEART into your organization and life. The result? Improved employee engagement, better morale, extraordinary service, greater customer loyalty, and increased profits. And best of all? A better place to work — for your team and for you.
Author : Jessica Wrobleski
Publisher : Liturgical Press
ISBN 13 : 0814657648
Total Pages : 185 pages
Book Rating : 4.8/5 (146 download)
Download or read book The Limits of Hospitality written by Jessica Wrobleski and published by Liturgical Press. This book was released on 2012 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing hospitality is central to building a civil society, not to mention living a Christian life. It can be enriching and joy-filled, but it can also be profoundly demanding and sometimes even dangerous. In The Limits of Hospitality, Jessica Wrobleski explores the ethical questions surrounding the practice of hospitality, particularly hospitality that is informed by Christian theological commitments. While there is no algorithm that distinguishes between ethically "legitimate: " and "llegitimate" boundaries, the variety of circumstances in which hospitality is relevant and the nature of hospitality itself make advocating firm and fixed boundaries difficult. How much more so for Christians, for whom the practice of hospitality should be a manifestation of agape, a participation in God's eschatological welcome extended to all people through Jesus Christ! Are limits to hospitality, then, merely a regrettable concession to our finite and fallen condition? Wrobleski offers a rich theological reflection that will interest anyone who has a role in the practice of hospitality in community? Whether such communities are families, households, churches, educational institutions, or nation-states.
Author : Danny Meyer
Publisher : Harper Collins
ISBN 13 : 0061868248
Total Pages : 244 pages
Book Rating : 4.0/5 (618 download)
Download or read book Setting the Table written by Danny Meyer and published by Harper Collins. This book was released on 2009-10-13 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
Author : Michael J. Balboni
Publisher : Oxford University Press
ISBN 13 : 0199325774
Total Pages : 304 pages
Book Rating : 4.1/5 (993 download)
Download or read book Hostility to Hospitality written by Michael J. Balboni and published by Oxford University Press. This book was released on 2018-09-18 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spiritual sickness troubles American medicine. Through a death-denying culture, medicine has gained enormous power-an influence it maintains by distancing itself from religion, which too often reminds us of our mortality. As a result of this separation of medicine and religion, patients facing serious illness infrequently receive adequate spiritual care, despite the large body of empirical data demonstrating its import to patient meaning-making, quality of life, and medical utilization. This secular-sacred divide also unleashes depersonalizing, social forces through the market, technology, and legal-bureaucratic powers that reduce clinicians to tiny cogs in an unstoppable machine. Hostility to Hospitality is one of the first books of its kind to explore these hostilities threatening medicine and offer a path forward for the partnership of modern medicine and spirituality. Drawing from interdisciplinary scholarship including empirical studies, interviews, history and sociology, theology, and public policy, the authors argue for structural pluralism as the key to changing hostility to hospitality.
Author : Chekitan S. Dev
Publisher : Cornell University Press
ISBN 13 : 0801465265
Total Pages : 191 pages
Book Rating : 4.8/5 (14 download)
Download or read book Hospitality Branding written by Chekitan S. Dev and published by Cornell University Press. This book was released on 2012-11-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years the brand has moved squarely into the spotlight as the key to success in the hospitality industry. Business strategy once began with marketing and incorporated branding as one of its elements; today the brand drives marketing within the larger hospitality enterprise. Not only has it become the chief means of attracting customers, it has, more broadly, become the chief organizing principle for most hospitality organizations. The never-ending quest for market share follows trend after trend, from offering ever more elaborate and sophisticated amenities to the use of social media as a marketing tool—all driven by the preeminence of the brand. Chekitan S. Dev’s award-winning research has appeared in leading journals including Cornell Hospitality Quarterly, Journal of Marketing, and Harvard Business Review. He is the recipient of several major hospitality research and teaching awards. A former corporate executive with Oberoi Hotels & Resorts, he has served corporate, government, education, advisory, and private equity clients in more than forty countries as consultant, seminar leader, keynote speaker and expert witness. Hospitality Branding brings together the most important insights from the author’s many years of research and experience, all in a single, affordably priced volume (available in both print and eBook formats). Skillfully blending the knowledge of recent history, the wisdom of cutting-edge research, and promise of future trends, this book offers hospitality organizations the advice they need to survive and thrive in today’s competitive global business environment.
Author : L. S. Sewell
Publisher : Gospel Advocate Company
ISBN 13 : 9780892255368
Total Pages : 132 pages
Book Rating : 4.2/5 (553 download)
Download or read book The Six Gifts of Hospitality written by L. S. Sewell and published by Gospel Advocate Company. This book was released on 2005-04-01 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Join Laurel S. Sewell as she explores how we can meet the needs of others -hunger, thirst, shelter, clothing, comfort, companionship - through several powerful "gifts of hospitality."
Author : Stephen J. Cloobeck
Publisher :
ISBN 13 : 9781626345522
Total Pages : 0 pages
Book Rating : 4.3/5 (455 download)
Download or read book Checking In written by Stephen J. Cloobeck and published by . This book was released on 2018-10-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's time to check in. When's the last time you checked in? No, not at a hotel. When's the last time you checked in with your own goals, plans, and aspirations for the future? In Checking In, Stephen J. Cloobeck--entrepreneur, investor, philanthropist, and the founder and former CEO and chairman of Diamond Resorts International--invites you to check in with yourself to take stock of where you are, where you want to go, and, most importantly, how to actually get there. Drawing from the hotel, accommodation, and travel worlds in which he built his success, Cloobeck shares one-of-a-kind business experiences and life lessons, demonstrating how a radical customer service mindset--what he calls the Meaning of Yes--can substantively change both personal and professional outcomes. Make no mistake--this is straight-talk from one of the best. Cloobeck may be known for being tough, opinionated, and unabashedly competitive, but he's also developed a philosophy of hospitality-driven thinking relevant to anyone looking to find success on their terms. Part strategy directive, part leadership coaching, part memoir, Checking In will change how you approach people, problems, and possibilities. Written for everyone who wants more out of life, Checking In calls you to view the world through the lens of hospitality-driven thinking, to make the most out of opportunities others miss, to take well-placed bets on yourself, and to say "yes" to the right risks at the right time. These are the practical business insights and all-too-real anecdotes you didn't know you needed from a source you'd never expect.
Author : Sally Clarkson
Publisher : NavPress
ISBN 13 : 149642753X
Total Pages : 18 pages
Book Rating : 4.4/5 (964 download)
Download or read book The Lifegiving Table written by Sally Clarkson and published by NavPress. This book was released on 2017-10-03 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your table a place where your family and friends long to be—where they will find rest, renewal, and a welcome full of love. Beloved author Sally Clarkson (The Lifegiving Home, Own Your Life, Desperate) believes that meals lovingly served at home—and the time spent gathered together around the table—are a much-needed way to connect more deeply with our families and open our kids’ hearts. Food and faith, mingled in everyday life, become the combination for passing on God’s love to each person who breaks bread with us. In The Lifegiving Table, Sally shares her own family stories, favorite recipes, and practical ideas to help you get closer to the people you love . . . and grow in faith together.
Author : Lyn Pont, PhD
Publisher : iUniverse
ISBN 13 : 149173308X
Total Pages : 279 pages
Book Rating : 4.4/5 (917 download)
Download or read book Hospitality Management written by Lyn Pont, PhD and published by iUniverse. This book was released on 2014-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.
Author : John R. Walker
Publisher : Prentice Hall
ISBN 13 : 9780133762778
Total Pages : 0 pages
Book Rating : 4.7/5 (627 download)
Download or read book Exploring the Hospitality Industry written by John R. Walker and published by Prentice Hall. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text helps readers advance in their careers by giving them a broad foundation of hospitality industry knowledge presented in a lively, visually appealing, engaging manner. The emphasis is on the people, companies, and positions that make up the hospitality industry today, and the focus on sustainability includes case studies on practitioners and corporations that engage and involve readers as they explore the trends in this ever-growing field. The book moves beyond just restaurants and hotels to cover all facets and segments of the industry, including new growth areas such as event management, meeting planning, cruising, theme parks, and gaming entertainment.
Author : Editors of Paraclete Press
Publisher : Paraclete Press
ISBN 13 : 1612611532
Total Pages : 94 pages
Book Rating : 4.6/5 (126 download)
Download or read book Paraclete Book of Hospitality written by Editors of Paraclete Press and published by Paraclete Press. This book was released on 2012-02-01 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a person who is ready to respond to others. This book of monastic wisdom, practices, and reflection should inspire you to find new ways to respond to the world around you. There is nothing more central to the publishing mission of Paraclete Press than Christian hospitality, and we have pulled together what we've learned over the last 25 years. Chapters include: * Welcoming the stranger * Giving yourself away * The realness of caring for people * Food and table * Through the seasons of the church year * Opening your heart The result is an inspirational guide for practical living. From the book: "Is there anything more beautiful than the meeting of friends, the sharing of burdens, genuine caring love for another human being? Perhaps there is. Perhaps even more beautiful, in the Christian worldview, is when these things happen between those who are not friends, maybe they are strangers, or perhaps they are simply extending beyond their comfort zones to be friends, to listen or help in times of trouble, to show lo
Author : Chris Van Uffelen
Publisher : Braun Publishing
ISBN 13 : 9783037682449
Total Pages : 320 pages
Book Rating : 4.6/5 (824 download)
Download or read book Stay Overnight written by Chris Van Uffelen and published by Braun Publishing. This book was released on 2019-06 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Converting existing buildings into hotels provides amazing opportunities for hoteliers and designers alike to prove their ingenuity.
Author : Keith W. F. Stavely
Publisher : Univ of Massachusetts Press
ISBN 13 : 9781558498617
Total Pages : 0 pages
Book Rating : 4.4/5 (986 download)
Download or read book Northern Hospitality written by Keith W. F. Stavely and published by Univ of Massachusetts Press. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A lively introduction to New England cooks, cookbooks, and recipes
