Future Of Work Work Family Satisfaction And Employee Well Being In The Fourth Industrial Revolution

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Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution

Author : Abe, Ethel Ndidiamaka
Publisher : IGI Global
ISBN 13 : 1799833496
Total Pages : 382 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution by : Abe, Ethel Ndidiamaka

Download or read book Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution written by Abe, Ethel Ndidiamaka and published by IGI Global. This book was released on 2020-11-13 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disruptions are being caused in the workplace due to the development of advanced software technology and the speed at which these technological advancements are being produced. These disruptions could take diverse forms and affect various aspects of work and the lives of entities in the workplaces and families of the individual employees. Work and family are caught in the crossfire between technological disruptions and human adaptation. Hence, there is a need to assess the overall effect that the Fourth Industrial Revolution would have on work, employee work-family satisfaction, and employee well-being. Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution is a critical reference source that discusses practical solutions and strategies to manage challenges and address fears regarding the effect of the Fourth Industrial Revolution on the future of employment and the workforce. Featuring research on topics such as corporate governance, job satisfaction, and mental health, this book is ideally designed for human resource professionals, business managers, industry professionals, government officials, policymakers, corporate strategists, consultants, work-life balance experts, human resources software developers, business policy experts, academicians, researchers, and students.

Cases on the Interplay Between Family, Society, and Entrepreneurship

Author : Abe, Ethel Ndidiamaka
Publisher : IGI Global
ISBN 13 : 1668487500
Total Pages : 457 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Cases on the Interplay Between Family, Society, and Entrepreneurship by : Abe, Ethel Ndidiamaka

Download or read book Cases on the Interplay Between Family, Society, and Entrepreneurship written by Abe, Ethel Ndidiamaka and published by IGI Global. This book was released on 2023-12-01 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of a volatile, uncertain, complex, and ambiguous world and unpredictable challenges, governments need to be able to detect those changes in real-time and quickly test policy responses to determine what works for businesses, communities, families, and individuals. Surprisingly, families and enterprises have interconnectivity. Most Small, Medium and Micro Enterprises (SMMEs) started as household vendors of daily supplies. Understanding this linkage and putting them together with professional dexterity should position them both as the panacea for tackling eventualities in the future. Cases on the Interplay Between Family, Society, and Entrepreneurship adopts a multi-disciplinary approach to appraising and managing the subject matter. This book is underpinned by the need to offer a repository for policymakers in organizations, governments, SMMEs, and community leaders to appreciate the role and importance of the family and SMMEs in the economic landscape of nations. The book is impactful in creating awareness about the importance and role of family and family support to members, the community, and society at large. This book as a well-referenced, peer-reviewed, and expertly written multi-disciplinary book covering the humanities, entrepreneurship, human resource management, psychology, leadership, innovative technology, governance/political sciences, and education, add value to extant literature. The book is principally targeted at entrepreneurs, scholars, governments, opinion leaders/influencers, and entities who need competent referenced data on the subject matter as outlined.

Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1668424061
Total Pages : 2129 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce by : Management Association, Information Resources

Download or read book Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-07-16 with total page 2129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent COVID-19 pandemic has emphasized the importance of safety and ergonomics in the workplace. From work-life balance and mental health to risk prevention, maintaining a healthy and happy workforce has become essential for the progress of every company. Moreover, ensuring inclusive spaces has become a pillar of business with some worrying that the diversity agenda will be overshadowed by the recent pandemic. It is imperative that current research is compiled that sheds light on the advancements being made in promoting diversity and wellbeing in the modern workforce. The Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce is a comprehensive reference source that provides the latest emerging research on diversity management and initiatives as well as occupational health and safety practices in the workplace. These concepts are necessary for global workplaces to remain safe, efficient, and inclusive. Covering topics such as employee equity, human resources practices, and worker wellbeing, this anthology provides an excellent resource for researchers, human resources personnel, managers, safety officers, policymakers, CEOs, students, professors, and academicians.

The Fourth Industrial Revolution

Author : Klaus Schwab
Publisher : Currency
ISBN 13 : 1524758876
Total Pages : 192 pages
Book Rating : 4.5/5 (247 download)

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Book Synopsis The Fourth Industrial Revolution by : Klaus Schwab

Download or read book The Fourth Industrial Revolution written by Klaus Schwab and published by Currency. This book was released on 2017-01-03 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wearable sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manufacturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individuals. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frameworks that advance progress.

Mapping the Future of Undergraduate Career Education

Author : Melanie V. Buford
Publisher : Taylor & Francis
ISBN 13 : 1000602575
Total Pages : 252 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Mapping the Future of Undergraduate Career Education by : Melanie V. Buford

Download or read book Mapping the Future of Undergraduate Career Education written by Melanie V. Buford and published by Taylor & Francis. This book was released on 2022-07-19 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book explores current trends and future possibilities for undergraduate career education, the nature of the changing workplace, and its impact on students in colleges and universities. Built on decades of experience in career development and professional learning, the editors raise and investigate multiple critical issues facing career educators in higher education today: preparing students for the future of work; exploring the increasing centrality of experiential learning in career education; examining innovative paradigm shifts in career education; and developing strategies for equity-focused and inclusive programming for all students. Reckoning with the effects of Covid-19 on the world of career development, this book draws on contributions from leading scholars, entrepreneurs, and practitioners from across the fields of education, business, STEM, and the humanities to offer an inclusive and innovation-focused approach to supporting scholars, practitioners, and students involved with career education, development, and counseling for a new generation – and a new world of work.

Handbook of Research on Remote Work and Worker Well-Being in the Post-COVID-19 Era

Author : Wheatley, Daniel
Publisher : IGI Global
ISBN 13 : 1799867560
Total Pages : 420 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Remote Work and Worker Well-Being in the Post-COVID-19 Era by : Wheatley, Daniel

Download or read book Handbook of Research on Remote Work and Worker Well-Being in the Post-COVID-19 Era written by Wheatley, Daniel and published by IGI Global. This book was released on 2021-04-16 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the introduction of policies to combat COVID-19, far greater numbers of employees across the globe—including those with limited job autonomy—have moved to undertake their entire job at home. Although challenging in the current climate, embracing these flexible modes of work such as working at home, including relevant investment in technology to enable this, will not only deliver potential organizational benefits but also increase the adaptability of the labor market in the short and longer terms. Although perhaps not the central concern of many in the current climate, “good” home-based work is achievable and perhaps even a solution to the current work-based dilemma created by COVID-19 and should be a common goal for individuals, organizations, and society. Research also has shifted to focus on the routines of workers, organizational performance, and well-being of companies and their employees along with reflections on the ways in which these developments may influence and alter the nature of paid work into the post-COVID-19 era. The Handbook of Research on Remote Work and Worker Well-Being in the Post-COVID-19 Era focuses on the rapid expansion of remote working in response to the global COVID-19 pandemic and the impacts it has had on both employees and businesses. The content of the book progresses understanding and raises awareness of the benefits and challenges faced by large-scale movements to remote working, considering the wide array of different ways in which the large-scale movement to remote working is impacting working lives and the economy. This book covers how different fields of work are responding and implementing remote work along with providing a presentation of how work occurs in digital spaces and the impacts on different topics such as gender dynamics and virtual togetherness. It is an ideal reference book for HR professionals, business managers, executives, entrepreneurs, policymakers, researchers, students, practitioners, academicians, and business professionals interested in the latest research on remote working and its impacts.

Paradigm Shifts in Management Practices In the Era of Industry 4.0

Author : Sruthi.S Subrata Das Dr.Mourlin K DR. SANJAY KUMAR BARIK Dr.Pragya Singh
Publisher : Archers & Elevators Publishing House
ISBN 13 : 9390996597
Total Pages : 204 pages
Book Rating : 4.3/5 (99 download)

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Book Synopsis Paradigm Shifts in Management Practices In the Era of Industry 4.0 by : Sruthi.S Subrata Das Dr.Mourlin K DR. SANJAY KUMAR BARIK Dr.Pragya Singh

Download or read book Paradigm Shifts in Management Practices In the Era of Industry 4.0 written by Sruthi.S Subrata Das Dr.Mourlin K DR. SANJAY KUMAR BARIK Dr.Pragya Singh and published by Archers & Elevators Publishing House. This book was released on with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities

Author : Stacey, Emily
Publisher : IGI Global
ISBN 13 : 1799876160
Total Pages : 167 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities by : Stacey, Emily

Download or read book Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities written by Stacey, Emily and published by IGI Global. This book was released on 2021-10-29 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: As global leaders use more nationalistic rhetoric, they are supporting their words with policies that are dividing the population and bringing an end to the diverse, multicultural, and postmodern aspects of the era of globalization. This could have a lasting negative effect on international politics and cooperation on issues of grave concern such as global terrorism, climate change, and global pandemics. Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities discusses in detail the developing new world order in an era of politics that seemingly eschews globalization and international cooperation. This text details the aftermath of the 2020 election and foreshadows the events to come based on the outcome of the election in the USA as well as the progression of politics afterwards. Covering topics such as comparative politics, isolationism, and international communities, this text is an essential resource for political science departments, international relations scholars, students, professors, politicians, researchers, and academicians..

COVID-19 Pandemic Impact on New Economy Development and Societal Change

Author : Popescu, Cristina Raluca Gh.
Publisher : IGI Global
ISBN 13 : 1668433761
Total Pages : 425 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis COVID-19 Pandemic Impact on New Economy Development and Societal Change by : Popescu, Cristina Raluca Gh.

Download or read book COVID-19 Pandemic Impact on New Economy Development and Societal Change written by Popescu, Cristina Raluca Gh. and published by IGI Global. This book was released on 2021-12-17 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globalization and technological advances have the immense power to create a new economy, address sustainability concerns, and facilitate societal changes. In addition, the COVID-19 pandemic has led to notable modifications in the world economy and society that require adjustments to business models, as well as our way of life. It is critical to understand these new models in our changing society for businesses to not only survive, but to thrive. COVID-19 Pandemic Impact on New Economy Development and Societal Change provides an updated view of the newest trends, novel practices, and latest tendencies concerning the manner of shaping the new economy and accelerating societal change, demonstrating the crucial importance of rethinking the world’s models, priorities, and strategies while seeking a more responsible path for humanity. Covering topics such as tourism and salesmanship skills, this publication is ideal for academicians, researchers, scientists, scholars, practitioners, industry professionals, consultants, instructors, and students.

HCI International 2022 – Late Breaking Posters

Author : Constantine Stephanidis
Publisher : Springer Nature
ISBN 13 : 3031196821
Total Pages : 739 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis HCI International 2022 – Late Breaking Posters by : Constantine Stephanidis

Download or read book HCI International 2022 – Late Breaking Posters written by Constantine Stephanidis and published by Springer Nature. This book was released on 2022-11-23 with total page 739 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume CCIS 1655 is part of the refereed proceedings of the 24th International Conference on Human-Computer Interaction, HCII 2022, which was held virtually during June 26 to July 1, 2022. A total of 5583 individuals from academia, research institutes, industry, and governmental agencies from 88 countries submitted contributions, and 1276 papers and 275 posters were included in the proceedings that were published just before the start of the conference. Additionally, 296 papers and 181 posters are included in the volumes of the proceedings published after the conference, as “Late Breaking Work” (papers and posters). The contributions thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

Academic Quality and Integrity in the New Higher Education Digital Environment

Author : Upasana Gitanjali Singh
Publisher : Elsevier
ISBN 13 : 0323955703
Total Pages : 214 pages
Book Rating : 4.3/5 (239 download)

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Book Synopsis Academic Quality and Integrity in the New Higher Education Digital Environment by : Upasana Gitanjali Singh

Download or read book Academic Quality and Integrity in the New Higher Education Digital Environment written by Upasana Gitanjali Singh and published by Elsevier. This book was released on 2023-06-13 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Quality and Integrity in the New Higher Education Digital Environment: A Global Perspective provides discussions on the work of three editors who have significant experience in the quality assurance of teaching and learning and have been developing approaches during the recent COVID-19 pandemic. Discussions on learning and teaching during the pandemic were concentrated on how academic institutions ensure quality of courses, and that academic integrity is maintained in all assessments in a digital environment, thus ensuring what is being delivered meets global standards and professional bodies have confidence in programs delivered by the higher education sector. The area of quality assurance and academic integrity is thus critical in this new digital environment where significant educational programs will be delivered. Provides updates on what university administrators are doing to face challenges on how to maintain the quality of their programs during digital learning Addresses concerns on the quality of their programs and academic integrity is maintained at all times Proposes new practices and innovative approaches to bring to the attention of stakeholders in a central depository so that there can be informed approaches in institutions and in the set up of regulatory practices

Handbook of Research on Promoting an Inclusive Organizational Culture for Entrepreneurial Sustainability

Author : Perez-Uribe, Rafael Ignacio
Publisher : IGI Global
ISBN 13 : 1668452189
Total Pages : 420 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Handbook of Research on Promoting an Inclusive Organizational Culture for Entrepreneurial Sustainability by : Perez-Uribe, Rafael Ignacio

Download or read book Handbook of Research on Promoting an Inclusive Organizational Culture for Entrepreneurial Sustainability written by Perez-Uribe, Rafael Ignacio and published by IGI Global. This book was released on 2022-10-28 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent times, there have been many changes to global work environments that have highlighted the importance of prioritizing an inclusive, equitable, and diverse organizational culture and highlighted the relevance of the decisions that companies make in the present and how they affect their future. This reality contemplates creating an inclusive culture that values diversity and fosters trust, openness, and mutual support to build high-performance teams made up of diverse skills, cultures, and experiences. The Handbook of Research on Promoting an Inclusive Organizational Culture for Entrepreneurial Sustainability explains how proper management of diversity, in all aspects of people’s lives, turns differences into a source of opportunity. It discusses the modern forms of employment and management concepts adapted to the times, allowing people to use their identification and skills successfully in a meaningful way, regardless of their nationality, race, ideas, age, and gender. Covering topics such as equitable climates, socio-intercultural entrepreneurship, and corporate social responsibility, this major reference work is an excellent resource for entrepreneurs, human resource managers, business leaders and executives, government officials, students and faculty of higher education, librarians, researchers, and academicians.

Soft Computing and Fuzzy Methodologies in Innovation Management and Sustainability

Author : Ernesto León-Castro
Publisher : Springer Nature
ISBN 13 : 3030961508
Total Pages : 385 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Soft Computing and Fuzzy Methodologies in Innovation Management and Sustainability by : Ernesto León-Castro

Download or read book Soft Computing and Fuzzy Methodologies in Innovation Management and Sustainability written by Ernesto León-Castro and published by Springer Nature. This book was released on 2022-04-11 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides recent research on soft computing and fuzzy methodologies in innovation management and sustainability. The uncertainty in the business world is increasing. Significant changes are generated unexpectedly, so using fuzzy logic and soft computing methods allows us to create flexible scenarios adaptable to new realities. Within the book, we will find different applications of fuzzy methodologies that can apply to various topics such as sustainability, innovation, tourism, costs, exports, systems administration, among others. The book's main contribution is the applicability of the various methodologies to specific cases, which allows generating a relationship between theory and practice. In addition, it has some bibliometric studies on various topics that give us a visualization of what has happened and where multiple topics are headed. This book is recommended mainly for students who wish to know how the various fuzzy and soft computing tools can be taken to real situations, allowing a better understanding of these and generating new visions of future applicability.

Research Anthology on Business Continuity and Navigating Times of Crisis

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1668445042
Total Pages : 1907 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Business Continuity and Navigating Times of Crisis by : Management Association, Information Resources

Download or read book Research Anthology on Business Continuity and Navigating Times of Crisis written by Management Association, Information Resources and published by IGI Global. This book was released on 2022-01-07 with total page 1907 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the “new normal.” In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.

Designing and Implementing HR Management Systems in Family Businesses

Author : Gnan, Luca
Publisher : IGI Global
ISBN 13 : 1799848159
Total Pages : 368 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Designing and Implementing HR Management Systems in Family Businesses by : Gnan, Luca

Download or read book Designing and Implementing HR Management Systems in Family Businesses written by Gnan, Luca and published by IGI Global. This book was released on 2021-01-15 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource management (HRM) systems are an under-researched area in family business studies even though they arguably play an important role. To exploit their entrepreneurial orientation and achieve their goals, family firms must be willing to adopt a specific configuration of the organizational variables to succeed in the competitive environment of today. Designing and Implementing HR Management Systems in Family Businesses is a pivotal reference source that focuses on HRM in family businesses aiming at clarifying what HRM topics are relevant in family firms given their distinctive features, what the role of HR choices in family firms is, and how they differ in these organizations. While highlighting topics such as quality of work, generational workforce, and leadership management, this publication explores the relationship between HRM systems and the organization as well as why certain theories would be more dominant for family firms. This book is ideally designed for family businesses, managers, executives, entrepreneurs, business professionals, academicians, students, and researchers.

Innovation and Sustainability in Governments and Companies: A Perspective to the New Realities

Author : Ernesto Leon-Castro
Publisher : CRC Press
ISBN 13 : 1003807496
Total Pages : 358 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Innovation and Sustainability in Governments and Companies: A Perspective to the New Realities by : Ernesto Leon-Castro

Download or read book Innovation and Sustainability in Governments and Companies: A Perspective to the New Realities written by Ernesto Leon-Castro and published by CRC Press. This book was released on 2023-12-14 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation and sustainability are issues that have become very relevant in recent years. This book presents a compilation of investigations on these topics, divided into those applied in government or enterprises. The objective is to demonstrate to the audience how these issues have been worked around the world and in different scenarios. Among the papers, there are works related to economic variables, imports, exports, and analysis in different sectors such as tourism, agriculture, education, and even in countries in general.

The Design of Digital Democracy

Author : Gianluca Sgueo
Publisher : Springer Nature
ISBN 13 : 3031369467
Total Pages : 137 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis The Design of Digital Democracy by : Gianluca Sgueo

Download or read book The Design of Digital Democracy written by Gianluca Sgueo and published by Springer Nature. This book was released on 2023-09-12 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever-stronger ties between technology, entertainment and design are transforming our relationship with democratic decision-making. When we are online, or when we use digital products and services, we tend to focus more on certain factors like speed of service and user-friendliness, and to overlook the costs – both for ourselves and others. As a result, a widening gap separates our expectations of everything related to digitalization – including government – and the actual practice of democratic governance. Democratic regulators, unable to meet citizens’ demands for tangible, fast and gratifying returns, are seeing the poorest results ever recorded in terms of interest, engagement and retention, despite using the most cutting-edge technologies. This book explores various aspects of the relationship between democracy, technology and entertainment. These include, on the one hand, the role that digital technology has in strengthening our collective intelligence, nurturing empathic relations between citizens and democratic institutions, and supporting processes of political aggregation, deliberation and collaboration. On the other hand, they comprise the challenges accompanying digital technology for representation, transparency and inclusivity in democratic decision-making. The book’s main argument is that digital democratic spaces should be redesigned to narrow the gap between the expectations and outcomes of democratic decision-making. It suggests abandoning the notion of digital participatory rights as being fast and easy to enjoy. It also refutes the notion that digital democratic decision-making can only be effective when it delivers rapid and successful responses to the issues of the day, regardless of their complexity. Ultimately, the success or failure of digital democracy will depend on the ability of public regulators to design digital public spaces with a commitment to complexity, so as to make them appealing, but also effective at engaging citizens.