Effective Apology

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Effective Apology

Author : John Kador
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609944577
Total Pages : 285 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Effective Apology by : John Kador

Download or read book Effective Apology written by John Kador and published by Berrett-Koehler Publishers. This book was released on 2009-05-11 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we realize. But we don’t need more apologies, says John Kador—we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Effective Apology challenges you to think about the fundamental value and importance of apology as it delivers detailed advice for making an apology that truly heals and renews. Kador explores the Five Rs of apology: Recognize the wrong and the person harmed; accept moral Responsibility for your actions; express Remorse; provide meaningful Restitution; and offer assurance that the offense will not be Repeated. Making apology work in the real world—when and how to apologize, in what medium, and how to make it stick—is made clear through over seventy examples of good and bad apologies drawn from the news, popular culture, and the experiences of Kador, his clients, and his friends. The willingness to apologize signals strength, character, and integrity. Effective leadership is impossible without effective apology. John Kador shows how to craft and deliver a confident apology that will defuse resentment, reduce litigation, create goodwill, and transform a relationship ruptured by mistrust and disappointment into something stronger and more durable than it ever was before.

A Good Apology

Author : Molly Howes
Publisher : Hachette UK
ISBN 13 : 0349426546
Total Pages : 211 pages
Book Rating : 4.3/5 (494 download)

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Book Synopsis A Good Apology by : Molly Howes

Download or read book A Good Apology written by Molly Howes and published by Hachette UK. This book was released on 2020-07-21 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Beautifully outlines how our relationships can dramatically improve by an authentic way to repair' Eve Rodsky, bestselling author of Fair Play 'Practical, effective remedies that can help make reconciled relationships possible' Bishop Michael B Curry In the vein of Hold Me Tight and The Body Keeps the Score, this paradigm-shifting book on apologies shows how they work, why they're so hard, and why they are essential for rebuilding relationships. We've all done something wrong or made a mistake or insulted someone - even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, clinical psychologist Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps. An apology is a small-scale event between people, but it's enormously powerful. This comprehensive book gives readers the tools to fix their relationships, make amends, and move forward. With it, you'll fully understand the meaning and importance of this universal and timeless endeavour: a good apology.

Why Won't You Apologize?

Author : Harriet Lerner
Publisher : Simon and Schuster
ISBN 13 : 1501129619
Total Pages : 208 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis Why Won't You Apologize? by : Harriet Lerner

Download or read book Why Won't You Apologize? written by Harriet Lerner and published by Simon and Schuster. This book was released on 2017-10-10 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best-selling author of The Dance of Anger shares insight into the role of apologies in healing broken connections and restoring trust, sharing compelling case stories and tested theories that explain how to craft a meaningful apology while avoiding choices that deepen original injuries.

Effective Apology

Author : John Kador
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1576759016
Total Pages : 285 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis Effective Apology by : John Kador

Download or read book Effective Apology written by John Kador and published by Berrett-Koehler Publishers. This book was released on 2009-05-04 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Jessie Jackson to Eliot Spitzer, JetBlue to John Edwards, the news is filled with public apologies - some effective and some not so. At some point everyone needs to make an effective apology. Effective Apology is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. The news is flooded with stories of people apologizing. But we dont need more apologies, says author John Kadorwe need better ones. Too many people miss tapping into the transformative power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Kador uses over seventy examples of good and bad apologies, drawn from the news, popular culture, and our own experiences, to show how to make apology work in the real worldwhen and how to apologize, in what medium, and how to make it stick.

The Power of Apology

Author : Beverly Engel
Publisher : John Wiley & Sons
ISBN 13 : 0471218928
Total Pages : 277 pages
Book Rating : 4.4/5 (712 download)

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Book Synopsis The Power of Apology by : Beverly Engel

Download or read book The Power of Apology written by Beverly Engel and published by John Wiley & Sons. This book was released on 2002-08-05 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive." -Publishers Weekly A finalist in the Books for a Better Life Awards competition! Discover the healing power of apology and put its magic to work in your life Do you have a difficult time apologizing or are you involved with someone who does? Do you tend to overapologize and appear weak in others' eyes? Do you want to reconcile with someone but feel they owe you an apology first? Do you need to apologize or make amends to someone but don't know how to go about it? In this inspiring book from internationally acclaimed therapist and self-improvement author Beverly Engel, you will learn why some people have difficulty apologizing while others tend to overapologize. You'll learn how to give a meaningful apology, how to ask for one, and how to receive one. From making amends with those you have hurt to dealing with someone who refuses to apologize to teaching children responsibility and empathy, this life-changing book shows you how to bring a healing new element of renewal into every relationship in your life. "Beverly Engel has eloquently explained the power of apology in a remarkably insightful and perceptive manner. No one has been better able to explain what an apology means and its role in reconciliation." -Rabbi Charles A. Klein, author of How to Forgive When You Can't Forget: Healing Our Personal Relationships "Readers of this wise and lucid guide to the neglected art of authentic apology will acquire a powerful tool to help repair relationships with others and with themselves." -Jeanne Safer, Ph.D., author of Forgiving and Not Forgiving: A New Approach to Resolving Intimate Betrayal "An engaging and in-depth book on a subject that has rarely been addressed so intelligently and thoroughly. Ms. Engel offers the reader specific suggestions that can help you improve all your relationships." -Steven Farmer, M.F.T., author of Adult Children of Abusive Parents

On Apology

Author : Aaron Lazare
Publisher : Oxford University Press
ISBN 13 : 0199884994
Total Pages : 320 pages
Book Rating : 4.1/5 (998 download)

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Book Synopsis On Apology by : Aaron Lazare

Download or read book On Apology written by Aaron Lazare and published by Oxford University Press. This book was released on 2005-09-24 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.

Art of the Apology

Author : Lauren M. Bloom
Publisher :
ISBN 13 : 9781937075002
Total Pages : 0 pages
Book Rating : 4.0/5 (75 download)

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Book Synopsis Art of the Apology by : Lauren M. Bloom

Download or read book Art of the Apology written by Lauren M. Bloom and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six essential elements of any effective apology-- and the thirteen most common ways to botch it.

Effective Apology

Author : John Kador
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1605091391
Total Pages : 284 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Effective Apology by : John Kador

Download or read book Effective Apology written by John Kador and published by Berrett-Koehler Publishers. This book was released on 2009-05-11 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: From JetBlue to Eliot Spitzer, John Edwards to Pete Rose, at some point everyone needs to know how to make an effective apology. This is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. It guides the reader through all aspects of making effective apologies in all situations.

How to Apologize

Author : David LaRochelle
Publisher : Candlewick Press
ISBN 13 : 1536237299
Total Pages : 35 pages
Book Rating : 4.5/5 (362 download)

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Book Synopsis How to Apologize by : David LaRochelle

Download or read book How to Apologize written by David LaRochelle and published by Candlewick Press. This book was released on 2024-05-07 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Theodor Seuss Geisel Award–winning creators of See the Cat: Three Stories About a Dog comes a funny and handy guide that explains just how (and how not!) to say “I’m sorry.” Wouldn’t the world be a better place if everyone knew how to apologize? Luckily, this humorous guidebook is full of practical tips about when, why, and how to say you’re sorry. From a porcupine who accidentally popped his friend’s balloon to a snail who was running so fast he stepped on a sloth’s toes, hilarious examples and sweet illustrations abound. For both listeners who are just learning and older readers who need a refresher, this book will come as a welcome reminder that even though apologizing can be hard, it doesn’t have to be complicated.

When Sorry Isn't Enough

Author : Gary Chapman
Publisher : Moody Publishers
ISBN 13 : 0802485006
Total Pages : 169 pages
Book Rating : 4.8/5 (24 download)

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Book Synopsis When Sorry Isn't Enough by : Gary Chapman

Download or read book When Sorry Isn't Enough written by Gary Chapman and published by Moody Publishers. This book was released on 2013-04-22 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: “I said I was sorry!” Even in the best of relationships, all of us make mistakes. We do and say things we later regret and hurt the people we love most. So we need to make things right. But simply saying you’re sorry is usually not enough. In this book, #1 New York Times bestselling author Gary Chapman and Jennifer Thomas unveil new ways to effectively approach and mend fractured relationships. Even better, you’ll discover how meaningful apologies provide the power to make your friendships, family, and marriage stronger than ever before. When Sorry Isn’t Enough will help you . . . Cool down heated arguments Offer apologies that are fully accepted Rekindle love that has been dimmed by pain Restore and strengthen valuable relationships Trade in tired excuses for honesty, trust, and joy *This book was previously published as The Five Languages of Apology. Content has been significantly revised and updated.

Not Just Words

Author : Donna Moriarty
Publisher : Bookbaby
ISBN 13 : 9780999581209
Total Pages : 0 pages
Book Rating : 4.5/5 (812 download)

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Book Synopsis Not Just Words by : Donna Moriarty

Download or read book Not Just Words written by Donna Moriarty and published by Bookbaby. This book was released on 2018-05-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you hate to admit when you're wrong?Not Just Words: How a Good Apology Makes You Braver, Bolder, and Better at Life reveals a simple four-step method that will improve your relationships with everyone. Learn how to convert mistakes into opportunities for growth. Use it at work, in your family and intimate relationships, with friends and roommates, and even with strangers. Change your mistakes into opportunities for growth.

The Apology Impulse

Author : Cary Cooper
Publisher : Kogan Page Publishers
ISBN 13 : 0749493216
Total Pages : 361 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Apology Impulse by : Cary Cooper

Download or read book The Apology Impulse written by Cary Cooper and published by Kogan Page Publishers. This book was released on 2019-10-03 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.

WHEREAS

Author : Layli Long Soldier
Publisher : Graywolf Press
ISBN 13 : 1555979610
Total Pages : 114 pages
Book Rating : 4.5/5 (559 download)

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Book Synopsis WHEREAS by : Layli Long Soldier

Download or read book WHEREAS written by Layli Long Soldier and published by Graywolf Press. This book was released on 2017-03-07 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The astonishing, powerful debut by the winner of a 2016 Whiting Writers' Award WHEREAS her birth signaled the responsibility as mother to teach what it is to be Lakota therein the question: What did I know about being Lakota? Signaled panic, blood rush my embarrassment. What did I know of our language but pieces? Would I teach her to be pieces? Until a friend comforted, Don’t worry, you and your daughter will learn together. Today she stood sunlight on her shoulders lean and straight to share a song in Diné, her father’s language. To sing she motions simultaneously with her hands; I watch her be in multiple musics. —from “WHEREAS Statements” WHEREAS confronts the coercive language of the United States government in its responses, treaties, and apologies to Native American peoples and tribes, and reflects that language in its officiousness and duplicity back on its perpetrators. Through a virtuosic array of short lyrics, prose poems, longer narrative sequences, resolutions, and disclaimers, Layli Long Soldier has created a brilliantly innovative text to examine histories, landscapes, her own writing, and her predicament inside national affiliations. “I am,” she writes, “a citizen of the United States and an enrolled member of the Oglala Sioux Tribe, meaning I am a citizen of the Oglala Lakota Nation—and in this dual citizenship I must work, I must eat, I must art, I must mother, I must friend, I must listen, I must observe, constantly I must live.” This strident, plaintive book introduces a major new voice in contemporary literature.

Apology

Author : Sheila Quinn Simpson
Publisher : Sheila Simpson
ISBN 13 : 9780975549704
Total Pages : 84 pages
Book Rating : 4.5/5 (497 download)

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Book Synopsis Apology by : Sheila Quinn Simpson

Download or read book Apology written by Sheila Quinn Simpson and published by Sheila Simpson. This book was released on 2005 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers guidance and inspiration on how and when to say "I'm sorry." It will increase your awareness of the power and impact a sincere apology can make. The author has included examples of interpersonal, national, and international situations when an apology was or should have been extended to effect positive change.

How Can I Forgive You?

Author : Janis A. Spring
Publisher : HarperCollins
ISBN 13 : 0063219662
Total Pages : 327 pages
Book Rating : 4.0/5 (632 download)

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Book Synopsis How Can I Forgive You? by : Janis A. Spring

Download or read book How Can I Forgive You? written by Janis A. Spring and published by HarperCollins. This book was released on 2022-05-03 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If you are struggling with issues of betrayal—or the challenge of whether and how to forgive—here is the most helpful and surprising book you will ever find on the subject.”—Harriet Lerner, Ph.D., author of The Dance of Anger Everyone is struggling to forgive someone: an unfaithful partner, an alcoholic parent, an ungrateful child, a terrorist. This award-winning book provides a radical way for hurt parties to heal themselves—without forgiving, as well as a way for offenders to earn genuine forgiveness. Until now, we’ve been taught that forgiveness is good for us and that good people forgive. Dr. Janis Abrahms Spring, a gifted clinical psychologist and award-winning author of After the Affair, proposes a radical, life-affirming alternative that lets us overcome the corrosive effects of hate and get on with our lives—without forgiving. She also offers a powerful and unconventional model for earning genuine forgiveness—one that asks as much of the offender as it does of the hurt party. Beautifully written and filled with insight, practical advice, and poignant case studies, this bold and healing book offers step-by-step, concrete instructions that help us make peace with others and ourselves, while answering such crucial questions as these: How do I forgive someone who is unremorseful or dead? When is forgiveness cheap? Can I heal myself – without forgiving? How can the offender earn forgiveness? What makes for a good apology? How do we forgive ourselves for hurting another human being?

A Good Apology

Author : Molly Howes
Publisher : Grand Central Publishing
ISBN 13 : 1538701324
Total Pages : 288 pages
Book Rating : 4.5/5 (387 download)

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Book Synopsis A Good Apology by : Molly Howes

Download or read book A Good Apology written by Molly Howes and published by Grand Central Publishing. This book was released on 2020-07-21 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through its four essential steps, A GOOD APOLOGY gives groundbreaking advice on how best to make an effective apology toward rebuilding any relationship, for readers of The Body Keeps the Score. We've all done something wrong or made a mistake or insulted someone -- even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps. An apology is a small-scale event between people, but it's enormously powerful. This comprehensive book gives readers the tools to fix their relationships, make amends, and move forward. With it, you'll fully understand the meaning and importance of this universal and timeless endeavor: a good apology.

The Body Is Not an Apology

Author : Sonya Renee Taylor
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626569770
Total Pages : 159 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis The Body Is Not an Apology by : Sonya Renee Taylor

Download or read book The Body Is Not an Apology written by Sonya Renee Taylor and published by Berrett-Koehler Publishers. This book was released on 2018-02-13 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Body Is Not an Apology The Power of Radical Self-Love Against a global backdrop of war, social upheaval, and personal despair, there is a growing sense of urgency to challenge the systems of oppression that dehumanize bodies and strip us of our shared humanity. Rather than feel helpless in the face of oppression, world-renowned activist, performance poet, and author Sonya Renee Taylor teaches us how to turn to the power of radical self-love in her new book, The Body Is Not an Apology. Radical self-love is the guiding framework that transforms the learned self-hatred of our bodies and the prejudices we have about other people's bodies into a vision of compassion, equity, and justice. In a revolutionary departure from the corporate self-help and body-positivity movement, Taylor forges the inextricable bond between radical self-love and social justice. The first step is recognizing that we have all been indoctrinated into a system of body shame that profits off of our self-hatred. When we ask ourselves, "Who benefits from our collective shame?" we can begin to make the distinction between the messages we are receiving about our bodies or other bodies and the truth. This book moves us beyond our all-too-often hidden lives, where we are easily encouraged to forget that we are whole humans having whole human experiences in our bodies alongside others. Radical self-love encourages us to embark on a personal journey of transformation with thoughtful reflection on the origins of our minds and bodies as a source of strength. In doing this, we not only learn to reject negative messages about ourselves but begin to thwart the very power structures that uphold them. Systems of oppression thrive off of our inability to make peace with bodies and difference. Radical self-love not only dismantles shame and self-loathing in us but has the power to dismantle global systems of injustice-because when we make peace with our bodies, only then do we have the capacity to truly make peace with the bodies of others