Emotional Intelligence For It Professionals

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Emotional Intelligence for IT Professionals

Author : Emilia M. Ludovino
Publisher : Packt Publishing Ltd
ISBN 13 : 1787289451
Total Pages : 276 pages
Book Rating : 4.7/5 (872 download)

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Book Synopsis Emotional Intelligence for IT Professionals by : Emilia M. Ludovino

Download or read book Emotional Intelligence for IT Professionals written by Emilia M. Ludovino and published by Packt Publishing Ltd. This book was released on 2017-09-26 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the techniques used by the most successful IT people in the world. About This Book Get real-life case studies for different IT roles, developers, testers, analysts, project managers, DBAs Identify with your IT scenarios and take the right decision to move up in your career Improve your EQ and face any difficult scenario confidently and effectively Who This Book Is For This book is for professionals across the IT domain who work as developers, administrators, architects, administrators system analysts, and so on, who want to create a better working environment around them by improving their own emotional intelligence. This book assumes that you are a beginner to emotional intelligence and will help you understand the basic concepts before helping you with real life scenarios. What You Will Learn Improve your observation skills to understand people better Know how to identify what motivates you and those around you Develop strategies for working more effectively with others Increase your capacity to influence people and improve your communication skills Understand how to successfully complete tasks through other people Discover how to control the emotional content of your decision-making In Detail This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you'll know the steps you need to take to keep calm and composed. You'll find out how to meet the deadline, and not get bogged down by stress. We'll explain these factors and techniques through real-life examples faced by IT employees and you'll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don't just survive, but thrive in a competitive IT industry. Style and approach You will be taken through real-life events faced by IT employees in different scenarios. These real-world cases are analyzed along with the response of the employees, which will help you to develop your own emotion intelligence quotient and face any difficult scenario confidently and effectively.

Emotional Intelligence At Work

Author : Hendrie Weisinger
Publisher : John Wiley & Sons
ISBN 13 : 9788126507917
Total Pages : 256 pages
Book Rating : 4.5/5 (79 download)

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Book Synopsis Emotional Intelligence At Work by : Hendrie Weisinger

Download or read book Emotional Intelligence At Work written by Hendrie Weisinger and published by John Wiley & Sons. This book was released on 2006-05-03 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.· Increasing Your Emotional Intelligence· Developing High Self-Awareness· Managing Your Emotions· Motivating Yourself· Using Your Emotional Intelligence in your Relations with Others· Developing Effective Communication Skills· Developing Interpersonal Expertise· Helping Others Help Themselves

Emotional Intelligence in the Workplace

Author : Mark Craemer
Publisher : Rockridge Press
ISBN 13 : 9781647391522
Total Pages : pages
Book Rating : 4.3/5 (915 download)

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Book Synopsis Emotional Intelligence in the Workplace by : Mark Craemer

Download or read book Emotional Intelligence in the Workplace written by Mark Craemer and published by Rockridge Press. This book was released on 2020-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical strategies to develop your emotional intelligence for career success Emotional intelligence refers to how skilled you are at identifying what you and the people around you are thinking and feeling, and responding effectively--and it's especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make more empathetic decisions, manage stress, resolve conflicts, and maintain productive working relationships. Emotional Intelligence in the Workplace includes: The power of connection--Learn about why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, flexibility, reading a room, and more. Real-world examples--Read a variety of anecdotes and sample scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive--Discover how improved emotional intelligence opens doors for networking, new opportunities, and career advancement. Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success.

Coaching for Emotional Intelligence

Author : Bob WALL
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814408907
Total Pages : 239 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Coaching for Emotional Intelligence by : Bob WALL

Download or read book Coaching for Emotional Intelligence written by Bob WALL and published by AMACOM Div American Mgmt Assn. This book was released on 2006-10-27 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one's emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn't working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential.

Emotional Intelligence in Talent Development

Author : Patrick Malone
Publisher : Association for Talent Development
ISBN 13 : 1952157501
Total Pages : 165 pages
Book Rating : 4.9/5 (521 download)

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Book Synopsis Emotional Intelligence in Talent Development by : Patrick Malone

Download or read book Emotional Intelligence in Talent Development written by Patrick Malone and published by Association for Talent Development. This book was released on 2021-09-28 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance Your Emotional Intelligence Emotional intelligence is about people. And so is talent development (TD). For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence. Part of the ATD Soft Skills Series, Emotional Intelligence in Talent Development is your resource for developing your emotional intelligence skills. Expert Patrick Malone explains emotional intelligence and explores its five dimensions: self-awareness, self-regulation, motivation, empathy, and social skills. He examines why emotional intelligence matters to the self, to organizations, and to your business, along with the barriers you face when building these competencies. While improving your emotional intelligence can seem daunting, Malone demonstrates that developing strong emotional intelligence is attainable by examining real-world challenges that TD professionals face. Learn how to manage the stress of constantly doing more with less; focus on one task at a time and do it well; effectively communicate your message; and identify and address conflict. Included are reflection questions and exercises to practice and test your development. Other books in the series: Adaptability in Talent Development Creativity in Talent Development Teamwork in Talent Development Influence in Talent Development

Put Emotional Intelligence to Work

Author : Jeff Feldman
Publisher : Association for Talent Development
ISBN 13 : 1607282550
Total Pages : 177 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Put Emotional Intelligence to Work by : Jeff Feldman

Download or read book Put Emotional Intelligence to Work written by Jeff Feldman and published by Association for Talent Development. This book was released on 2023-05-26 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put Emotional Intelligence to Work provides a background on the concept of emotional intelligence, the awareness and ability to manage ones emotions in a healthy and productive manner. This title features tips for achieving peak performance, cognitive and behavioral strategies for emotional self-management, and instructions for changing long-entrenched patterns of behaviors. An action planning model provides a blueprint for individual and group implementation of these powerful, life-changing principles.

Working With Emotional Intelligence

Author : Daniel Goleman
Publisher : Bantam
ISBN 13 : 0553903217
Total Pages : 388 pages
Book Rating : 4.5/5 (539 download)

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Book Synopsis Working With Emotional Intelligence by : Daniel Goleman

Download or read book Working With Emotional Intelligence written by Daniel Goleman and published by Bantam. This book was released on 2011-12-07 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

Emotional Intelligence for It Professionals

Author : Emilia M. Ludovino
Publisher :
ISBN 13 : 9781787285798
Total Pages : 280 pages
Book Rating : 4.2/5 (857 download)

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Book Synopsis Emotional Intelligence for It Professionals by : Emilia M. Ludovino

Download or read book Emotional Intelligence for It Professionals written by Emilia M. Ludovino and published by . This book was released on 2017-09-26 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the techniques used by the most successful IT people in the world.About This Book* Get real-life case studies for different IT roles, developers, testers, analysts, project managers, DBAs* Identify with your IT scenarios and take the right decision to move up in your career* Improve your EQ and face any difficult scenario confidently and effectivelyWho This Book Is ForThis book is for professionals across the IT domain who work as developers, administrators, architects, administrators system analysts, and so on, who want to create a better working environment around them by improving their own emotional intelligence. This book assumes that you are a beginner to emotional intelligence and will help you understand the basic concepts before helping you with real life scenarios.What You Will Learn* Improve your observation skills to understand people better* Know how to identify what motivates you and those around you* Develop strategies for working more effectively with others* Increase your capacity to influence people and improve your communication skills* Understand how to successfully complete tasks through other people* Discover how to control the emotional content of your decision-makingIn DetailThis book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you'll know the steps you need to take to keep calm and composed. You'll find out how to meet the deadline, and not get bogged down by stress. We'll explain these factors and techniques through real-life examples faced by IT employees and you'll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don't just survive, but thrive in a competitive IT industry.Style and approachYou will be taken through real-life events faced by IT employees in different scenarios. These real-world cases are analyzed along with the response of the employees, which will help you to develop your own emotion intelligence quotient and face any difficult scenario confidently and effectively.

Emotional Intelligence for Project Managers

Author : Anthony Mersino
Publisher : AMACOM
ISBN 13 : 0814432786
Total Pages : 292 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Emotional Intelligence for Project Managers by : Anthony Mersino

Download or read book Emotional Intelligence for Project Managers written by Anthony Mersino and published by AMACOM. This book was released on 2013-06-15 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: You’ve spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence! As recent research has indicated that emotional intelligence (EI) now accounts for 70 to 80 percent of management success, there is no doubt that today’s successful project manager needs strong interpersonal skills and the ability to recognize emotional cues to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn’t enough anymore! Emotional Intelligence for Project Managers introduces you to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to: Set the tone and direction for the project Communicate effectively Motivate, inspire, and engage their team Encourage flexibility and collaboration Deal productively with stress, criticism, and change Establish the kind of high morale that attracts top performers Now in its second edition, Emotional Intelligence for Project Managers includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership.

Emotional Intelligence 101

Author : Gerald Matthews, PhD
Publisher : Springer Publishing Company
ISBN 13 : 0826105653
Total Pages : 315 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Emotional Intelligence 101 by : Gerald Matthews, PhD

Download or read book Emotional Intelligence 101 written by Gerald Matthews, PhD and published by Springer Publishing Company. This book was released on 2012 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Features --

The Emotionally Intelligent Leader

Author : Daniel Goleman
Publisher : Harvard Business Press
ISBN 13 : 1633697347
Total Pages : 99 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The Emotionally Intelligent Leader by : Daniel Goleman

Download or read book The Emotionally Intelligent Leader written by Daniel Goleman and published by Harvard Business Press. This book was released on 2019-07-16 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

What Makes a Leader? (Harvard Business Review Classics)

Author : Daniel Goleman
Publisher : Harvard Business Press
ISBN 13 : 1633692612
Total Pages : 80 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis What Makes a Leader? (Harvard Business Review Classics) by : Daniel Goleman

Download or read book What Makes a Leader? (Harvard Business Review Classics) written by Daniel Goleman and published by Harvard Business Press. This book was released on 2017-06-06 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

Beyond Smart

Author : Ronda Muir
Publisher : American Bar Association
ISBN 13 : 9781634259163
Total Pages : 0 pages
Book Rating : 4.2/5 (591 download)

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Book Synopsis Beyond Smart by : Ronda Muir

Download or read book Beyond Smart written by Ronda Muir and published by American Bar Association. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone is familiar with "IQ"--intelligence quotient. Most lawyers put their IQ scores up there with their SAT and LSAT scores as generally acknowledged evidence of their competence. But what is your emotional intelligence quotient? And why should you care?"Emotional intelligence" (EI) is the ability to recognize, understand, and regulate our own and others' emotions. Industries worldwide have incorporated EI into their education, hiring, training, and management programs to maximize performance. BEYOND SMART: LAWYERING WITH EMOTIONAL INTELLIGENCE is the first comprehensive guide to understanding and raising emotional intelligence in the unique context of law practice. It explains the origins of EI, a lawyer's historic role in developing the concept, how lawyers compare in EI to other professionals and how to determine your level of EI. Beyond Smart also outlines how: - Emotionally intelligent lawyers are smarter, better practitioners--as negotiators, litigators and judges, make more money, and are physically and mentally healthier;- Emotionally intelligent law departments and law firms profit from more effective leadership, greater performance, enhanced teamwork, and increased client satisfaction, as well as lower attrition, healthcare and professional liability costs;- Emotionally intelligent practices can thrive in an increasingly competitive and technologically complex marketplace, even outperforming artificial intelligence; and- Individuals, workplaces and law schools can take steps to raise emotional intelligence.This user-friendly, practical resource is designed for today's legal professional who desires to improve their communication, client service and leadership skills and create a high performance, high functioning workplace.

The Compassionate Geek

Author : Don R. Crawley
Publisher : Soundtraining Net
ISBN 13 : 9780983660705
Total Pages : 164 pages
Book Rating : 4.6/5 (67 download)

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Book Synopsis The Compassionate Geek by : Don R. Crawley

Download or read book The Compassionate Geek written by Don R. Crawley and published by Soundtraining Net. This book was released on 2011-05-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.

Promoting Emotional Intelligence in Organizations

Author : Cary Chernis
Publisher : Association for Talent Development
ISBN 13 : 160728393X
Total Pages : 203 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Promoting Emotional Intelligence in Organizations by : Cary Chernis

Download or read book Promoting Emotional Intelligence in Organizations written by Cary Chernis and published by Association for Talent Development. This book was released on 2023-06-20 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers the tools to sell and implement emotional intelligence training in your organization. Emotional intelligence matters more than ever. Personal qualities such as resilience, optimism, and initiative have become crucial survival traits necessary for enduring the many changes affecting the American and global marketplaces. Promoting Emotional Intelligence in Organizations offers the tools to sell and implement emotional intelligence training within your organization.

Emotional Intelligence 2.0

Author : Travis Bradberry
Publisher : TalentSmart
ISBN 13 : 0974320625
Total Pages : 282 pages
Book Rating : 4.9/5 (743 download)

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Book Synopsis Emotional Intelligence 2.0 by : Travis Bradberry

Download or read book Emotional Intelligence 2.0 written by Travis Bradberry and published by TalentSmart. This book was released on 2009 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a step-by-step guide for increasing emotional intelligence through four core principles: self-awareness, self-management, social awareness, and relationsip management.

Emotional Intelligence

Author : Daniel Goleman
Publisher : Bantam
ISBN 13 : 0553903209
Total Pages : 386 pages
Book Rating : 4.5/5 (539 download)

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Book Synopsis Emotional Intelligence by : Daniel Goleman

Download or read book Emotional Intelligence written by Daniel Goleman and published by Bantam. This book was released on 2012-01-11 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 BESTSELLER • The groundbreaking book that redefines what it means to be smart, with a new introduction by the author “A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial.”—USA Today Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Drawing on groundbreaking brain and behavioral research, Goleman shows the factors at work when people of high IQ flounder and those of modest IQ do surprisingly well. These factors, which include self-awareness, self-discipline, and empathy, add up to a different way of being smart—and they aren’t fixed at birth. Although shaped by childhood experiences, emotional intelligence can be nurtured and strengthened throughout our adulthood—with immediate benefits to our health, our relationships, and our work. The twenty-fifth-anniversary edition of Emotional Intelligence could not come at a better time—we spend so much of our time online, more and more jobs are becoming automated and digitized, and our children are picking up new technology faster than we ever imagined. With a new introduction from the author, the twenty-fifth-anniversary edition prepares readers, now more than ever, to reach their fullest potential and stand out from the pack with the help of EI.