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Does Student Satisfaction Mediate The Relationship Between Quality Of Higher Education And The Institutional Image
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Book Synopsis Multi-Level Governance in Universities by : Jetta Frost
Download or read book Multi-Level Governance in Universities written by Jetta Frost and published by Springer. This book was released on 2016-06-03 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governing universities is a multi-level as well as a highly paradoxical endeavor. The featured studies in this book examine critically the multifaceted repercussions of changing governance logics and show how contradictory demands for scholarly peer control, market responsiveness, public policy control, and democratization create governance paradoxes. While a large body of academic literature has been focusing on the external governance of universities, this book shifts the focus on organizations’ internal characteristics, thus contributing to a deeper understanding of the changing governance in universities. The book follows exigent calls for getting back to the heart of organization theory when studying organizational change and turns attention to strategies, structures, and control mechanisms as distinctive but interrelated elements of organizational designs. We take a multi-level approach to explore how universities develop strategies in order to cope with changes in their institutional environment (macro level), how universities implement these strategies in their structures and processes (meso level), and how universities design mechanisms to control the behavior of their members (micro level). As universities are highly complex knowledge-based organizations, their modus operandi, i.e. governing strategies, structures, and controls, needs to be responsive to the multiplicity of demands coming from both inside and outside the organization.
Book Synopsis Taiwan Education at the Crossroad by : C. Chou
Download or read book Taiwan Education at the Crossroad written by C. Chou and published by Palgrave Macmillan. This book was released on 2012-07-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chou and Ching examine the processes of schooling in Taiwan amidst social, cultural, economic, and political conflict resulting from local and global dilemmas. Collectively, these issues offer a panoramic and in-depth glimpse from the past to the future of educational trends in Taiwan.
Book Synopsis University Rankings by : Jung Cheol Shin
Download or read book University Rankings written by Jung Cheol Shin and published by Springer Science & Business Media. This book was released on 2011-06-06 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking and exhaustive analysis of university ranking surveys scrutinizes their theoretical bases, methodological issues, societal impact, and policy implications, providing readers with a deep understanding of these controversial comparators. The authors propose that university rankings are misused by policymakers and institutional leaders alike. They assert that these interested parties overlook the highly problematic internal logic of ranking methodologies even as they obsess over the surveys’ assessment of their status. The result is that institutions suffer from short-termism, realigning their resources to maximize their relative rankings. While rankings are widely used in policy and academic discussions, this is the first book to explore the theoretical and methodological issues of ranking itself. It is a welcome contribution to an often highly charged debate. Far from showing how to manipulate the system, this collection of work by key researchers aims to enlighten interested parties.
Author :Evangelos Grigoroudis Publisher :Springer Science & Business Media ISBN 13 :1441916407 Total Pages :319 pages Book Rating :4.4/5 (419 download)
Book Synopsis Customer Satisfaction Evaluation by : Evangelos Grigoroudis
Download or read book Customer Satisfaction Evaluation written by Evangelos Grigoroudis and published by Springer Science & Business Media. This book was released on 2009-11-07 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.
Book Synopsis The Enterprise University by : Simon Marginson
Download or read book The Enterprise University written by Simon Marginson and published by Cambridge University Press. This book was released on 2000-10 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the industrialised world, universities have undergone remarkable changes since the mid-1980s. In Australia, interest has been intense, and publication of The Enterprise University was very timely. First published in 2001, it was the first systematic study of the Australian system since the momentous Dawkins reforms ten years earlier. The book is grounded in case studies of most of the major Australian universities: the authors interviewed a large number of senior managers. They also have taken account of global trends and have prepared the book in the light of international research on the university as an institution. The authors contend that the modern university can be understood as an 'enterprise university', characterised by corporate-style executive leadership. In a hard-hitting conclusion they propose novel policies and directions for Australia's higher education system.
Book Synopsis From Marketing Mix to Relationship Marketing by : Christian Grönroos
Download or read book From Marketing Mix to Relationship Marketing written by Christian Grönroos and published by . This book was released on 1993 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author of this paper believes that a paradigm shift is under way in marketing theory. For the past 40 years, marketing thought, research and practice has been dominated by the marketing mix paradigm, based on the four Ps of product, price, place and promotion. Now, however, it is challenged by relationship marketing, defined as a process of establishing, maintaining and enhancing relationships with customers and other partners, at a profit, so that the objectives of the parties involved are met through a mutual exchange and fulfilment of promises, and of trust between seller and customer. The author examines the characteristics of such relationships and discusses how relationship marketing has evolved from other contemporary marketing theories.
Book Synopsis Proceedings of the 8th International Conference on Communication and Media 2022 (i-COME 22) by : Adibah Ismail
Download or read book Proceedings of the 8th International Conference on Communication and Media 2022 (i-COME 22) written by Adibah Ismail and published by Springer Nature. This book was released on 2023-10-01 with total page 571 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book.We would like to welcome you to the official website of the 8th International Conference on Communication and Media 2022 (i-COME’22). This biennial event is organized by the Department of Communication, School of Multimedia Technology and Communication, Universiti Utara Malaysia and will be held on 1 – 3 October 2022, virtually. The conference provides an opportunity to researchers, practitioners and students to interact and share their experience and knowledge in communication and media. I-COME’22 provides an excellent international platform for knowledge sharing in the areas of communication and media, as well as providing an ideal environment for new collaborations and meeting scholars and experts in the areas of communication and media. I-COME’22 welcomes participants from all over the world who are interested in communication and media, especially how globalization and current situation affects the future landscape of the fields. The aim of the conference is to provide platform for scholars, researchers and practitioners from both academia and industry to meet and share the advanced development and changes in both areas. The conference also hopes to discuss the innovative discovery of research level and promote international scientific cooperation and exchange of ideas among researchers and practitioners. Our conference relies on a wide range of challenges and issues in the fields of communication and media which will be presented through keynote addresses, plenary sessions, presentations by distinguished scholars and practitioners, and doctoral colloquium which is specially designed for post graduate students to share their experiences. The highlight of the conference will be the award presentation during the closing ceremony which will be given as recognition to the outstanding work of the selected researchers.
Book Synopsis The Psychology of Working by : David Blustein
Download or read book The Psychology of Working written by David Blustein and published by Routledge. This book was released on 2013-01-11 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this original and major new work, David Blustein places working at the same level of attention for social and behavioral scientists and psychotherapists as other major life concerns, such as intimate relationships, physical and mental health, and socio-economic inequities. He also provides readers with an expanded conceptual framework within which to think about working in human development and human experience. As a result, this creative new synthesis enriches the discourse on working across the broad spectrum of psychology's concerns and agendas, and especially for those readers in career development, counseling, and policy-related fields. This textbook is ideal for use in graduate courses on counseling and work or vocational counseling.
Book Synopsis The Marketisation of Higher Education and the Student as Consumer by : Mike Molesworth
Download or read book The Marketisation of Higher Education and the Student as Consumer written by Mike Molesworth and published by Routledge. This book was released on 2010-10-04 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: Until recently government policy in the UK has encouraged an expansion of Higher Education to increase participation and with an express aim of creating a more educated workforce. This expansion has led to competition between Higher Education institutions, with students increasingly positioned as consumers and institutions working to improve the extent to which they meet ‘consumer demands’. Especially given the latest government funding cuts, the most prevalent outlook in Higher Education today is one of business, forcing institutions to reassess the way they are managed and promoted to ensure maximum efficiency, sales and ‘profits’. Students view the opportunity to gain a degree as a right, and a service which they have paid for, demanding a greater choice and a return on their investment. Changes in higher education have been rapid, and there has been little critical research into the implications. This volume brings together internationally comparative academic perspectives, critical accounts and empirical research to explore fully the issues and experiences of education as a commodity, examining: the international and financial context of marketisation the new purposes of universities the implications of university branding and promotion league tables and student surveys vs. quality of education the higher education market and distance learning students as ‘active consumers’ in the co-creation of value changing student experiences, demands and focus. With contributions from many of the leading names involved in Higher Education including Ron Barnett, Frank Furedi, Lewis Elton, Roger Brown and also Laurie Taylor in his journalistic guise as an academic at the University of Poppleton, this book will be essential reading for many.
Book Synopsis Quality Assurance in Higher Education by : David Lim
Download or read book Quality Assurance in Higher Education written by David Lim and published by Routledge. This book was released on 2020-07-24 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2001. Universities in developing countries have followed their counterparts in developed countries and adopted quality assurance to improve the quality of their activities. This text examines the wisdom of such a move when many of the conditions necessary for its success are not present. It concludes that quality assurance can be useful in developing countries because it shows how a university's seemingly disparate activities are related to one another to serve a common goal and how the quality of these can best be improved by using an integrated approach. Quality assurance also provides more focus and direction to the work of the traditional university system. However, it must be modified to suit the conditions prevailing in developing countries by being simple in design, modest in expectations and realistic in requirements.
Book Synopsis Economy, Finance and Business in Southeastern and Central Europe by : Anastasios Karasavvoglou
Download or read book Economy, Finance and Business in Southeastern and Central Europe written by Anastasios Karasavvoglou and published by Springer. This book was released on 2018-05-02 with total page 880 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume comprises papers presented at the 8th international conference “The Economies of the Balkan and Eastern European Countries in the Changing World” (EBEEC) held in Split, Croatia in 2016. The papers cover a wide range of current issues relevant for the whole of Eastern Europe, such as European integration, economic growth, labour markets, education and tourism. Written by experienced researchers in the field of economic challenges for Eastern Europe, the papers not only analyse recent problems, but also offer policies to resolve them. Furthermore, they offer insights into the theoretical and empirical foundations of the economic processes described. The proceedings of the conference appeals to all those interested in the further economic development of the Balkan and Eastern European countries.
Book Synopsis The University as an Institution Today by : Alfonso Borrero
Download or read book The University as an Institution Today written by Alfonso Borrero and published by IDRC. This book was released on 1993 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes the philosophy, mission, function, objectives, structures and service to culture and professions of the university as an institution.
Book Synopsis What Matters in College? by : Alexander W. Astin
Download or read book What Matters in College? written by Alexander W. Astin and published by Jossey-Bass. This book was released on 1997-01-24 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Astin presents a completely new and expanded study of how students change and develop in college -- and reveals how colleges can enhance that development. Based on a study of more than 20,000 students, 25,000 faculty members, and 200 institutions, the book shows how academic programs, faculty, student peer groups, and other variables affect students' college experiences, and how these factors can shape students' personalities and behavior; values and beliefs; and academic, cognitive, and career development."--Page 4 of cover
Book Synopsis The SAGE Handbook of Innovation in Social Research Methods by : Malcolm Williams
Download or read book The SAGE Handbook of Innovation in Social Research Methods written by Malcolm Williams and published by SAGE Publications. This book was released on 2011-04-19 with total page 665 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social research is a bourgeoning field. Of course it has many traditions and approaches, but there is a high premium upon thinking differently and thinking anew because social life is never static or wholly predictable. The Handbook, edited by internationally recognized scholars, provides a comprehensive, pitch-perfect critical assessment of the field. The main features of the Handbook are: Clear organization into 4 parts dealing with The Social Context of Research; Design and Data Collection; Integrating The Analysis of New Data Types; Sampling, Inference and Measurement Clear, cutting edge chapters on Objectivity; Causation; Organizing Social Research; Correspondence Analysis; Grounded Theory; Conversational Surveys; Mixed Methods; Meta-Analysis; Optimal Matching Analysis; GIS Analysis; Quantitative Narrative Analysis; Longitudinal Studies; SEM; MLM; Qualitative Comparative Analysis; Respondent Driven Sampling Brings together a glittering assembly of the key figures working in the field of research methods Demonstrates the continuities and productive tensions between classical traditions and real world research. The result is a superbly organized text which will be required reading for anyone interested in the routes and future of social research. It is an unparalleled teaching resource and a 'must have' for serious social researchers.
Book Synopsis Contested Issues in Student Affairs by : Peter M. Magolda
Download or read book Contested Issues in Student Affairs written by Peter M. Magolda and published by Taylor & Francis. This book was released on 2023-07-03 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is your level of understanding of the many moral, ideological, and political issues that student affairs educators regularly encounter? What is your personal responsibility to addressing these issues? What are the rationales behind your decisions? What are the theoretical perspectives you might choose and why? How do your responses compare with those of colleagues?Contested Issues in Student Affairs augments traditional introductory handbooks that focus on functional areas (e.g., residence life, career services) and organizational issues. It fills a void by addressing the social, educational and moral concepts and concerns of student affairs work that transcend content areas and administrative units, such as the tensions between theory and practice, academic affairs and student affairs, risk taking and failure; and such as issues of race, ethnicity, sexual orientation, and spirituality. It places learning and social justice at the epicenter of student affairs practice.The book addresses these issues by asking 24 critical and contentious questions that go to the heart of contemporary educational practice. Intended equally for future student affairs educators in graduate preparation programs, and as reading for professional development workshops, it is designed to stimulate reflection and prompt readers to clarify their own thinking and practice as they confront the complexities of higher education.Student affairs faculty, administrators, and graduate students here situate these 24 questions historically in the professional literature, present background information and context, define key terms, summarize the diverse ideological and theoretical responses to the questions, make explicit their own perspectives and responses, discuss their political implications, and set them in the context of the changing nature of student affairs work. Each chapter is followed by a response that offers additional perspectives and complications, reminding readers of the ambiguity and complexity of many situations.Each chapter concludes with a brief annotated bibliography of seminal works that offer additional information on the topic, as well as with a URL to a moderated blog site that encourages further conversation on each topic and allows readers to teach and learn from each other, and interact with colleagues beyond their immediate campus. The website invites readers to post blogs, respond to each other, and upload relevant resources. The book aims to serve as a conversation starter to engage professionals in on-going dialogue about these complex and enduring challenges.Short ContentsThe 24 questions are organized into four units.I. The Philosophical Foundations of Student Affairs in Higher Education explores the implications and complications of student affair educators placing learning at the epicenter of their professional work. II. The Challenges of Promoting Learning and Development explores the challenges associated with learning-centered practice. III. Achieving Inclusive and Equitable Learning Environments addresses crafting learning environments that include students whose needs are often labeled “special,” or students and/or student subcultures that are often marginalized and encouraged to adapt to normalizing expectations. IV. Organizing Student Affairs Practice for Learning and Social Justice addresses the organizational and professional implications of placing learning and social justice at the epicenter of student affairs practice.
Book Synopsis Assessing Faculty Work by : Larry A. Braskamp
Download or read book Assessing Faculty Work written by Larry A. Braskamp and published by Jossey-Bass. This book was released on 1994-04 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's faculty members, like other professionals, find themselves caught between the pursuit of individual gain and the common good. Society is increasingly demanding that faculty demonstrate social responsibility toward both the institution and the larger community. This book is a practical resource for fostering and assessing faculty achievements in all aspects of their work: teaching, research, practice, and citizenship. Larry A. Braskamp and John C. Ory show that the assessment process can and must be tied to faculty development, and they explain how collegial activity and continuous improvement are important to strong performance. They identify three major elements of faculty assessment - setting expectations, collecting and organizing evidence, and using evidence - and suggest several key goals for the assessment process. The authors also show how multiple perspectives enhance the credibility of assessment, and they describe sources of evidence, including faculty members themselves, faculty colleagues, students, and experts. Specific techniques used to collect evidence are provided, as well as summaries of research on the effectiveness of each procedure. - inner pocket
Download or read book Education Policy in Japan written by OECD and published by Org. for Economic Cooperation & Development. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Japan's education system is one of the top performers compared to other OECD countries. International assessments have not only demonstrated students' and adults' high level of achievement, but also the fact that socio-economic status has little bearing on academic results. In a nutshell, Japan combines excellence with equity. This high performance is based on the priority Japan places on education and on its holistic model of education, which is delivered by highly qualified teachers and supported by the external collaboration of communities and parents. But significant economic, socio-demographic and educational challenges, such as child well-being, teacher workload and the high stakes university exam, question the sustainability of this successful model. Policy makers in Japan are not complacent, and as Japan starts implementing its Third Basic Plan for the Promotion of Education (2018-22), they are carefully analysing tomorrow's threats to Japan's current success. This report aims to highlight the many strengths of Japan's education system, as well as the challenges it must address to carry out reforms effectively and preserve its holistic model of education. The ultimate goal is to ensure that the education system delivers the best for all students, and that Japanese learners have the knowledge, skills, attitudes and values they need for the 21st century.
