Excellence 5

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Excellence Through Equity

Author : Alan M. Blankstein
Publisher : ASCD
ISBN 13 : 1416622578
Total Pages : 332 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis Excellence Through Equity by : Alan M. Blankstein

Download or read book Excellence Through Equity written by Alan M. Blankstein and published by ASCD. This book was released on 2016-02-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence Through Equity is an inspiring look at how real-world educators are creating schools where all students are able to thrive. In these schools, educators understand that equity is not about treating all children the same. They are deeply committed to ensuring that each student receives what he or she individually needs to develop their full potential and succeed. To help educators with what can at times be a difficult and challenging journey, Blankstein and Noguera frame the book with five guiding principles of Courageous Leadership: Getting to your core Making organizational meaning Ensuring constancy and consistency of purpose Facing the facts and your fears Building sustainable relationships. They further emphasize that the practices are grounded in three important areas of research that are too often disregarded: (1) child development, (2) neuroscience, and (3) environmental influences on child development and learning. You'll hear from Carol Corbett Burris, Michael Fullan, Marcus J. Newsome, Paul Reville, Susan Szachowicz, and other bold practitioners and visionary thinkers who share compelling and actionable ideas, strategies, and experiences for closing the achievement gap in your classrooms and school. Ensuring that all students receive an education that cultivates their talents and potential is in all our common interest. As Andy Hargreaves writes in the coda: "The opportunity for all Americans is to articulate and believe in an inspiring vision of educational change that is about what the next generation of America and Americans should become, not about a target or ranking that the nation should attain." From the Foreword by Archbishop Desmond Tutu: "Letting go of a system of winners and losers in favor of what is proposed in this book is a courageous leap forward that we all must take together. Let this bold, practical book be a guide; and may you travel into this new exciting vista, in which every child can succeed."

Excellence Wins

Author : Horst Schulze
Publisher : Zondervan
ISBN 13 : 031035210X
Total Pages : 225 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Excellence Wins by : Horst Schulze

Download or read book Excellence Wins written by Horst Schulze and published by Zondervan. This book was released on 2019-03-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

Excellence

Author : Gary Williams
Publisher :
ISBN 13 : 9781838042332
Total Pages : 152 pages
Book Rating : 4.0/5 (423 download)

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Book Synopsis Excellence by : Gary Williams

Download or read book Excellence written by Gary Williams and published by . This book was released on 2020-06 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change your life in Hospitality forever. In this book, I will show you the way to change your service life forever. I will guide you through the 5 GOLDEN PILLARS of service excellence and beyond, to deliver the best service in the world, in fact it is beyond the best service; it is phenomenal service! I have witnessed countless front of house professionals literally change their lives and achieve staggering results by applying the 5 GOLDEN PILLARS of service excellence. Gratuities in service have skyrocketed from 50% to 1300% increases and beyond. Always remember "Gratuities are the consequence of amazing service and we deliver amazing service with or without gratuities". The definition of madness is "doing the same thing over and over expecting a different result". Change what you're doing today and you will see the results you deserve! Seize the day and let the magic in your career and life begin NOW. Gary Williams has worked with companies to achieve 1st, 2nd and 3rd in the world, within sectors such as Hotels, Aviation, Luxury Superyachts and Ocean Liners, to name but a few!

The Experience

Author : Bruce Loeffler
Publisher : John Wiley & Sons
ISBN 13 : 1119028655
Total Pages : 311 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis The Experience by : Bruce Loeffler

Download or read book The Experience written by Bruce Loeffler and published by John Wiley & Sons. This book was released on 2015-04-20 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience — the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.

Excellence

Author : Andreas J. Köstenberger
Publisher : Crossway
ISBN 13 : 1433530511
Total Pages : 275 pages
Book Rating : 4.4/5 (335 download)

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Book Synopsis Excellence by : Andreas J. Köstenberger

Download or read book Excellence written by Andreas J. Köstenberger and published by Crossway. This book was released on 2011-10-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are called to excellence in all aspects of our lives and activities, and not least in our character. Andreas Köstenberger summons all Christians, and especially aspiring pastors, scholars, and teachers, to a life of virtue lived out in excellence. Köstenberger moves through Christian virtues chapter by chapter, outlining the Bible's teaching and showing how Christ-dependent excellence in each area will have a profound impact on one's ministry and scholarship. Virtues covered include grace, courage, integrity, creativity, eloquence, humility, diligence, and service. This unique book is an important character check for all Christians engaged in teaching and ministry, and especially for those in training. Köstenberger's thoughtful volume will be a valuable touchstone for readers, for one's character is a critical matter in both scholarship and ministry.

Five Days to Golfing Excellence

Author : Charles Hogan
Publisher :
ISBN 13 : 9780946576852
Total Pages : 160 pages
Book Rating : 4.5/5 (768 download)

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Book Synopsis Five Days to Golfing Excellence by : Charles Hogan

Download or read book Five Days to Golfing Excellence written by Charles Hogan and published by . This book was released on 1986 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

An Ethic of Excellence

Author : Ron Berger
Publisher : Heinemann Educational Books
ISBN 13 :
Total Pages : 164 pages
Book Rating : 4.X/5 (4 download)

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Book Synopsis An Ethic of Excellence by : Ron Berger

Download or read book An Ethic of Excellence written by Ron Berger and published by Heinemann Educational Books. This book was released on 2003 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author gives us a vision of educational reform that transcends standards, curriculum, and instructional strategies. He argues for a paradigm shift-a schoolwide embrace of an "ethic of excellence" and with a passion for quality describes what's possible when teachers, students, and parents commit to nothing less than the best. The author tells exactly how this can be done, from the blackboard to the blacktop to the school boardroom.

Achieving Excellence in Fundraising

Author : Eugene R. Tempel
Publisher : John Wiley & Sons
ISBN 13 : 1118853822
Total Pages : 610 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Achieving Excellence in Fundraising by : Eugene R. Tempel

Download or read book Achieving Excellence in Fundraising written by Eugene R. Tempel and published by John Wiley & Sons. This book was released on 2016-01-19 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving Excellence in Fundraising is the go-to reference for fundraising principles, concepts, and techniques. With comprehensive guidance toward the fundraising role, this book reflects the latest advances in fundraising knowledge. Coverage includes evolving technologies, the importance of high net worth donors, global fundraising perspectives, results analysis and performance evaluation, accountability, and credentialing, with contributions from noted experts in the field. You'll gain essential insight into the practice of fundraising and the fundraising cycle, reinforced by ancillary discussion questions, case studies, and additional readings. With contributions from members of The Fund Raising School and the faculty of Indiana University's Lilly Family School of Philanthropy, this new edition includes detailed guidance on nonprofit accounting practices as defined by the Financial Accounting Standards Board and the American Institute of Certified Public Accountants, rounding out the complete, thorough coverage of the fundraising profession. Designed to provide both theory and practical knowledge, this book is an all-in-one resource for anyone who performs fundraising duties. Understand donor dynamics and craft an institutional development plan Explore essential marketing and solicitation techniques Learn effective volunteer recruitment, retention, and management strategies Fundraising merges a variety of fields including psychology, business management, accounting, and marketing, making it a unique role that requires a uniquely well rounded yet focused skillset. Amidst economic uncertainty and a widening wealth gap the world over, it's more important than ever for fundraisers to have a firm grasp on the tools at their disposal. Achieving Excellence in Fundraising is the ultimate guide to succeeding in this critical role.

5-Star Life

Author : Britney Ruby Miller
Publisher : Whitaker House
ISBN 13 : 1641237511
Total Pages : 256 pages
Book Rating : 4.6/5 (412 download)

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Book Synopsis 5-Star Life by : Britney Ruby Miller

Download or read book 5-Star Life written by Britney Ruby Miller and published by Whitaker House. This book was released on 2021-09-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Allow Adversity to Refine You, Not Define You "[Britney Ruby Miller] is a change agent who brings the possibility of transformation to all those she leads and influences. From hostess to CEO, Britney leads with courage and humility and impacts the lives of her employees, family members, community, and beyond." —Ford Taylor, Founder, Transformational Leadership Crisis rarely comes with a warning. When blindsided by trauma, betrayal, or soul-crushing news, it’s natural to want to give up. Is it possible to rise above calamity and even thrive despite the turmoil? Britney Ruby Miller, entrepreneur and CEO of a nationally ranked, family-owned restaurant group, says yes, it absolutely is. Having faced family tragedy, peer rejection, infidelity, infertility, and a pandemic that threatened not only to close her family’s business but also to decimate the restaurant industry, Britney battled back with the winning combination of faith and fight that has led to her five-star life. Britney demonstrates what it means to live authentically and effectively as a strong woman in leadership. With captivating stories and practical applications to lead you deeper into principles for success, this book will show you how to increase your faith and hope in the midst of challenges, setbacks, and even tragedy as you persevere to attain your own Five-Star Life. “Every battle [Britney] has faced has been hard won. The scars she has received have become the stars she has earned…. Sit down. Relax. Enjoy. Savor. You’re about to experience a delicious meal.” —Kathie Lee Gifford

Journey to Excellence

Author : Javon R. Bea
Publisher :
ISBN 13 : 9781441528087
Total Pages : 0 pages
Book Rating : 4.5/5 (28 download)

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Book Synopsis Journey to Excellence by : Javon R. Bea

Download or read book Journey to Excellence written by Javon R. Bea and published by . This book was released on 2009-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lasting success is not a happy accident. It requires a proven framework coupled with replicable techniques to achieve true business integration, excellence, and accountability. Journey to Excellence teaches leaders how to implement and leverage five key principles to achieve immediate and ongoing success: 1. Be a master of (cultural) change Making positive and lasting organizational change begins with an in-depth cultural assessment and culminates in a restatement of your organization's most deeply held values that will revitalize your efforts and inspire change. Journey to Excellence teaches you how to support a culture that embraces innovation, empowers members to act, and rewards true quality. 2. Expand your definition of excellence What does excellence mean to you? How do you translate this definition into workable techniques and processes to maximize organizational effectiveness? We all want to be great at what we do. How you go about this, however, is the key to true results. Journey to Excellence can help your organization uncover the right approach to attain lasting success. 3. Integrate for maximum leverage Where is your organization vulnerable to market factors outside of your immediate control? Journey to Excellence teaches you how to identify and alter your organizational structure to protect yourself from market fluctuations, provide maximum return on investment, and ensure long-term viability and stability. 4. Measure the right things (and act on the results!) Gathering information is only half the battle. What you measure and how you analyze the data determines the value of your efforts. Journey to Excellence will help you understand how to implement benchmark-driven innovation so that you exceed your goals and objectives consistently and effectively. 5. Become a "best place to work" Leadership through service is the key to achieving never-before imagined transformation. Journey to Excellence shows you how to enhance attraction and retention, strengthen loyalty, improve productivity, increase employee satisfaction, and achieve results that positively impact your bottom-line. Creating a sustainable, customer-focused, and profitable business requires hard work and a systematic approach to process management. Journey to Excellence teaches you how to apply a proven framework to your own organization to attain a new level of success and fulfillment. A special note for readers in health care management: Beyond implementing a proven and effective organizational framework that supports breakthrough quality, Journey to Excellence provides special insight on the power of physician partnerships, sharing the secrets behind Javon Bea's revolutionary W2 Physician Partnership Model. Today's health care climate presents special challenges for physician networks. Financial success is elusive and keeping physician staff members happy can seem like a daunting task. Reimbursement is declining and practice costs are rising. Physicians and hospitals find themselves increasingly competing for ancillary revenue and outpatient procedures. By defining a new approach to physician compensation, hospitals, health systems, and physician groups can reinvent themselves and achieve long-term financial and cultural success that supports the goals of all stakeholders in an innovative manner. The W2 Physician Partnership Model (WPPM) is a tailor-made model of tiered compensation based on productivity that effectively aligns hospital, health system, and physician interests, establishing a foundation for a cooperative culture to improve patient quality. The WPPM is truly unique in that it combines the best of private practice, which leverages individual motivatio

Departments of Transportation and Treasury, and Independent Agencies Appropriations for 2005: Federal Railroad Administration, Federal Motor Carrier Safety Administration

Download Departments of Transportation and Treasury, and Independent Agencies Appropriations for 2005: Federal Railroad Administration, Federal Motor Carrier Safety Administration PDF Online Free

Author : United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Transportation and Treasury, and Independent Agencies Appropriations
Publisher :
ISBN 13 :
Total Pages : 820 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Departments of Transportation and Treasury, and Independent Agencies Appropriations for 2005: Federal Railroad Administration, Federal Motor Carrier Safety Administration by : United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Transportation and Treasury, and Independent Agencies Appropriations

Download or read book Departments of Transportation and Treasury, and Independent Agencies Appropriations for 2005: Federal Railroad Administration, Federal Motor Carrier Safety Administration written by United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Transportation and Treasury, and Independent Agencies Appropriations and published by . This book was released on 2004 with total page 820 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Excellence Book

Author : Kevin Duncan
Publisher : Concise Advice
ISBN 13 : 9781911498513
Total Pages : 128 pages
Book Rating : 4.4/5 (985 download)

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Book Synopsis The Excellence Book by : Kevin Duncan

Download or read book The Excellence Book written by Kevin Duncan and published by Concise Advice. This book was released on 2018-01-16 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: We can all be better in every aspect of our lives. Author Kevin Duncan has drawn together 50 ingenious thoughts to improve one's attitude, approach to life and work, questions, decisions, and even timing.

Authentic Excellence

Author : R. Kelly Crace
Publisher : Routledge
ISBN 13 : 0429619499
Total Pages : 241 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Authentic Excellence by : R. Kelly Crace

Download or read book Authentic Excellence written by R. Kelly Crace and published by Routledge. This book was released on 2019-07-24 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Never before have the pressures of a comparative and competitive world impacted on our sense of wellbeing, particularly among young adults. Building on the principles of Giving Voice to Values, which honors the complexity and difficulty of leading with our values, this book addresses the unique challenges faced by young adults. It provides a clear process that details how to harness natural wisdom to flourish through the relentless pace and pressure of today’s world. Moving beyond mere values clarification, Authentic Excellence helps the reader to develop a deeper relationship with their values and confidently express them, and builds effective coping skills to manage the relentless noise of our comparative and competitive world. Authentic Excellence answers five primary questions: How are young adults affected by this world of relentless change and pressure? Why are young adults vulnerable to a plateau that can negatively affect their resilience? What is the difference between fear-based excellence and authentic excellence and what role do values play in this distinction? What is necessary to move beyond fear-based excellence and why is it so hard? How do you train a deeper level of effectiveness that includes more consistent productivity, fulfillment and resilience?

Excellence Every Day

Author : Lior Arussy
Publisher : Information Today, Inc.
ISBN 13 : 9780910965798
Total Pages : 248 pages
Book Rating : 4.9/5 (657 download)

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Book Synopsis Excellence Every Day by : Lior Arussy

Download or read book Excellence Every Day written by Lior Arussy and published by Information Today, Inc.. This book was released on 2008 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressing various levels of the corporate ladder, from customer service to the CEO, this handbook explores "The Excellence Myth," revealing a philosophy of excellence to help individuals and organisations reach their performance potential.

Unleashing Excellence

Author : Dennis Snow
Publisher : John Wiley & Sons
ISBN 13 : 0470503807
Total Pages : 261 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Unleashing Excellence by : Dennis Snow

Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.

Producing Excellence

Author : Izabela Wagner
Publisher : Rutgers University Press
ISBN 13 : 0813575338
Total Pages : 371 pages
Book Rating : 4.8/5 (135 download)

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Book Synopsis Producing Excellence by : Izabela Wagner

Download or read book Producing Excellence written by Izabela Wagner and published by Rutgers University Press. This book was released on 2015-09-25 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driven by a passion for music, for excellence, and for fame, violin soloists are immersed from early childhood in high-pressure competitions, regular public appearances, and arduous daily practice. An in-depth study of nearly one hundred such children, Producing Excellence illuminates the process these young violinists undergo to become elite international soloists. A musician and a parent of a young violinist, sociologist Izabela Wagner offers an inside look at how her young subjects set out on the long road to becoming a soloist. The remarkable research she conducted—at rehearsals, lessons, and in other educational settings—enabled her to gain deep insight into what distinguishes these talented prodigies and their training. She notes, for instance, the importance of a family culture steeped in the values of the musical world. Indeed, more than half of these students come from a family of professional musicians and were raised in an atmosphere marked by the importance of instrumental practice, the vitality of music as a vocation, and especially the veneration of famous artists. Wagner also highlights the highly structured, rigorous training system of identifying, nurturing, and rewarding talent, even as she underscores the social, economic, and cultural factors that make success in this system possible. Offering an intimate portrait of the students, their parents, and their instructors, Producing Excellence sheds new light on the development of exceptional musical talent, as well as draw much larger conclusions as to “producing prodigy” in other competition-prone areas, such as sports, sciences, the professions, and other arts. Wagner’s insights make this book valuable for academics interested in the study of occupations, and her clear, lively writing is perfect for general readers curious about the ins and outs of training to be a violin soloist.

The Complete Concordance to Shakspere

Author : Mary Cowden Clarke
Publisher :
ISBN 13 :
Total Pages : 882 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Complete Concordance to Shakspere by : Mary Cowden Clarke

Download or read book The Complete Concordance to Shakspere written by Mary Cowden Clarke and published by . This book was released on 1870 with total page 882 pages. Available in PDF, EPUB and Kindle. Book excerpt: