Managing Conflict

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Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Conflict Resolution - Volume I

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Publisher : EOLSS Publications
ISBN 13 : 1848261209
Total Pages : 370 pages
Book Rating : 4.8/5 (482 download)

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Book Synopsis Conflict Resolution - Volume I by : Keith William Hipel

Download or read book Conflict Resolution - Volume I written by Keith William Hipel and published by EOLSS Publications. This book was released on 2009-11-10 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Resolution is a component of Encyclopedia of Institutional and Infrastructural Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. The Theme on Conflict Resolution deals with conflict which is an integral component in the utilization and management of all life support systems. These volumes give a comprehensive review on Conflict Domains: Warfare, Internal Conflicts, and the Search for Negotiated or Mediated Resolutions; Analysis methods of conflict and its resolution; Approaches to Conflict ;Resolution; Formal Models for Conflict Resolution and Case Studies. These two volumes are aimed at the following five major target audiences: University and College students Educators, Professional practitioners, Research personnel and Policy analysts, managers, and decision makers and NGOs.

The Dynamics of Conflict

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Publisher : John Wiley & Sons
ISBN 13 : 047061353X
Total Pages : 388 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis The Dynamics of Conflict by : Bernard S. Mayer

Download or read book The Dynamics of Conflict written by Bernard S. Mayer and published by John Wiley & Sons. This book was released on 2012-03-27 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Dynamics of Conflict When it was published in 2000, Bernie Mayer’s The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it. The Dynamics of Conflict is the second edition of Mayer’s classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own. Filled with illustrative examples, the book draws from the author’s thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web. In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.

Conflict: 2nd Edition

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Author :
Publisher : A&C Black
ISBN 13 : 0826495710
Total Pages : 497 pages
Book Rating : 4.8/5 (264 download)

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Book Synopsis Conflict: 2nd Edition by : Sandra I. Cheldelin

Download or read book Conflict: 2nd Edition written by Sandra I. Cheldelin and published by A&C Black. This book was released on 2008-01-04 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contributors to this fully revised volume, a team of international experts with both academic and professional experience in the field, provide a broad range of geographical and disciplinary perspectives. Covering theory, research and practice, they analyze the different types of conflict and offer a thorough examination of the influences on conflict - structural, situational, strategic and cultural. Exploring conflict management and resolution, they also discuss negotiation, mediation, peace-keeping and peace-building.

Conflict Resolution

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Publisher : Lexington Books
ISBN 13 : 1498553397
Total Pages : 247 pages
Book Rating : 4.4/5 (985 download)

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Book Synopsis Conflict Resolution by : S. I. Keethaponcalan

Download or read book Conflict Resolution written by S. I. Keethaponcalan and published by Lexington Books. This book was released on 2017-07-21 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the subject of third party intervention, one of the core subject matters of the fields of conflict resolution and peace studies. It provides a comprehensive introduction to the dimensions, issues, and methods of third party intervention, and approaches the subject from an interdisciplinary perspective. It delves into third party definitions, typologies, actors, rationale, motives, decision dimensions, and roles. This book provides in-depth analysis of such third party methods as mediation, arbitration, hybrid procedures, problem solving workshops, and peacekeeping, uniquely bringing all major topics of third party intervention into one text. The last two chapters deal with timing of intervention and ripe moments, and ethics. Students of conflict resolution and peace studies will benefit from this book.

Identifying Sources of Organizational Conflict

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Publisher :
ISBN 13 :
Total Pages : 28 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Identifying Sources of Organizational Conflict by : John R. Turney

Download or read book Identifying Sources of Organizational Conflict written by John R. Turney and published by . This book was released on 1982 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Essential Guide to Workplace Mediation and Conflict Resolution

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Publisher : Kogan Page Publishers
ISBN 13 : 074945430X
Total Pages : 209 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Essential Guide to Workplace Mediation and Conflict Resolution by : Nora Doherty

Download or read book The Essential Guide to Workplace Mediation and Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008-04-03 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

Re-Centering Culture and Knowledge in Conflict Resolution Practice

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Publisher : Syracuse University Press
ISBN 13 : 9780815631620
Total Pages : 410 pages
Book Rating : 4.6/5 (316 download)

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Book Synopsis Re-Centering Culture and Knowledge in Conflict Resolution Practice by : Mary Adams Trujillo

Download or read book Re-Centering Culture and Knowledge in Conflict Resolution Practice written by Mary Adams Trujillo and published by Syracuse University Press. This book was released on 2008-06-27 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of conflict resolution centers on relationships and ways of approaching methods for problem solving. These relationships and approaches vary deeply depending on the individual, society, and background, proving that cultural perspective is fundamental to any dispute intervention. Re-Centering Culture and Knowledge in Conflict Resolution Practice is a collection of original essays by scholars and practitioners of conflict resolution and others working in marginalized communities. The volume offers a sampling of the cultural voices essential to effective practice yet not commonly heard in the discourse of conflict resolution. The authors explore the role of culture, race, and oppression in resolving disputes. Drawing on firsthand experience and sound research, the authors address such issues as culturally sensitive mediation practices, the diversity of perspectives in conflict resolution literature, and power dynamics. The first anthology of its kind, this book combines personal narratives with formal scholarship. By melding these varied approaches, the authors seek to inspire activism for social justice in today’s multicultural society.

Conflict Resolution at Work For Dummies

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Publisher : John Wiley & Sons
ISBN 13 : 0470536438
Total Pages : 371 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Conflict Resolution at Work For Dummies by : Vivian Scott

Download or read book Conflict Resolution at Work For Dummies written by Vivian Scott and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!

Understanding International Conflict Management

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Author :
Publisher : Routledge
ISBN 13 : 0429826877
Total Pages : 329 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Understanding International Conflict Management by : Charity Butcher

Download or read book Understanding International Conflict Management written by Charity Butcher and published by Routledge. This book was released on 2019-11-28 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook introduces key mechanisms and issues in international conflict management and engages students with a comprehensive interdisciplinary approach to mitigating, managing, and transforming international conflicts. The volume identifies key historical events and international agreements that have shaped and defined the field of international conflict management, as well as key dilemmas facing the field at this juncture. The first section provides an overview of key mechanisms for international conflict management, such as negotiation, mediation, nonviolent resistance, peacekeeping, peacebuilding, transitional justice, and reconciliation. The second section tackles important cross-cutting themes, such as technology, religion, the economy, refugees and migration, and the role of civil society, examining how these issues contribute to international conflicts and how they can be leveraged to help address such conflicts. Each chapter includes a brief historical overview of the evolution of the issue or mechanism, identifies key theoretical and practical debates, and includes case studies, discussion questions, website links, and suggested further reading for further study and engagement. By providing a mixture of theory and practical examples, this textbook provides students with the necessary background to navigate this interdisciplinary field. This volume will be of great interest to students of international conflict management, conflict resolution, peace studies, and international relations in general.

The Oxford Handbook of Intergroup Conflict

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Publisher : Oxford University Press
ISBN 13 : 0199747679
Total Pages : 402 pages
Book Rating : 4.1/5 (997 download)

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Book Synopsis The Oxford Handbook of Intergroup Conflict by : Linda Tropp

Download or read book The Oxford Handbook of Intergroup Conflict written by Linda Tropp and published by Oxford University Press. This book was released on 2012-07-26 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: With insightful chapters from key social psychologists and peace scholars, this handbook offers an integrative and extensive overview of critical questions, issues, processes, and strategies relevant to understanding and addressing intergroup conflict.

Construction Conflict Management and Resolution

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Publisher : Routledge
ISBN 13 : 1135827079
Total Pages : 456 pages
Book Rating : 4.1/5 (358 download)

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Book Synopsis Construction Conflict Management and Resolution by : P. Fenn

Download or read book Construction Conflict Management and Resolution written by P. Fenn and published by Routledge. This book was released on 2003-09-02 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together over 40 papers presented at the 1992 International Construction Conflict Management & Resolution Conference held in Manchester, UK. Six themes are covered, including alternative dispute resolution, conflict management, claims procedures, litigation and arbitration, international construction, and education and the future. With papers from arbitrators, architects, barristers, civil engineers, chartered surveyors and solicitors, this book represents the first multi-disciplinary body of knowledge on Construction Conflict and will act as a unique source of reference for both legal and construction professionals.

De Gruyter Handbook of Organizational Conflict Management

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Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110746506
Total Pages : 372 pages
Book Rating : 4.1/5 (17 download)

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Book Synopsis De Gruyter Handbook of Organizational Conflict Management by : LaVena Wilkin

Download or read book De Gruyter Handbook of Organizational Conflict Management written by LaVena Wilkin and published by Walter de Gruyter GmbH & Co KG. This book was released on 2022-09-06 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.

After Ethnic Conflict

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Publisher : Routledge
ISBN 13 : 1317183967
Total Pages : 201 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis After Ethnic Conflict by : Cvete Koneska

Download or read book After Ethnic Conflict written by Cvete Koneska and published by Routledge. This book was released on 2016-04-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: After Ethnic Conflict: Policy-making in Post-conflict Bosnia and Herzegovina and Macedonia investigates how sensitive policy issues can be resolved in the aftermath of war by investigating how political elites interact and make decisions in ethnically divided societies. Focussing on the interactions between political elites and attempts to reach agreement across ethnic lines in Bosnia and Macedonia the book examines the impact that institutional factors can have on political actors and the decisions they make. Examining domestic factors and external influence in politics, Cvete Koneska identifies four key drivers of post-conflict cooperation: cross-cutting identities, minority veto powers, territorial autonomy, and informal practices to explain inter-ethnic political accommodation. By looking beyond the immediate post-conflict landscape, created by foreign peace negotiators and aid missions, to the internal political process she shows the real reasons political actors cooperate and how competing ethnic tensions are reconciled following ethnic conflict. Delving deeper into specific policy areas to compare successful and unsuccessful attempts at ethnic accommodation this book explores the factors behind the different policy outcomes that sustain or undermine peace and ethnic cooperation in ethnically divided societies.

From Conflict Resolution to Reconciliation

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Publisher : Oxford University Press, USA
ISBN 13 : 0195166434
Total Pages : 302 pages
Book Rating : 4.1/5 (951 download)

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Book Synopsis From Conflict Resolution to Reconciliation by : Yaacov Bar-Siman-Tov

Download or read book From Conflict Resolution to Reconciliation written by Yaacov Bar-Siman-Tov and published by Oxford University Press, USA. This book was released on 2004 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: These essays argue that, while conflict resolution is well equipped to bring about temporary settlements and brief periods of peace in volatile situations, conventional conflict resolution techniques are not capable of building long-term stability.

Managing Conflict at Work

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749459530
Total Pages : 268 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict at Work by : Clive Johnson

Download or read book Managing Conflict at Work written by Clive Johnson and published by Kogan Page Publishers. This book was released on 2010-09-03 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Managing Conflict of Interest in the Public Service OECD Guidelines and Country Experiences

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264104933
Total Pages : 245 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Managing Conflict of Interest in the Public Service OECD Guidelines and Country Experiences by : OECD

Download or read book Managing Conflict of Interest in the Public Service OECD Guidelines and Country Experiences written by OECD and published by OECD Publishing. This book was released on 2004-01-12 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: The OECD Guidelines for Managing Conflict of Interest in the Public Service provide the first international benchmark in this field. This report highlights trends, approaches and models across OECD countries in a comparative overview that also presents examples of innovative and recent solutions.