Friction Reward

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Friction/Reward

Author : Richard Hammond
Publisher : Pearson UK
ISBN 13 : 1292234954
Total Pages : 216 pages
Book Rating : 4.2/5 (922 download)

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Book Synopsis Friction/Reward by : Richard Hammond

Download or read book Friction/Reward written by Richard Hammond and published by Pearson UK. This book was released on 2019-06-27 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you. When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging. When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers? Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations. Readers will: Create easier, faster and improved customer experiences by reducing friction and increasing reward. Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage. Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights. Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Smart Retail

Author : Richard Hammond
Publisher : Pearson UK
ISBN 13 : 1292082232
Total Pages : 264 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis Smart Retail by : Richard Hammond

Download or read book Smart Retail written by Richard Hammond and published by Pearson UK. This book was released on 2017-01-30 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales. Based on one simple question, which Richard Hammond posed to the world’s leading retailers: ‘What makes you so good?’, Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking. Discover the secrets of great retailing Boost sales with practical advice from the best retailers in the world Learn how to delight customers and keep them coming back for more Covering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Friction/Reward

Author : Richard Hammond
Publisher : FT Press
ISBN 13 : 9781292234946
Total Pages : 216 pages
Book Rating : 4.2/5 (349 download)

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Book Synopsis Friction/Reward by : Richard Hammond

Download or read book Friction/Reward written by Richard Hammond and published by FT Press. This book was released on 2019-06-19 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging. When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers? Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations. Readers will: Create easier, faster and improved customer experiences by reducing friction and increasing reward. Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage. Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights. Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world.

Emerging Trends in Mobile Robotics

Author : Hideo Fujimoto
Publisher : World Scientific
ISBN 13 : 9814327972
Total Pages : 1387 pages
Book Rating : 4.8/5 (143 download)

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Book Synopsis Emerging Trends in Mobile Robotics by : Hideo Fujimoto

Download or read book Emerging Trends in Mobile Robotics written by Hideo Fujimoto and published by World Scientific. This book was released on 2010 with total page 1387 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides state-of-the-art scientific and engineering research findings and developments in the area of mobile robotics and associated support technologies. The book contains peer reviewed articles presented at the CLAWAR 2010 conference. Robots are no longer confined to industrial manufacturing environments. A great deal of interest is invested in the use of robots outside the factory environment. The CLAWAR conference series, established as a high profile international event, acts as a platform for dissemination of research and development findings and supports such a trend to address the current interest in mobile robotics to meet the needs of mankind in various sectors of the society. These include personal care, public health, and services in the domestic, public and industrial environments. The editors of the book have extensive research experience and publications in the area of robotics in general and in mobile robotics specifically, and their experience is reflected in editing the contents of the book.

Engineering Geology and the Environment

Author : Paul G. Marinos
Publisher : CRC Press
ISBN 13 : 9789054108801
Total Pages : 1080 pages
Book Rating : 4.1/5 (88 download)

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Book Synopsis Engineering Geology and the Environment by : Paul G. Marinos

Download or read book Engineering Geology and the Environment written by Paul G. Marinos and published by CRC Press. This book was released on 1997 with total page 1080 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Biomimetic and Biohybrid Systems

Author : Alexander Hunt
Publisher : Springer Nature
ISBN 13 : 3031204700
Total Pages : 420 pages
Book Rating : 4.0/5 (312 download)

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Book Synopsis Biomimetic and Biohybrid Systems by : Alexander Hunt

Download or read book Biomimetic and Biohybrid Systems written by Alexander Hunt and published by Springer Nature. This book was released on 2022-12-01 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 11th International Conference on Biomimetic and Biohybrid Systems, Living Machines 2022, held as virtual event, in July 19–22, 2022. The conference was held virtually due to the COVID-19 crisis. The 30 full papers and 8 short papers presented were carefully reviewed and selected from 48 submissions. They deal with research on novel life-like technologies inspired by the scientific investigation of biological systems; biomimetics; and research that seeks to interface biological and artificial systems to create biohybrid systems.

Emerging Trends in Mobile Robotics

Author : Hideo Fujimoto
Publisher : World Scientific
ISBN 13 : 9814462578
Total Pages : 1388 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Emerging Trends in Mobile Robotics by : Hideo Fujimoto

Download or read book Emerging Trends in Mobile Robotics written by Hideo Fujimoto and published by World Scientific. This book was released on 2010-08-23 with total page 1388 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides state-of-the-art scientific and engineering research findings and developments in the area of mobile robotics and associated support technologies. The book contains peer reviewed articles presented at the CLAWAR 2010 conference. Robots are no longer confined to industrial manufacturing environments. A great deal of interest is invested in the use of robots outside the factory environment. The CLAWAR conference series, established as a high profile international event, acts as a platform for dissemination of research and development findings and supports such a trend to address the current interest in mobile robotics to meet the needs of mankind in various sectors of the society. These include personal care, public health, and services in the domestic, public and industrial environments. The editors of the book have extensive research experience and publications in the area of robotics in general and in mobile robotics specifically, and their experience is reflected in editing the contents of the book. Contents:Plenary PresentationsAutonomous RobotsBiologically-Inspired Systems and SolutionsCo-Operative Robot System, Manipulation and GrippingFlexible Mechanisms and Manoeuvring SystemsInnovative Design of CLAWARLocomotionModelling and Simulation of CLAWARParallel Kinematic Machines: Applications and Future ChallengesPerception, Sensing and ActuationPersonal Assistance RobotsPlanetary Exploration, Navigation, Positioning and LocalizationPlanning, Control, Intelligence and Learning for CLAWARRehabilitation and Function RestorationService Robots Readership: Systems and control engineers, electrical engineers, mechanical engineers in academic, research and industrial settings; engineers and practitioners in the public services sectors in the health care, manufacturing, supply and delivery services. Keywords:Biologically Inspired Robotics;Biomedical Robotic Assistance;Climbing and Walking Robots;Humanoid Robotics;Hybrid Locomotion;Legged Locomotion;Mobile Robots;Robotic Benchmarking and Standardization;Security and Surveillance;Service Robotics;Wheeled Locomotion

Works Management

Author : William Duane Ennis
Publisher :
ISBN 13 :
Total Pages : 216 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis Works Management by : William Duane Ennis

Download or read book Works Management written by William Duane Ennis and published by . This book was released on 1911 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Driving Retail Transformation

Author : Oliver Banks
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788605306
Total Pages : 282 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Driving Retail Transformation by : Oliver Banks

Download or read book Driving Retail Transformation written by Oliver Banks and published by Practical Inspiration Publishing. This book was released on 2024-03-04 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Essential reading for any retail leader’ – Paula Bobbett, Chief Digital Officer, Boots UK The pace of change in retail is accelerating. Will you be a passenger, or the driver? Retail leaders face disruption on every side: rapidly changing consumer habits, a fiercely competitive and dynamic environment, market volatility and more. But transforming in response, while necessary, is easier said than done. Driving Retail Transformation gives you the strategies and techniques you need to lead your organization through the journey of transformation in an age of uncertainty. Discover the ‘how’ of transformation through a flexible framework that can be applied to any type of retail change, and at all stages of the journey. Overcome the common challenges and avoid the critical mistakes that derail so many transformation initiatives. Featuring road-tested practical tools and techniques, Driving Retail Transformation allows retail leaders to accelerate progress, deliver successful business transformation and build a better future for customers, colleagues and the business. ‘Like condensing a whole degree in strategic change management into one book’- Joe Murray, Former CEO, Internet Fusion Group, Worldstores Oliver Banks is an expert consultant working with senior leaders to transform retail businesses and operations. One of the most influential voices in retail, Oliver is a LinkedIn Top Voice, host of the Retail Transformation Show podcast and keynote speaker, and advises on navigating transformation and the ever-evolving world of retail.

A Brief Introduction To Habits

Author : Tyson Phanann
Publisher : Tyson Phanann
ISBN 13 :
Total Pages : 93 pages
Book Rating : 4./5 ( download)

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Book Synopsis A Brief Introduction To Habits by : Tyson Phanann

Download or read book A Brief Introduction To Habits written by Tyson Phanann and published by Tyson Phanann. This book was released on 2023-07-14 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "A Brief Introduction To Habits: How To Create Good Habits and Break Bad Habits", you are invited to embark on a transformational journey, one that delves deep into the world of habits and their fascinating influence on our lives. Our daily routines are woven by habits, acting as invisible puppeteers that control nearly half of our actions. Imagine then, the power that lies in mastering these habits, in bending them to work for us rather than against us. That's exactly what this book aims to achieve. Uncover the science of habits with insights from psychology, behavioral science, and neuroscience. Understand how habits are formed, maintained, and most importantly, altered. Explore the critical role of willpower and stress in habit formation. Learn about Cognitive Behavioral Therapy (CBT) and how it can help in breaking bad habits. Discover how to be more mindful of your habits, opening a window to self-awareness and self-improvement. Breaking a bad habit is rarely about eliminating it entirely, but rather, it's about replacing it with a healthier, more beneficial habit. I introduce the concept of 'bridge habits' as a unique strategy to facilitate this change. By using the intermediary habit as a steppingstone, you can ease the transition from old, harmful habits to new, healthier ones. Practical examples and actionable tips make this concept easy to understand and even easier to implement. We examine how understanding the root cause of a habit can become the key to breaking it. Get equipped to handle situations that trigger bad habits, and learn how to deal with the potential setbacks that may come with breaking them. This book isn't just about theory; it's about empowering you with practical tools to reshape your life. Every page is designed to be a steppingstone on your journey towards creating better habits, making better decisions, and living a better life. Whether you're struggling with a persistent bad habit, aiming to cultivate a new good habit, or simply curious about the power of habits, this book is your concise, introductory guide. Change is possible, and you have the power to make it happen. Let "A Brief Introduction To Habits: How To Create Good Habits and Break Bad Habits" be your first step towards that change. So, dive in. Understand. Learn. Grow. And remember, every day is a new opportunity for transformation. Here's to embracing the challenge of change, and to becoming the best version of ourselves.

Investigation of the Department of Justice

Author : United States. Congress. House. Committee on the Judiciary. Special Subcommittee to Investigate the Department of Justice
Publisher :
ISBN 13 :
Total Pages : 1248 pages
Book Rating : 4.0/5 (18 download)

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Book Synopsis Investigation of the Department of Justice by : United States. Congress. House. Committee on the Judiciary. Special Subcommittee to Investigate the Department of Justice

Download or read book Investigation of the Department of Justice written by United States. Congress. House. Committee on the Judiciary. Special Subcommittee to Investigate the Department of Justice and published by . This book was released on 1953 with total page 1248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

May 14, 15, 18, 19, 21, 22, 25, 29, 30, June 1, 4, 5, 8, 9, 11, 12, 15, 16, 17, 19, 22, 25, 26, 29, and 30, 1953

Author : United States. Congress. House. Committee on the Judiciary
Publisher :
ISBN 13 :
Total Pages : 1244 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis May 14, 15, 18, 19, 21, 22, 25, 29, 30, June 1, 4, 5, 8, 9, 11, 12, 15, 16, 17, 19, 22, 25, 26, 29, and 30, 1953 by : United States. Congress. House. Committee on the Judiciary

Download or read book May 14, 15, 18, 19, 21, 22, 25, 29, 30, June 1, 4, 5, 8, 9, 11, 12, 15, 16, 17, 19, 22, 25, 26, 29, and 30, 1953 written by United States. Congress. House. Committee on the Judiciary and published by . This book was released on 1953 with total page 1244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Committee Serial No. 2. Investigates. a. Alleged agreement between Criminal Division of Justice Dept and NYC Police Dept to discourage FBI investigation of civil rights violations by police officers. b. State Dept alleged violation of non-interference provision of United Nations Charter. c. Justice Dept dismissal of bond dealer mail fraud indictments. Includes submitted material relating to case of U.S. v Crummer (p. 860-1224); pt. 2: Continuation of investigation of Justice Dept handling of certain white collar crime proceedings.

Hearings

Author : United States. Congress. House. Committee on the Judiciary
Publisher :
ISBN 13 :
Total Pages : 1250 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Hearings by : United States. Congress. House. Committee on the Judiciary

Download or read book Hearings written by United States. Congress. House. Committee on the Judiciary and published by . This book was released on 1953 with total page 1250 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Fast Future Blur

Author : The Fast Future Executive
Publisher : John Wiley & Sons
ISBN 13 : 1394220405
Total Pages : 327 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis The Fast Future Blur by : The Fast Future Executive

Download or read book The Fast Future Blur written by The Fast Future Executive and published by John Wiley & Sons. This book was released on 2024-05-28 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future blurs strategy, business models, technology, work, and leadership — are you ready? Fast Future Blur provides invaluable insights and strategic frameworks to navigate the complexity of our current period of rapid and radical transformation (‘Fast Future’ phase). Focused on the interconnected nature of the evolution underway, the book serves as an eye-opener for business leaders, providing guidance in understanding this dynamic and complex landscape. Fast Future Blur delves into 12 key areas of change, including platform businesses, regenerative innovation, artificial intelligence, the future of healthcare, the future of work, the future of mobility, blockchain, metaverse, virtual & augmented reality, leadership, agility, fintech, and the impact from 6 inter-connections. With compelling, powerful, and timely insights from the Fast Future Executive faculty — a global consortium of experts and industry leaders, many of whom are associated with the World Economic Forum, top business and technology schools and leading global companies — Fast Future Blur is an essential resource to prepare for the complexities of the future.

The Dictionary of Civil Aviation

Author : Umut Ataman
Publisher : Entropol
ISBN 13 :
Total Pages : 704 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Dictionary of Civil Aviation by : Umut Ataman

Download or read book The Dictionary of Civil Aviation written by Umut Ataman and published by Entropol. This book was released on 2023-11-02 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the realm of civil aviation, the sky is hardly the limit. It’s the starting line. Each day, countless professionals and enthusiasts alike engage with this dynamic sector, propelling humanity literally into new horizons. However, as we soar into these vast expanses, the necessity for a robust understanding and a shared language becomes not just beneficial, but vital. It's here that The Dictionary of Civil Aviation finds its wings, offering a solid ground of knowledge amidst the boundless skies of aviation exploration. With a reservoir of 4,681 meticulously curated entries, this dictionary stands as a testament to the colossal body of knowledge that civil aviation encompasses. It's an endeavor to foster a shared understanding, to bridge the knowledge gaps that might exist between a seasoned aviator and an aviation student, between air traffic controllers and airport managers, or between aviation policymakers and enthusiasts. The Dictionary of Civil Aviation is more than just a glossary; it’s a journey. A journey through the technicalities that ensure safety in the skies, the regulations that govern our airways, the acronyms that punctuate aviation communication, and the innovations that continue to drive this sector forward. Each term encapsulated in this dictionary is a node in the vast network that is civil aviation, offering readers a structured pathway through the complex, yet exhilarating world of flight. The objective is clear: to foster a culture of continuous learning and shared understanding within the civil aviation community. By doing so, we not only enhance the safety and efficiency of civil aviation but also honor the spirit of exploration and innovation that has always been its hallmark. As you flip through the pages of The Dictionary of Civil Aviation, you are not just encountering definitions; you are engaging with the living, evolving entity that is civil aviation. Each term is a window into a broader narrative, a narrative that you, as a reader and as a member of the civil aviation community, contribute to. We invite you to embark on this educational expedition, to delve into the nuances of civil aviation, and to emerge with a richer understanding and appreciation of the sector that makes global connectivity possible. Through this dictionary, may your curiosity take flight, and may your understanding of civil aviation soar to new heights.

The Business Philosopher

Author :
Publisher :
ISBN 13 :
Total Pages : 850 pages
Book Rating : 4.1/5 (52 download)

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Book Synopsis The Business Philosopher by :

Download or read book The Business Philosopher written by and published by . This book was released on 1922 with total page 850 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Financial Cryptography and Data Security

Author : Roger Dingledine
Publisher : Springer Science & Business Media
ISBN 13 : 3642035493
Total Pages : 390 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Financial Cryptography and Data Security by : Roger Dingledine

Download or read book Financial Cryptography and Data Security written by Roger Dingledine and published by Springer Science & Business Media. This book was released on 2009-07-21 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains the proceedings of the 13th International Conference on Financial Cryptography and Data Security, held at the Accra Beach Hotel and Resort, Barbados, February 23–26, 2009. Financial Cryptography and Data Security (FC) is a well-established int- national forum for research, advanced development, education, exploration and debate regarding information assurance in the context of ?nance and commerce. The conference covers all aspects of securing transactions and systems. The goal of FC is to bring security and cryptography researchers and pr- titioners together with economists, bankers, and policy makers. This year, we assembled a vibrant program featuring 21 peer-reviewed research paper pres- tations, two panels (on the economics of information security and on authen- cation), and a keynote address by David Dagon. Despite a proliferation of security and cryptography venues, FC continues to receive a large number of high-quality submissions. This year, we received 91 submissions(75full-lengthpapers,15shortpapersand1panel).Eachsubmission was reviewed by at least three reviewers. Following a rigorous selection, ranking and discussion process, the Program Committee accepted 20 full-length papers, 1 short paper and 1 panel. The overall acceptance rate was 24%.