De Gruyter Handbook of Organizational Conflict Management

Download De Gruyter Handbook of Organizational Conflict Management PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110746506
Total Pages : 372 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Organizational Conflict Management by : LaVena Wilkin

Download or read book De Gruyter Handbook of Organizational Conflict Management written by LaVena Wilkin and published by Walter de Gruyter GmbH & Co KG. This book was released on 2022-09-06 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.

De Gruyter Handbook of Organizational Conflict Management

Download De Gruyter Handbook of Organizational Conflict Management PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110746360
Total Pages : 388 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Organizational Conflict Management by : LaVena Wilkin

Download or read book De Gruyter Handbook of Organizational Conflict Management written by LaVena Wilkin and published by Walter de Gruyter GmbH & Co KG. This book was released on 2022-09-05 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable when leaders and employees with diverse backgrounds have different work styles, which are often acquired from previous experiences. In an organization, they are brought together for a shared business purpose, to accomplish the vision and mission of the firm. Turnover, wasted time, loss of reputation, decreased productivity, and lower profitability are just some of the costs associated with unmanaged or mismanaged conflicts. Although many people believe that conflict is either something to be avoided or something to fight to win, when managed appropriately, conflicts can be the lifeblood of an organization. Conflict can be the impetus that sparks creativity and innovation and leads to positive organizational policy and culture changes. Part of the problem is that most people have not been taught how to productively manage conflicts, and when they do what they have always done they are getting the same negative results. Conflict management is an ever-evolving area in organizational affairs. Organizations are microcosms of society, and as society evolves and changes, leaders will benefit from understanding typical root causes of conflicts (both interpersonal and organizational), appropriate methods for managing conflicts, and unique concepts that contribute to conflict situations. There has been a need for a handbook that offers a practical guide to conflict management and supports these concepts with scholarly research. Not only will this handbook offer a scholar/practitioner insights into the fundamentals of conflict management, such as communication, diversity, and conflict styles, it will also delve into topics that have been given less attention, such as ethnos religious, sexual preferences, generational differences, and workplace bullying. Additionally, this handbook will provide organizational leaders with various techniques for resolving conflicts appropriately and ways to design a system that reduces the costs of unmanaged and unproductive conflicts. The goal of this handbook is to offer organizational leaders and employees a deeper understanding of what causes conflicts and provide them with solutions for turning unproductive conflicts into positive opportunities for growth.

Managing Organizational Conflict

Download Managing Organizational Conflict PDF Online Free

Author :
Publisher : McFarland
ISBN 13 : 1476637903
Total Pages : 233 pages
Book Rating : 4.4/5 (766 download)

DOWNLOAD NOW!


Book Synopsis Managing Organizational Conflict by : Sam Blank

Download or read book Managing Organizational Conflict written by Sam Blank and published by McFarland. This book was released on 2020-01-17 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.

Using Conflict in Organizations

Download Using Conflict in Organizations PDF Online Free

Author :
Publisher : SAGE
ISBN 13 : 9780761950912
Total Pages : 242 pages
Book Rating : 4.9/5 (59 download)

DOWNLOAD NOW!


Book Synopsis Using Conflict in Organizations by : Carsten K W De Dreu

Download or read book Using Conflict in Organizations written by Carsten K W De Dreu and published by SAGE. This book was released on 1997-11-24 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is unique in looking at the positive effects of conflict in groups and organizations. The book is able to provide a general theoretical framework and a sharp focus on thematic issues.

De Gruyter Handbook of Disability and Management

Download De Gruyter Handbook of Disability and Management PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110743736
Total Pages : 400 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Disability and Management by : Joy Beatty

Download or read book De Gruyter Handbook of Disability and Management written by Joy Beatty and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-03-20 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally, the prevalence of disability is growing, as is disability awareness. The disability rights movement argues that the right to employment is essential for full participation and human dignity. While there have been improvements related to broad diversity programs and policies, those for persons with disabilities, especially less visible or invisible disabilities, have received less attention. Contextual factors such as the legal environment and protections, cultural and social values, religious norms, and broader economic conditions shape the employment prospects for persons with disabilities. The De Gruyter Handbook of Disability and Management uses an interdisciplinary lens to study disability and management, integrating perspectives from disability studies, psychology, education, and legal domains. It aims to incorporate a contextually sensitive and global perspective to emphasize actionable areas of inclusion and provides a more international focus by including contributions from across the world including contries and regions that have till date received less attention in the area of disability studies. Managers, human resource professionals, and policy makers can be more proactive to support persons with disabilities, and more insights, best practices, and tools are needed to facilitate this support. This handbook will guide and support efforts of organizational stakeholders and policy makers as they strive to be more inclusive.

Handbook of Conflict Management Research

Download Handbook of Conflict Management Research PDF Online Free

Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1781006946
Total Pages : 576 pages
Book Rating : 4.7/5 (81 download)

DOWNLOAD NOW!


Book Synopsis Handbook of Conflict Management Research by : Oluremi B. Ayoko

Download or read book Handbook of Conflict Management Research written by Oluremi B. Ayoko and published by Edward Elgar Publishing. This book was released on 2014-07-31 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading

De Gruyter Handbook of Responsible Project Management

Download De Gruyter Handbook of Responsible Project Management PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110724820
Total Pages : 498 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Responsible Project Management by : Beverly L. Pasian

Download or read book De Gruyter Handbook of Responsible Project Management written by Beverly L. Pasian and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-01-30 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: The narrative about the project management profession is dominated by discussions of “success” and “failure” along with the need to improve the competence of project managers. As a result, the community is engaged in a fruitless search for a combination of tools, techniques and practices that will result in desired outcomes for funders. While the profession has made recent attempts to incorporate environmental and social responsibility, these areas are still framed within the existing discourses of project delivery. The De Gruyter Handbook of Responsible Project Management seeks to rethink project management by integrating contributions from the emerging responsible Management domain. This handbook will explore the nature and extent of project professionals’ responsibility at different levels – individual, team, organizational and societal – along with the implications for education, research and practice. The De Gruyter Handbook of Responsible Project Management offers cutting-edge insights into the fi eld of project management. It is an essential reference for scholars and practitioners.

De Gruyter Handbook of Degrowth

Download De Gruyter Handbook of Degrowth PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110778475
Total Pages : 446 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Degrowth by : Lauren Eastwood

Download or read book De Gruyter Handbook of Degrowth written by Lauren Eastwood and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-03-04 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: Degrowth has emerged as one of the most exciting, and contested, fields of research into the drivers of global heating, ecological collapse, and economic injustice. The perspective is both a critique of existing growth-based models of development, which it argues have put humanity on a collision course with non-negotiable ecological limits, and a vision for a brighter future in which humans and non-humans alike can flourish. By putting an end to growth-seeking economic development and boundless energetic and material throughputs, degrowth’s proponents suggest we can build an economy that meets the material needs of people and planet for generations to come. This handbook’s contributions signal the importance of degrowth across multiple disciplines and practices. Along the way, they grapple with some of the most critical questions, ideological assumptions, policies, and social struggles of our time. The handbook approaches degrowth as a loosely knit and developing set of interdisciplinary propositions about what it might take to achieve a world of human and non-human flourishing. Contributors explore, challenge, and critique degrowth’s propositions and its prospects of shaping scholarly agendas, policy frameworks, and social movements. Essays consider degrowth from a variety of empirical and theoretical vantages, including urban design, architecture, political economy, political ecology, critical geography, and political theory. This integrative approach, at once critical and constructive, aims to preserve for readers the sense of possibility that has drawn people to degrowth scholarship thus far.

De Gruyter Handbook of Migrant Entrepreneurship

Download De Gruyter Handbook of Migrant Entrepreneurship PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3111025527
Total Pages : 432 pages
Book Rating : 4.1/5 (11 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Migrant Entrepreneurship by : Beata Glinka

Download or read book De Gruyter Handbook of Migrant Entrepreneurship written by Beata Glinka and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-05-06 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the strong migration trends in our society all over the years, this handbook addresses the upcoming topic of migrant entrepreneurship in all its colourful facets. Migration, ethnic minorities, and related phenomena are currently the subject of intensive scholarly discussion and a heated public debate. Migrant entrepreneurship is a powerful issue within this debate as it creates numerous chances for both migrants and societies - despite significant challenges. In 19 chapters scholars from different disciplines and countries shed light on the phenomenon of migrant entrepreneurship. Long traditions of studies have resulted in the diversity of topics and approaches applied by scholars, and the handbook offers a systematization of research efforts. It also aims to explore future research avenues by providing inspirations. Three types of readers can benefit from this handbook: researchers, professionals (including policymakers), and students from around the world.

De Gruyter Handbook of Digital Entrepreneurship

Download De Gruyter Handbook of Digital Entrepreneurship PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110764261
Total Pages : 402 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Digital Entrepreneurship by : Wadid Lamine

Download or read book De Gruyter Handbook of Digital Entrepreneurship written by Wadid Lamine and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-06-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Far-reaching technological developments are making a deep impact on societies and economic environments worldwide. With the emergence of new digital infrastructures such as artificial intelligence, fintech, data analytics, robotics and nanotech, new creative industries, still in a state of flux, have arisen, while others have disappeared, at least in their traditional form. The intermixing of traditional and new technologies has led to a redrawing of boundaries and an extension of the limits of entrepreneurship out towards industries with hitherto high barriers to entry due to regulatory, technological or structural factors. These "external enablers" have led to a democratization of entrepreneurship and a lessening of the obstacles to starting up a company by reducing (or eliminating) the difficulties inherent in the entrepreneurial phenomenon in its "classical" configuration, such as high resource intensity, uncertainty, limited time or information asymmetry. The De Gruyter Handbook of Digital Entrepreneurship examines the impact of these technological disruptions not only using the existing paradigms, but also by re-examining our very conception of the entrepreneurial phenomenon in terms of its evolving nature and shifting contours. The contributions to this handbook promote the emergence of new theories and conceptions of the entrepreneurial opportunity and process that more fully reflect the realities of the new environment we are living in. They will benefit both academics aiming to familiarize themselves with the state of research and theory within topics and subtopics in digital entrepreneurship, as well as practicing entrepreneurs and managers aiming to acquaint themselves with leading edge practices and insights in digital entrepreneurship.

De Gruyter Handbook of Sustainable Entrepreneurship Research

Download De Gruyter Handbook of Sustainable Entrepreneurship Research PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110756153
Total Pages : 464 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Sustainable Entrepreneurship Research by : Gjalt de Jong

Download or read book De Gruyter Handbook of Sustainable Entrepreneurship Research written by Gjalt de Jong and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-10-04 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many countries and regions face unprecedented social and environmental crises and disruptive events whose impact can no longer be ignored. Sustainable entrepreneurs offer new solutions to these problems that involve replacing the current linear economies by circular systems. Sustainable entrepreneurs generate new sustainable products, services, and production processes, with new sustainable business models that simultaneously balance ecological, social and economic goals, which result in sustainable welfare for current and for future generations. The DeGruyter Handbook of Sustainable Entrepreneurship Research studies the causes and consequences of sustainable entrepreneurship, the new standard of doing business and designing public policy, as reflected in the growth of sustainable entrepreneurship start-up ventures and the increasing integration of sustainability in small- and medium-sized enterprises as well as in incumbent corporations. It explores five main themes, each presenting state-of-the-art thinking: foundations, leadership, innovation, business models, performance and impact. Each section consists of four chapters that, taken together, offer in-depth perspectives, take stock of current situations and propose new avenues for future research. The handbook offers a coherent and systemic perspective for sustainable start-ups and for incumbent firms and governments aiming for transitions. It will also be of interest to scholars and postgraduate students interested in sustainable entrepreneurship.

De Gruyter Handbook of SME Entrepreneurship

Download De Gruyter Handbook of SME Entrepreneurship PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110747650
Total Pages : 714 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of SME Entrepreneurship by : Marina Dabić

Download or read book De Gruyter Handbook of SME Entrepreneurship written by Marina Dabić and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-11-06 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A small business is not a little big business." Small- and medium-sized enterprises (SMEs) are considered the engines of worldwide economies and the main sources of job creation. Management in these companies is different from management in larger/older enterprises with their already established concepts and instruments. In view of the high importance of SMEs in emerging, developing and developed economies worldwide, the De Gruyter Handbook of SME Entrepreneurship investigates the underlying mechanisms and practices of management within these companies with a focus on entrepreneurship, growth and innovation. It argues that it is time for a dedicated theory of "SME Entrepreneurship" to emerge. Entrepreneurial thinking and behavior in SMEs must be differentiated from that of start-ups and large companies. On the other hand, it also explores the different entrepreneurship manifestations that exist within a widely heterogeneous group of SMEs. The handbook provides a theoretical framework in which to understand, compare and contrast the complexity of SMEs in both domestic and international processes and addresses the strengths, achievements, and challenges of entrepreneurship in SMEs.

De Gruyter Handbook of Media Economics

Download De Gruyter Handbook of Media Economics PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110793490
Total Pages : 477 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Media Economics by : Ulrike Rohn

Download or read book De Gruyter Handbook of Media Economics written by Ulrike Rohn and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-05-20 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: The handbook presents key contributions from scholars worldwide, providing a comprehensive exploration of current trends in media industries from diverse perspectives. Within the framework of understanding contemporary and future trajectories in media markets and industries, the volume delves into their influence on media organization and delivery, along with broader societal and market implications. Encompassing research at the crossroads of economics, management, political economy, and production studies, the handbook emphasizes the necessity for a robust interdisciplinary dialogue. Beyond scrutinizing present and forthcoming industry developments, the handbook addresses pivotal issues pertaining to media economics research methods and pedagogy. It serves as a valuable resource for scholars, students, and media professionals, providing insights into media economics as an academic field and delving into the multifaceted dynamics that shape the media landscape. Doing this, it contributes to the ongoing discourse on the evolving nature of media markets and their profound impact on society.

De Gruyter Handbook of Business Families

Download De Gruyter Handbook of Business Families PDF Online Free

Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 311072796X
Total Pages : 600 pages
Book Rating : 4.1/5 (17 download)

DOWNLOAD NOW!


Book Synopsis De Gruyter Handbook of Business Families by : Michael Carney

Download or read book De Gruyter Handbook of Business Families written by Michael Carney and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-01-30 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: The management field increasingly recognizes that most firms in the world are family firms and that these entities operate differently from the non-family firms on which most of our current management theories are based. The De Gruyter Handbook of Business Families brings together work from leading academics who explore emerging research themes relevant to business families, particularly drawing in new insights from adjacent disciplines that can advance the family business field. The handbook challenges the traditional notion of the "single firm–single family" that has characterized most early research on family business. Recognizing that families may simultaneously own or control multiple businesses as well as substantial wealth beyond these firms in the form of financial and non-financial assets, this handbook focuses on business families rather than the narrower construct of family business. The contributions in this handbook explore the relatively neglected dynamics between individuals with family ties that shape the interaction between family and business; business families with multiple businesses; how business families adopt formal rules and processes around their joint activities; and the institutionalization of wealth and business families in society. The De Gruyter Handbook of Business Families fills a gap in the family business research literature and is an essential reference work for researchers and graduate-level students in the area of business families.

Managing Conflict in Organizations

Download Managing Conflict in Organizations PDF Online Free

Author :
Publisher : Taylor & Francis
ISBN 13 : 1000886220
Total Pages : 297 pages
Book Rating : 4.0/5 (8 download)

DOWNLOAD NOW!


Book Synopsis Managing Conflict in Organizations by : M. Afzalur Rahim

Download or read book Managing Conflict in Organizations written by M. Afzalur Rahim and published by Taylor & Francis. This book was released on 2023-06-14 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teaches how best to manage conflict to achieve productive outcomes. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. This book is a vigorous analysis of the rational application of conflict theory in organizations for organizational behavior students, as well as practitioners looking to practice constructive conflict management in their work. This fifth edition has been thoroughly updated to reflect the latest research in the field and explains the effect that research has on practice, with an expanded range of practical examples and cases. It covers emergent topics such as: Differentials in conflict management styles across generations Technology and its effect on conflict style changes Cross-cultural studies and diversity This text is a valuable resource for students, instructors, and researchers in human resource management and organizational behavior, and a practical handbook for practitioners that manage (or manage upward) their colleagues.

Organizational Conflict

Download Organizational Conflict PDF Online Free

Author :
Publisher : BoD – Books on Demand
ISBN 13 : 1789235049
Total Pages : 198 pages
Book Rating : 4.7/5 (892 download)

DOWNLOAD NOW!


Book Synopsis Organizational Conflict by : Ana Alice Vilas Boas

Download or read book Organizational Conflict written by Ana Alice Vilas Boas and published by BoD – Books on Demand. This book was released on 2018-08-01 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, we learn about organizational conflict, highlighting different perspectives of conflict resolution and conflict management in different settings and areas, as well as different theoretical views on this subject. The authors from Norway, Estonia, Nigeria, Israel, USA, Slovakia, Turkey, Finland, Uruguay, and Italy bring ideas, studies, findings, and experiences to enhance our knowledge in the field of organizational conflict. The book is divided into two sections, and their respective chapters refer to two different perspectives of study. The first section covers Conceptual Frameworks on Organizational Conflict, considering management and conflict resolution, conflict in organizations as an indicator for organizational values, organizational trust as a conflict management tool, conflicts and social capital, and team conflict in complex adaptive systems. The second section deals with Empirical Studies on Organizational Conflict, emphasizing research on conflict resolution from the perspective of managers and project teams, resistance to change and conflict of interest, conflicts as a springboard for Metallica's success, drivers of innovation deployment affecting marketing relationships, and impacts of national culture on the use of bonuses for teamwork. Thus, we consider this book will be of interest to readers with a diverse group of interests in different specialties such as management, social psychology, education, law, and sociology.

The Oxford Handbook of Conflict Management in Organizations

Download The Oxford Handbook of Conflict Management in Organizations PDF Online Free

Author :
Publisher : Oxford University Press
ISBN 13 : 0199653674
Total Pages : 577 pages
Book Rating : 4.1/5 (996 download)

DOWNLOAD NOW!


Book Synopsis The Oxford Handbook of Conflict Management in Organizations by : William K. Roche

Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford University Press. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.