Designing The Conversation

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Designing the Conversation

Author : Russ Unger
Publisher : New Riders
ISBN 13 : 0133154718
Total Pages : 481 pages
Book Rating : 4.1/5 (331 download)

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Book Synopsis Designing the Conversation by : Russ Unger

Download or read book Designing the Conversation written by Russ Unger and published by New Riders. This book was released on 2013-02-19 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable—until now. Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way. With this book, you will learn how to: Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users Prepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you Perform group facilitation in workshops, brainstorming sessions, and focus groups Manage individual facilitation activities through interviews, usability testing, sales calls, and mentoring Conduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures Understand how to manage Q & A from audiences of all sizes

Conversations with Things

Author : Diana Deibel
Publisher : Rosenfeld Media
ISBN 13 : 1933820861
Total Pages : 308 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Conversations with Things by : Diana Deibel

Download or read book Conversations with Things written by Diana Deibel and published by Rosenfeld Media. This book was released on 2021-04-20 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.

Conversational UX Design

Author : Robert J. Moore
Publisher : Morgan & Claypool
ISBN 13 : 1450363040
Total Pages : 316 pages
Book Rating : 4.4/5 (53 download)

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Book Synopsis Conversational UX Design by : Robert J. Moore

Download or read book Conversational UX Design written by Robert J. Moore and published by Morgan & Claypool. This book was released on 2019-05-29 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.

Designing Voice User Interfaces

Author : Cathy Pearl
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491955384
Total Pages : 278 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Designing Voice User Interfaces by : Cathy Pearl

Download or read book Designing Voice User Interfaces written by Cathy Pearl and published by "O'Reilly Media, Inc.". This book was released on 2016-12-19 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

Designing Bots

Author : Amir Shevat
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491974834
Total Pages : 348 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Designing Bots by : Amir Shevat

Download or read book Designing Bots written by Amir Shevat and published by "O'Reilly Media, Inc.". This book was released on 2017-05-17 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback

Designing Your Life

Author : Bill Burnett
Publisher : Knopf
ISBN 13 : 110187533X
Total Pages : 274 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Designing Your Life by : Bill Burnett

Download or read book Designing Your Life written by Bill Burnett and published by Knopf. This book was released on 2016-09-20 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BEST SELLER • At last, a book that shows you how to build—design—a life you can thrive in, at any age or stage • “Life has questions. They have answers.” —The New York Times Designers create worlds and solve problems using design thinking. Look around your office or home—at the tablet or smartphone you may be holding or the chair you are sitting in. Everything in our lives was designed by someone. And every design starts with a problem that a designer or team of designers seeks to solve. In this book, Bill Burnett and Dave Evans show us how design thinking can help us create a life that is both meaningful and fulfilling, regardless of who or where we are, what we do or have done for a living, or how young or old we are. The same design thinking responsible for amazing technology, products, and spaces can be used to design and build your career and your life, a life of fulfillment and joy, constantly creative and productive, one that always holds the possibility of surprise.

Writing Is Designing

Author : Michael J. Metts
Publisher : Rosenfeld Media
ISBN 13 : 1933820608
Total Pages : 202 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Writing Is Designing by : Michael J. Metts

Download or read book Writing Is Designing written by Michael J. Metts and published by Rosenfeld Media. This book was released on 2020-01-14 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn't even exist. Words make software human–centered, and require just as much thought as the branding and code. This book will show you how to give your users clarity, test your words, and collaborate with your team. You'll see that writing is designing.

Moments of Impact

Author : Chris Ertel
Publisher : Simon and Schuster
ISBN 13 : 1451697694
Total Pages : 272 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Moments of Impact by : Chris Ertel

Download or read book Moments of Impact written by Chris Ertel and published by Simon and Schuster. This book was released on 2014-02-11 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Moments of Impact is a book on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address—and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation—now—to shape the future of their organizations. Moments of Impact is an essential guide for ambitious leaders who get assigned the hardest and most vexing strategic issues in their organizations, for entrepreneurs trying to manage board expectations, for social change agents pioneering new business models for community impact, for hopeful educators and healthcare practitioners trying to transform slow-to-change industries, and for enterprising students committed to tackling global challenges. Drawing on decades of combined experience as innovation strategists, Ertel and Solomon articulate the purpose, principles, and practices of well-designed strategic conversations. They weave together a lively and compelling mix of social science theories and research, interviews with more than 100 thought leaders, organization leaders, and practitioners, as well as dozens of anecdotes and practical cases from diverse organizations. The book also includes a sixty-page Starter Kit with diagnostic questions, best practices, tips and suggestions, and recommended readings to enable you to put the ideas to work immediately.

Discussing Design

Author : Adam Connor
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491902361
Total Pages : 206 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Discussing Design by : Adam Connor

Download or read book Discussing Design written by Adam Connor and published by "O'Reilly Media, Inc.". This book was released on 2015-06-17 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real critique has become a lost skill among collaborative teams today. Critique is intended to help teams strengthen their designs, products, and services, rather than be used to assert authority or push agendas under the guise of "feedback." In this practical guide, authors Adam Connor and Aaron Irizarry teach you techniques, tools, and a framework for helping members of your design team give and receive critique. Using firsthand stories and lessons from prominent figures in the design community, this book examines the good, the bad, and the ugly of feedback. You’ll come away with tips, actionable insights, activities, and a cheat sheet for practicing critique as a part of your collaborative process. This book covers: Best practices (and anti-patterns) for giving and receiving critique Cultural aspects that influence your ability to critique constructively When, how much, and how often to use critique in the creative process Facilitation techniques for making critiques timely and more effective Strategies for dealing with difficult people and challenging situations

Designing for the Social Web

Author : Joshua Porter
Publisher : Peachpit Press
ISBN 13 : 013208953X
Total Pages : 201 pages
Book Rating : 4.1/5 (32 download)

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Book Synopsis Designing for the Social Web by : Joshua Porter

Download or read book Designing for the Social Web written by Joshua Porter and published by Peachpit Press. This book was released on 2010-04-07 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter what type of web site or application you’re building, social interaction among the people who use it will be key to its success. They will talk about it, invite their friends, complain, sing its high praises, and dissect it in countless ways. With the right design strategy you can use this social interaction to get people signing up, coming back regularly, and bringing others into the fold. With tons of examples from real-world interfaces and a touch of the underlying social psychology theory, Joshua Porter shows you how to design your next great social web application. Inside, you’ll discover: • The real reasons why people participate online and the psychology behind them • The Usage Lifecycle—or how people use your web application over time • How to get people past that trickiest of hurdles: sign-up • What to do when you’ve launched a web application and nobody is using it • How to analyze the effectiveness of your application screens and flows • How to grow your social web application from zero users to 1000—and beyond Designing for the social web is about much more than adding features. It’s about embracing the social interaction of the people who make you successful—and then designing smartly to encourage it.

Design Justice

Author : Sasha Costanza-Chock
Publisher : MIT Press
ISBN 13 : 0262043459
Total Pages : 358 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Design Justice by : Sasha Costanza-Chock

Download or read book Design Justice written by Sasha Costanza-Chock and published by MIT Press. This book was released on 2020-03-03 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of how design might be led by marginalized communities, dismantle structural inequality, and advance collective liberation and ecological survival. What is the relationship between design, power, and social justice? “Design justice” is an approach to design that is led by marginalized communities and that aims expilcitly to challenge, rather than reproduce, structural inequalities. It has emerged from a growing community of designers in various fields who work closely with social movements and community-based organizations around the world. This book explores the theory and practice of design justice, demonstrates how universalist design principles and practices erase certain groups of people—specifically, those who are intersectionally disadvantaged or multiply burdened under the matrix of domination (white supremacist heteropatriarchy, ableism, capitalism, and settler colonialism)—and invites readers to “build a better world, a world where many worlds fit; linked worlds of collective liberation and ecological sustainability.” Along the way, the book documents a multitude of real-world community-led design practices, each grounded in a particular social movement. Design Justice goes beyond recent calls for design for good, user-centered design, and employment diversity in the technology and design professions; it connects design to larger struggles for collective liberation and ecological survival.

Making Conversation

Author : Fred Dust
Publisher : HarperCollins
ISBN 13 : 0062933914
Total Pages : 197 pages
Book Rating : 4.0/5 (629 download)

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Book Synopsis Making Conversation by : Fred Dust

Download or read book Making Conversation written by Fred Dust and published by HarperCollins. This book was released on 2020-12-01 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.

Experiencing Design

Author : Jeanne Liedtka
Publisher : Columbia University Press
ISBN 13 : 0231550731
Total Pages : 327 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Experiencing Design by : Jeanne Liedtka

Download or read book Experiencing Design written by Jeanne Liedtka and published by Columbia University Press. This book was released on 2021-07-20 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: In daylong hackathons, design thinking seems deceptively easy. On the surface, it involves a set of seemingly simple activities such as gathering data, identifying insights, generating ideas, prototyping, and experimentation. But practiced at a superficial level, even great design tools don’t go deep enough to create the shifts in mindset and skillset that are required to achieve transformational impact. Going deep with design requires more than changing the activities of innovators; it involves creating the conditions that shape who they become. Individuals become design thinkers by experiencing design. Drawing on decades of researching design thinking and teaching it to people not trained in design, Jeanne Liedtka, Karen Hold, and Jessica Eldridge offer a guide for how to create these deep experiences at each stage of the design thinking journey, whether for an individual, a team, or an organization. For each experience phase, they specify the mindset shifts and competencies that need to be achieved, describe how different personality types experience different kinds of journeys, and show how to fully leverage the diversity of teams. Experiencing Design explores both the science and practicalities of design and includes two assessment instruments for individual and organizational development. Ultimately, innovators need to be someone new to create something new. This book shows you how to use design thinking to make this happen.

Designing with Data

Author : Rochelle King
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449334954
Total Pages : 370 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Designing with Data by : Rochelle King

Download or read book Designing with Data written by Rochelle King and published by "O'Reilly Media, Inc.". This book was released on 2017-03-29 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: On the surface, design practices and data science may not seem like obvious partners. But these disciplines actually work toward the same goal, helping designers and product managers understand users so they can craft elegant digital experiences. While data can enhance design, design can bring deeper meaning to data. This practical guide shows you how to conduct data-driven A/B testing for making design decisions on everything from small tweaks to large-scale UX concepts. Complete with real-world examples, this book shows you how to make data-driven design part of your product design workflow. Understand the relationship between data, business, and design Get a firm grounding in data, data types, and components of A/B testing Use an experimentation framework to define opportunities, formulate hypotheses, and test different options Create hypotheses that connect to key metrics and business goals Design proposed solutions for hypotheses that are most promising Interpret the results of an A/B test and determine your next move

Why Design Matters

Author : Debbie Millman
Publisher : HarperCollins
ISBN 13 : 0062872982
Total Pages : 1054 pages
Book Rating : 4.0/5 (628 download)

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Book Synopsis Why Design Matters by : Debbie Millman

Download or read book Why Design Matters written by Debbie Millman and published by HarperCollins. This book was released on 2022-02-22 with total page 1054 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Roxane Gay “Debbie Millman brings her Design Matters podcast, ‘about how the most creative people in the world create their lives,’ to the page with this excellent interview anthology. Sharpened by Millman’s penetrating commentary, the candid musings teem with insight and empathy. This sparkling collection is one to be savored slowly.”—Publisher’s Weekly The author, educator, brand consultant, and host of the widely successful and award-winning podcast Design Matters showcases dozens of her most exciting interviews, bringing together insights and reflections from today’s leading creative minds from across diverse fields. “Debbie Millman has become a singular voice in the world of intimate, enlightening conversations. She has demonstrated time, and again, why design matters.”—Roxane Gay, from the foreword Over the course of her popular podcast’s fifteen-year reign, Debbie Millman has interviewed more than 400 creative minds. In those conversations, she has not only explored what it means to design a creative life, but has, as Millman’s wife, Roxane Gay, assesses in her foreword, “created a gloriously interesting and ongoing conversation about what it means to live well, overcome trauma, face rejection, learn to love and be loved, and thrive both personally and professional.” In this illustrated, curated anthology, Millman includes approximately 80 of her best interviews with visionaries from across diverse fields. Grouped by category—Legends, Truth Tellers, Culture Makers, Trendsetters, and Visionaries—these eye-opening, entertaining, and enlightening conversations—offer insights into new ways of being and living. Accompanying each entry is a brief biography, a portrait photographed by Millman, and a pull quote written in Millman’s artistic hand. Why Design Matters features 100 images and includes interviews with: Marina Abramovic, Cey Adams, Elizabeth Alexander, Laurie Anderson, Lynda Barry, Allison Bechdel, Michael Bierut, Brené Brown, Alain de Botton, Eve Ensler, Shepard Fairey, Tim Ferriss, Louise Fili, Kenny Fries, Anand Girhidardas, Cindy Gallop, Malcolm Gladwell, Milton Glaser, Ira Glass, Seth Godin, Thelma Golden, Gabrielle Hamilton, Steven Heller, Jessica Hische, Michael R. Jackson, Oliver Jeffers, Saeed Jones, Thomas Kail, Maira Kalman, Chip Kidd, Anne Lamott, Elle Luna, Carmen Maria Machado, Thomas Page McBee, Erin McKeown, Chanel Miller, Mike Mills, Marilyn Minter, Isaac Mizrahi, Nico Muhly, Eileen Myles, Emily Oberman, Amanda Palmer, Priya Parker, Esther Perel, Maria Popova, Edel Rodriguez, Paula Scher, Amy Sherald, Simon Sinek, Pete Souza, Aminatou Sow, Brandon Stanton, Cheryl Strayed, Amber Tamblyn, Christina Tosi, Tea Uglow, Chris Ware, and Albert Watson.

Designing London

Author : Ike Ijeh
Publisher : Lund Humphries Publishers Limited
ISBN 13 : 9781848223264
Total Pages : 0 pages
Book Rating : 4.2/5 (232 download)

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Book Synopsis Designing London by : Ike Ijeh

Download or read book Designing London written by Ike Ijeh and published by Lund Humphries Publishers Limited. This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Urban character is frequently cited by planners, developers, and architects as something they wish to protect and enhance. But little or no effort is ever made to define urban character in specific or quantitative terms. In Designing London, architect and critic Ike Ijeh provides a definitive and comprehensive analysis of London's urban character. He establishes key principles by which the architecture of the capital's streets, buildings, and spaces can be designed to enhance the character of the city. He first identifies and analyses the constituent physical, social, and environmental ingredients that form London's urban character and reviews the architectural, historic, and planning context within which these ingredients operate. Then, through case studies of recent and proposed architectural projects, he discusses examples of how London's character has either been undermined or enhanced. Ultimately, the book emphasizes the enormous value of London's unique urban character and encourages greater understanding and awareness of how that character is directly affected by architectural design decisions.

Designing Your Work Life

Author : Bill Burnett
Publisher : Knopf
ISBN 13 : 0525655255
Total Pages : 305 pages
Book Rating : 4.5/5 (256 download)

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Book Synopsis Designing Your Work Life by : Bill Burnett

Download or read book Designing Your Work Life written by Bill Burnett and published by Knopf. This book was released on 2020-02-25 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Designing Your Life was published in 2016, Stanford’s Bill Burnett and Dave Evans taught readers how to use design thinking to build meaningful, fulfilling lives (“Life has questions. They have answers.” –The New York Times). The book struck a chord, becoming an instant #1 New York Times bestseller. Now, in DESIGNING YOUR WORK LIFE: How to Thrive and Change and Find Happiness at Work they apply that transformative thinking to the place we spend more time than anywhere else: work. DESIGNING YOUR WORK LIFE teaches readers how to create the job they want—without necessarily leaving the job they already have. “Increasingly, it’s up to workers to define their own happiness and success in this ever-moving landscape,” they write, and chapter by chapter, they demonstrate how to build positive change, wherever you are in your career. Whether you want to stay in your job and make it a more meaningful experience, or if you decide it’s time to move on, Evans and Burnett show you how to visualize and build a work-life that is productive, engaged, meaningful, and more fun.