Handbook Of Performance Measurement

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Performance Measurement

Author : Harry P Hatry
Publisher : Rowman & Littlefield
ISBN 13 : 1493083031
Total Pages : 343 pages
Book Rating : 4.4/5 (93 download)

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Book Synopsis Performance Measurement by : Harry P Hatry

Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Maintenance Audits Handbook

Author : Diego Galar Pascual
Publisher : CRC Press
ISBN 13 : 1466583924
Total Pages : 621 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Maintenance Audits Handbook by : Diego Galar Pascual

Download or read book Maintenance Audits Handbook written by Diego Galar Pascual and published by CRC Press. This book was released on 2016-04-06 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues and challenges of performance measurement in the maintenance function. It presents a proposal of indicators with a framework that classifies and sorts regarding functional and hierarchical aspects. The book has been developed with different aspects of traditional literature, i.e. several frameworks (or natural groupings) like BSC Balanced Scorecard, Multicriteria framework, Neely Prism and adaptation of these frameworks. Hierarchies for the use of indicators and benchmark values are provided to allow quantification, comparison and emission of recommendations.

Operational Performance Measurement

Author : Wilfred Kaydos
Publisher : CRC Press
ISBN 13 : 9781420049053
Total Pages : 268 pages
Book Rating : 4.0/5 (49 download)

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Book Synopsis Operational Performance Measurement by : Wilfred Kaydos

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

The Performance Appraisal Question and Answer Book

Author : Richard C. Grote
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814426692
Total Pages : 260 pages
Book Rating : 4.4/5 (266 download)

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Book Synopsis The Performance Appraisal Question and Answer Book by : Richard C. Grote

Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.

Handbook of Training Evaluation and Measurement Methods

Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136010424
Total Pages : 440 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Handbook of Training Evaluation and Measurement Methods by : Jack J. Phillips

Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2012-08-21 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.

The SAGE Handbook of Measurement

Author : Geoffrey Walford
Publisher : SAGE
ISBN 13 : 1446206882
Total Pages : 649 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis The SAGE Handbook of Measurement by : Geoffrey Walford

Download or read book The SAGE Handbook of Measurement written by Geoffrey Walford and published by SAGE. This book was released on 2010-03-23 with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sage Handbook of Measurement is a unique methodological resource in which Walford, Viswanathan and Tucker draw together contributions from leading scholars in the social sciences, each of whom has played an important role in advancing the study of measurement over the past 25 years. Each of the contributors offers insights into particular measurement related challenges they have confronted and how they have addressed these. Each chapter focuses on a different aspect of measurement, so that the handbook as a whole covers the full spectrum of core issues related to design, method and analysis within measurement studies. The book emphasises issues such as indicator generation and modification, the nature and conceptual meaning of measurement error, and the day-to-day processes involved in developing and using measures. The Handbook covers the full range of disciplines where measurement studies are common: policy studies; education studies; health studies; and business studies.

Human Performance, Workload, and Situational Awareness Measures Handbook

Author : Valerie J. Gawron
Publisher : CRC Press
ISBN 13 : 1420064509
Total Pages : 294 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Human Performance, Workload, and Situational Awareness Measures Handbook by : Valerie J. Gawron

Download or read book Human Performance, Workload, and Situational Awareness Measures Handbook written by Valerie J. Gawron and published by CRC Press. This book was released on 2008-03-24 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human performance measurement is the cornerstone of human factors and experimental psychology and the Human Performance Measures Handbook has long been its foundational reference. Reflecting a wider range and scope, the second edition, newly named Human Performance, Workload, and Situational Awareness Measures Handbook, presents changes in th

Performance Measurement for Managing Local Government

Author : David N. Ammons
Publisher :
ISBN 13 : 9780873261296
Total Pages : 333 pages
Book Rating : 4.2/5 (612 download)

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Book Synopsis Performance Measurement for Managing Local Government by : David N. Ammons

Download or read book Performance Measurement for Managing Local Government written by David N. Ammons and published by . This book was released on 2020 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Performance

Author :
Publisher : Harvard Business Review Press
ISBN 13 :
Total Pages : 132 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Measuring Performance by :

Download or read book Measuring Performance written by and published by Harvard Business Review Press. This book was released on 2009 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every day on the job, you face common challenges. And you need immediate solutions to those challenges. The Pocket Mentor Series can help. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify your strengths and weaknesses and hone critical skills. Whether you re at your desk, in a meeting, or on the road, these portable, concise guides enable you to tackle the daily demands of your work with speed, savvy, and effectiveness. Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or co-authored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.

Handbook of Measurements

Author : Adedeji B. Badiru
Publisher : CRC Press
ISBN 13 : 1482225239
Total Pages : 711 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Handbook of Measurements by : Adedeji B. Badiru

Download or read book Handbook of Measurements written by Adedeji B. Badiru and published by CRC Press. This book was released on 2018-10-08 with total page 711 pages. Available in PDF, EPUB and Kindle. Book excerpt: Planning, measuring, and paying attention to details form the basis for all successful engineering operations. Measurements pervade everything we do and must be viewed from a systems perspective. A comprehensive all-encompassing guide to measurements, Handbook of Measurements: Benchmarks for Systems Accuracy and Precision focuses on high-level engineering computations essential for benchmarks and technical innovation. The book uses a systems framework and a technically rigorous approach to systems linking of measurements—an approach that sets it apart from other handbooks. The popular saying "measure twice and cut once" bears out the importance of measurements in human endeavors. This handbook covers both qualitative and quantitative topics of measurement. It opens with a chapter on the fundamentals of measurement and includes coverage of human-centric measurements, such as measurement of personnel productivity and contractor performance. It concludes with three appendices on measurement, references, conversion factors, equations, formulas, and statistics for measurement. It is well understood that humans cannot manage anything that cannot be measured. All elements involved in our day-to-day decision making involve some form of measurement, whether in the kitchen, retail, sports, service operations, geographical exploration, health care delivery, worker productivity, clothing design, engineering product design, or space craft launching. Measuring an attribute of a system and then analyzing it against some standard, some specification, some best practice, or some benchmark empower a decision maker to take appropriate and timely actions. This book gives you a guide for sustainable practices to ensure accurate measurements, helping you make decisions backed by metrics.

Handbook of Performance Measurement

Author : Mike Bourne
Publisher :
ISBN 13 : 9781845040116
Total Pages : 914 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Handbook of Performance Measurement by : Mike Bourne

Download or read book Handbook of Performance Measurement written by Mike Bourne and published by . This book was released on 2004 with total page 914 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies need to measure every aspect of their performance, from traditional financial assets to newer variables such as intellectual capital and customer satisfaction. The Handbook provides in-depth information on the benefits, methods and principles of performance measurement. * Provides a wealth of tried-and-tested techniques * Includes a new performance measurement toolkit.

The Palgrave Handbook of Economic Performance Analysis

Author : Thijs ten Raa
Publisher : Springer Nature
ISBN 13 : 3030237273
Total Pages : 766 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis The Palgrave Handbook of Economic Performance Analysis by : Thijs ten Raa

Download or read book The Palgrave Handbook of Economic Performance Analysis written by Thijs ten Raa and published by Springer Nature. This book was released on 2019-12-13 with total page 766 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook takes an econometric approach to the foundations of economic performance analysis. The focus is on the measurement of efficiency, productivity, growth and performance. These concepts are commonly measured residually and difficult to quantify in practice. In real-life applications, efficiency and productivity estimates are often quite sensitive to the models used in the performance assessment and the methodological approaches adopted by the analysis. The Palgrave Handbook of Performance Analysis discusses the two basic techniques of performance measurement – deterministic benchmarking and stochastic benchmarking – in detail, and addresses the statistical techniques that connect them. All chapters include applications and explore topics ranging from the output/input ratio to productivity indexes and national statistics.

Practical Portfolio Performance Measurement and Attribution

Author : Carl R. Bacon
Publisher : John Wiley & Sons
ISBN 13 : 1119995477
Total Pages : 488 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Practical Portfolio Performance Measurement and Attribution by : Carl R. Bacon

Download or read book Practical Portfolio Performance Measurement and Attribution written by Carl R. Bacon and published by John Wiley & Sons. This book was released on 2011-02-23 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance measurement and attribution are key tools in informing investment decisions and strategies. Performance measurement is the quality control of the investment decision process, enabling money managers to calculate return, understand the behaviour of a portfolio of assets, communicate with clients and determine how performance can be improved. Focusing on the practical use and calculation of performance returns rather than the academic background, Practical Portfolio Performance Measurement and Attribution provides a clear guide to the role and implications of these methods in today's financial environment, enabling readers to apply their knowledge with immediate effect. Fully updated from the first edition, this book covers key new developments such as fixed income attribution, attribution of derivative instruments and alternative investment strategies, leverage and short positions, risk-adjusted performance measures for hedge funds plus updates on presentation standards. The book covers the mathematical aspects of the topic in an accessible and practical way, making this book an essential reference for anyone involved in asset management.

Handbook of Organizational Performance

Author : William K Redmon
Publisher : Routledge
ISBN 13 : 1136389997
Total Pages : 504 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Handbook of Organizational Performance by : William K Redmon

Download or read book Handbook of Organizational Performance written by William K Redmon and published by Routledge. This book was released on 2013-04-03 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehensive volume contains all the information you need to understand on-the-job behavior and effectively manage your employees. The Handbook of Organizational Performance gives you the tools and techniques you need to reward positive employee behaviors and correct undesirable ones before they become destructive habits. Using the principles of industrial/organizational psychology, you will learn how to train employees, how to determine criteria for performance appraisals, and how to establish leadership in the workplace. The Handbook of Organizational Performance is a comprehensive guide to all areas of management, including: designing more effective training managing occupational stress using ”pay-for-performance” plans reducing job-related injury and illness taking an active role in occupational safety encouraging business ethics With its clear structure and helpful charts, tables, and figures, The Handbook of Organizational Performance is an indispensable management tool and an essential text for students of business.

The Public Productivity and Performance Handbook

Author : Marc Holzer
Publisher : Routledge
ISBN 13 : 1000402193
Total Pages : 550 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Public Productivity and Performance Handbook by : Marc Holzer

Download or read book The Public Productivity and Performance Handbook written by Marc Holzer and published by Routledge. This book was released on 2021-07-26 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Investment Performance Measurement

Author : Philip Lawton, CIPM
Publisher : John Wiley & Sons
ISBN 13 : 0470395028
Total Pages : 997 pages
Book Rating : 4.4/5 (73 download)

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Book Synopsis Investment Performance Measurement by : Philip Lawton, CIPM

Download or read book Investment Performance Measurement written by Philip Lawton, CIPM and published by John Wiley & Sons. This book was released on 2009-04-28 with total page 997 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investment Performance Measurement Over the past two decades, the importance of measuring, presenting, and evaluating investment performance results has dramatically increased. With the growth of capital market data services, the development of quantitative analytical techniques, and the widespread acceptance of Global Investment Performance Standards (GIPS®), this discipline has emerged as a central component of effective asset management and, thanks in part to the Certificate in Investment Performance Measurement (CIPM) program, has become a recognized area of specialization for investment professionals. That's why Investment Performance Measurement: Evaluating and Presenting Results the second essential title in the CFA Institute Investment Perspectives series has been created. CFA Institute has a long tradition of publishing content from industry thought leaders, and now this new collection offers unparalleled guidance to those working in the rapidly evolving field of investment management. Drawing from the Research Foundation of CFA Institute, the Financial Analysts Journal, CFA Institute Conference Proceedings Quarterly, CFA Magazine, and the CIPM curriculum, this reliable resource taps into the vast store of knowledge of some of today's most prominent thought leaders from industry professionals to respected academics who have focused on investment performance evaluation for a majority of their careers. Divided into five comprehensive parts, this timely volume opens with an extensive overview of performance measurement, attribution, and appraisal. Here, you'll become familiar with everything from the algebra of time-weighted and money-weighted rates of return to the objectives and techniques of performance appraisal. After this informative introduction, Investment Performance Measurement moves on to: Provide a solid understanding of the theoretical grounds for benchmarking and the trade-offs encountered during practice in Part II: Performance Measurement Describe the different aspects of attribution analysis as well as the determinants of portfolio performance in Part III: Performance Attribution Address everything from hedge fund risks and returns to fund management changes and equity style shifts in Part IV: Performance Appraisal Recount the history and explain the provisions of the GIPS standards with attention paid to the many practical issues that arise in the course of its implementation in Part V: Global Investment Performance Standards Filled with invaluable insights from more than fifty experienced contributors, this practical guide will enhance your understanding of investment performance measurement and put you in a better position to present and evaluate results in the most effective way possible.

Measuring Performance in Public and Nonprofit Organizations

Author : Theodore H. Poister
Publisher : John Wiley & Sons
ISBN 13 : 047036517X
Total Pages : 315 pages
Book Rating : 4.4/5 (73 download)

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Book Synopsis Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2008-03-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25