Design for Six Sigma for Service, Chapter 7 - Value Engineering

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735801
Total Pages : 61 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 7 - Value Engineering by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 7 - Value Engineering written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501460
Total Pages : 465 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Design for Six Sigma for Service by : Kai Yang

Download or read book Design for Six Sigma for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-06-21 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735763
Total Pages : 14 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 3 - Value Creation for Service Product written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques

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Author :
Publisher : CRC Press
ISBN 13 : 143988725X
Total Pages : 367 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques by : Kim H. Pries

Download or read book Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques written by Kim H. Pries and published by CRC Press. This book was released on 2012-12-13 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: A company with effective cost reduction activities in place will be better positioned to adapt to shifting economic conditions. In fact, it can make the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques covers the methods and techniques currently available for lowering the costs of products, processes, and services. Describing why cost reductions can be just as powerful as revenue increases, the book arms readers with the understanding required to select the best solution for their company’s culture and capabilities. It emphasizes home-grown techniques that do not require the implementation of any new methodologies—making it easy to apply them in any organization. The authors explain how to reduce costs through traditional Lean methods and Lean Six Sigma. They also present Six Sigma cost savings techniques from Manufacturing Six Sigma, Services Six Sigma, and Design for Six Sigma. The book also presents optimization techniques from operations research methods, design experiment, and engineering process control. Helping you determine what your organization’s value proposition is, the text explains how to improve on the existing proposition and suggests a range of tools to help you achieve this goal. The tools and techniques presented vary in complexity and capability and most chapters include a rubric at the start to help readers determine the levels of competence required to perform the tasks outlined in that chapter.

Service Design for Six Sigma

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471744700
Total Pages : 300 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Service Design for Six Sigma by : Basem El-Haik

Download or read book Service Design for Six Sigma written by Basem El-Haik and published by John Wiley & Sons. This book was released on 2005-08-19 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: A roadmap to consistent, high-quality service for anyorganization A service is typically something created to serve a payingcustomer, whether internal or external. Some services consist ofseveral processes linked together while others consist of a singleprocess. This book introduces Design for Six Sigma (DFSS), aneasy-to-master, yet highly effective data-driven method thatprevents defects in any type of service process. The particularfocus of this publication is service DFSS, which leads to what theauthors term "a whole quality business," one that takes a proactivestance and gets things right the first time. Not only does thewhole quality business produce a high-quality product and offerhigh-quality services, but it also operates at lower cost andhigher efficiency, throughout the entire life cycle, than itscompetitors because all the links in the supply chain areoptimized. Following a detailed overview that sets forth the basic premise andkey concepts of service DFSS, the authors offer all the informationand tools needed to take advantage of service DFSS within their ownorganizations, including: * Clear and in-depth coverage of the philosophical, organizational,and technical aspects of service DFSS * Step-by-step roadmap of the entire service DFSS deployment andexecution process * Full discussions of all the key methods involved in service DFSS,including axiomatic design, design for X, the theory of inventiveproblem solving (TRIZ), transfer function, design scorecards, andTaguchi's method * Practical, illustrative examples that demonstrate how the theoryis put into practice * Assistance in developing the necessary skills in applying DFSS inorganizational settings Problems and their solutions are provided at the end of eachchapter to help readers grasp the key concepts they need to moveforward in the text. Acclaro DFSS Light(r), a Java-based softwarepackage that implements axiomatic design processes discussed inChapter Eight, is available for download from an accompanying Wileyftp site. Acclaro DFSS Light(r) is a software product of AxiomaticDesign Solutions, Inc. This book is ideal as a reference to service DFSS for corporateexecutives, quality control managers, and process engineers, or asa complete training manual for DFSS teams. It is also a superiortextbook for graduate students in management, operations, andquality assurance.

Design for Six Sigma for Service, Chapter 5 - Customer Value Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007173578X
Total Pages : 21 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 5 - Customer Value Management by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 5 - Customer Value Management written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735747
Total Pages : 27 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 1 - Six Sigma in Service Organizations written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735755
Total Pages : 26 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 2 - Design for Six Sigma Road Map for Service written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735798
Total Pages : 32 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735836
Total Pages : 97 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design for Six Sigma in Technology and Product Development

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Author :
Publisher : Prentice Hall Professional
ISBN 13 : 0132797240
Total Pages : 1011 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Design for Six Sigma in Technology and Product Development by : Clyde M. Creveling

Download or read book Design for Six Sigma in Technology and Product Development written by Clyde M. Creveling and published by Prentice Hall Professional. This book was released on 2002-10-25 with total page 1011 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses many new topical areas for the development of 6 Sigma performance. The text is structured to demonstrate how 6 Sigma methods can be used as a very powerful tool within System Engineering and integration evaluations to help enable the process of Critical Parameter Management. The case studies and examples used throughout the book come from recent successful applications of the material developed in the text.

Value Engineering Synergies with Lean Six Sigma

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Author :
Publisher : CRC Press
ISBN 13 : 1466566817
Total Pages : 215 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Value Engineering Synergies with Lean Six Sigma by : Jay Mandelbaum

Download or read book Value Engineering Synergies with Lean Six Sigma written by Jay Mandelbaum and published by CRC Press. This book was released on 2017-08-15 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Six Sigma (LSS), Design for Six Sigma (DFSS), and Value Engineering (VE) have a proven track record of success for solving problems and improving efficiency. Depending on the situation, integrating these approaches can provide results that exceed the benefits of each individual approach. Value Engineering Synergies with Lean Six Sigma: Combini

Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071734554
Total Pages : 28 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD) by : Kai Yang

Download or read book Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD) written by Kai Yang and published by McGraw Hill Professional. This book was released on 2008-08-15 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.

Design for Six Sigma

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071435999
Total Pages : 642 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Design for Six Sigma by : Kai Yang

Download or read book Design for Six Sigma written by Kai Yang and published by McGraw Hill Professional. This book was released on 2003-06-11 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here's the book that clearly and logically answers the complex question quality managers and product developers face almost every day: WHICH PRODUCT DEVELOPMENT TOOLS SHOULD I USE AND WHEN? This much-needed, well-written roadmap for robust, efficient product development features: * All the coverage needed to implement six sigma in any manufacturing concern * A complete review of both traditional and contemporary design methods * Systems discussed include: DOE (Design Of Experiment), Taguchi Method, QFD (Quality Function Deployment), Axiomatic Design, and TRIZ (Theory for Inventive Problem-Solving) * Practical examples to highlight important elements of each system * A unique multi-systems approach to designing products, incorporating the traditional and contemporary methods discussed, detailing how and when to use them * Valuable assistance when preparing for certification exams

Design for Six Sigma for Service, Chapter 8 - Brand Development and Brand Strategy

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007173581X
Total Pages : 43 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 8 - Brand Development and Brand Strategy by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 8 - Brand Development and Brand Strategy written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 43 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Lean Six Sigma for Service, Chapter 7 - Phase 2: Engagement (Creating Pull)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071734015
Total Pages : 15 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Lean Six Sigma for Service, Chapter 7 - Phase 2: Engagement (Creating Pull) by : Michael George

Download or read book Lean Six Sigma for Service, Chapter 7 - Phase 2: Engagement (Creating Pull) written by Michael George and published by McGraw Hill Professional. This book was released on 2003-06-24 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt: This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.

Design for Six Sigma Statistics, Chapter 7 - Detecting Changes

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071735690
Total Pages : 96 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma Statistics, Chapter 7 - Detecting Changes by : Andrew Sleeper

Download or read book Design for Six Sigma Statistics, Chapter 7 - Detecting Changes written by Andrew Sleeper and published by McGraw Hill Professional. This book was released on 2005-12-05 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from Design for Six Sigma Statistics, written by a Six Sigma practitioner with more than two decades of DFSS experience who provides a detailed, goal-focused roadmap. It shows you how to execute advanced mathematical procedures specifically aimed at implementing, fine-tuning, or maximizing DFSS projects to yield optimal results. For virtually every instance and situation, you are shown how to select and use appropriate mathematical methods to meet the challenges of today's engineering design for quality.