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Author : Marsha Ludden
Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.0/5 ( download)
Download or read book Effective Communication Skills written by Marsha Ludden and published by . This book was released on 1992 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : G. S. Hook
Publisher :
ISBN 13 : 9781801977944
Total Pages : 256 pages
Book Rating : 4.9/5 (779 download)
Download or read book EFFECTIVE COMMUNICATION SKILLS ( Updated Version 2nd Edition ) written by G. S. Hook and published by . This book was released on 2021-04-22 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Key to Being Unforgettable is Here - Become a Compelling Communicator & a Better Listener by Learning Powerful Verbal and Non-Verbal Communication Strategies! Keep Reading! Are you constantly struggling to put your thoughts into words? Have your emotions gotten the best of you and caused friction within your team? Have you always been the meek, shy type who everyone talks over? Well, not anymore! In an age where communication happens mostly through a screen, a lot can get lost in translation. Often times, people can be super charming when chatting online, only to become crippled with social anxiety when it's time to meet up. It's like when you successfully apply for a job online and end up choking when it's time to do that in-person interview. Or when you exchange messages with someone you like until late at night, but end up speechless on the actual date. You're not alone. We take communication for granted, but what we fail to realize is that it's the key to fostering better relationships... whether that's with people we want to know on a personal level, or people we work with. And if we can't communicate properly, we are often misunderstood or, worse, forgotten. This is what "EFFECTIVE COMMUNICATION SKILLS" aims to address! In this powerful guide to becoming a better, more compelling communicator, you will: Be unforgettable and make a great first impression using persuasive verbal and non-verbal communication strategies, whether in person or virtually Get the answers to your most pressing questions by learning how to be more thoughtful in your questioning process Put an end to all conflicts around you every single day by learning effective resolution techniques Become a better listener by learning expert-approved tips on how to become a thoughtful communicator Learn the four powerful ways to strengthen your emotional awareness and curb negative emotions before they overwhelm your words Overcome all communication barriers by learning all about the top mistakes to avoid, whether on a personal or organizational level And so much more! This guide is all you need to learn how to talk to anyone, improve your social intelligence, and strengthen your charisma... because YOU have the potential to be great!
Author : Sanjay Kumar
Publisher :
ISBN 13 : 9780199488803
Total Pages : 240 pages
Book Rating : 4.4/5 (888 download)
Download or read book Communication Skills written by Sanjay Kumar and published by . This book was released on 2018-05-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is covers all the aspects of the subject, including basics of communication, English language, listening, speaking, reading, and writing skills. Due to its exhaustive coverage and practical approach, it is suitable for students of diploma courses too.
Author : G S Hook
Publisher : G. S. Hook
ISBN 13 : 9781801975650
Total Pages : 210 pages
Book Rating : 4.9/5 (756 download)
Download or read book COMMUNICATION SKILLS TRAINING ( Updated Version 2nd Edition ) written by G S Hook and published by G. S. Hook. This book was released on 2021-04-12 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: !! FINALLY THE UPDATED VERSION OF THE SECOND EDITION!! Did you lack Communication skills and you are looking for a way to improve your skills? With this book, you will be able to improve your communication skills? This book is writing not just for professionals but also for people who are just learning or wish to learn more about communication. This book contains different kinds of communication aspect such as basic of communication, the importance of communication, Public speaking, how to be an authority, Persuasion relationship, workplace and Interview, Empathy and communication and so on. We all know To build strong relationships is much more necessary than words. Nonverbal communication is a huge aspect of any relationship. There are countless ways non-verbal expressions can help the relationship. So how do we go about this if we are not well good in communication? With this book, you will be able to understand the concept of communication. As a leader, you show them in your downline that you are interested in their business growth and your growth when you have regular contact with them. It is the best way to inspire others to work on building their own networking business. How many people do you know who have left an MLM company? And one of the biggest reasons they quit is because they have little or no contact with their upline. Most people who register with a network marketing company need direction and guidance. It's up to you to give it to them. And to do this, you need to communicate. This can only be done if you are very good at communication. it is not too late to learn. you can improve your communication skills anytime but it is better to do that now than later as you may not know when you might be called on to lead an organization. Communication is the key of good leadership. The system for sending information or messages from one place to another is communication. Each individual must be well equipped with the tools to communicate effectively, whether on a personal level or at work. According to management gurus, the fact that a good communicator is half the battle is won. After all, if someone speaks and listens well, there is little or no room for misunderstanding. Taking this fact into account, the main causes of misunderstanding are due to the inability to speak well or listen effectively. Think you've got communication in the bag? Think again. It's a complicated and critical skill to master and we're here to help you do just that! Communication is an essential attribute of human life, which is why we all spend most of our time either receiving or requesting information. Lack of communication creates tensions and destroys personal and business relationships. Don't way till tomorrow before getting this book. Time waits for no one. as I said earlier you might be needed at any time in life to be a leader of an organization or any other thing. Don't let your communication fail you. get the book today and you will never regret you did.
Author : G S Hook
Publisher : G.S. Hook
ISBN 13 : 9781801975346
Total Pages : 224 pages
Book Rating : 4.9/5 (753 download)
Download or read book EFFECTIVE COMMUNICATION ( Updated Version 2nd Edition ) written by G S Hook and published by G.S. Hook. This book was released on 2021-03-31 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: !!! Finally the UPDATD VERSION of the SECOND EDITION !!! Developing effective communication skills is not the easiest of tasks, especially if you don't know how to approach self-improvement in general. The improvement of existing interaction abilities and the development of an effective communication skillset are incredibly positive steps for any individual. Progressing one's communication capabilities, both at home and at work, will have positive benefits including an increase in happiness and productivity. Stronger interaction leads to an increased in trust and understanding, both of which build more sustainable and rewarding relationships with those around you. Effective communication skills can benefit any person at any stage in their life. These types of soft skills are highly sought after in the workplace and are integral in maintaining a happy and long-lasting home-life. Improving your ability to communicate can have a tremendously positive impact in many areas of your life. You can expect an increase in happiness, confidence, and successful social interaction. There are very few areas in life in which you can succeed in the long run without this crucial skill. Here's just a part of what you'll discover: Listen with greater empathy and understanding to what the other person is saying and feeling Engage in empathic dialogue to achieve mutual understanding Manage conflicts and disagreements calmly and successfully Nurture your relationships on a consistent basis Experience the power of expressing gratitude and appreciation The most common communication obstacles between people and how to avoid them How to express anger and avoid conflicts How to handle difficult and toxic people Be an authority in any situation The art of giving and receiving feedback The art of excellent communication Social intelligence for business Effective communication strategies and techniques How to communicate effectively in job interviews How to read faces and how to effectively predict future behaviors How to give a great public presentation How to create your own unique personality in business (and everyday life) Start improving your life today. The first step is always awareness.
Author : Celeste Lawson
Publisher : Cambridge University Press
ISBN 13 : 1108594417
Total Pages : 491 pages
Book Rating : 4.1/5 (85 download)
Download or read book Communication Skills for Business Professionals written by Celeste Lawson and published by Cambridge University Press. This book was released on 2019-06-12 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.
Author : Gwen Marram Van Servellen
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834207660
Total Pages : 422 pages
Book Rating : 4.2/5 (76 download)
Download or read book Communication Skills for the Health Care Professional written by Gwen Marram Van Servellen and published by Jones & Bartlett Learning. This book was released on 1997 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.
Author : Richard Ellis
Publisher : Intellect Books
ISBN 13 : 9781841502496
Total Pages : 0 pages
Book Rating : 4.5/5 (24 download)
Download or read book Communication Skills written by Richard Ellis and published by Intellect Books. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to improving personal communication, including advice on giving presentations, interviewing, writing, and other related topics.
Author : KONAR, NIRA
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 939181803X
Total Pages : 244 pages
Book Rating : 4.3/5 (918 download)
Download or read book COMMUNICATION SKILLS FOR PROFESSIONALS, Second Edition written by KONAR, NIRA and published by PHI Learning Pvt. Ltd.. This book was released on 2021-11-08 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Communication Skills for Professionals’ is a time-tested book which aims to equip students, academicians and professionals with all the necessary skills to communicate effectively, so that they can thrive in this competitive world. WHAT DOES THE BOOK CONTAIN This compact and student friendly text is divided in several sections, and covers several topics like Detailed section on Vocabulary. • Items of: grammar; verbs; phrasal verbs; voices; tenses; transformation and synthesis of sentences. • ‘Rectification of Grammatical Errors’ in order to identify and correct errors. • Analysis of the 4 skills of Listening, Speaking, Reading and Writing. • Skills of Technical Writing and Public Speaking. • Body Language and Group Discussion. All these and more aims to make the learner a winner, not only in his personal life, but also in his Professional life. The book is easy to read and understand. Each point is illustrated with examples from practical life. Even the grammar exercises and all other activity-based questions have been skillfully designed and worked out in Classrooms. WHAT IS NEW TO THIS EDITION • In the modern business world where speed and ease of communication is very important E-mails have become widely prevalent. An E-mail can even make or break a career. • Detailed discussions have been shared in this Edition on how to write the perfect E-mail. • A completely new chapter has been added on social media tools like LinkedIn, Facebook and Twitter. Job seekers would learn how to upload their portfolios and highlight their skills and achievements and connect with prospective employers and collaborators. Book Reviews "I have been a regular user of the book by Prof. Nira Konar and found it a very reliable resource. The chapters on ‘Group Discussion and Body Language’ are particularly helpful. Besides, the chapter on ‘Communication Theory’ has been relevantly and effectively explained keeping in mind the needs of the students. Overall, the book is very accessible by all levels of students. It is a part of recommended reading for my students." - Nandini Mukherjee Course Coordinator, Department of Communicative English, St. Xavier's College, Kolkata "An extremely concise, lucidly written and reader-friendly book, that serves as a handy reference manual for all in-service English language teachers of degree engineering colleges. The B.Tech Communicative English syllabus has been closely followed, with detailed sections on grammar, writing and comprehension. The chapters on vocabulary take an insightful look at etymology, word origins, synonymy and antonymy. Detailed word lists and practice exercises make the section extremely helpful for practicing teachers. The sections on grammar are fairly detailed, offering a thorough analysis of Verbs, Tenses, Voice, Narration, Transformation of Sentences and Error Correction. There are plenty of practice exercises for the teacher to choose from. Reading skills are well discussed and technical writing is given all the importance and predominance it usually occupies in any course on technical communication. The section on report writing is extremely useful as a guide for teachers for teaching students the formatting and writing essentials in documenting reports. There is a section on professional speaking too, which enriches the content of the book. On the whole, the book is of continuing usefulness and relevance in any technical English course and will be used by teachers and students alike for many years to come." - Dr Indrajit Bose Assistant Professor of English, GNIT, Kolkata "Dr. Konar's book acts as a comprehensive guide to the students of professional, technical as well as basic courses to hone their language skills. The language of the book is persuasive, fluid and student-friendly which makes it useful even to the first generation learners of English. The scope of this book extends from word-building to report writing and covers almost all the thrust areas of language training in a nutshell. Hence, it deserves a shelf-space in the library of any institution." - Ayushman Banerjee, Assistant Professor in English, Haldia Government College, Kolkata "This is one of the best books on 'Communication' available in the market. Dr. Nira Konar is a brand by herself whenever English Language Teaching (ELT) comes into discussion. This compact edition discusses in detail the various aspects of language ranging from Vocabulary, Grammar, Syntax to effective communication in business. The book gives a clear reading of LSRW skills such as writing, reading, listening, and public speaking. It further confers different means of effective communication, situational dialogues, body language, and group discussions. The book follows the present MAKAUT curriculum of English for B.Tech 1st year 2nd Semester (HM-HU 201 & HM-HU 291) thoroughly. It not only gives an overview of the Theory syllabus but also provides details of Language Laboratory activities as well. “Communication Skills for Professionals” enables the readers to express themselves clearly and communicate effectively at the workplace. This book not only deals with the rudiments of communication but also gives insights into the body language and provides important tips on how to be successful at interviews and group discussions. Primarily intended for students of engineering and technology, the book will also be useful for Management students and the students of all disciplines who want to acquire the skill in corporate communication and excel in their respective professional areas." - Sohini Datta Assistant Professor, Department of Management, IEM, Sector V, Salt Lake, Kolkata "Easy and in-depth writing on the subject is the aim of this book. The author has put in here the fruits of teaching the students from the wide-ranging and first-hand knowledge of business speaking and writing, and listening in a friendly way. It is enriched with extensive references. On every page of the book the students will see how a simpler style of English is balanced with their need." - Dalia Sen Assistant Professor, Bengal Institute of Technology (Under Techno India Group), Kolkata
Author : Perry MCINTOSH
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215115
Total Pages : 226 pages
Book Rating : 4.7/5 (612 download)
Download or read book Interpersonal Communication Skills in the Workplace written by Perry MCINTOSH and published by AMACOM Div American Mgmt Assn. This book was released on 2008-07-10 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Author : John W. Davies
Publisher : Pearson Prentice Hall
ISBN 13 :
Total Pages : 190 pages
Book Rating : 4.3/5 (91 download)
Download or read book Communication Skills written by John W. Davies and published by Pearson Prentice Hall. This book was released on 2001 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rev. ed. of: Communication for engineering students / John W. Davies. 2nd ed. 1996.
Author : LEENA SEN
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120333012
Total Pages : 286 pages
Book Rating : 4.1/5 (23 download)
Download or read book COMMUNICATION SKILLS written by LEENA SEN and published by PHI Learning Pvt. Ltd.. This book was released on 2007-09-20 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, the need for communication skills has become more important than ever before. Communication plays a vital role — be it the preparation one has to do to face an interview or deal with diverse business deals, or interacting with colleagues, superiors, and others. The Second Edition of this text, based on the feedback received from the readers, continues to highlight the vital skills one needs for effectively communicating in diverse situations. Divided into five parts, the text shows the power of three V’s of communication — the verbal, the visual and the vocal, examining at the same time the role of formal and informal communication methods, and stressing the significance of grapevine in organizations. It also demonstrates how important listening is, and the basic skill-sets needed by a manager for business dealings. Further, the text gives the nuances of verbal communication and the factors necessary for preparing a presentation besides giving a comprehensive view of non-verbal communication. It highlights the role of written communication, the importance of business writing, the formats of business letters, memos, and report writing, and how flawed thinking impedes written communication. The text concludes by emphasizing the crucial role played by corporate communication in enhancing an organization’s image. What’s New to This Edition : New concepts such as Fog Index/Readability Index, Business Terms, Acronyms, Abbreviations, e-mail Etiquette, Virtual Team Skills, and Social Skills. Many exercises and other inputs. Written in a clear and straightforward style and in a student-friendly fashion, this concise and compact text is intended both for students of management and for young executives and managers.
Author : Elsevier
Publisher : Elsevier Health Sciences
ISBN 13 : 0323681328
Total Pages : 256 pages
Book Rating : 4.3/5 (236 download)
Download or read book Effective Communication for Health Professionals - E-Book written by Elsevier and published by Elsevier Health Sciences. This book was released on 2019-09-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations. UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter. Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication. Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you’ve learned to practice. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers. End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter. NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. UPDATED! Content reflects the most current communication tools for the modern healthcare setting. NEW! Full-color design and art program promote engagement. NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.
Author : Philip Burnard
Publisher : Springer
ISBN 13 : 1489945113
Total Pages : 225 pages
Book Rating : 4.4/5 (899 download)
Download or read book Effective Communication Skills for Health Professionals written by Philip Burnard and published by Springer. This book was released on 2013-12-14 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : G S Hook
Publisher :
ISBN 13 : 9781914039744
Total Pages : 210 pages
Book Rating : 4.0/5 (397 download)
Download or read book Effective Communication Skills written by G S Hook and published by . This book was released on 2020-11-02 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you tired of being perused?Do you want really discover how to feel comfortable in any question, during conversations in private and in public?If you answered yes to any of those questions - keep reading. The art of communication is critical for all and sundry to achieve any field. Effective conversation calls for sensitivity and lightness of contact, and you can learn how to increase all of the abilities you want so that others will need to have interaction with you and pay attention what you have to say. it is an ability like any other talent, and after you study how to correctly do it, you'll see that quite a few issues which you have to your lifestyles will become less hectic, consequently, conditions grow to be greater viable. Effective communication is like the oil that runs through the cogs of a gadget, making it run smoothly, efficaciously, and optimistically silently. ask any mechanic what the maximum tragic sound is, and they may tell you the grinding, knocking sound of an first-rate motor that no longer has any oil going via it. Human interplay is critical in trying to establish a connection with different people and is fundamental in constructing any type of dating. a mere look, the unenthusiastic good day, or handing out of memos are all sorts of conversation with the aid of which human beings can deliver the message closer to the opposite character. There may be no restriction as to in which interplay can be implemented, and there's absolutely no risk that a person can run out of approaches to specific themselves. In this book, you will learn everything you need to know about how to effectively communicate without being misunderstood, including: How to make your communications fit for purpose What makes a meaningful conversation? Benefits of effective communication Mindset for effective communication How to communicate effectively at work Empathy and communication skills Master negotiation communication strategies Effective communication in a relationship Effective conflict resolution communication How to build effective communication skills How to handle public speaking How to get your point across and avoid conflicts How body language can complement your verbal skills How to be an active listener Effective communication strategies and techniques And more... Effective communication skills will profit a person at any stage in their life. These kinds of soft skills are extremely wanted within the geographic point and are integral in maintaining a contented and durable home-life. Up your ability to speak will have a hugely positive impact in several areas of your life? You'll expect a rise in happiness, confidence, and no-hit social interaction. There are only a few areas in life during which you'll achieve the long-standing time while not this important ability. Communicating may be as clean as respiratory, and that's what this e-book is going that will help you do. End traumatic about the right matters to mention or how to say it. Get this book today, and be nicely on your manner to being the fine communicator.
Author : Suzanne Kurtz
Publisher : CRC Press
ISBN 13 : 1138030236
Total Pages : 389 pages
Book Rating : 4.1/5 (38 download)
Download or read book Teaching and Learning Communication Skills in Medicine written by Suzanne Kurtz and published by CRC Press. This book was released on 2017-12-21 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book and its companion, Skills for Communicating with Patients, Second Edition, provide a comprehensive approach to improving communication in medicine. Fully updated and revised, and greatly expanded, this new edition examines how to construct a skills curricular at all levels of medical education and across specialties, documents the individuals skills that form the core content of communication skills teaching programmes, and explores in depth the specific teaching, learning and assessment methods that are currently used within medical education. Since their publication, the first edition of this book and its companionSkills for Communicating with Patients, have become standards texts in teaching communication skills throughout the world, 'the first entirely evidence-based textbooks on medical interviewing. It is essential reading for course organizers, those who teach or model communication skills, and program administrators.
Author : NIRA KUMAR
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120344200
Total Pages : 218 pages
Book Rating : 4.1/5 (23 download)
Download or read book Communication Skills for Professionals written by NIRA KUMAR and published by PHI Learning Pvt. Ltd.. This book was released on 2011-08-09 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s competitive and globalized world, communication has become an essential tool for everyone—be they students, academics or professionals. For technocrats and professionals, it becomes all the more necessary to acquire good communication skills as they have to communicate effectively with all their business and professional colleagues. This book on Communication Skills for Professionals, now in its Second Edition, strives to equip the students of engineering and technology with the requisite knowledge of effective communication. Divided into seven parts, this compact and student-friendly text discusses the various aspects of language such as vocabulary, grammar, verbs, phrasal verbs, voices, tenses, transformation and synthesis of sentences. Besides, the book gives a clear analysis of such skills as writing, reading, listening and public speaking. Finally, the book ends with means of effective communication, business communication, situational dialogues, public speaking skills, body language, and group discussions (GDs). The book which is suffused with plenty of examples and skillfully designed questions, is primarily intended as a textbook for the first-year engineering students of West Bengal University of Technology (WBUT) for their core course on English Language and Communication. It is activity based and classroom tested and would be highly useful also for B.Tech./BE students across the country. WHAT’S NEW TO THIS EDITION : A new chapter on Business Communication New sections on Business Talk and Meetings Gives the characteristics of a good speaker Has more indepth study of listening and reading skills.
