Design for Six Sigma for Service, Chapter 9 - Theory of Inventive Problem Solving (TRIZ)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735828
Total Pages : 75 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 9 - Theory of Inventive Problem Solving (TRIZ) by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 9 - Theory of Inventive Problem Solving (TRIZ) written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma, Chapter 9 - Theory of Inventive Problem Solving (TRIZ)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071734570
Total Pages : 76 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma, Chapter 9 - Theory of Inventive Problem Solving (TRIZ) by : Kai Yang

Download or read book Design for Six Sigma, Chapter 9 - Theory of Inventive Problem Solving (TRIZ) written by Kai Yang and published by McGraw Hill Professional. This book was released on 2008-08-15 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.

Design for Six Sigma for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501460
Total Pages : 465 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Design for Six Sigma for Service by : Kai Yang

Download or read book Design for Six Sigma for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-06-21 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Service Design for Six Sigma

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471744700
Total Pages : 300 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Service Design for Six Sigma by : Basem El-Haik

Download or read book Service Design for Six Sigma written by Basem El-Haik and published by John Wiley & Sons. This book was released on 2005-08-19 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: A roadmap to consistent, high-quality service for anyorganization A service is typically something created to serve a payingcustomer, whether internal or external. Some services consist ofseveral processes linked together while others consist of a singleprocess. This book introduces Design for Six Sigma (DFSS), aneasy-to-master, yet highly effective data-driven method thatprevents defects in any type of service process. The particularfocus of this publication is service DFSS, which leads to what theauthors term "a whole quality business," one that takes a proactivestance and gets things right the first time. Not only does thewhole quality business produce a high-quality product and offerhigh-quality services, but it also operates at lower cost andhigher efficiency, throughout the entire life cycle, than itscompetitors because all the links in the supply chain areoptimized. Following a detailed overview that sets forth the basic premise andkey concepts of service DFSS, the authors offer all the informationand tools needed to take advantage of service DFSS within their ownorganizations, including: * Clear and in-depth coverage of the philosophical, organizational,and technical aspects of service DFSS * Step-by-step roadmap of the entire service DFSS deployment andexecution process * Full discussions of all the key methods involved in service DFSS,including axiomatic design, design for X, the theory of inventiveproblem solving (TRIZ), transfer function, design scorecards, andTaguchi's method * Practical, illustrative examples that demonstrate how the theoryis put into practice * Assistance in developing the necessary skills in applying DFSS inorganizational settings Problems and their solutions are provided at the end of eachchapter to help readers grasp the key concepts they need to moveforward in the text. Acclaro DFSS Light(r), a Java-based softwarepackage that implements axiomatic design processes discussed inChapter Eight, is available for download from an accompanying Wileyftp site. Acclaro DFSS Light(r) is a software product of AxiomaticDesign Solutions, Inc. This book is ideal as a reference to service DFSS for corporateexecutives, quality control managers, and process engineers, or asa complete training manual for DFSS teams. It is also a superiortextbook for graduate students in management, operations, andquality assurance.

Design for Lean Six Sigma

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470631694
Total Pages : 321 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Design for Lean Six Sigma by : Rajesh Jugulum

Download or read book Design for Lean Six Sigma written by Rajesh Jugulum and published by John Wiley & Sons. This book was released on 2010-01-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Lean Six Sigmais the only book that employs a "road-map" approach to DFSS, which allows corporate management to understand where they are in the process and to integrate DFSS methodology more fully into their overall business strategy. This is a similar approach to that used by Forrest Breyfogle in his successful book: "Implementing Six Sigma, 2E". This approach will allow corporate management to understand where they are in the process and to integrate DFSS methodology more fully into the overall business strategy. Another important aspect of this book is its coverage of DFSS implementation in a broad range of industries including service and manufacturing, plus the use of actual cases throughout.

Design for Six Sigma

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071435999
Total Pages : 642 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Design for Six Sigma by : Kai Yang

Download or read book Design for Six Sigma written by Kai Yang and published by McGraw Hill Professional. This book was released on 2003-06-11 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the book that clearly and logically answers the complex question quality managers and product developers face almost every day: WHICH PRODUCT DEVELOPMENT TOOLS SHOULD I USE AND WHEN? This much-needed, well-written roadmap for robust, efficient product development features: * All the coverage needed to implement six sigma in any manufacturing concern * A complete review of both traditional and contemporary design methods * Systems discussed include: DOE (Design Of Experiment), Taguchi Method, QFD (Quality Function Deployment), Axiomatic Design, and TRIZ (Theory for Inventive Problem-Solving) * Practical examples to highlight important elements of each system * A unique multi-systems approach to designing products, incorporating the traditional and contemporary methods discussed, detailing how and when to use them * Valuable assistance when preparing for certification exams

Medical Device Design for Six Sigma

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118210417
Total Pages : 556 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Medical Device Design for Six Sigma by : Basem El-Haik

Download or read book Medical Device Design for Six Sigma written by Basem El-Haik and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first comprehensive guide to the integration of Design for Six Sigma principles in the medical devices development cycle Medical Device Design for Six Sigma: A Road Map for Safety and Effectiveness presents the complete body of knowledge for Design for Six Sigma (DFSS), as outlined by American Society for Quality, and details how to integrate appropriate design methodologies up front in the design process. DFSS helps companies shorten lead times, cut development and manufacturing costs, lower total life-cycle cost, and improve the quality of the medical devices. Comprehensive and complete with real-world examples, this guide: Integrates concept and design methods such as Pugh Controlled Convergence approach, QFD methodology, parameter optimization techniques like Design of Experiment (DOE), Taguchi Robust Design method, Failure Mode and Effects Analysis (FMEA), Design for X, Multi-Level Hierarchical Design methodology, and Response Surface methodology Covers contemporary and emerging design methods, including Axiomatic Design Principles, Theory of Inventive Problem Solving (TRIZ), and Tolerance Design Provides a detailed, step-by-step implementation process for each DFSS tool included Covers the structural, organizational, and technical deployment of DFSS within the medical device industry Includes a DFSS case study describing the development of a new device Presents a global prospective of medical device regulations Providing both a road map and a toolbox, this is a hands-on reference for medical device product development practitioners, product/service development engineers and architects, DFSS and Six Sigma trainees and trainers, middle management, engineering team leaders, quality engineers and quality consultants, and graduate students in biomedical engineering.

Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735763
Total Pages : 14 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma, Chapter 1 - Quality Concepts

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007173449X
Total Pages : 24 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma, Chapter 1 - Quality Concepts by : Kai Yang

Download or read book Design for Six Sigma, Chapter 1 - Quality Concepts written by Kai Yang and published by McGraw Hill Professional. This book was released on 2008-08-15 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.

Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735755
Total Pages : 26 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Manufacturing Servitization in the Asia-Pacific

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Author :
Publisher : Springer
ISBN 13 : 9812877576
Total Pages : 413 pages
Book Rating : 4.8/5 (128 download)

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Book Synopsis Manufacturing Servitization in the Asia-Pacific by : Jing Wang

Download or read book Manufacturing Servitization in the Asia-Pacific written by Jing Wang and published by Springer. This book was released on 2015-10-24 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book systematically describes the development of manufacturing servitization in the Asia-Pacific region. It offers a practical and theoretical reference guide to the manufacturing companies in the Asia-Pacific region, which is now a major global manufacturing center. Servitization is a fairly recent trend in the manufacturing industry: some American and European manufacturing companies have successfully transformed to service oriented manufacturing companies over the past three decades, while Asian-Pacific region companies have only more recently begun to recognize the importance of servitization. But some Asia-Pacific region companies have been exploring approaches in the same direction of servitization without being aware of the concept. One unique aspect of this book is the fact that it takes into consideration the social and cultural influences of this region. It introduces companies within and beyond the region, as well as the academic world, to the current state of development of the Asia-pacific manufacturing industry and its servitization trend. This is the first book that focuses on this topic, one which is of great theoretical and practical importance.​

Design for Six Sigma

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Author :
Publisher : CRC Press
ISBN 13 : 1315352079
Total Pages : 312 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Design for Six Sigma by : Elizabeth A. Cudney

Download or read book Design for Six Sigma written by Elizabeth A. Cudney and published by CRC Press. This book was released on 2016-08-05 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation.

TOTAL QUALITY MANAGEMENT, SECOND EDITION

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Author :
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8119364767
Total Pages : 430 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis TOTAL QUALITY MANAGEMENT, SECOND EDITION by : MUKHERJEE, P. N.

Download or read book TOTAL QUALITY MANAGEMENT, SECOND EDITION written by MUKHERJEE, P. N. and published by PHI Learning Pvt. Ltd.. This book was released on 2024-08-01 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, in its second edition, presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation. It is well known that 'Total Organization Involvement' in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM, therefore, depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author's theory of 'Holistic Management System for World-class Performance and Leadership' expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The second edition of the book introduces three new chapters on 'Quality 4.0', 'Service Quality' and 'Contemporary and Emerging Concepts of TQM' to keep the readers abreast of the latest advancements in the field. The last chapter covers Quality 5.0, Society 5.0, AI & ML, Deep Learning, Robotics, Cobots and Chatbots. These technologies are integrated to synchronize TQM with latest trends in industry and society to give hands-on experience to the students and professionals. Besides, the chapter on 'Six Sigma' has been revised and updated. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book. The first edition of the book is already among the top 20 all-time best book on 'Total Quality Management' and has 88 citations globally. TARGET AUDIENCE • PGP. (Production & Operations Management) • MBA (Production & Operations Management) • PGDM (Operations Management)

Corrosion Policy Decision Making

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Publisher : John Wiley & Sons
ISBN 13 : 1119764319
Total Pages : 404 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Corrosion Policy Decision Making by : Reza Javaherdashti

Download or read book Corrosion Policy Decision Making written by Reza Javaherdashti and published by John Wiley & Sons. This book was released on 2021-12-29 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: CORROSION POLICY DECISION MAKING Explore the science, management, economy, ecology, and engineering of corrosion management and prevention In Corrosion Policy Decision Making, distinguished consultant and corrosion expert Dr. Reza Javaherdashti delivers an insightful overview of the fundamental principles of corrosion with a strong focus on the applicability of corrosion theory to industrial practice. The authors demonstrate various aspects of smart corrosion management and persuasively make the case that there is a real difference between corrosion management and corrosion knowledge management. The book contains seven chapters that each focuses on one important aspect of corrosion and corrosion management. Corrosion management is an issue that is not just corrosion science or corrosion engineering but rather a combination of both elements. To cover this paradoxical aspect of corrosion management, chapter 2 deals with some basic, introductory concepts and principles of corrosion and coating/painting (an important corrosion protection method) while chapter 3 explains the elements of smart corrosion management in detail. Another important principle of smart corrosion management is to be able to study the cost of corrosion, chapter 4 introduces important points in the economics involved in a smart corrosion management. As indicated earlier, corrosion engineering is also an integral part of corrosion management and thus chapter 5 looks at the engineering side of corrosion by detailing the example of Process Additives (EMPA). Chapter 6 for the first time looks at the possibility of using TRIZ (algorithm of invention) in corrosion management. Finally, chapter 7 presents the necessary elements for building a model that would explore the mutual interaction between corrosion and environment mainly by exploring the difference between environmental impact and environmental effect. Chapter 7 is also very important because the four models so far applied to estimate the cost of corrosion (Uhlig Method, Hoar Method, I/O method and LCC method) are not capable of suggesting any clear model or a sensible way of exploring the elements necessary to explain the impact of indirect costs of corrosion the most important of which being environmental damages imposed by corrosion. This book is ideal for engineers, students, and managers working or studying corrosion, Corrosion Policy Decision Making is also an indispensable resource for professionals in the fields of upstream and downstream, on-shore/off-shore oil and gas, transportation, mining, power generation as well as major sectors of other strategic industries.

And Suddenly the Inventor Appeared

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Author :
Publisher : Technical Innovation Center, Inc.
ISBN 13 : 9780964074026
Total Pages : 192 pages
Book Rating : 4.0/5 (74 download)

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Book Synopsis And Suddenly the Inventor Appeared by : Genrikh Saulovich Alʹtshuller

Download or read book And Suddenly the Inventor Appeared written by Genrikh Saulovich Alʹtshuller and published by Technical Innovation Center, Inc.. This book was released on 1996 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Applying Design for Six Sigma to Software and Hardware Systems

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Author :
Publisher : Pearson Education
ISBN 13 : 0137035918
Total Pages : 732 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Applying Design for Six Sigma to Software and Hardware Systems by : Eric Maass

Download or read book Applying Design for Six Sigma to Software and Hardware Systems written by Eric Maass and published by Pearson Education. This book was released on 2009-08-19 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Example-Rich Guide to Building Better Systems, Software, and Hardware with DFSS Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems, two leading experts offer a realistic, step-by-step process for succeeding with DFSS. Their clear, start-to-finish roadmap is designed for successfully developing complex high-technology products and systems that require both software and hardware development. Drawing on their unsurpassed experience leading Six Sigma at Motorola, the authors cover the entire project lifecycle, from business case through scheduling, customer-driven requirements gathering through execution. They provide real-world examples for applying their techniques to software alone, hardware alone, and systems composed of both. Product developers will find proven job aids and specific guidance about what teams and team members need to do at every stage. Using this book’s integrated, systems approach, marketers, software professionals, and hardware developers can converge all their efforts on what really matters: addressing the customer’s true needs. Learn how to Ensure that your entire team shares a solid understanding of customer needs Define measurable critical parameters that reflect customer requirements Thoroughly assess business case risk and opportunity in the context of product roadmaps and portfolios Prioritize development decisions and scheduling in the face of resource constraints Flow critical parameters down to quantifiable, verifiable requirements for every sub-process, subsystem, and component Use predictive engineering and advanced optimization to build products that robustly handle variations in manufacturing and usage Verify system capabilities and reliability based on pilots or early production samples Master new statistical techniques for ensuring that supply chains deliver on time, with minimal inventory Choose the right DFSS tools, using the authors’ step-by-step flowchart If you’re an engineer involved in developing any new technology solution, this book will help you reflect the real Voice of the Customer, achieve better results faster, and eliminate fingerpointing. About the Web Site The accompanying Web site, sigmaexperts.com/dfss, provides an interactive DFSS flowchart, templates, exercises, examples, and tools.

Green Business: Concepts, Methodologies, Tools, and Applications

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Author :
Publisher : IGI Global
ISBN 13 : 1522579168
Total Pages : 1685 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Green Business: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Green Business: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-02-01 with total page 1685 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issues of sustainability and corporate social responsibility have become vital discussions in many industries within the public and private sectors. In the business realm, incorporating practices that serve the overall community and ecological wellbeing can also allow businesses to flourish economically and socially. Green Business: Concepts, Methodologies, Tools, and Applications is a vital reference source for the latest research findings on the challenges and benefits of implementing sustainability into the core functions of contemporary enterprises, focusing on how green approaches improve operations. Highlighting a range of topics such as corporate sustainability, green enterprises, and circular economy, this multi-volume book is ideally designed for business executives, business and marketing professionals, business managers, academicians, and researchers actively involved in the business industry.