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Fundamentals Of Airline Marketing
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Book Synopsis Fundamentals of Airline Marketing by : Scott Ambrose
Download or read book Fundamentals of Airline Marketing written by Scott Ambrose and published by Routledge. This book was released on 2021-05-27 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applying fundamentals of marketing to commercial passenger air transportation, this textbook puts the emphasis on marketing principles and illustrative ways in which airlines can distinguish themselves within the highly competitive global marketplace. Fundamentals of Airline Marketing begins with a survey of current airline business strategies and the macro forces that have shaped the airline industry in the past and will continue to do so in the future. The growing importance of technology is discussed both from the perspective of better understanding customer needs and engaging more effectively with them. The central role of the "customer" is explored through the lens of modern segmentation and branding approaches. Coverage then shifts to the tactical decision areas consisting of the 4Ps—product, place, promotion, and price—in which marketers shape and execute their strategies. The book concludes with a focus on executing marketing initiatives internally through customer-facing employee groups and externally through the measurement and management of the customer experience. Fundamentals of Airline Marketing: • is an accessible textbook on the fundamentals of marketing for commercial passenger air transportation; • chronicles the marketing innovations and controversies that have been central to the historic shift in airline fortunes; • demonstrates how airline decisions fit within the fundamentals of marketing and how the marketplace is continuing to evolve; • provides a bridge between key marketing principles and their specific application to the airline industry in each chapter. This textbook is written primarily for undergraduate college students enrolled in aviation business administration programs and related courses. It will also serve as an accessible primer on airline marketing for industry professionals not presently working in marketing and for frontline airline employees seeking to learn more about marketing.
Book Synopsis Airline Marketing and Management by : Stephen Shaw
Download or read book Airline Marketing and Management written by Stephen Shaw and published by Routledge. This book was released on 2020-09-10 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through six previous editions, Airline Marketing and Management has established itself as the leading textbook for students of marketing and its application to today's airline industry, as well as a reference work for those with a professional interest in the area. Carefully revised, the seventh edition of this internationally successful book examines an exceptionally turbulent period for the industry. It features new material on: *Changes in customer needs, particularly regarding more business travellers choosing - or being forced - to travel economy, and analysis of the bankruptcy of 'All Business Class' airlines. * An explanation of the US/EU 'Open Skies' agreement and analysis of its impact. *The increase in alliance activity and completion of several recent mergers, and the marketing advantages and disadvantages that have resulted. * Product adjustments that airlines must make to adapt to changes in the marketing environment, such as schedule re-adjustments and the reconfiguration of aircraft cabins. *Changes in pricing philosophies, with, for example, airlines moving to 'A La Carte' pricing, whereby baggage, catering and priority boarding are paid for as extras. *Airline websites and their role as both a selling and distributing tool. *The future of airline marketing. A review of the structure of the air transport market and the marketing environment is followed by detailed chapters examining business and marketing strategies, product design and management, pricing and revenue management, current and future distribution channels, and selling, advertising and promotional policies. The reader will benefit from greater understanding of both marketing and airline industry jargon and from knowledge obtained regarding the extraordinary strategic challenges now facing aviation. Written in a straightforward, easy-to-read style and combining up-to-date and relevant examples drawn from the worldwide aviation industry, this new edition will further enhance the book's reputation for providing the ideal introduction to the subject.
Book Synopsis Handbook of Airline Marketing by : Gail F. Butler
Download or read book Handbook of Airline Marketing written by Gail F. Butler and published by McGraw-Hill. This book was released on 1998 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Airline Marketing and Management by : Stephen Shaw
Download or read book Airline Marketing and Management written by Stephen Shaw and published by Ashgate Publishing, Ltd.. This book was released on 2007 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through five previous editions "Airline Marketing and Management" by Stephen Shaw has established itself as the preferred textbook for students of the principles of marketing and their application in today's airline industry; as well as a reliable reference work for those with a professional interest in the area. Carefully revised, the sixth edition of this internationally successful book includes new material on: the impact of the Trade Cycle and the current period of high oil prices on the demand for air travel; the effect of current trends towards regulatory reform and the relaxation of Ownership and Control rules on the structure of the international airline industry; the continuing strong impact of Low Cost Carriers, and the strategic options open to so-called 'Legacy' airlines as they respond to the challenges facing them; and, the setting up of new 'Business Class Only' airlines. Why are they appearing now, and what are their long-term chances of success? An initial review of the structure of the air transport market and the industry marketing environment is followed by detailed chapters examining airline business and marketing strategies, product design and management, pricing and revenue management, current and possible future distribution channels, and selling, advertising and promotional policies. The reader will benefit from greater understanding of both marketing and airline industry jargon and from the knowledge obtained regarding the significant strategic challenges facing aviation at the present time. Written in a straightforward, easy-to-read style and combining up-to-date and relevant examples drawn from the worldwide aviation industry, this new edition will further enhance the book's reputation for providing the ideal introduction to the subject.
Book Synopsis Airline Marketing and Management by : Stephen Shaw
Download or read book Airline Marketing and Management written by Stephen Shaw and published by . This book was released on 1985 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Airline Marketing written by Davalsab M L and published by Independently Published. This book was released on 2023-08-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The airline industry is a vibrant and highly competitive sector, and it significantly depends on successful marketing tactics to draw in and keep customers. Airlines & Airport Industry are one of the most revenue-based sectors since they require substantial financial investment, which means that the company must engage heavily in marketing in order to offer a variety of travel destinations. We will look at how airlines provide services and interact with their consumers in these chapters.
Book Synopsis Airline Service Marketing by : Sharad Goel
Download or read book Airline Service Marketing written by Sharad Goel and published by Pentagon Press. This book was released on 2009-05-30 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing is one of the most important activities for airlines. Approximately one-half of a carrier's employees are engaged in the marketing process. Reservations personnel, customer service agents, baggage handlers, flight attendants, food service representatives, sales representatives, and market research analysts are all involved in marketing the company's product-air transportation.
Author :United States. Department of Transportation. Secretary's Task Force on Competition in the U.S. Domestic Airline Industry Publisher : ISBN 13 : Total Pages :112 pages Book Rating :4.3/5 (91 download)
Book Synopsis Airline Marketing Practices by : United States. Department of Transportation. Secretary's Task Force on Competition in the U.S. Domestic Airline Industry
Download or read book Airline Marketing Practices written by United States. Department of Transportation. Secretary's Task Force on Competition in the U.S. Domestic Airline Industry and published by . This book was released on 1990 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Airline Marketing and Management by : Stephen Shaw
Download or read book Airline Marketing and Management written by Stephen Shaw and published by Taylor & Francis. This book was released on 2020-09-10 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through six previous editions, Airline Marketing and Management has established itself as the leading textbook for students of marketing and its application to today's airline industry, as well as a reference work for those with a professional interest in the area. Carefully revised, the seventh edition of this internationally successful book examines an exceptionally turbulent period for the industry. It features new material on: *Changes in customer needs, particularly regarding more business travellers choosing - or being forced - to travel economy, and analysis of the bankruptcy of 'All Business Class' airlines. * An explanation of the US/EU 'Open Skies' agreement and analysis of its impact. *The increase in alliance activity and completion of several recent mergers, and the marketing advantages and disadvantages that have resulted. * Product adjustments that airlines must make to adapt to changes in the marketing environment, such as schedule re-adjustments and the reconfiguration of aircraft cabins. *Changes in pricing philosophies, with, for example, airlines moving to 'A La Carte' pricing, whereby baggage, catering and priority boarding are paid for as extras. *Airline websites and their role as both a selling and distributing tool. *The future of airline marketing. A review of the structure of the air transport market and the marketing environment is followed by detailed chapters examining business and marketing strategies, product design and management, pricing and revenue management, current and future distribution channels, and selling, advertising and promotional policies. The reader will benefit from greater understanding of both marketing and airline industry jargon and from knowledge obtained regarding the extraordinary strategic challenges now facing aviation. Written in a straightforward, easy-to-read style and combining up-to-date and relevant examples drawn from the worldwide aviation industry, this new edition will further enhance the book's reputation for providing the ideal introduction to the subject.
Book Synopsis Travel Marketing, Tourism Economics and the Airline Product by : Mark Anthony Camilleri
Download or read book Travel Marketing, Tourism Economics and the Airline Product written by Mark Anthony Camilleri and published by Springer. This book was released on 2017-10-03 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to travel marketing, tourism economics and the airline product. At the same time, it provides an overview on the political, socio-economic, environmental and technological impacts of tourism and its related sectors.This publication covers both theory and practice in an engaging style, that will spark the readers’ curiosity. Yet, it presents tourism and airline issues in a concise, yet accessible manner. This will allow prospective tourism practitioners to critically analyze future situations, and to make appropriate decisions in their workplace environments. Moreover, the book prepares undergraduate students and aspiring managers alike with a thorough exposure to the latest industry developments. “Dr. Camilleri provides tourism students and practitioners with a clear and comprehensive picture of the main institutions, operations and activities of the travel industry.” Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University, Evanston/Chicago, IL, USA “This book is the first of its kind to provide an insightful and well-structured application of travel and tourism marketing and economics to the airline industry. Student readers will find this systematic approach invaluable when placing aviation within the wider tourism context, drawing upon the disciplines of economics and marketing.” Brian King, Professor of Tourism and Associate Dean, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong “The remarkable growth in international tourism over the last century has been directly influenced by technological, and operational innovations in the airline sector which continue to define the nature, scale and direction of tourist flows and consequential tourism development. Key factors in this relationship between tourism and the airline sector are marketing and economics, both of which are fundamental to the success of tourism in general and airlines in particular, not least given the increasing significance of low-cost airline operations. Hence, uniquely drawing together these three themes, this book provides a valuable introduction to the marketing and economics of tourism with a specific focus on airline operations, and should be considered essential reading for future managers in the tourism sector.” Richard Sharpley, Professor of Tourism, School of Management, University of Central Lancashire, UK “The book's unique positioning in terms of the importance of and the relationships between tourism marketing, tourism economics and airline product will create a distinct niche for the book in the travel literature.” C. Michael Hall, Professor of Tourism, Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch, New Zealand “A very unique textbook that offers integrated lessons on marketing, economics, and airline services. College students of travel and tourism in many parts of the world will benefit from the author's thoughtful writing style of simplicity and clarity.” Liping A. Cai, Professor and Director, Purdue Tourism & Hospitality Research Center, Purdue University, West Lafayette, IN, USA “An interesting volume that provides a good coverage of airline transportation matters not always well considered in tourism books. Traditional strategic and operational issues, as well as the most recent developments and emerging trends are dealt with in a concise yet clear and rational way. Summaries, questions and topics for discussion in each chapter make it a useful basis for both taught courses or self-education.” Rodolfo Baggio, Professor of Tourism and Social Dynamics, Bocconi University, Milan, Italy “This is a very useful introductory book that summarises a wealth of knowledge in an accessible format. It explains the relation between marketing and economics, and applies it to the business of airline management as well as the tourism industry overall.” Xavier Font, Professor of Sustainability Marketing, School of Hospitality and Tourism Management, University of Surrey, UK and Visiting Professor, Hospitality Academy, NHTV Breda, Netherlands “This book addresses the key principles of tourism marketing, economics and the airline industry. It covers a wide range of theory at the same time as offering real-life case studies, and offers readers a comprehensive understanding of how these important industries work, and the underpinning challenges that will shape their future. It is suitable for undergraduate students as well as travel professionals, and I would highly recommend it.” Clare Weeden, Principal Lecturer in Tourism and Marketing at the School of Sport and Service Management, University of Brighton, UK “In the current environment a grasp of the basics of marketing to diverse consumers is very important. Customers are possessed of sophisticated knowledge driven by innovations in business as well from highly developed technological advances. This text will inform and update students and those planning a career in travel and tourism. Mark Camilleri has produced an accessible book, which identifies ways to accumulate and use new knowledge to be at the vanguard of marketing, which is both essential and timely.” Peter Wiltshier, Senior Lecturer & Programme Leader for Travel & Tourism, College of Business, Law and Social Sciences, University of Derby, UK “This contemporary text provides an authoritative read on the dynamics, interactions and complexities of the modern travel and tourism industries with a necessary, and much welcomed, mixture of theory and practice suitable for undergraduate, graduate and professional markets.” Alan Fyall, Orange County Endowed Professor of Tourism Marketing, University of Central Florida, FL, USA
Book Synopsis Fundamentals of Aviation Crisis and Emergency Management by : Gail A. Rowntree
Download or read book Fundamentals of Aviation Crisis and Emergency Management written by Gail A. Rowntree and published by Taylor & Francis. This book was released on 2024-03-25 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes the topic of aviation crisis and emergency management and walks the reader through what aviation organisations must consider alongside legislation to respond fully to an aviation emergency or accident. It offers both theory and practical tips and ideas along with templates and checklists to help build confidence in how to run an aviation emergency operation. This includes timelines for activation, setting up and managing humanitarian centres and how a full aviation crisis operation runs at the site of the accident. Fundamentals of Aviation Crisis and Emergency Management is the only textbook available with all required elements laid out chronologically. The reader can plan for, train for, and exercise for a multitude of crisis examples, building both confidence and competence in managing an aviation emergency. Fundamentals of Aviation Crisis and Emergency Management includes a range of case studies and a variety of interviews with those people who have experienced an aviation crisis and deployed to it. This allows the reader to fully immerse themselves in the topic and makes the book both a textbook of key knowledge and also a book that can be read for increasing understanding of the topic. It will be essential for aviation students and professionals, disaster response organisations, and emergency planners.
Book Synopsis Airline Operations and Management by : Gerald N. Cook
Download or read book Airline Operations and Management written by Gerald N. Cook and published by Routledge. This book was released on 2017-02-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airline Operations and Management: A Management Textbook is a survey of the airline industry, mostly from a managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly economics, operations, marketing and finance, in developing the overview of the industry. The focus is on tactical, rather than strategic, management that is specialized or unique to the airline industry. The primary audiences for this textbook are both senior and graduate students of airline management, but it should also be useful to entry and junior level airline managers and professionals seeking to expand their knowledge of the industry beyond their own functional area.
Book Synopsis Fundamentals of Air Transport Management by : Senguttuvan
Download or read book Fundamentals of Air Transport Management written by Senguttuvan and published by Excel Books India. This book was released on 2006 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rapid growth of the aviation industry, propelled by catalysts like Liberalization, Privatization and Globalization has in recent years given a major fillip to the global economy in terms of facilitating international trade, generating employment, foreign exchange earnings, and prosperity from tourism, industrial growth and technological development. The potential market for air transport has shown signs of a strong global resurgence, with the Asia Pacific region's performance far exceeding the world average growth&.with India and China being projected as the hottest growth sectors.The Indian aviation industry has shown impressive growth, contributing 1.0%, 8.0% and 69% share at the global, Asia Pacific and South Asian regional levels respectively. Key players such as Boeing, Airbus Industrie, ACI, IATA and ICAO envisage that India will touch 100 million passengers by 2010. Meanwhile, the Indian Government has responded suitably, inter alia by encouraging private sector participation in the development of the civil aviation sector. Over ten chapters, this informative book elucidates all the concepts fundamental to the management of air transport, illuminating the factors key to operational, infrastructural and public policy in the development of air transport.
Book Synopsis Airport Marketing by : Nigel Halpern
Download or read book Airport Marketing written by Nigel Halpern and published by Routledge. This book was released on 2021-11-04 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible, up-to-date, comprehensive, and in-depth textbook introduces students and practitioners to the principles and practice of airport marketing as well as the major changes and future marketing challenges facing the airport sector. It applies principles of marketing within the airport industry, and examines airport marketing and its environment, how to define and measure the market for airport services, airport strategic marketing planning and individual elements of the airport marketing mix (product, price, distribution and promotion). The book integrates key elements of marketing theory with airport marketing in practice. Each chapter contains extensive industry examples for different types of airports from around the world to build on the theoretical base of the subject and show real-life applications. This new second edition has been updated to include: New and expanded content on branding and the passenger experience, marketing partnerships, engagement marketing and customer relationship management. Three brand new chapters on digital marketing, marketing for a more sustainable future, and crisis communications and marketing, in light of the Covid-19 pandemic. New, global case studies and examples throughout. This comprehensive textbook written by two airport marketing experts will be essential reading for air transport students and future managers.
Book Synopsis Fundamentals of Sustainable Aviation by : Eva Maleviti
Download or read book Fundamentals of Sustainable Aviation written by Eva Maleviti and published by Taylor & Francis. This book was released on 2023-11-10 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Sustainable Aviation is the first textbook to survey the critical field of sustainability within the aviation industry. Taking a systems thinking approach, it presents the foundational principles of sustainability and methodically applies them to different aviation sectors. Opening with the basics of sustainability, emphasising the Sustainable Development Goals, the book then considers the environmental, economic and social dimensions of aviation. The following chapters apply these insights to aviation design, supply chains, operations, maintenance and facilities. The final chapter examines the concept of resilience in sustainable aviation. Overall, the textbook shows how future sustainability can be achieved by making better decisions today. Students are supported with international case studies throughout the book. Slides, test questions and a teaching manual are available for instructors. This textbook is the ideal resource for courses on sustainable aviation globally and will also be of great interest to professionals in the field.
Book Synopsis Marketing Guidebook for Small Airports by : Lois S. Kramer
Download or read book Marketing Guidebook for Small Airports written by Lois S. Kramer and published by Transportation Research Board. This book was released on 2010 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidebook will help airport managers with small or minimal budgets to develop a marketing program for their general aviation or commercial service airport. The Guidebook discusses the basics of marketing, takes the reader through the process of developing and implementing a plan, presents approaches to marketing and public relations, provides worksheets and concludes with a selection of instructive case studies. The Guidebook provides ideas about how to regularly communicate with tenants and the community, how to effectively position the airport in the region, and how to develop and retain airport activity. Airport managers and those responsible for marketing and working with communities will find many useful worksheets and tools to assess their individual situation, set goals, and select from low cost strategies to deliver their message. This well-researched guidebook, with its easy to use techniques and worksheets along with real-world examples, will help those in the airport community to create and sustain a positive and persuasive airport identity and message.
Book Synopsis Fundamentals of International Aviation by : Suzanne K. Kearns
Download or read book Fundamentals of International Aviation written by Suzanne K. Kearns and published by Routledge. This book was released on 2021-03-21 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: International aviation is a massive and complex industry that is crucial to our global economy and way of life. Designed for the next generation of aviation professionals, Fundamentals of International Aviation, second edition, flips the traditional approach to aviation education. Instead of focusing on one career in one country, it introduces readers to the air transport sector on a global scale with a broad view of all the interconnected professional groups. This text provides a foundation of ‘how aviation works’ in preparation for any career in the field (including regulators, maintenance engineers, pilots, flight attendants, airline and airport managers, dispatchers, and air traffic controllers, among many others). Each chapter introduces a different cross-section of the industry, from air law to operations, security to environmental impacts. A variety of learning tools are built into each chapter, including 24 case studies that describe an aviation accident related to each topic. This second edition adds new learning features, geographic representation from Africa, a new chapter on economics, full-color illustrations, and updated and enhanced online resources. This accessible and engaging textbook provides a foundation of industry awareness that will support a range of aviation careers. It also offers current air transport professionals an enriched understanding of the practices and challenges that make up the rich fabric of international aviation.
