Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Download Exam Room Communication For Veterinarians full books in PDF, epub, and Kindle. Read online Exam Room Communication For Veterinarians ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Jon Klingborg
Publisher : American Animal Hosp Assoc
ISBN 13 : 1583261699
Total Pages : 210 pages
Book Rating : 4.5/5 (832 download)
Download or read book Exam Room Communication for Veterinarians written by Jon Klingborg and published by American Animal Hosp Assoc. This book was released on 2011 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 : 9780988183407
Total Pages : 140 pages
Book Rating : 4.1/5 (834 download)
Download or read book 101 Communication Skills for Veterinary Teams written by and published by . This book was released on 2014-04-01 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Phone conversations are the first step in the client experience. From welcoming greetings to on-hold etiquette, learn best practices for managing phone calls. Discover ways to convert more phone shoppers into new clients to grow your practice. In the exam room, learn how to educate pet owners about preventive care and explain finances with confidence. Get tips on handling difficult clients with grace and professionalism. When your team becomes expert communicators, clients will eagerly accept your recommendations and patients will get the care they need. Packed with scripts, this book will teach you the right words and phrases to have effective conversations with clients.
![Download Exam Room Communication [electronic Resource] : Staff Training Program PDF Online Free](https://books.google.com/books/content/images/frontcover/34EOkAEACAAJ?fife=w200-h370)
Author : Lifelearn (Association)
Publisher : Guelph, Ont. : Lifelearn
ISBN 13 : 9781896985527
Total Pages : pages
Book Rating : 4.9/5 (855 download)
Download or read book Exam Room Communication [electronic Resource] : Staff Training Program written by Lifelearn (Association) and published by Guelph, Ont. : Lifelearn. This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenges veterinary technicians to re-think their exam room routine and transform it to a client-centered approach. Teaches them to recognize and adapt to different client communication styles and teaches effective communication techniques that will help clients understand and commit to recommendations. Provides tools for setting smart goals to improve exam room communication.
Author : Jane R. Shaw
Publisher : John Wiley & Sons
ISBN 13 : 1119382750
Total Pages : 262 pages
Book Rating : 4.1/5 (193 download)
Download or read book Developing Communication Skills for Veterinary Practice written by Jane R. Shaw and published by John Wiley & Sons. This book was released on 2024-03-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing Communication Skills for Veterinary Practice Developing Communication Skills for Veterinary Practice provides a thorough grounding in practical communication principles for client and team interactions, and helps veterinarians and staff take their communication skills to the next level through self-development and coaching colleagues. The book describes specific evidence-based techniques, gives examples of their use, and demonstrates how to use each skill in the clinical setting, with learning activities to put into practice. It covers every mode of communication, including face-to-face, virtual, telephone, and written communication. Organized by the tasks of the clinical appointment, each chapter showcases specific communication skills. The book introduces a communication toolbox of 20 key communication skills, which can be applied to any area of veterinary practice or veterinary career path. The book: Defines each communication skill, demonstrates techniques, and provides examples Emphasizes the importance of communicating effectively with clients and colleagues Provides a process and structure for coaching communication with colleagues Discusses client and team interactions using many methods, including in-person meetings, telephone conversations, and emails Outlines best practices for effectively communicating using technology Developing Communication Skills for Veterinary Practice is an invaluable resource for veterinary professionals at any level seeking to develop their communication skills and improve clinical outcomes.
Author : Carol Gray
Publisher : John Wiley & Sons
ISBN 13 : 111869970X
Total Pages : 229 pages
Book Rating : 4.1/5 (186 download)
Download or read book Handbook of Veterinary Communication Skills written by Carol Gray and published by John Wiley & Sons. This book was released on 2013-05-23 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.
Author : Christopher A. Adin
Publisher : Elsevier Health Sciences
ISBN 13 : 0323897479
Total Pages : 153 pages
Book Rating : 4.3/5 (238 download)
Download or read book Effective Communication in Veterinary Medicine, An Issue of Veterinary Clinics of North America: Small Animal Practice, E-Book written by Christopher A. Adin and published by Elsevier Health Sciences. This book was released on 2021-08-05 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: This issue of Veterinary Clinics: Small Animal Practice, guest edited by Drs. Christopher A. Adin and Kelly D. Farnsworth, will cover Effective Communication in Veterinary Medicine. This is one of six issues each year. This issue will provide insights on the most critical and contemporary issues facing veterinary practitioners—from compassion fatigue to the use of social media. The material can be applied by veterinarians both inside and outside the workplace. Articles in this issue include, but are not limited to: Generational Difference in the Team, Intercultural Communication with Clients, Valuing Diversity in the Team, Compassion Fatigue, Suicide Warning Signs and What to Do, Performance Evaluation for Underperforming Employees, Leading and Influencing Culture Change, Veterinary Clinical Ethics and Patient Care Dilemmas, The Mentor-Mentee Relationship, and Communicating Patient Quality and Safety in Your Hospital.
Author : Ryane E. Englar
Publisher : 5m Books Ltd
ISBN 13 : 1789181232
Total Pages : 472 pages
Book Rating : 4.7/5 (891 download)
Download or read book A Guide to Oral Communication in Veterinary Medicine written by Ryane E. Englar and published by 5m Books Ltd. This book was released on 2020-07-12 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books
Author : Lisa Powell
Publisher : John Wiley & Sons
ISBN 13 : 1444347683
Total Pages : 249 pages
Book Rating : 4.4/5 (443 download)
Download or read book Small Animal Emergency and Critical Care written by Lisa Powell and published by John Wiley & Sons. This book was released on 2011-06-15 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Small Animal Emergency and Critical Care: Case Studies in Client Communication, Morbidity and Mortality provides a unique opportunity to learn from real-life case examples. Presented as a collection of short case studies, the book examines a wide range of situations likely to arise in emergency practice. The approach is modeled on the Morbidity and Mortality Conferences which were first established as a training and educational tool for medical doctors. They have now been successfully adopted in veterinary medicine as a forum for case review and learning opportunities, encouraging thorough review from different perspectives. Each chapter presents a real case, and highlights the pitfalls that both novice and experienced veterinarians can encounter. A key theme of the book is on communication issues. Owner perspectives are discussed, as well as how communications between clinicians and owners can be optimized to allow veterinarians to better meet owner expectations. The cases were provided by a variety of experienced veterinarians, primarily specialists in veterinary emergency and critical care, as well as other specialties, general practice, universities, and private institutions. This highly readable book is suitable either to absorb from cover to cover, or for reference to a specific case or situation. It highlights a number of common clinical problems and communication issues that either did or may lead to difficulties in case management, helping you to avoid these situations.
Author : Carolyn C. Shadle
Publisher : American Animal Hosp Assoc
ISBN 13 : 1583261680
Total Pages : 226 pages
Book Rating : 4.5/5 (832 download)
Download or read book Communication Case Studies written by Carolyn C. Shadle and published by American Animal Hosp Assoc. This book was released on 2010 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Karen R. Fine
Publisher : CRC Press
ISBN 13 : 100046427X
Total Pages : 194 pages
Book Rating : 4.0/5 (4 download)
Download or read book Narrative Medicine in Veterinary Practice written by Karen R. Fine and published by CRC Press. This book was released on 2021-10-25 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first guide to Veterinary Narrative Medicine, a cutting-edge approach in human medicine with multiple applications in veterinary medicine. The text combines the latest research with numerous real-world examples and practical techniques to improve client communication, patient care, and veterinary well-being. Narrative Medicine maintains that a patient should be viewed as an individual rather than an example of a disease process, and that this can be accomplished by using narrative. This book explores methods and theories from leaders in the human Narrative Medicine field while addressing topics unique to veterinary medicine. Readers will gain tools to help navigate difficult conversations and situations in clinical practice, including those involving the end of life. Narrative Medicine in Veterinary Practice also addresses the important issue of veterinary wellness. The ability to view the veterinarian's own stories and those of clients and patients as narratives may help practitioners maintain both emotional and work-place boundaries as well as decrease burnout and compassion fatigue. The book describes basic techniques to promote self-reflection and mindfulness, skills often overlooked in the veterinary profession which can improve resilience and increase the enjoyment of veterinary practice. This is important reading for veterinary practitioners, students, veterinary nurses, technicians, social workers, and all veterinary clinic staff.
Author : Lowell Ackerman
Publisher : John Wiley & Sons
ISBN 13 : 0781759846
Total Pages : 674 pages
Book Rating : 4.7/5 (817 download)
Download or read book Blackwell's Five-Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2006-08-30 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: ? follows the popular Five-Minute Veterinary Consult structured format ? consistency of presentation makes for easy information retrieval ? focus is on practical rather than theoretical solutions for veterinary practice issues ? Provides examples within relevant topics Sections include: ? The veterinary marketplace ? Client relationship management ? Communications ? Financial management ? Cash management ? Human resources ? Marketing management ? Operations management ? Administrative management ? Practice safety ? Legal Issues ? Planning & Decision-making ? Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!
Author : Cindy Lou Adams
Publisher :
ISBN 13 : 9780997767902
Total Pages : 310 pages
Book Rating : 4.7/5 (679 download)
Download or read book Skills for Communicating in Veterinary Medicine written by Cindy Lou Adams and published by . This book was released on 2017 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Carl Gorman
Publisher : Iowa State Press
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4.:/5 (319 download)
Download or read book Clients, Pets, and Vets written by Carl Gorman and published by Iowa State Press. This book was released on 2000 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a veterinary student approaches the end of training, and then starts that first job in practice, there is a sense not only of achievement and fulfilment but also of terror and self-doubt. Few of us will ever again be as knowledgeable about all aspects of the care, diseases and treatment of horses, cows, sheep, pigs, cats and dogs as we were at the time of graduation. Unfortunately, there is a seventh species to contend with: the clients.
Author : Roeland Wessels
Publisher :
ISBN 13 : 9789082232103
Total Pages : 230 pages
Book Rating : 4.2/5 (321 download)
Download or read book Communication in Practice written by Roeland Wessels and published by . This book was released on 2014 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lowell Ackerman
Publisher : John Wiley & Sons
ISBN 13 : 1119540690
Total Pages : 1104 pages
Book Rating : 4.1/5 (195 download)
Download or read book Pet-Specific Care for the Veterinary Team written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2021-03-11 with total page 1104 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners. The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care. This important book: Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.
Author : Alicea Howell
Publisher : John Wiley & Sons
ISBN 13 : 1119130522
Total Pages : 278 pages
Book Rating : 4.1/5 (191 download)
Download or read book Cooperative Veterinary Care written by Alicea Howell and published by John Wiley & Sons. This book was released on 2018-03-27 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cooperative Veterinary Care puts the focus on preventing and reversing fear and stress in the veterinary setting through preparation, planning, and most importantly training. Offers evidence-based cooperative techniques to prevent fear and calm reactive patients, with concrete guidance for preventing, identifying, and reversing fear and stress in the veterinary setting Provides a unique system for identifying patients and selecting the right technique for each pet Supplies information on safe patient exams and interactions without the need for restraint Covers strategies to successfully implement these new techniques every day and boost client compliance Presents step-by-step detailed training protocols, including photographs and over 100 videos showing how to train patients quickly and effectively
Author : Lowell Ackerman
Publisher : John Wiley & Sons
ISBN 13 : 1119540704
Total Pages : 1106 pages
Book Rating : 4.1/5 (195 download)
Download or read book Pet-Specific Care for the Veterinary Team written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2021-03-23 with total page 1106 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners. The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care. This important book: Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.
