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Customer Information At Bus Stops
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Book Synopsis Customer Information at Bus Stops by : John J. Dobies
Download or read book Customer Information at Bus Stops written by John J. Dobies and published by . This book was released on 1996 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses user information systems and describes current transit agency practices regarding customer information at bus stops within the text and through tables and multiple graphic illustrations.
Book Synopsis Better Buses, Better Cities by : Steven Higashide
Download or read book Better Buses, Better Cities written by Steven Higashide and published by . This book was released on 2019-10-10 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a bus system that is fast, frequent, and reliable--what would that change about your city? Buses can and should be the cornerstone of urban transportation. They offer affordable mobility and can connect citizens with every aspect of their lives. But in the US, they have long been an afterthought in budgeting and planning. Transit expert Steven Higashide uses real-world stories of reform to show us what a successful bus system looks like. Higashide explains how to marshal the public in support of better buses and argues that better bus systems will create better cities for all citizens. With a compelling narrative and actionable steps, Better Buses, Better Cities describes how decision-makers, philanthropists, activists, and public agency leaders can work together to make the bus a win in any city.
Book Synopsis Real-time Bus Arrival Information Systems by : Carol L. Schweiger
Download or read book Real-time Bus Arrival Information Systems written by Carol L. Schweiger and published by Transportation Research Board. This book was released on 2003 with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt: The synthesis describes the state of the practice in real-time bus arrival informations systems, including both U.S. and international experience. The panel for this project chose to focus on bus systems, rather than all transit modes, and on the following six elements of these systems: bus system characteristics; real-time bus arrival information system characteristics, including information about the underlying technology and dissemination media; system prediction, accuracy, and reliability; system costs; customer and media reactions; and institutional and organizational issues associated with the system.
Book Synopsis A Handbook for Measuring Customer Satisfaction and Service Quality by : Morpace International
Download or read book A Handbook for Measuring Customer Satisfaction and Service Quality written by Morpace International and published by Transportation Research Board. This book was released on 1999 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.
Book Synopsis Smart Energy for Smart Transport by : Eftihia G. Nathanail
Download or read book Smart Energy for Smart Transport written by Eftihia G. Nathanail and published by Springer Nature. This book was released on 2023-03-10 with total page 1837 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on original research and practical findings fostering sustainable and smart urban mobility transformation. Gathering contributions presented at the 6th Conference on Sustainable Urban Mobility, held from August 31 to September 2, 2022, on Skiathos Island, Greece, it covers topics relating to electric and clean energy, intelligent technologies and automation, green travel modes, and transport safety. It highlights solutions for inclusive transportation, sustainable and resilient supply chains, and describes novel strategies for urban planning and innovative transport infrastructure. This book offers extensive information to academicians, researchers, practitioners and decision makers working on effective strategies to transform urban mobility in a sustainable and equitable way.
Book Synopsis Customer-focused Transit by : John F. Potts
Download or read book Customer-focused Transit written by John F. Potts and published by Transportation Research Board. This book was released on 2002 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: This synthesis will be of interest to senior managers interested in using customer-focused strategies at their transit agencies. Both established and newer agencies might use the synthesis to guide the establishment of effective customer-focused transit. The purpose of this report is to document the experiences of selected public transportation agencies in developing and implementing customer service programs. The synthesis examines the effectiveness of certain customer-focused activities in the categories of general interaction between the customer and the agency, obtaining and using customer input, involving employees in customer-focused public transportation, and achieving customer satisfaction. It details specific programs in the case studies of two public transportation agencies.
Book Synopsis Involving Customers in New Service Development by : Bo Edvardsson
Download or read book Involving Customers in New Service Development written by Bo Edvardsson and published by World Scientific. This book was released on 2006 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approaches, methods for learning with customers, and the results of case studies conducted in both service and manufacturing companies focusing on value-creation through services.Based on research carried out by several research groups around the world, as well as on illustrative cases, the book creates new actionable knowledge regarding customer-involvement which will be useful for both practitioners and scholars.Benefits for readers include: an understanding of the business potential of learning with customers and other users; an overview of the fields of new service development and customer-involvement with regard to concepts, theoretical frameworks, and models, in addition to strategies and techniques for involving users in fruitful ways during the innovation process; an illustration of the cases based on the results of empirical studies; and managerial implications and guidelines regarding how to manage customer-involvement during the different phases of the new service and business development process.
Download or read book Bus Stops written by Taro Gomi and published by Chronicle Books. This book was released on 2012-09-14 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: “With pleasing design and a multiplicity of details to discover, this variation on the game of ‘I Spy’ is sure to please the youngest.” —Kirkus Reviews “As a bus progresses on its route to the garage, where it will park for the night, various travelers—actors, commuters, families—hop off at their stops. When a number of riders is named (for example, 10 baseball players disembark and head for a playing field), readers can count along, but more often, the text suggests different objects to pick out from each spread. Gomi’s pictures are beautifully composed [and] will appeal to children for their simplicity, and to adults for their strong graphics.” —Publishers Weekly
Book Synopsis Uses of Higher Capacity Buses in Transit Service by : P. Brendon Hemily
Download or read book Uses of Higher Capacity Buses in Transit Service written by P. Brendon Hemily and published by Transportation Research Board. This book was released on 2008 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Transportation Research Board, National Research Council."
Book Synopsis AVL Systems for Bus Transit by : Doug J. Parker
Download or read book AVL Systems for Bus Transit written by Doug J. Parker and published by Transportation Research Board. This book was released on 2008 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Transit Cooperative Research Program (TCRP) Synthesis 73: AVL Systems for Bus Transit: Update explores the uses of computer-aided dispatch/automatic vehicle location (CAD/AVL) systems in fixed-route and demand-responsive services (bus AVL), as well as changes in agency practices related to the use of AVL systems."--Publisher's website.
Author :Transit Cooperative Research Program Publisher :Transportation Research Board ISBN 13 :0309087767 Total Pages :29 pages Book Rating :4.3/5 (9 download)
Book Synopsis Transit Capacity and Quality of Service Manual by : Transit Cooperative Research Program
Download or read book Transit Capacity and Quality of Service Manual written by Transit Cooperative Research Program and published by Transportation Research Board. This book was released on 2003 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains full text of the manual, Microsoft Excel spreadsheets, and a library of related documents.
Book Synopsis BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service by : Carole Trotter
Download or read book BTEC First Business Level 2 Assessment Guide: Unit 4 Principles of Customer Service written by Carole Trotter and published by Hodder Education. This book was released on 2013-04-26 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take the guesswork out of BTEC assessment with sample student work and assessor feedback for all pass, merit and distinction criteria. By focusing on assessment this compact guide leads students through each pass, merit and distinction criterion by clearly showing them what they are required to do. Helps your students' to tackle the new exam with confidence with mock examination questions together with answers and feedback Provides a sample student answer for every single pass, merit and distinction criterion, together with detailed assessor's comments on how work can be improved, so that students know exactly what their work needs to show to hit their grade target Includes realistic model assignments that provide an opportunity to generate all evidence, with each criterion and grade clearly indicated. Supports students with detailed revision-style summaries of all the learning aims from the unit allowing them to quickly find the facts and ideas they will need for their assessment. Enables you to customise your course to the units you deliver when used alongside other guides in the series
Book Synopsis Use of Electronic Passenger Information Signage in Transit by : Carol L. Schweiger
Download or read book Use of Electronic Passenger Information Signage in Transit written by Carol L. Schweiger and published by Transportation Research Board. This book was released on 2013 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Transit Cooperative Research Program (TCRP) Synthesis 104: Use of Electronic Passenger Information Signage in Transit documents U.S. and international use of electronic passenger information signage in terms of the underlying technology, sign technology, characteristics of the information, resources required, and decision processes used to determine its use"--Publication page.
Book Synopsis For the Mid-city/westside Transit Corridor Project; Wilshire Bus Rapid Transit & Exposition Transitway, Los Angeles, Beverly Hills, Culver City, Santa Monica by :
Download or read book For the Mid-city/westside Transit Corridor Project; Wilshire Bus Rapid Transit & Exposition Transitway, Los Angeles, Beverly Hills, Culver City, Santa Monica written by and published by . This book was released on 2005 with total page 1204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Passenger Information Services by : Texas Transportation Institute
Download or read book Passenger Information Services written by Texas Transportation Institute and published by . This book was released on 1999 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidebook provides instructions for designing passenger information aids. The research focused on traditional media (e.g., schedules, maps, and signage) for presentation of information. The guidebook consists of three sections. The first section addresses the basic information needs of transit passengers, including wayfinding behavior and decision making during a trip. The second section describes route guidance information and, where appropriate, provides examples to illustrate this information. The third section discusses the design and format details for information aids (e.g., print sizes, visual contrast, use of color and symbols, and map legends).
Book Synopsis Encyclopedia of Transportation by : Mark Garrett
Download or read book Encyclopedia of Transportation written by Mark Garrett and published by SAGE Publications. This book was released on 2014-08-13 with total page 2000 pages. Available in PDF, EPUB and Kindle. Book excerpt: Viewing transportation through the lens of current social, economic, and policy aspects, this four-volume reference work explores the topic of transportation across multiple disciplines within the social sciences and related areas, including geography, public policy, business, and economics. The book’s articles, all written by experts in the field, seek to answer such questions as: What has been the legacy, not just economically but politically and socially as well, of President Eisenhower’s modern interstate highway system in America? With that system and the infrastructure that supports it now in a state of decline and decay, what’s the best path for the future at a time of enormous fiscal constraints? Should California politicians plunge ahead with plans for a high-speed rail that every expert says—despite the allure—will go largely unused and will never pay back the massive investment while at this very moment potholes go unfilled all across the state? What path is best for emerging countries to keep pace with dramatic economic growth for their part? What are the social and financial costs of gridlock in our cities? Features: Approximately 675 signed articles authored by prominent scholars are arranged in A-to-Z fashion and conclude with Further Readings and cross references. A Chronology helps readers put individual events into historical context; a Reader’s Guide organizes entries by broad topical or thematic areas; a detailed index helps users quickly locate entries of most immediate interest; and a Resource Guide provides a list of journals, books, and associations and their websites. While articles were written to avoid jargon as much as possible, a Glossary provides quick definitions of technical terms. To ensure full, well-rounded coverage of the field, the General Editor with expertise in urban planning, public policy, and the environment worked alongside a Consulting Editor with a background in Civil Engineering. The index, Reader’s Guide, and cross references combine for thorough search-and-browse capabilities in the electronic edition. Available in both print and electronic formats, Encyclopedia of Transportation is an ideal reference for libraries and those who want to explore the issues that surround transportation in the United States and around the world.
Book Synopsis Bus Occupant Safety by : Rolland D. King
Download or read book Bus Occupant Safety written by Rolland D. King and published by Transportation Research Board. This book was released on 1996 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers information on the current practices of transit agencies to reduce injuries to bus occupants during collisions and injuries to passengers while boarding, riding, and leaving the bus.
