Culture Shock Surviving Five Generations In One Workplace

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Culture Shock: Surviving Five Generations in One Workplace

Author : Joanna D. Massey
Publisher : Tvguestpert
ISBN 13 : 9780988585591
Total Pages : pages
Book Rating : 4.5/5 (855 download)

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Book Synopsis Culture Shock: Surviving Five Generations in One Workplace by : Joanna D. Massey

Download or read book Culture Shock: Surviving Five Generations in One Workplace written by Joanna D. Massey and published by Tvguestpert. This book was released on 2020-05-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "But I need me time!" When faced with a young employee looking at her disappointedly after being told she needed to work over a holiday, author Dr. Joanna Dodd Massey did what many Gen X managers do. She thought to herself, "I've worked through every vacation I ever took!" But, instead of reacting, she paused and found a compromise to serve both the company and her employee. Americans are experiencing a culture revolution unlike anything we have seen since the 1960s. Millennials and Gen Z are nearly half of the U.S. population and, as consumers and employees, they are dramatically changing the way we work. In this book, Dr. Massey, a communications expert with a Ph.D. in psychology and an MBA, does a deep dive into the five generations at work, examining how they behave and why. Using a humorous and candid writing style, Dr. Massey breaks the news to her cantankerous colleagues that resistance is futile, and they need to change or risk becoming irrelevant in the not-so distant future.

Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1799804399
Total Pages : 364 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce by : Management Association, Information Resources

Download or read book Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-07-05 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to more individuals retiring at a later age, today’s workforce consists of five generations of workers with various educational backgrounds, ages, experience levels, and skills. Managers and business owners are now faced with the challenge of providing a work space that encourages the new ideals of millennials while also balancing the needs and desires of older employees. As such, new methods and strategies of working and managing efficiency in the workplace need to be explored. Five Generations and Only One Workforce: How Successful Businesses Are Managing a Multigenerational Workforce examines pivotal issues surrounding generational differences and management in the workplace including challenges in employee engagement, project management, and training. Highlighting a range of topics such as generation gap, workforce diversity, and senior workers, this publication is an ideal reference source for business practitioners, managers, executives, professionals, human resources managers, and researchers who are seeking more information on managing a multigenerational workforce.

The Courage To Advance

Author : Bonnie Hagemann
Publisher : Nicholas Brealey
ISBN 13 : 1529376076
Total Pages : 267 pages
Book Rating : 4.5/5 (293 download)

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Book Synopsis The Courage To Advance by : Bonnie Hagemann

Download or read book The Courage To Advance written by Bonnie Hagemann and published by Nicholas Brealey. This book was released on 2021-09-14 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: A powerful collection of 36 stories about how the world's most successful women have overcome some of life's biggest challenges to reach the top of their professions. This is a book written for every current and aspiring leader, revealing the things that leaders rarely talk about; the behind the scenes struggles. The women in these stories are powerful, internationally diverse and have impressive leadership accomplishments. They were brought together through one unifying experience: they have all completed the Harvard Business School Women on Boards program, a course that has turned into a movement. Today there are over 130 members of the WomenExecs on Boards network, from 17 countries. This is the network where organizations go to find educated, prepared, qualified and diverse women for corporate board seats. After reading this book you will be inspired to lead and make a difference for others whether it's running a company or leading a division, team, project, community event or your family and home. You will discover that you already have all you need to succeed when it gets hard, to never give up, and how to keep going through life's difficult and sometimes terrible challenges. These women want you to know that you are not alone, and that you can lean on the strength of those who have gone before you, keep leading and keep getting back up again and again.

Forgotten Respect

Author : Dennis E. Gilbert
Publisher : CreateSpace
ISBN 13 : 9781515279464
Total Pages : 150 pages
Book Rating : 4.2/5 (794 download)

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Book Synopsis Forgotten Respect by : Dennis E. Gilbert

Download or read book Forgotten Respect written by Dennis E. Gilbert and published by CreateSpace. This book was released on 2015-09-11 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenged by generational diversity issues? If you are working in, leading, developing, or changing a workplace culture that requires skillful navigation across the five generations in our workforce today, this book will jump start your thought process. It will save you years of wasted effort, loss of revenues, and harmful employee turnover.

Sticking Points

Author : Haydn Shaw
Publisher : Tyndale House Publishers, Inc.
ISBN 13 : 1496448227
Total Pages : 385 pages
Book Rating : 4.4/5 (964 download)

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Book Synopsis Sticking Points by : Haydn Shaw

Download or read book Sticking Points written by Haydn Shaw and published by Tyndale House Publishers, Inc.. This book was released on 2020-10-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated with new findings on Gen Z! With five generations in the workplace at once, there’s bound to be some sticking points. This is the first time in American history that we have five different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1946–1964), Gen X (born between 1965–1980), Millennials (born 1981–2001) and Gen Z (born 1996–present). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching us how we can learn to speak one another’s language and get better results together.

The Multigenerational Workplace

Author : Jennifer Abrams
Publisher : Corwin Press
ISBN 13 : 1483332888
Total Pages : 161 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis The Multigenerational Workplace by : Jennifer Abrams

Download or read book The Multigenerational Workplace written by Jennifer Abrams and published by Corwin Press. This book was released on 2013-10-29 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bridge the generation gap and achieve outstanding results! You might expect the occasional age-related misunderstanding to find its way into the classroom—after all, if today’s kids aren’t exactly from another planet, they’re definitely from another generation. At least you and your colleagues are all on the same page...right? Not necessarily. In some schools, as many as four generations work side by side, and that means countless chances for crossed wires, miscommunication, and perhaps even mistrust. Authors Jennifer Abrams and Valerie von Frank are attuned to these generational differences. In this book, based on Abrams’ popular workshop, the authors demonstrate how educators can look past their own generational filters to reap the benefits of seeing through a new lens. Focusing on the major contexts in which generational differences play out—including recruitment, coaching, professional learning, and succession planning—this book offers Tools, checklists, and recommendations for collaborating, evaluating, and engaging in professional learning that meets multigenerational needs Professional development activities that cultivate an understanding of generational differences and strengthen workplace culture Real-life stories and case studies that bring the topic to life With this honest, practical, and often amusing look at generations at work, you’ll learn to improve communication, retain staff, and look toward succession—a multigenerational plan for school success. "Few people today are taking on this topic, particularly in the U.S. One of the greatest leadership challenges of this age is how to work across generations. Newer generations are not flawed versions of previous generations—each has its own compelling perspective to contribute. This is the best book to add to an issue that affects all educators and will open up many people’s thinking about leadership." — Andy Hargreaves, Thomas More Brennan Chair Lynch School of Education Boston College, MA

Clash of the Generations

Author : Valerie M. Grubb
Publisher : John Wiley & Sons
ISBN 13 : 1119212464
Total Pages : 211 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Clash of the Generations by : Valerie M. Grubb

Download or read book Clash of the Generations written by Valerie M. Grubb and published by John Wiley & Sons. This book was released on 2016-10-06 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations—each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps—sometimes even layered—add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts.

Generations at Work

Author : Ron Zemke
Publisher : Amacom
ISBN 13 : 9780814432334
Total Pages : 0 pages
Book Rating : 4.4/5 (323 download)

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Book Synopsis Generations at Work by : Ron Zemke

Download or read book Generations at Work written by Ron Zemke and published by Amacom. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback-frustrating for the Me Generation that can't let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: * In-depth interviews with members of each generation * Best practices from companies bridging the generation gap * Specific tips for each generation on how to handle the others * A field guide for mentoring GenerationY For anyone struggling to manage a workforce with different ways of working, communicating, and thinking, Generations at Work is the answer.

Clash of the Generations

Author : Valerie M. Grubb
Publisher : Wiley
ISBN 13 : 9781119212461
Total Pages : 208 pages
Book Rating : 4.2/5 (124 download)

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Book Synopsis Clash of the Generations by : Valerie M. Grubb

Download or read book Clash of the Generations written by Valerie M. Grubb and published by Wiley. This book was released on 2016-10-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations—each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps—sometimes even layered—add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts.

10 Answer Keys, Communicating with the 5 Generations in the Workplace

Author : Mary L. Erlain
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781495206689
Total Pages : 0 pages
Book Rating : 4.2/5 (66 download)

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Book Synopsis 10 Answer Keys, Communicating with the 5 Generations in the Workplace by : Mary L. Erlain

Download or read book 10 Answer Keys, Communicating with the 5 Generations in the Workplace written by Mary L. Erlain and published by Createspace Independent Publishing Platform. This book was released on 2014-02-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to improve communications in your work force in the coming year? Communicating with the 5 Generations in the Workplace is the book to read.Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly it erodes valuable relationships in the workplace. Our culture is diverse in age, heritage, gender, etc. This book was written to help bridge the gaps around generational diversity. Whether you are a solo business owner, large company, or any point in between, "Communicating with the 5 Generations in the Workplace" will change the way you view your business world (and maybe help you on the home front too).There is a great generational divide that exists in our culture which began around 2011. This causes confusion, conflict, productivity challenges, customer issues, leadership and management gaps, and overall tension in the workplace and loss in revenue and profitability. How can we manage these gaps, and even more importantly, use them to our advantage?* Develop the understanding and skills to work with ALL of your people in business* Understand the negative consequences of taking the "you are DIFFERENT, therefore WRONG" approach* Reap the rewards of viewing others as "you are NOT WRONG, just DIFFERENT"* This book will help you move from a place of mediocrity and conflict to a state of organizational excellence!

Intergenerational Engagement

Author : Dillon Kalkhurst
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781983657016
Total Pages : 266 pages
Book Rating : 4.6/5 (57 download)

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Book Synopsis Intergenerational Engagement by : Dillon Kalkhurst

Download or read book Intergenerational Engagement written by Dillon Kalkhurst and published by Createspace Independent Publishing Platform. This book was released on 2018-01-07 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intergenerational Engagement: Understanding the Five Generations in The Economy" offers much more than a simple path of just trying to figure out Millennials. The book will first, help you become self-aware of your own generational tendencies so you can then, embrace age-diversity, dispel generational stereotypes, and learn how to use each generations' unique strengths to: * Enhance Internal and External Communications* Boost Customer Engagement and Sales* Increase Productivity* Bring Generational Harmony to the Workplace, School, Community, and the Family Your success as a business owner, manager, employee, educator, or parent is often in direct proportion to your ability to effectively connect and communicate with other people. The problem is that not everyone speaks the same language. The 'language' that people 'speak' can be influenced just as much by their age as the country in which they live. Today, humans are living longer than ever before. This has created a scenario in our society in which five different generations are active in the economy, the workplace, the household, and the education system. From the Silent Generation to Baby Boomers, Gen Xers, Millennials, and iGens, we all live on this planet and interact daily. Each generation has values, expectations, and tendencies that are unique to them and their peers. A one-size-fits-all model will not work regarding engagement methodology. Learning to bridge the generational gaps and relate to people on their level will be invaluable in your quest to excel in life. In this book, Dillon condenses decades of his knowledge and experience, distilling it into easily understandable information that will help you better understand yourself, customers, employees, managers, co-workers, teachers, parents, teachers, teens, and even complete strangers.

Communicating During a Crisis

Author : Joanna Dodd Massey
Publisher :
ISBN 13 : 9780578674148
Total Pages : 82 pages
Book Rating : 4.6/5 (741 download)

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Book Synopsis Communicating During a Crisis by : Joanna Dodd Massey

Download or read book Communicating During a Crisis written by Joanna Dodd Massey and published by . This book was released on 2020-04-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I know I'm right, so why won't they listen?!" This is the frustrated cry of every parent, business executive and government official who has tried to lead during a crisis. It is one thing to be able to get your message heard during a crisis. It is a whole other thing to influence people to take an action, change their behavior or just plain listen to reason! In this brief book, Dr. Joanna Dodd Massey uses candor and humor to explain how the human brain reacts during a crisis and provides useful tools for how you can communicate effectively and influence people-whether those people are your colleagues, your fellow countrymen, or your own family. PRAISE FOR COMMUNICATING DURING A CRISIS "Brilliant read! Dr. Massey has mastered the art of communications in her book. Her solutions and anecdotes to a myriad of problems are well laid out, and her book needs to be read by anyone dealing with communicating during a crisis." -Sean Smith is a former Cable News Executive and multiple Emmy Award winning ABC News journalist "I have been through innumerable crises as a global human resources executive and Dr. Massey's book contains invaluable insights. She cleverly explains human nature, through stories, and provides effective tools to guide people." -Lydia G. Mallett, Ph.D. is a former Global Director of Talent Acquisition and Chief Diversity Officer for DuPont and other Fortune 500 companies

The Psychology of Culture Shock

Author : Colleen A. Ward
Publisher : Psychology Press
ISBN 13 : 0415162351
Total Pages : 386 pages
Book Rating : 4.4/5 (151 download)

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Book Synopsis The Psychology of Culture Shock by : Colleen A. Ward

Download or read book The Psychology of Culture Shock written by Colleen A. Ward and published by Psychology Press. This book was released on 2001 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporates over a decade of new research and material on coping with the causes and consequencs that instigate culture shock, this can occur when a person is transported from a familiar to an alien culture.

The Generation Z Guide

Author : Ryan Jenkins
Publisher :
ISBN 13 : 9780998891910
Total Pages : 380 pages
Book Rating : 4.8/5 (919 download)

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Book Synopsis The Generation Z Guide by : Ryan Jenkins

Download or read book The Generation Z Guide written by Ryan Jenkins and published by . This book was released on 2019-11-26 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Generation Z Guide equips professionals to improve recruitment, enhance engagement, and effectively train and develop the post-Millennial generation. Born after 1998, Generation Z ranges from those entering high school, completing undergraduate college, and starting careers. Generation Z is very different than Millennials and their rapid entrance into the workforce is increasing the complexity of managing and working across generations. In fact, 62 percent of Generation Z anticipate challenges working with Baby Boomers and Generation X. Generation Z has never known a Google-free world. Growing up during the most accelerated and game-changing periods of technological advancements in history has imprinted Generation Z with new behaviors, preferences, and expectations of work, communication, leadership, and much more. The Generation Z Guide's insights are research based and the applications are marketplace tested. Learn from leading companies on how best to attract, engage, and lead Generation Z.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Bowling Alone: Revised and Updated

Author : Robert D. Putnam
Publisher : Simon & Schuster
ISBN 13 : 1982130849
Total Pages : 592 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Bowling Alone: Revised and Updated by : Robert D. Putnam

Download or read book Bowling Alone: Revised and Updated written by Robert D. Putnam and published by Simon & Schuster. This book was released on 2020-10-13 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to include a new chapter about the influence of social media and the Internet—the 20th anniversary edition of Bowling Alone remains a seminal work of social analysis, and its examination of what happened to our sense of community remains more relevant than ever in today’s fractured America. Twenty years, ago, Robert D. Putnam made a seemingly simple observation: once we bowled in leagues, usually after work; but no longer. This seemingly small phenomenon symbolized a significant social change that became the basis of the acclaimed bestseller, Bowling Alone, which The Washington Post called “a very important book” and Putnam, “the de Tocqueville of our generation.” Bowling Alone surveyed in detail Americans’ changing behavior over the decades, showing how we had become increasingly disconnected from family, friends, neighbors, and social structures, whether it’s with the PTA, church, clubs, political parties, or bowling leagues. In the revised edition of his classic work, Putnam shows how our shrinking access to the “social capital” that is the reward of communal activity and community sharing still poses a serious threat to our civic and personal health, and how these consequences have a new resonance for our divided country today. He includes critical new material on the pervasive influence of social media and the internet, which has introduced previously unthinkable opportunities for social connection—as well as unprecedented levels of alienation and isolation. At the time of its publication, Putnam’s then-groundbreaking work showed how social bonds are the most powerful predictor of life satisfaction, and how the loss of social capital is felt in critical ways, acting as a strong predictor of crime rates and other measures of neighborhood quality of life, and affecting our health in other ways. While the ways in which we connect, or become disconnected, have changed over the decades, his central argument remains as powerful and urgent as ever: mending our frayed social capital is key to preserving the very fabric of our society.

Managing at the Speed of Change

Author : Daryl R. Conner
Publisher : Random House
ISBN 13 : 1588365158
Total Pages : 322 pages
Book Rating : 4.5/5 (883 download)

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Book Synopsis Managing at the Speed of Change by : Daryl R. Conner

Download or read book Managing at the Speed of Change written by Daryl R. Conner and published by Random House. This book was released on 2006-02-07 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic, newly updated, is an indispensable source for anyone–from mid-level managers to CEOs–who must execute key business initiatives quickly and effectively. Once groundbreaking and now time-honored, Managing at the Speed of Change has helped countless business leaders learn how to orchestrate transitions vital to their organizations’ success. Rather than focusing on what to change, this book’s aim is far more valuable: It shows readers how to change. Daryl R. Conner, founder and chairman of the consulting firm Conner Partners, is a leading expert on change management. He has served as “change doctor” for clients that include non-profit enterprises, government agencies and administrations, and Fortune 500 companies in an array of industries such as Abbott Laboratories, PepsiCo, American Express, Catholic Healthcare West, JPMorgan Chase, and the U.S. Navy. Based on Conner’s long-term research and his decades of consulting experience, Managing at the Speed of Change uses simple, easy-to-understand language and elegant visuals to explore the dynamics of change, and in doing so, teaches readers • why major change is difficult to assimilate • what distinguishes resilient individuals from those who suffer future shock • how and why resistance forms • how people become committed to change • why organizational culture is so important to the success of change • the roles most central to change in organizational settings • why powerful teamwork is at the heart of achieving change objectives, and how to foster it In this pioneering book, updated for the twenty-first century, Conner demonstrates how both individuals and organizations can develop the capacity not only to endure change but to thrive on it.