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Effective Use Of Transit Websites
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Book Synopsis Effective Use of Transit Websites by : Bruce Schaller
Download or read book Effective Use of Transit Websites written by Bruce Schaller and published by Transportation Research Board. This book was released on 2002 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores current practices and recent experiences concerning website design, marketing, and administration. This document integrates information from several sources. It is based on data collected from a review of the relevant literature and survey responses from 47 transit agencies, a cross section of the U.S. transit industry. Also, information was collected for this report from surveys and interviews with website managers, analyses of server logs showing website usage, as well as market research results from several agencies.
Book Synopsis Effective Use of Transit Websites by :
Download or read book Effective Use of Transit Websites written by and published by . This book was released on 2002 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Uses of Social Media in Public Transportation by : Susan Bregman
Download or read book Uses of Social Media in Public Transportation written by Susan Bregman and published by Transportation Research Board. This book was released on 2012 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB’s Transit Cooperative Research Program (TCRP) Synthesis 99: Uses of Social Media in Public Transportation explores the use of social media among transit agencies and documents successful practices in the United States and Canada.
Book Synopsis Elements Needed to Create High Ridership Transit Systems by : TranSystems Corporation
Download or read book Elements Needed to Create High Ridership Transit Systems written by TranSystems Corporation and published by Transportation Research Board. This book was released on 2007 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Transit Cooperative Research Program (TCRP) Report 111: Elements Needed to Create High-Ridership Transit Systems explores the strategies used by transit agencies to create high ridership. The report includes case studies that focus on the internal and external elements that contributed to successful ridership increases and examines how the transit agencies influenced or overcame internal and external challenges to increase ridership. The report includes a companion interactive CD-ROM that contains a database of individual transit agency ridership strategies linked to the strategies and examples presented in the report. The CD-ROM also contains a brochure that outlines the key elements identified in this report for increasing and sustaining ridership." -- publisher's website.
Book Synopsis Advanced Features of Transit Websites by : Matthew A. Coogan
Download or read book Advanced Features of Transit Websites written by Matthew A. Coogan and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Strategies for Improved Traveler Information by :
Download or read book Strategies for Improved Traveler Information written by and published by Transportation Research Board. This book was released on 2003 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a useful summary of the state of the practice in the area of improved transit traveler information. The result identifies transit traveler information needs, assesses the state of the art in providing transit traveler information, provides examples of customer information systems from both inside the transit industry and related industries, discusses transit traveler information as part of larger community information systems, and offers new directions for the transit industry in providing traveler information.
Book Synopsis Best Practices for Transportation Agency Use of Social Media by : Susan Bregman
Download or read book Best Practices for Transportation Agency Use of Social Media written by Susan Bregman and published by CRC Press. This book was released on 2013-10-02 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Timely updates, increased citizen engagement, and more effective marketing are just a few of the reasons transportation agencies have already started to adopt social media networking tools. Best Practices for Transportation Agency Use of Social Media offers real-world advice for planning and implementing social media from leading government practit
Book Synopsis A Survey of Transit Agencies on Web-based Feedback Tools and Their Role in Addressing Riders by : Ryan Christopher Sager
Download or read book A Survey of Transit Agencies on Web-based Feedback Tools and Their Role in Addressing Riders written by Ryan Christopher Sager and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This thesis presents the results from a survey of transit agencies on web-based feedback tools and their role in enabling communication between agencies and riders. Motivation for the survey stems from the growing importance of web-based feedback tools in improving transit services. Web-based feedback can improve transit agencies' knowledge of issues relating to their systems while enhancing the transit riding experience. As the availability of Internet and smartphones increases among transit users, the tools available to gather feedback have grown in response. Web- and smartphone-based tools are instrumental in collecting a wide range of feedback, including commendations and complaints, maintenance issues, transit services, safety and security, long-term planning and other transit operations related issues. At the same time, transit agencies must determine how to best respond and manage the growing presence of information on the web relating to their agencies performance. Through a web-based survey administered to 130 transit agencies in the United States and Canada, information was gathered on the current and planned use of web-based tools by transit agencies. The overall survey results show that most transit agencies focus on sorting and responding to unsolicited feedback being collected primarily through social media, email, and online forms. Additionally, transit agencies see the benefits of web-based customer feedback, noting that the key to managing their systems into the future will involve developing agency-wide digital feedback plans that allow automation and integration across all feedback channels. Finally, transit agencies also noted that the primary downside to web-based feedback involved a lack of staff resources to support their systems. This thesis provides further analysis focusing on three questions regarding the survey results: - How can agency size, based on unlinked trips, influence the survey responses collected from agencies regarding their use of web-based feedback tools? - What variables from the survey can influence a transit agencies ability to provide web-based feedback tools to their riders? - What factors might contribute to differences in transit agencies rider access estimates to Internet and smartphones? While the results show that larger agencies are able to offer more web-based feedback tools to their riders, there were problems with transit agencies incorrectly estimating their riders' access to Internet and smartphones. This could cause issues regarding agencies ability to understand which web-based tools they should implement to engage their riders. This thesis details one portion of an overall project, which will provide framework for agencies to assess their needs and resources to determine how to create their own effective customer feedback systems in relation to what web-based feedback tools will most benefit themselves and their riders.
Book Synopsis Traveler Response to Transportation System Changes by : Katherine F. Turnbull
Download or read book Traveler Response to Transportation System Changes written by Katherine F. Turnbull and published by . This book was released on 2003 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traveler response to transit information and promotion varies widely, both in extent and duration of ridership gains. Results are influenced by the utility and quality of the transit service product being marketed, by external circumstances, and by the type of promotion. While all types of transit information and promotion activities may help raise awareness of public transportation services, increases in ridership are most likely to occur within specific populations as the result of targeted programs--especially individualized efforts designed on the basis of market research findings, delineating particular needs and opportunities. A subset of transit marketing, namely transit information and promotion, is the focus of this chapter. Traveler response to mass market information, mass market promotions, targeted information, targeted promotions, customer information services, and real-time transit information dissemination are examined. This chapter, Chapter 11, will be of interest to transit marketing staff and general managers, as well as strategic planners, educators, and researchers.
Author :United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations Publisher : ISBN 13 : Total Pages :2866 pages Book Rating :4.F/5 ( download)
Book Synopsis Department of Transportation and Related Agencies Appropriations for 2003 by : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations
Download or read book Department of Transportation and Related Agencies Appropriations for 2003 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations and published by . This book was released on 2002 with total page 2866 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Appropriations. Subcommittee on Dept. of Transportation and Related Agencies Appropriations Publisher : ISBN 13 : Total Pages :2004 pages Book Rating :4.0/5 (9 download)
Book Synopsis Department of Transportation and Related Agencies Appropriations for 2003 by : United States. Congress. House. Committee on Appropriations. Subcommittee on Dept. of Transportation and Related Agencies Appropriations
Download or read book Department of Transportation and Related Agencies Appropriations for 2003 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Dept. of Transportation and Related Agencies Appropriations and published by . This book was released on 2002 with total page 2004 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations Publisher : ISBN 13 : Total Pages :1814 pages Book Rating :4.:/5 (319 download)
Book Synopsis Department of Transportation and Related Agencies Appropriations for 2003: 2003 budget justifications by : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations
Download or read book Department of Transportation and Related Agencies Appropriations for 2003: 2003 budget justifications written by United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations and published by . This book was released on 2002 with total page 1814 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book E-transit written by and published by . This book was released on 2003 with total page 2 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book E-Transit written by Multisystems, inc and published by . This book was released on 2003 with total page 2 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, Volume 4 of TCRP Report 84, "e-Transit: Electronic Business Strategies for Public Transportation," explores the potential of the following advanced website features for the transit industry: automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management.
Book Synopsis Encouraging Public Transportation Through Effective Land Use Actions by :
Download or read book Encouraging Public Transportation Through Effective Land Use Actions written by and published by . This book was released on 1988 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Use of Web-based Rider Feedback to Improve Public Transit Services by : Kari Edison Watkins
Download or read book Use of Web-based Rider Feedback to Improve Public Transit Services written by Kari Edison Watkins and published by . This book was released on 2015 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB’s Transit Cooperative Research Program (TCRP) Report 179: Use of Web-Based Rider Feedback to Improve Public Transit Services provides toolkit of practices, emerging platforms, and promising approaches for customer web-based and electronic feedback to help improve public transit services. Part I of the report identifies promising practices among transit agencies and other industries using in-house or third-party web-based and mobile platforms. These mobile platforms are meant to engage customers and provide guidance on managing web-based feedback. Part II includes a Tool Selection Guide to assist transit agencies with selecting a web-based feedback tool based on their needs." --Publisher's description
Book Synopsis Advanced Features of Transit Websites by :
Download or read book Advanced Features of Transit Websites written by and published by . This book was released on 2003 with total page 2 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, Volume 4 of TCRP Report 84, "e-Transit: Electronic Business Strategies for Public Transportation," explores the potential of the following advanced website features for the transit industry: automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management.
