Cultural Differences on Time Management Between China and Germany

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Publisher :
ISBN 13 :
Total Pages : 89 pages
Book Rating : 4.:/5 (17 download)

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Book Synopsis Cultural Differences on Time Management Between China and Germany by : Stephan Verhasselt

Download or read book Cultural Differences on Time Management Between China and Germany written by Stephan Verhasselt and published by . This book was released on 2006 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A comparison of management styles in China and Germany

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3346120651
Total Pages : 17 pages
Book Rating : 4.3/5 (461 download)

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Book Synopsis A comparison of management styles in China and Germany by :

Download or read book A comparison of management styles in China and Germany written by and published by GRIN Verlag. This book was released on 2020-02-26 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2018 in the subject Business economics - Business Management, Corporate Governance, grade: 1,9, University of Cooperative Education Villingen-Schwenningen, language: English, abstract: In the following paper, important factors necessary to excel in international management with a clear focus on China will be discussed, while drawing a comparison to Germany. Throughout the examination, the way of approaching the Chinese market is described. Afterwards, culture is considered with relevant factors like power distance and the leader-follower relationship. Then, values are described with important topics like the decision making processes, meetings and negotiations and conflicts. Afterwards, key factors to success will be mentioned, including personal relationships and the feedback culture. Before drawing a conclusion, challenges likely to occur will be mentioned. Due to the increasing importance of globalization and the emergence of many competitors, management structures have become dramatically different in China. Behaviors, dynamics and team conformations change rapidly, requiring organizations to react respectively to stay competitive. Managers face the challenge to compromise different cultures within the workplace. Practical management techniques of one country cannot be easily adapted in another. They differ greatly depending on the culture. To what extent the organization benefits from a culturally diverse workforce is controversial. National values and culture are the biggest obstacle when it comes to achieving management excellence. It requires culture proficiency and responsiveness to meaningful differences in the working environment. But also other factors like the organization’s strategy, economic conditions or the labor market of the host country have an influence on how management practices should be applied. Thus, developing the ability to manage in a cross-cultural context is a prerequisite in doing business successfully in today’s world.

Managerial Styles

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Publisher : GRIN Verlag
ISBN 13 : 365604760X
Total Pages : 41 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Managerial Styles by : Veronika Minkova

Download or read book Managerial Styles written by Veronika Minkova and published by GRIN Verlag. This book was released on 2011-11 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2009 in the subject Communications - Intercultural Communication, grade: 1,3, Furtwangen University; Villingen-Schwenningen, language: English, abstract: The paramount goal of intercultural management is to revise organizational patterns in order to provide an understanding of the different approaches used by managers worldwide. Identifying significant differences in management in Germany and China is established through comparison of socio-cultural and managerial variables. Chinese leadership is characterized by more authorial rather than participative management style. This is explained by Chinese historical and cultural background. The Confucius heritage, legacy of communism, synthetic view of the world and interrelatedness of life in China are some of the essential determinants of managerial styles and social roles at all. Rationalism and objectivism, search for certainty, traditional individualism and analytical thinking are some of the key variables to shape the German managerial styles. Socio-cultural differences are examined in terms of way of thinking and perception of the world; contextual meaning and degree of group-orientation. Managerial differences are divided into three categories: organizational structure, managing processes and interpersonal relations.

Cross-Cultural Differences

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Publisher : diplom.de
ISBN 13 : 3836621177
Total Pages : 122 pages
Book Rating : 4.8/5 (366 download)

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Book Synopsis Cross-Cultural Differences by : Veronica Wellein

Download or read book Cross-Cultural Differences written by Veronica Wellein and published by diplom.de. This book was released on 2008-10-24 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Introduction: We are living in an internationalized world; global trade keeps increasing and more companies from many countries around the world are going national at an astounding rate. This is a reflection of strong economic growth around the world and the globalization of the economy and corporations. Offices are spread from one continent to another and travel is essential to business. This is the reason why business travel is increasing, states Hubert Joly, president and chief executive officer of CWT. In today s business world, you might well find yourself as an international manager in a foreign subsidiary of an American firm, facing on a daily basis all aspects of international management. Or you could end up at the home office in Germany coordinating operations with foreign affiliates. Or you could travel to countries like Japan or China, negotiating export sales or dealing with suppliers, customers, or franchise parties. Many different kinds of positions are available in the global arena, and training in international and cross-cultural management and negotiation styles is becoming a critical ingredient in moving up to high-level positions in global organizations. In 2006, a record 30.1 million U.S. travelers visited overseas markets, an increase of five percent from 2005. One of the top five overseas markets visited by U.S. travelers in 2006 was Germany. China (if combining travel the PRC and Hong Kong) would have tied as second. Contributing to the new record for outbound travel, seven of the top 20 U.S. outbound destination markets posted records in 2006, including Japan and China. Hundreds of thousands of jobs in the Germany owe their existence and sustainment to business travel. In Germany, the effects of a growing European Union and worldwide business travel create a stable demand for modern transport infrastructures and services. The USA is one of the two most important business travel destinations for the German economy, closely followed by China. Two markets will dominate travel interests in the future: the USA and China. No other countries will be as important for business trips as these two different giants. China's economy still enjoys a huge growing potential although its gross domestic product (GDP) has maintained a double-digit growth for four straight years and hit a new high of 10.7 in the first three quarters of 2006. The growth rate of China's labor productivity stood at 9.5 percent last year, [...]

Routledge Handbook of Chinese Business and Management

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Publisher : Taylor & Francis
ISBN 13 : 0429829191
Total Pages : 414 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Routledge Handbook of Chinese Business and Management by : Jane Nolan

Download or read book Routledge Handbook of Chinese Business and Management written by Jane Nolan and published by Taylor & Francis. This book was released on 2023-09-29 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook, representing the collaboration of 36 scholars, provides a multi-faceted exploration of Chinese business and management. The volume represents an ‘inside-out’ perspective, offering local knowledge and experience, in conjunction with an ‘outside-in’ approach, presenting measured and sensitive observations from an outsider’s perspective. The handbook’s approach is organised around five key themes: Cultural and institutional contexts for business in China Management, including digital marketing and entrepreneurship Work and employment, covering gender and trade unions in the workplace Human resource management and human resource development in Chinese businesses, including multinational corporations in the UK Business and economic overviews, revealing the impact of guanxi relations and networks on Chinese business and management Revealing major recent developments in Chinese business and management alongside an appreciation of the unique historical, institutional, and cultural context of Chinese business and management, this book is a must-read for scholars, students, and educators of Chinese business and theory, and business in Asia.

The preparation of German entrepreneurs for the different cultural peculiarities of negotiations with Chinese business partners

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Publisher : BoD – Books on Demand
ISBN 13 : 3734772451
Total Pages : 121 pages
Book Rating : 4.7/5 (347 download)

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Book Synopsis The preparation of German entrepreneurs for the different cultural peculiarities of negotiations with Chinese business partners by : Monika Koeckeritz

Download or read book The preparation of German entrepreneurs for the different cultural peculiarities of negotiations with Chinese business partners written by Monika Koeckeritz and published by BoD – Books on Demand. This book was released on 2015-03-05 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today People’s Republic of China is emerging as one of the major global economies. But a lot of negotiations between German and Chinese businessmen have failed in China because German entrepreneurs have not been sufficiently prepared for the different cultural peculiarities of negotiations with Chinese business partners. This dissertation will analyse the cultural peculiarities of negotiations with Chinese business partners. Different theories about culture, communication and negotiations and their interactions are examined. The researcher will analyse differences between the German and Chinese business culture including the values influencing the German and Chinese business behaviour and communication style. A comparison of the German culture and negotiation skills with the Chinese culture and negotiation skills will be drawn. Prerequisites to commitment in China will be investigated and the Chinese framework of communication will be identified. Furthermore the Chinese bargaining and negotiation tactics as well as the purpose and format of Chinese negotiations will be discovered and the importance of “guanxi” and “mianxi” and their effects on business behaviour will be identified. The researcher will also advance the hypothesis that China has faced and will face the influence of materialism as a force undermining traditional values. To prove this hypothesis, she will analyse potential factors and forces that influence Chinese culture and with it the negotiations with Chinese business partners.

The Culture Map (INTL ED)

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Publisher : PublicAffairs
ISBN 13 : 1610396715
Total Pages : 289 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The Culture Map (INTL ED) by : Erin Meyer

Download or read book The Culture Map (INTL ED) written by Erin Meyer and published by PublicAffairs. This book was released on 2016-01-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Growth Market China: How European Companies Manage the Delegation of Power

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Publisher : Anchor Academic Publishing (aap_verlag)
ISBN 13 : 3954893088
Total Pages : 241 pages
Book Rating : 4.9/5 (548 download)

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Book Synopsis Growth Market China: How European Companies Manage the Delegation of Power by : Sebastian Hindelang

Download or read book Growth Market China: How European Companies Manage the Delegation of Power written by Sebastian Hindelang and published by Anchor Academic Publishing (aap_verlag). This book was released on 2014-08 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research presents a wide spectrum of relevant information which is required for the market expansion of western based companies to China. China has developed from an ‘outsourced assembly line’ of foreign companies into an attractive sales market. The pure size of its population and the strong increase of its middle class offer good opportunities for western companies. The focus of this research is on the delegation of decision power from the head office towards the local subsidiary. This includes the aspects of the various market entry possibilities, leadership styles, organisational structures, cultural differences and the attractiveness of the employer. Additionally, also sensitive topics, such as corruption and intellectual property, are discussed. In sum, this research identifies the contemporary issues managers of European companies in China are facing, and discuss them in respect of the existing literature of management. As a result, this research has become a handbook for foreign managers in China.

Time perception in leadership

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Publisher : GRIN Verlag
ISBN 13 : 3640895339
Total Pages : 40 pages
Book Rating : 4.6/5 (48 download)

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Book Synopsis Time perception in leadership by : Stefanie Schumann

Download or read book Time perception in leadership written by Stefanie Schumann and published by GRIN Verlag. This book was released on 2011-04-18 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2011 in the subject Communications - Intercultural Communication, grade: 1,0, European University Viadrina Frankfurt (Oder) (Intercultural Management), course: Leadership. An alternate take, language: English, abstract: Day by day we are woken up by the alarm. The clock schedules our daily routine. Punctuality at work is emphasized. Deadlines are considered to be accomplished on time. The clock drives us to undertake a certain amount of tasks during the day. In Western societies time is considered as resource, which can be spent, saved or lost. Thus, it represents a force, which drives our lives. Timetables and calendars create the feeling of time pressure. This phenomenon implies a big gap between the time an individual lives and the one the same person feels inside like a body clock. Hence, especially in task-oriented management, issues concerning time occur. Furthermore, cultural differences cause a variation of time perceptions. In fact, social time, as a culturally determined interpretation of time, has a great impact on business culture. On the one hand, the sense of social time influences expatriate managers going overseas, who have to adapt the local time perception; on the other hand, it concerns leaders, who have to juggle with two time perceptions in order to organize cross-border collaborations. Punctuality serves as prime example for time perception. While in Western Europe timekeeping represents a virtue, in Southern Europe dates are treated rather flexible. The time perception of cultural groups varies even more. Monochronicity and polychronicity embody the main perspectives of time. Therefore, their origin and impact will be explained in general as well as in terms of managerial behaviour. After classifying the cultural clusters established by the GLOBE study, the example of the Confucian Asia will be contrasted with Western Europe. Further on, the case study of China serves as prime example of Confucian Asia to underline the influence of the local time perception on the present leadership style. Finally, a behavioural guideline for leaders concerning time perception shall create a harmonious overall picture of this work. Since this paper does not have the extent to scrutinize the influence of all cultural dimensions on leadership style, I chose the issue of time perception, because so far this aspect has been rather neglected in research. The following investigations are supposed to give a guideline to time awareness in general. By analysing the case of China, difficulties and potentials of varying time perceptions regarding managerial success shall be examined.

Time and Management from a Cross-cultural Perspective

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Publisher : Hogrefe & Huber Publishing
ISBN 13 : 9780889374324
Total Pages : 0 pages
Book Rating : 4.3/5 (743 download)

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Book Synopsis Time and Management from a Cross-cultural Perspective by : Hede Helfrich

Download or read book Time and Management from a Cross-cultural Perspective written by Hede Helfrich and published by Hogrefe & Huber Publishing. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Differing concepts of time and its management across cultures are a significant problem in global organizations - this book analyzes why and looks for solutions Culturally different attitudes to time management can be extremely harmful in multinational organizations. More than half of all conflicts between Russian and Western European managers, for instance, have been shown to concern time. Providing new theoretical insights as well as practical advice, this book addresses time-related behaviors and policies in the labor world with analyses of empirical experience by researchers from different disciplines and countries. Three main issues are covered: similarities and differences between nations, variations within countries across trades and industries, and applications in terms of general strategy and functioning in a global marketplace. With contributions by researchers from countries such as Germany, Russia, The Netherlands, USA, France, and India, this uniquely international and interdisciplinary book will be of interest to researchers, students, and managers in disciplines such as sociology, psychology, economics, business administration, and education.

Proceedings of the 2022 4th International Conference on Economic Management and Cultural Industry (ICEMCI 2022)

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Publisher : Springer Nature
ISBN 13 : 9464630981
Total Pages : 2160 pages
Book Rating : 4.4/5 (646 download)

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Book Synopsis Proceedings of the 2022 4th International Conference on Economic Management and Cultural Industry (ICEMCI 2022) by : Hrushikesh Mallick

Download or read book Proceedings of the 2022 4th International Conference on Economic Management and Cultural Industry (ICEMCI 2022) written by Hrushikesh Mallick and published by Springer Nature. This book was released on 2023-01-13 with total page 2160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. 2022 4th International Conference on Economic Management and Cultural Industry (ICEMCI 2022) to be held in Chongqing (Online) on October 14-16, 2022. As the leader of the global trend of scientific and technological innovation, China is constantly creating a more open scientific and technological innovation environment, expanding the depth and breadth of academic cooperation, and building a shared innovation community. These efforts are making new contributions to globalization and building a community with a shared future for mankind. ICEMCI aims to bring together innovative academics and industry experts in Economic Management and Cultural Industry into a common forum. We will discuss and research on areas such as International Economics and Trade, Sustainable Economic Development, Economic Statistics, Economic Policy, The impact of cultural industries on the economy, etc. ICEMCI 2022 also aims to provide a platform for experts, scholars, engineers, technicians and technology R&D personnel to share scientific research results and cutting-edge technologies, understand academic development trends, expand research ideas, strengthen academic research and discussion, and promote cooperation in the industrialization of academic achievements . With the theme "Economic Management and Cultural Industry", ICEMCI 2022 aspires to keeping up with advances and changes to a consistently morphing field. Leading researchers and industry experts from around the globe will be presenting the latest studies through papers, keynote speeches and oral presentations. We warmly invite you to participate in ICEMCI 2022 and look forward to seeing you in Chongqing !

Knowledge Transfer from Germany to China

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Publisher : BoD – Books on Demand
ISBN 13 : 3749406936
Total Pages : 101 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Knowledge Transfer from Germany to China by : Thomas M. Fasser

Download or read book Knowledge Transfer from Germany to China written by Thomas M. Fasser and published by BoD – Books on Demand. This book was released on 2019-02-20 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many western companies went East and started subsidiaries also in China to use large costs reduction potentials and to get new market shares at potential 1.3 billion customers. This hype was justified with the resulting success of the companies and the raise of China to the world's biggest economy. Starting new business in China is not only related with success and increasing profit, because before being successful, a functional factory has to be set up. This includes the setup of a suitable and efficient Quality Management System (QMS) and the according Knowledge transfer. This sounds easy, but not all of the enthusiastic firms made it through the built-up phase. This Study researches the theoretical background of Chinese business environment, according to the High Level Structure needs of the ISO 9001, and then compares the culture and also investigates the individual network system. This theoretical analysis is then merged with the quantitative and qualitative results of an expert survey, of German experts of companies with comparable industrial products and QMS. The result is that the cultural differences are big enough to be considered, when making the strategy plan. Especially hierarchical and group social differences make it necessary that the right people have to be prepared to be send to the subsidiary for a certain period. For the Quality topics, the focus should be on the freedom for process adjustments, content of inspection plans, audit strategies, supplier management and failure analysis. Here has to be created and trained a more sensitivity not only to push colleagues or suppliers, but also to develop them. Cost pressure makes it necessary to produce also more complex products in China, why the suppliers also have to be fit for this new challenge. In the end it can be said that the successful startup mainly depends on the right people, placed in higher hierarchical positions, who train the new colleagues on site continuously and with great patience.

Management across Cultures

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Publisher : Cambridge University Press
ISBN 13 : 1107311314
Total Pages : 459 pages
Book Rating : 4.1/5 (73 download)

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Book Synopsis Management across Cultures by : Richard M. Steers

Download or read book Management across Cultures written by Richard M. Steers and published by Cambridge University Press. This book was released on 2013-02-25 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this popular textbook explores the latest approaches to cross-cultural management, as well as presenting strategies and tactics for managing international assignments and global teams. With a clear emphasis on learning and development, the text encourages students to acquire skills in multicultural competence that will be highly valued by their future employers. This has never been as important as now, in a world where, increasingly, all managers are global managers and where management practices and processes can differ significantly across national and regional boundaries. This edition has been updated after extensive market feedback to include new features: a new chapter on working and living abroad; applications boxes showing how theories and key concepts can be applied to solve real-life management problems; student questions to encourage critical thinking; and updated examples and references. Supplementary teaching and learning materials are available on a companion website at www.cambridge.org/steers. In addition, recommended in-depth cases for each chapter are available at www.iveycases.com/CaseMateBrowse.aspx.

Conflict Management and Intercultural Communication

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Publisher : Taylor & Francis
ISBN 13 : 1000774236
Total Pages : 347 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Conflict Management and Intercultural Communication by : Xiaodong Dai

Download or read book Conflict Management and Intercultural Communication written by Xiaodong Dai and published by Taylor & Francis. This book was released on 2022-11-15 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Intercultural Competencies in China

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Publisher : Kohlhammer Verlag
ISBN 13 : 3170322354
Total Pages : 155 pages
Book Rating : 4.1/5 (73 download)

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Book Synopsis Intercultural Competencies in China by : Helena Maria Lischka

Download or read book Intercultural Competencies in China written by Helena Maria Lischka and published by Kohlhammer Verlag. This book was released on 2017-10-04 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume focuses on a market that is one of the world=s economically most important and at the same time one of the most difficult to understand culturally - at least from a Western point of view. China is the world=s second largest economy in terms of nominal GDP and the largest in terms of purchasing power parity. At the same time, China has one of the world=s oldest cultures and was the cradle for extremely influential philosophical approaches that even today continue to have a tremendous impact on every sphere of Chinese society. As a result, business in China is - directly or indirectly - influenced by a distinct Chinese pragmatism, personalized networking (guanxi), the concept of "saving face" and the idea of business as a battlefield. Familiarity with Chinese culture and negotiating practices is a key factor for promoting successful business transactions. In this book, the authors aim to close the gap between publications that are of purely academic interest, on the one hand, and general guidebooks on the other. Intercultural Competencies in China provides a comprehensive selection of topics that are crucial for understanding what lies behind cultural differences - making the book essential reading for business purposes and private contacts in China. Although the book is academically oriented, all of the essays are also accessible for the general reader.

No Such Thing as Small Talk

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Author :
Publisher : Happy About
ISBN 13 : 1600051901
Total Pages : 113 pages
Book Rating : 4.6/5 ( download)

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Book Synopsis No Such Thing as Small Talk by : Melissa Lamson

Download or read book No Such Thing as Small Talk written by Melissa Lamson and published by Happy About. This book was released on 2010 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many business leaders, when they begin to work overseas or interact professionally with teams abroad, are surprised by how much they thought they knew about the other culture, but how little it counts for on the ground. The reality is that communication is multi-dimensional, and simply knowing a foreign language doesn't mean one automatically understands the culture that goes with it. Idiom, psychological factors and cultural nuance all come into play. To grasp a culture, and communicate meaningfully to it, you need familiarity with language, of course, but also with non-verbal communication, customs, perceived values, and concepts of time and space. "Melissa Lamson," with years of experience in creating and nurturing high-performing global teams, understands how "It's not enough to know the language!" In her book, " No Such Thing as Small Talk," she focuses on Germany, a major business partner for the United States, and the country in which she has lived and worked for over a decade. Business leaders today expect to face cultural differences when they do business with, for example, China or Brazil. But with a Western, industrialized country like Germany, one that displays a business etiquette and work ethic similar to the United States, it is easy to overlook the differences simply because so much appears, on the surface, to be the same. The differences are not in your face but subtle. And these small, yet critical, differences are exactly what Melissa's book will help you identify, respect and bridge. Melissa succinctly presents what she calls seven keys, or principles, to unlocking the German business mind. Her principles, whether they relate to process, punctuality, discipline or email communication, are insightful, personal and compelling. Not only does she clearly lay out the differences, but she also offers a cultural perspective that is rich with personal narrative. If you plan to be in any way professionally engaged with Germany--whether you wish to participate in trade fairs, carry out negotiations with partners or colleagues, discuss schedules or terms with customers, or even apply for a job in Germany--the appropriate cultural understanding, as this book describes, will create mutual trust and will quite likely be the key to your business success.

Employee Loyalty

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Author :
Publisher : Springer Nature
ISBN 13 : 3030684253
Total Pages : 214 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Employee Loyalty by : Stephan Meschke

Download or read book Employee Loyalty written by Stephan Meschke and published by Springer Nature. This book was released on 2021-03-22 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to provide a deeper understanding of the concept and negative outcomes of employee loyalty, considering employees in organizations and OB theory, and comparing employee experiences across both European and East Asian cultures. Through an international analysis of employee loyalty within the service industry, the author highlights the importance of this highly relevant but often overlooked topic to addressing practical issues such as conflict solution, employee retention, service mentality, and work effort. Building on a clear definition and evaluation of the concept of employee loyalty, this book explores meaningful theoretical and practical implications of employee views of the organization, working group, and supervisor.