Customer Strategy Consulting A Clear And Concise Reference

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How Clients Buy

Author : Tom McMakin
Publisher : John Wiley & Sons
ISBN 13 : 111943470X
Total Pages : 279 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis How Clients Buy by : Tom McMakin

Download or read book How Clients Buy written by Tom McMakin and published by John Wiley & Sons. This book was released on 2018-03-13 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: The real-world guide to selling your services and bringing in business How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the 'product,' you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job—not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or 'behind' when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do. You'll have to unlearn everything you know about sales, but then you'll learn new skills that will help you make connections, develop rapport, create interest, earn trust, and turn prospects into clients. Business development is critical to your personal success, and your skills in this area will dictate the course of your career. This invaluable guide gives you a set of real-world best practices that can help you become the rainmaker you want to be. Get the word out and make productive connections Drop the fear of self-promotion and advertise your accomplishments Earn potential clients' trust to build a lasting relationship Scrap the sales pitch in favor of honesty, positivity, and value Working in the consulting and professional services fields comes with difficulties not encountered by those who sell tangible products. Services are often under-valued, and become among the first things to go when budgets get tight. It is now harder than ever to sell professional services, so your game must be on-point if you hope to out-compete the field. How Clients Buy shows you how to level up and start winning the client list of your dreams.

An Insider's Guide to Building a Successful Consulting Practice

Author : Bruce L. KATCHER Ph.D.
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814414370
Total Pages : 273 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis An Insider's Guide to Building a Successful Consulting Practice by : Bruce L. KATCHER Ph.D.

Download or read book An Insider's Guide to Building a Successful Consulting Practice written by Bruce L. KATCHER Ph.D. and published by AMACOM Div American Mgmt Assn. This book was released on 2010-03-15 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you’re a beginner just starting up a consulting practice, or a veteran looking for ways to invigorate your existing business, An Insider’s Guide to Building a Successful Consulting Practice is an invaluable resource. Featuring real stories from consultants in diverse industries, the book offers simple yet powerful ways to: Identify a market and narrow your focus • Make a smooth transition from employee to independent consultant • Sell effectively even if you’ve never sold before • Establish visibility through speaking, writing, and networking • Build credibility by leveraging the credibility of others • Set prices based on value • Develop a marketing strategy and divide your time between marketing and delivering your services • Keep plenty of work in your pipeline • Adapt and thrive in any market condition • And much more Complete with the results of an original survey of 200 successful independent consultants, this handy guide provides the kind of real-life advice you need to build a thriving business.

An Introduction to Management Consultancy

Author : Marc Baaij
Publisher : SAGE
ISBN 13 : 1446293505
Total Pages : 1143 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis An Introduction to Management Consultancy by : Marc Baaij

Download or read book An Introduction to Management Consultancy written by Marc Baaij and published by SAGE. This book was released on 2013-12-30 with total page 1143 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘I have never seen such a book about management consulting before: this sets a new standard. This book is extremely thorough and addresses all of the relevant topics.’ - Sander van ′t Noordende, Group Chief Executive Products Operating Group, Accenture Whether you are looking to build on your management studies or experience of working in business, you are likely to have come across management consultancy and will need a clear and concise introduction to this area to help you understand its practices and techniques in order to hire and implement management consultancy in the future. This text provides you with these essentials for success in your studies and later industries when working with and not just for consultancy firms. The text is built around learning objectives to empower your understanding of the ′what′, ′how′, ′when′ and ′why′ at macro and micro levels of management consultancy and its stakeholders, and provides you with engaging real life examples and extra web materials for study. As well as full courses on management consultancy, this text will be invaluable to your management knowledge and skill-set across strategy, change, analytics, problem-solving, solution implementation and decision-making as applied by the world′s top management consulting firms, such as McKinsey & Company, The Boston Consulting Group, and Bain & Company. Lecturer’s resources Lecturer’s guide Teaching notes per chapter Answer guidance to end-of-chapter questions in book Suggested discussion questions Suggested small group assignments Suggested small group field project Lecture slides Option 1: provide all figures of the book on PowerPoint slides Option 2: create complete PowerPoint presentations for each chapter Exercises Exam questions Discussion forum Student resources Templates for developing logical structures Web resources Consultancy publications Consultancy web site, career page Job application preparation services Consultancy institutions

Client-Centered Business Consulting

Author : Federico Addimando
Publisher : Springer Nature
ISBN 13 : 3031428447
Total Pages : 104 pages
Book Rating : 4.0/5 (314 download)

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Book Synopsis Client-Centered Business Consulting by : Federico Addimando

Download or read book Client-Centered Business Consulting written by Federico Addimando and published by Springer Nature. This book was released on 2023-10-23 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the psychology behind effective business consulting. We dive into the various factors that shape client behavior and decision-making, and we provide insights into the most effective techniques and strategies for building rapport, establishing trust, and delivering value. Whether you are a seasoned consultant looking to refine your skills, or a new consultant seeking to build a solid foundation, this book is designed to provide you with the tools and knowledge you need to succeed in the dynamic and demanding world of business consulting.

Freelance Consultant, The: Your comprehensive guide to starting an independent business

Author : Richard Newton
Publisher : Pearson UK
ISBN 13 : 1292360852
Total Pages : 221 pages
Book Rating : 4.2/5 (923 download)

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Book Synopsis Freelance Consultant, The: Your comprehensive guide to starting an independent business by : Richard Newton

Download or read book Freelance Consultant, The: Your comprehensive guide to starting an independent business written by Richard Newton and published by Pearson UK. This book was released on 2021-04-22 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Freelance consulting, coaching, IT contracting and other self-employed professional roles are fast becoming the preferred way to find fulfilling work, generate a great income, and futureproof careers, whilst giving all the benefits and freedoms of being your own boss – but few know how to make it really work. The Freelance Consultant is the comprehensive guide into turning your expertise into a viable, and valuable, business. With independent consultant Richard Newton, you will discover a wealth of insider knowledge as well as a network of other successful advisors willing to share their stories. The Freelance Consultant will explain how to: • Setup, run and thrive in your freelance, consultant or coaching business. • Acquire those vital first paying clients. • Know what it takes to become a successful, differentiated and valuable advisor. • Build your business, define your services and set your prices. • Understand your customers and identify, manage, and retain key clients. • Keep developing and continually improving your skills an growing your business. Turn from amateur to pro with the help of The Freelance Consultant.

Consulting Start-Up and Management

Author : Gail V. Barrington
Publisher : SAGE
ISBN 13 : 1412987091
Total Pages : 321 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Consulting Start-Up and Management by : Gail V. Barrington

Download or read book Consulting Start-Up and Management written by Gail V. Barrington and published by SAGE. This book was released on 2011-10-31 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to start up your own research and evaluation consultancy? For almost 20 years, Gail V. Barrington has run popular workshops to help professional researchers and evaluators determine if they have what it takes to succeed as consultants. This book makes that helpful guidance, and more, available to a wider audience. Barrington shows readers how to get started, set fees, find work, manage time and money, set up an ownership structure and business systems, manage contracts, and work with subcontractors and staff. With Barrington's advice and encouragement, independent practitioners have the roadmap to success!"I would highly recommend it to anyone starting a consulting career. The author has truly singled out the most important lessons to be passed on, both of the practical type and of those related to consultancy."-George Grob, Center for Public Program Evaluation"This book addresses a big and important gap in the evaluation literature. It provides a clear and concise account of what evaluators and applied researchers need to know in order to succeed in independent consulting practice." -Stewart Donaldson, Claremont Graduate University

The Boston Consulting Group on Strategy

Author : Carl W. Stern
Publisher : John Wiley & Sons
ISBN 13 : 1118429125
Total Pages : 437 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis The Boston Consulting Group on Strategy by : Carl W. Stern

Download or read book The Boston Consulting Group on Strategy written by Carl W. Stern and published by John Wiley & Sons. This book was released on 2012-06-14 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of the best thinking from one of the most innovative management consulting firms in the world For more than forty years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm's best ideas on strategy with fresh ideas, insights, and practical lessons for managers, executives, and entrepreneurs in every industry. Here's a sampling of the provocative thinking you'll find inside: "You have to be the scientist of your own life and be astonished four times:at what is, what always has been, what once was, and what could be." "The majority of products in most companies are cash traps . . . .[They] are not only worthless, but a perpetual drain on corporate resources." "Use more debt than your competition or get out of the business." "When information flows freely, reputation, more than reciprocity,becomes the basis for trust." "As a strategic weapon, time is the equivalent of money, productivity,quality, even innovation." "When brands become business systems, brand management becomes far too important to leave to the marketing department." "The winning organization of the future will look more like a collection ofjazz ensembles than a symphony orchestra." "Most of our organizations today derive from a model whose original purpose was to control creativity." "Rather than being an obstacle, uncertainty is the very engine of transformation in a business, a continuous source of new opportunities." "IP assets lack clear property lines. Every bit of intellectual property you can own comes with connections to other valuable innovations."

The Seven Cs of Consulting

Author : Mick Cope
Publisher : Pearson UK
ISBN 13 : 0273748866
Total Pages : 368 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis The Seven Cs of Consulting by : Mick Cope

Download or read book The Seven Cs of Consulting written by Mick Cope and published by Pearson UK. This book was released on 2012-09-26 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definition of a consultant is someone who facilitates organisational change and provides expertise on technical, functional and business topics during development or implementation. In other words a consultant is someone who helps others to change. However, change isn’t such an easy target to achieve. Research shows that the vast majority of change programmes fail. On a daily basis we hear about projects that are delayed, cancelled, over budget or boycotted by the end user. The problem is that we can never force people to change - remember the backlash against Jamie Oliver’s healthy school meals campaign where parents handed junk food to their children through school fences. The key to successful change is to engage with the end user and help them want to change. The Seven Cs of Consulting offers a consistent and collaborative language that helps both consultant and client deliver value through sustainable change. Based around the author’s highly successful 7Cs model (Client, Clarify, Create, Change, Confirm, Continue, Close) this approach is simple and accessible but firmly grounded in research and real life experience. The 7Cs approach opens up the complexity of sustainable change to the consultant and client and helps them explore- and then avoid - the real issues that cause change to fail within a more professional and trusting relationship. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Client at the Core

Author : August J. Aquila
Publisher : John Wiley & Sons
ISBN 13 : 0471681873
Total Pages : 352 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Client at the Core by : August J. Aquila

Download or read book Client at the Core written by August J. Aquila and published by John Wiley & Sons. This book was released on 2004-07-29 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Clients At The Core is an essential blueprint to helping usall take the next steps. The authors, battle scarred by theevolution of professional firm management and marketing from thento now, have captured the changing needs of the firms in thisturbulent new economic era. This is a well-written book that usesplain language to convey practical, well thought-out ideas." -Patrick J. McKenna, a leading international consultant toprofessional service firms "The authors have captured the changing role of professionalservices marketing and firm management. There is valuable insight[in this] down-to-earth guide to competing successfully in the newenvironment." -David Maister, author and consultant "The book is a masterpiece! Aquila and Marcus have produced theessential guide for managing a professional services firm. They'vemarshaled their considerable real-life experiences and far-reachingvision into a veritable operating manual for the successfulfirm." -Rick Telberg, Editor at Large, American Institute ofCertified Public Accountants "At its heart, this book is the running shoe for legal andaccounting professionals who want to put the client first.Following the evolution of the industry over the past twenty-fiveyears, this must-have for every professional services firm is thekey to leading in the turbulent and highly competitive watersahead." -Richard S. Levick, Esq., President, Levick StrategicCommunications, LLC coauthor, Stop the Presses: The Litigation PRDesk Reference "Client selection and retention is one of the critical successfactors for a professional services firm, and Aquila and Marcus doa masterful job at educating us on the necessary ingredients ofeach. The chapters on firm governance and paying for performanceare thought provoking and certainly challenging to the conventionalwisdom. If you want a better understanding of marketing and leadinga professional firm in these turbulent times, this book isessential." -Ronald J. Baker, author, Professional's Guide to ValuePricing and The Firm of the Future "Client at the Core is a commonsense approach to keeping yourprofessional services firm relevant in the twenty-first century'sclient-driven economy. Aquila and Marcus have hit a home run withtheir insightful analysis and poignant prose." -Jeffrey S. Pawlow, Managing Shareholder, The GrowthPartnership, Inc.

The McKinsey Way

Author : Ethan M. Rasiel
Publisher : McGraw Hill Professional
ISBN 13 : 0071368833
Total Pages : 236 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis The McKinsey Way by : Ethan M. Rasiel

Download or read book The McKinsey Way written by Ethan M. Rasiel and published by McGraw Hill Professional. This book was released on 1999-02-22 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place." --Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT. "Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and brainstorming." --Paul H. Zipkin, Vice-Dean, The Fuqua School of Business It's been called "a breeding ground for gurus." McKinsey & Company is the gold-standard consulting firm whose alumni include titans such as "In Search of Excellence" author Tom Peters, Harvey Golub of American Express, and Japan's Kenichi Ohmae. When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. In THE MCKINSEY WAY, former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem solving, communication, and management. He shows you how McKinsey-ites think about business problems and how they work at solving them, explaining the way McKinsey approaches every aspect of a task: How McKinsey recruits and molds its elite consultants; How to "sell without selling"; How to use facts, not fear them; Techniques to jump-start research and make brainstorming more productive; How to build and keep a team at the top its game; Powerful presentation methods, including the famous waterfall chart, rarely seen outside McKinsey; How to get ultimate "buy-in" to your findings; Survival tips for working in high-pressure organizations. Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, THE MCKINSEY WAY is fascinating reading that empowers every business decision maker to become a better strategic player in any organization.

High Performance Consulting Skills

Author : Mark A. Thomas
Publisher : Thorogood Publishing
ISBN 13 :
Total Pages : 207 pages
Book Rating : 4./5 ( download)

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Book Synopsis High Performance Consulting Skills by : Mark A. Thomas

Download or read book High Performance Consulting Skills written by Mark A. Thomas and published by Thorogood Publishing. This book was released on with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of the ‘internal consultant’ is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a ‘colleague’ to a ‘client’ perspective within the business can bring major benefits to both adviser and organisation. This book provides... ... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you: Develop stronger, more productive working relationships with internal clients Secure greater internal client commitment to initiatives and change projects Work effectively in a less formal and hierarchical way on projects and initiatives Market your services and build powerful internal networks Enhance your own worth and value to the organisation Who should read this book? All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing.

Clear and Concise

Author : Susan McKerihan
Publisher : Black Inc.
ISBN 13 : 192520300X
Total Pages : 133 pages
Book Rating : 4.9/5 (252 download)

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Book Synopsis Clear and Concise by : Susan McKerihan

Download or read book Clear and Concise written by Susan McKerihan and published by Black Inc.. This book was released on 2015-02-02 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: How well do you write? Good communication is a skill required by all professionals. Whether you're preparing reports, conducting reviews or simply writing emails, expressing your ideas clearly and persuasively is fundamental to your success in the workplace. Susan McKerihan has spent over twenty years assisting corporate clients to perfect their written communications. In Clear & Concise she shares her secrets, using real-world examples to show how to avoid common writing traps, such as wordiness, ambiguity and repetition. By eliminating these habitual errors from your work and by using a logical top-down structure, you can improve the readability of your writing. And when your words are lucid and focused, your thinking becomes sharper, and you become more impressive and more productive. Clear & Concise is the only writing guide you will ever need.

Research Methods

Author : David Crowther
Publisher : Routledge
ISBN 13 : 0750689536
Total Pages : 302 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Research Methods by : David Crowther

Download or read book Research Methods written by David Crowther and published by Routledge. This book was released on 2009 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering guidance on a wide variety of research management topics, this text provides an overview of the entire field, identifying the key issues that students need to be aware of when carrying out research.

Swot Analysis a Clear and Concise Reference

Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781985036758
Total Pages : 126 pages
Book Rating : 4.0/5 (367 download)

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Book Synopsis Swot Analysis a Clear and Concise Reference by : Gerardus Blokdyk

Download or read book Swot Analysis a Clear and Concise Reference written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-02-03 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the SWOT analysis performance meet the customer's requirements? How would one define SWOT analysis leadership? Has the SWOT analysis work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed? How will variation in the actual durations of each activity be dealt with to ensure that the expected SWOT analysis results are met? Will team members perform SWOT analysis work when assigned and in a timely fashion? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make SWOT analysis investments work better. This SWOT analysis All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth SWOT analysis Self-Assessment. Featuring 726 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which SWOT analysis improvements can be made. In using the questions you will be better able to: - diagnose SWOT analysis projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in SWOT analysis and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the SWOT analysis Scorecard, you will develop a clear picture of which SWOT analysis areas need attention. Your purchase includes access details to the SWOT analysis self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Call Center Management on Fast Forward

Author : Brad Cleveland
Publisher : ICMI Inc.
ISBN 13 : 9780965909303
Total Pages : 312 pages
Book Rating : 4.9/5 (93 download)

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Book Synopsis Call Center Management on Fast Forward by : Brad Cleveland

Download or read book Call Center Management on Fast Forward written by Brad Cleveland and published by ICMI Inc.. This book was released on 1997 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100 charts and graphs, several case studies and an extensive glossary and index. Readers will learn how to: achieve service level with quality in an era of more transactions, growing complexity and heightened caller expectations; understand the "how" behind best practices; boost caller satisfaction; win top management's support; and discover what separates a good call center from a great one.

Organizational Intelligence

Author : Kenneth H. Silber
Publisher : John Wiley & Sons
ISBN 13 : 0470543523
Total Pages : 321 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Organizational Intelligence by : Kenneth H. Silber

Download or read book Organizational Intelligence written by Kenneth H. Silber and published by John Wiley & Sons. This book was released on 2009-11-13 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential resources for training and HR professionals Kenneth H. Silber and Lynn Kearny Organizational Intelligence A Guide to Understanding the business of your organization for HR, Training, and Performance Consulting Organizational Intelligence To succeed, those who practice as training, HPT, ID, OD, HR, or IT professionals must understand the "language of business," and the key business issues and measures of the organizations we work for. Organizational Intelligence shows how to use the proven Business Logics Model to gather and synthesize the information needed to understand organizations, and how to align our work to key business issues, explain it in appropriate language, and measure it in a meaningful way. "Kearny and Silber have taken the complex interrelated aspects of a business and broken them into components and key questions that can help anyone understand the essence of that business." Julie O'Mara, past president, American Society for Training and Development "This book should be in your professional library. It provides models to understand how organizations work, and gives you tools to increase your business acumen and think like the CEO. It's your doorway to a seat at the table." Dr. Roger M. Addison, CPT; past director, International Society for Performance Improvement, and past president, International Federation of Training and Development Organisations Ltd. "Nobody can touch Ken Silber and Lynn Kearny for their clarity of thought and their ability to communicate. Organizational Intelligence provides the most useful, simple, and comprehensive approach to understanding your clients. Whether you are a newcomer or an old-timer, buy, borrow, or steal a copy. The job aids alone are worth the price." Thiagi (Dr. Sivasailam Thiagarajan), two-time ISPI president, Gilbert Award winning performance improvement guru "Organizational Intelligence is the cornerstone text for the HPT field we've been wanting for so long. It provides the organizational context for the work we do in a way that is understandable and useful. Both our new students and expert professors love it." Jamie D. Barron, Ed.D., chair, Training & Performance Improvement, Capella University

Information Security Management Handbook on CD-ROM, 2006 Edition

Author : Micki Krause
Publisher : CRC Press
ISBN 13 : 0849385857
Total Pages : 4346 pages
Book Rating : 4.8/5 (493 download)

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Book Synopsis Information Security Management Handbook on CD-ROM, 2006 Edition by : Micki Krause

Download or read book Information Security Management Handbook on CD-ROM, 2006 Edition written by Micki Krause and published by CRC Press. This book was released on 2006-04-06 with total page 4346 pages. Available in PDF, EPUB and Kindle. Book excerpt: The need for information security management has never been greater. With constantly changing technology, external intrusions, and internal thefts of data, information security officers face threats at every turn. The Information Security Management Handbook on CD-ROM, 2006 Edition is now available. Containing the complete contents of the Information Security Management Handbook, this is a resource that is portable, linked and searchable by keyword. In addition to an electronic version of the most comprehensive resource for information security management, this CD-ROM contains an extra volume's worth of information that is not found anywhere else, including chapters from other security and networking books that have never appeared in the print editions. Exportable text and hard copies are available at the click of a mouse. The Handbook's numerous authors present the ten domains of the Information Security Common Body of Knowledge (CBK) ®. The CD-ROM serves as an everyday reference for information security practitioners and an important tool for any one preparing for the Certified Information System Security Professional (CISSP) ® examination. New content to this Edition: Sensitive/Critical Data Access Controls Role-Based Access Control Smartcards A Guide to Evaluating Tokens Identity Management-Benefits and Challenges An Examination of Firewall Architectures The Five "W's" and Designing a Secure Identity Based Self-Defending Network Maintaining Network Security-Availability via Intelligent Agents PBX Firewalls: Closing the Back Door Voice over WLAN Spam Wars: How to Deal with Junk E-Mail Auditing the Telephony System: Defenses against Communications Security Breaches and Toll Fraud The "Controls" Matrix Information Security Governance