Experiences

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Designing Experiences

Author : J. Robert Rossman
Publisher : Columbia University Press
ISBN 13 : 0231549512
Total Pages : 257 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Designing Experiences by : J. Robert Rossman

Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Orchestrating Experiences

Author : Chris Risdon
Publisher : Rosenfeld Media
ISBN 13 : 1933820748
Total Pages : 337 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Orchestrating Experiences by : Chris Risdon

Download or read book Orchestrating Experiences written by Chris Risdon and published by Rosenfeld Media. This book was released on 2018-05-01 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

Experience

Author : Caroline A. Jones
Publisher : National Geographic Books
ISBN 13 : 0262035146
Total Pages : 0 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Experience by : Caroline A. Jones

Download or read book Experience written by Caroline A. Jones and published by National Geographic Books. This book was released on 2016-09-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A book that produces sensory experiences while bringing the concept of experience itself into relief as a subject of criticism and an object of contemplation. Experience offers a reading experience like no other. A heat-sensitive cover by Olafur Eliasson reveals words, colors, and a drawing when touched by human hands. Endpapers designed by Carsten Höller are printed in ink containing carefully calibrated quantities of the synthesized human pheromones estratetraenol and androstadienone, evoking the suggestibility of human desire. The margins and edges of the book are designed by Tauba Auerbach in complementary colors that create a dynamically shifting effect when the book is shifted or closed. When the book is opened, bookmarks cascade from the center, emerging from spider web prints by Tomás Saraceno. Experience produces experience while bringing the concept itself into relief as an object of contemplation. The sensory experience of the book as a physical object resonates with the intellectual experience of the book as a container of ideas. Experience convenes a conversation with artists, musicians, philosophers, anthropologists, historians, and neuroscientists, each of whom explores aspects of sensorial and cultural realms of experience. The texts include new essays written for this volume and classic texts by such figures as William James and Michel Foucault. The first publication from MIT's Center for Art, Science, & Technology, Experience approaches its subject through multiple modes. Publication design by Kimberly Varella with Becca Lofchie, Content Object Design Studio. Cover concept by Olafur Eliasson in collaboration with Kimberly Varella (Content Object). Contributors Tauba Auerbach, Bevil Conway, John Dewey, Olafur Eliasson, Michel Foucault, Adam Frank, Vittorio Gallese, Renée Green, Stefan Helmreich, Carsten Höller, Edmund Husserl, William James, Caroline A. Jones, Douglas Kahn, Brian Kane, Leah Kelly, Bruno Latour, Alvin Lucier, David Mather, Mara Mills, Alva Noë, Jacques Rancière, Michael Rossi, Tomás Saraceno, Natasha Schüll, Joan W.Scott, Tino Sehgal, Alma Steingart, Josh Tenenbaum, Rebecca Uchill

Segregation by Experience

Author : Jennifer Keys Adair
Publisher : University of Chicago Press
ISBN 13 : 022676561X
Total Pages : 223 pages
Book Rating : 4.2/5 (267 download)

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Book Synopsis Segregation by Experience by : Jennifer Keys Adair

Download or read book Segregation by Experience written by Jennifer Keys Adair and published by University of Chicago Press. This book was released on 2021-05-03 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Early childhood can be a time of immense discovery, and educators have an opportunity to harness their students' fascination toward learning. And some teachers do, engaging with their students' ideas in ways that make learning collaborative. In Segregation by Experience, the authors set out to study how Latinx children exercise agency in their classrooms-children who don't often have access to these kinds of learning environments. The authors filmed a classroom in which an elementary school teacher, Ms. Bailey, made her students active participants. But when the authors showed videos of these black and brown children wandering around the classroom, being consulted for their ideas, observing and participating by their own initiative, reading snuggled up, shouting out ideas and stories without raising their hands, and influencing what they learned about, the response was surprising. Teachers admired Ms. Bailey but didn't think her practices would work with their black and brown students. Parents of color-many of them immigrants-liked many of the practices, but worried that they would endanger or compromise their children. Young children thought they were terrible, telling the authors that learning was about being quiet, still, and compliant. The children in the film were behaving badly. Segregation by Experience asks us to consider which children's unique voices are encouraged-and which are being disciplined through educational experience"--

World's Best Travel Experiences

Author : National Geographic
Publisher : National Geographic Books
ISBN 13 : 1426209592
Total Pages : 324 pages
Book Rating : 4.4/5 (262 download)

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Book Synopsis World's Best Travel Experiences by : National Geographic

Download or read book World's Best Travel Experiences written by National Geographic and published by National Geographic Books. This book was released on 2012 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features some of the world's most transformative locales, from Norway's western fjords and Cambodia's Angkor Wat to Kyoto's Moss Garden and the urban surprises of Denver, Pittsburgh, and Vancouver.

The Science of Near-Death Experiences

Author : John C. Hagan
Publisher : University of Missouri Press
ISBN 13 : 0826273688
Total Pages : 184 pages
Book Rating : 4.8/5 (262 download)

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Book Synopsis The Science of Near-Death Experiences by : John C. Hagan

Download or read book The Science of Near-Death Experiences written by John C. Hagan and published by University of Missouri Press. This book was released on 2017-01-30 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: What happens to consciousness during the act of dying? The most compelling answers come from people who almost die and later recall events that occurred while lifesaving resuscitation, emergency care, or surgery was performed. These events are now called near-death experiences (NDEs). As medical and surgical skills improve, innovative procedures can bring back patients who have traveled farther on the path to death than at any other time in history. Physicians and healthcare professionals must learn how to appropriately treat patients who report an NDE. It is estimated that more than 10 million people in the United States have experienced an NDE. Hagan and the contributors to this volume engage in evidence-based research on near-death experiences and include physicians who themselves have undergone a near-death experience. This book establishes a new paradigm for NDEs.

Mapping Experiences

Author : Jim Kalbach
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491923482
Total Pages : 652 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Mapping Experiences by : Jim Kalbach

Download or read book Mapping Experiences written by Jim Kalbach and published by "O'Reilly Media, Inc.". This book was released on 2016-04-25 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models

Religions Values and Peak-Experiences

Author : Abraham H. Maslow
Publisher : Rare Treasure Editions
ISBN 13 : 177464391X
Total Pages : 223 pages
Book Rating : 4.7/5 (746 download)

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Book Synopsis Religions Values and Peak-Experiences by : Abraham H. Maslow

Download or read book Religions Values and Peak-Experiences written by Abraham H. Maslow and published by Rare Treasure Editions. This book was released on 2021-11-09T16:42:00Z with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the foremost spokesmen for the Third Force movement in psychology, Abraham H. Maslow here articulates one of his prominent theses: the "religious" experience is a rightful subject for scientific investigation and speculation and, conversely, the "scientific community" will see its work enhanced by acknowledging and studying the species-wide need for spiritual expression which, in so many forms, is at the heart of "peak-experiences" reached by healthy, fully functioning people.

Experience Design

Author : Marc Hassenzahl
Publisher : Morgan & Claypool Publishers
ISBN 13 : 1608450481
Total Pages : 95 pages
Book Rating : 4.6/5 (84 download)

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Book Synopsis Experience Design by : Marc Hassenzahl

Download or read book Experience Design written by Marc Hassenzahl and published by Morgan & Claypool Publishers. This book was released on 2010-07-07 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his book "In the blink of an eye" Walter Murch, the Oscar-awarded editor of The English Patient, Apocalypse Now, and many other outstanding movies, devises the Rule of Six -- six criteria for what makes a good cut. On top of his list is "to be true to the emotion of the moment," a quality more important than advancing the story or being rhythmically interesting. The cut has to deliver a meaningful, compelling, and emotion-rich "experience" to the audience. Because, "what they finally remember is not the editing, not the camerawork, not the performances, not even the story---it's how they felt." Technology for all the right reasons applies this insight to the design of interactive products and technologies -- the domain of Human-Computer Interaction, Usability Engineering, and Interaction Design. It takes an experiential approach, putting experience before functionality and leaving behind oversimplified calls for ease, efficiency, and automation or shallow beautification. Instead, it explores what really matters to humans and what it needs to make technology more meaningful. The book clarifies what experience is, and highlights five crucial aspects and their implications for the design of interactive products. It provides reasons why we should bother with an experiential approach, and presents a detailed working model of experience useful for practitioners and academics alike. It closes with the particular challenges of an experiential approach for design. The book presents its view as a comprehensive, yet entertaining blend of scientific findings, design examples, and personal anecdotes.

Product Experience

Author : Hendrik N. J. Schifferstein
Publisher : Elsevier
ISBN 13 : 0080556787
Total Pages : 687 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Product Experience by : Hendrik N. J. Schifferstein

Download or read book Product Experience written by Hendrik N. J. Schifferstein and published by Elsevier. This book was released on 2011-04-28 with total page 687 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product Experience brings together research that investigates how people experience products: durable, non-durable, or virtual. In contrast to other books, the present book takes a very broad, possibly all-inclusive perspective, on how people experience products. It thereby bridges gaps between several areas within psychology (e.g. perception, cognition, emotion) and links these areas to more applied areas of science, such as product design, human-computer interaction and marketing. The field of product experience research will include some of the research from four areas: Arts, Ergonomics, Technology, and Marketing. Traditionally, each of these four fields seems to have a natural emphasis on the human (ergonomics and marketing), the product (technology) or the experience (arts). However, to fully understand human product experience, we need to use different approaches and we need to build bridges between these various fields of expertise. - Most comprehensive collection of psychological research behind product design and usability - Consistenly addresses the 3 components of human-product experience: the human, the product, and the experience - International contributions from experts in the field

Adverse Childhood Experiences

Author : Gordon J. G. Asmundson
Publisher : Academic Press
ISBN 13 : 0128160667
Total Pages : 386 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Adverse Childhood Experiences by : Gordon J. G. Asmundson

Download or read book Adverse Childhood Experiences written by Gordon J. G. Asmundson and published by Academic Press. This book was released on 2019-10-03 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adverse Childhood Experiences: Using Evidence to Advance Research, Practice, Policy, and Prevention defines ACEs, provides a summary of the past 20 years of ACEs research, as well as provides guidance for the future directions for the field. It includes a review of the original ACEs Study, definitions of ACEs, and how ACEs are typically assessed. Other content includes a review of how ACEs are related to mental and physical health outcome, the neurodevelopmental mechanisms linking ACEs to psychopathology, sexual violence and sexual health outcomes, and violence across the lifespan. Important and contemporary issues in the field, like reconsidering how ACEs should be defined and assessed, the appropriateness of routine ACEs screening, thinking about ACEs from a public health and global perspective, strategies for preventing ACEs, understanding ACEs and trauma-informed care and resilience, and the importance of safe stable and nurturing environments for children are discussed. Adverse Childhood Experiences is a useful evidence-based resource for professionals working with children and families, including physicians, nurses, social workers, psychologists, lawyers, judges, as well as public health leaders, policy makers, and government delegates. - Reviews the past 20 years of ACEs research - Examines ACEs and mental and physical health - Discusses the neurodevelopment mechanisms of ACEs and psychopathology - Examines ACEs and violence across the lifespan - Reconsiders the definition and assessment of ACEs - Examines the issue of routine ACEs screening - Discusses ACEs from a public health and global perspective - Summarizes effective ACEs prevention, trauma-informed care, and resilience - Provides recommendations for the future directions of the ACEs field

Experience Thinking

Author : Tedde Van Gelderen
Publisher :
ISBN 13 : 9781619616271
Total Pages : 186 pages
Book Rating : 4.6/5 (162 download)

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Book Synopsis Experience Thinking by : Tedde Van Gelderen

Download or read book Experience Thinking written by Tedde Van Gelderen and published by . This book was released on 2018-10-09 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: People don't just buy products; they buy experiences. From the instant they consider a purchase to the point when they're ready to toss an older model for a new one, every moment of interaction matters. Therefore, to be successful, a business must develop an experience with its entire life cycle in mind--a holistic approach that will ensure a "wow" factor from beginning to end. Drawing on wisdom from over two decades as an Experience Architect, Tedde van Gelderen has created Experience Thinking(TM) a revolutionary design and insights technique that looks at all elements of a product's experience to create exceptional results. Focused on five key perspectives--brand, engagement, content, product, and service--Experience Thinking(TM) embraces people in every aspect of the design process, ensuring that the audience's needs are met each step of the way. Through the right mix of strategizing, researching, designing, and testing, Experience Thinking(TM) helps get better experiences to market rapidly and successfully while simultaneously ensuring long-term delight. No matter what you're looking to create, from apps to intranets, SaaS and B2B commodities, Experience Thinking is a must-have guide to delivering cohesive, remarkable experiences that will delight long after the initial encounter.

The Power of Moments

Author : Chip Heath
Publisher : Simon and Schuster
ISBN 13 : 1501147765
Total Pages : 320 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis The Power of Moments by : Chip Heath

Download or read book The Power of Moments written by Chip Heath and published by Simon and Schuster. This book was released on 2017-10-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Her Boston Experiences

Author : Anna Farquhar
Publisher :
ISBN 13 :
Total Pages : 222 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis Her Boston Experiences by : Anna Farquhar

Download or read book Her Boston Experiences written by Anna Farquhar and published by . This book was released on 1901 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Experience Book

Author : Adam Scott
Publisher : Black Dog Press
ISBN 13 : 9781912165384
Total Pages : 288 pages
Book Rating : 4.1/5 (653 download)

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Book Synopsis The Experience Book by : Adam Scott

Download or read book The Experience Book written by Adam Scott and published by Black Dog Press. This book was released on 2022-09-27 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contrary towhat one might imagine, there is no such thing as an experience designer. Atleast not in the sense that we might talk of an individual recognised as such.To make experiences is to be human. Shaman, architect, food engineer - you nameit, they are all experience designers. Informed by an understanding of people'sneeds and wants - our stories, our rituals, our myths - the beautifullydesigned experience has the power to transform lives. “/i>iThe Experience Book is an ode to that power. Essentially, it is a book abouttime and how we use it to design and make experiencesthat define the spaces we live, work and play in. Divided into a guidebook anda sourcebook, it begins by explaining what it is about the human mind that sodeeply feasts on the notion of the experience, and then employs this knowledgeto suggest a method or framework fordesigning experiences. The guidebook done, the sourcebook serves asinspiration for the art of experience design, with precedents drawn from the past 35,000 years' worth oftransformative experience making. The first publication about theattributes that together make what is fast becoming a recognised discipline, “/i>iThe Experience Book is beautifully presented. Comprised of a wonderfully eclectic range of written forms, illustratedby a fantastic mix of drawings and photography, and backed by historicaland contemporary examples from the worlds ofarchitecture, branding, fashion, music, art, sport and business, it introducesthe maker of experiences as part ethnographer, storyteller, master planner andperformance artist. Challenging theorthodoxy of function, reasserting process over monument and product, delighting in the unexpected, and championing the spectator over the spectacle, this is a book for anyone interested in the power of design,be they creator, communicator or consumer.

The Experience Economy

Author : B. Joseph Pine
Publisher : Harvard Business Press
ISBN 13 : 9780875848198
Total Pages : 276 pages
Book Rating : 4.8/5 (481 download)

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Book Synopsis The Experience Economy by : B. Joseph Pine

Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

First Experiences: Going to the Dentist

Author : Anne Civardi
Publisher : First Experiences
ISBN 13 : 9781474995436
Total Pages : 16 pages
Book Rating : 4.9/5 (954 download)

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Book Synopsis First Experiences: Going to the Dentist by : Anne Civardi

Download or read book First Experiences: Going to the Dentist written by Anne Civardi and published by First Experiences. This book was released on 2021-04-29 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to introduce young children to the unfamiliar situation of visiting the dentist in an amusing and friendly way. Features Stephen Cartwright's delightful illustrations, providing lots to look at and talk about. An ideal starting point for young children and adults to discuss first experiences.