Conversational Guide

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The Conversation Guide

Author : J. L. Prevost
Publisher :
ISBN 13 : 9781777758301
Total Pages : 290 pages
Book Rating : 4.7/5 (583 download)

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Book Synopsis The Conversation Guide by : J. L. Prevost

Download or read book The Conversation Guide written by J. L. Prevost and published by . This book was released on 2021-11-20 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us have everyday conversations with ease, yet we can get tripped up when the topic turns serious or emotional. We may fumble or freeze. We may fear saying the wrong words, making things worse, or getting stuck in an endless argument cycle. Fortunately, there are steps we can take to improve how we speak to others. In The Conversation Guide: How To Skillfully Communicate, Set Boundaries, and Be Understood, registered clinical counsellor and teacher J.L.Prevost teaches 10 skills for making all types of conversations less stressful, easier, and more effective. Grounded in gold-standard techniques from communication and psychology models, the 10 skills will give you the confidence and know-how to prepare for, start, and structure conversations. Through relatable anecdotes, common dialogue examples, and valuable tips, this guide offers practical solutions you can implement right away, without having to wade through pages of communication theory, The Conversation Guide will teach you skills to: - Stop avoiding confrontation - Set and enforce personal boundaries - Structure difficult conversations - Establish common goals - Support yourself post- talk Whether you are facing a difficult conversation with a boss, client, friend, romantic partner, or parent, this book can help you say what you need to say- and avoid misunderstandings- without compromising your boundaries or your relationships.

Conversational Power

Author : James K. Van Fleet
Publisher : Penguin
ISBN 13 : 0135296374
Total Pages : 321 pages
Book Rating : 4.1/5 (352 download)

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Book Synopsis Conversational Power by : James K. Van Fleet

Download or read book Conversational Power written by James K. Van Fleet and published by Penguin. This book was released on 1991-07-01 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: This powerful guide gives you the proven techniques of using conversational power to control the behavior of other people in hundreds of business and social situations. In an instant, you can get anyone to do what you want, when you want, the way you want—and do it gladly. For examples, the guide shows you how to . . . • Gain the full support and respect of other people • Silence criticism and overcome resistance to your ideas • Deliver a speech like a veteran platform professional • Use conversational psychology to make new friends quickly • Strike up a conversation with a total stranger • Apply conversational skills to speed your career advancement • And much more Once you learn these simple methods of verbal persuasion, you’ll wield an almost magical power over anyone—and win the respect, support, and friendship of everyone you meet!

Conversational UX Design

Author : Robert J. Moore
Publisher : Morgan & Claypool
ISBN 13 : 1450363040
Total Pages : 316 pages
Book Rating : 4.4/5 (53 download)

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Book Synopsis Conversational UX Design by : Robert J. Moore

Download or read book Conversational UX Design written by Robert J. Moore and published by Morgan & Claypool. This book was released on 2019-05-29 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.

McGraw-Hill's Conversational American English

Author : Richard A. Spears
Publisher : McGraw Hill Professional
ISBN 13 : 0071741321
Total Pages : 222 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis McGraw-Hill's Conversational American English by : Richard A. Spears

Download or read book McGraw-Hill's Conversational American English written by Richard A. Spears and published by McGraw Hill Professional. This book was released on 2010-09-22 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learnmore than 3,000 English expressions and speak and understand the language easily As a new speaker of English, you may hear some expressions in your daily conversations that you do not understand--yet. McGraw-Hill's Conversational American English will help you learn these expressions, so not only do you know what a person is saying to you, but that you can use the expression yourself! More than 3,000 expressions are organized by theme, so you can find what you are looking for quickly. And each topic is illustrated to further help you understand context. The book features: Common expressions are batched into 350 themes, ranging from general greetings and asking how someone is, to the more specific needs, like showing disbelief, asking someone’s intentions, and expressions for a forgotten word or name A comprehensive thematic glossary provides an additional means for the learner to locate expressions by key words and concepts Topics include: Basic Social Encounters, Greetings, Small Talk, Introductions, Ending a Conversation, Good-Byes, Agreeing, Disagreeing Conversational Encounters, Focusing Attention, Launching the Conversation, Making Friends, Complex Matters, Disputes, Discussion and Resolution, Polite Encounters, Prefaces, Communication Barriers

The Definitive Guide to Conversational AI with Dialogflow and Google Cloud

Author : Lee Boonstra
Publisher : Apress
ISBN 13 : 9781484270134
Total Pages : 405 pages
Book Rating : 4.2/5 (71 download)

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Book Synopsis The Definitive Guide to Conversational AI with Dialogflow and Google Cloud by : Lee Boonstra

Download or read book The Definitive Guide to Conversational AI with Dialogflow and Google Cloud written by Lee Boonstra and published by Apress. This book was released on 2021-06-25 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context. The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs. After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase. What You Will Learn Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used Create Dialogflow projects for individuals and enterprise usage Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases Use Dialogflow for an out-of-the-box agent review Deploy text conversational UIs for web and social media channels Build voice agents for voice assistants, phone gateways, and contact centers Create multilingual chatbots Orchestrate many sub-chatbots to build a bigger conversational platform Use chatbot analytics and test the quality of your Dialogflow agent See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what’s different in Dialogflow CX Who This Book Is For Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google’s conversational AI/cloud technology.

The Complete Idiot's Guide to Conversational Sign Language Illustrated

Author : Carole Lazorisak
Publisher : Penguin
ISBN 13 : 9781592572557
Total Pages : 292 pages
Book Rating : 4.5/5 (725 download)

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Book Synopsis The Complete Idiot's Guide to Conversational Sign Language Illustrated by : Carole Lazorisak

Download or read book The Complete Idiot's Guide to Conversational Sign Language Illustrated written by Carole Lazorisak and published by Penguin. This book was released on 2004 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "DVD with more than 600 words and phrases"--Cover.

Lifetime Conversation Guide

Author : James K. Van Fleet
Publisher : Business & Professional Division
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Lifetime Conversation Guide by : James K. Van Fleet

Download or read book Lifetime Conversation Guide written by James K. Van Fleet and published by Business & Professional Division. This book was released on 1984 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether at home or at work, you spend a lot of your waking hours conversing with other people. You try to influence their behavior by advising, ordering, and persuading--but all too often, you fail to get through to them. Here are scores of conversation power techniques you can use to control the behavior of others in virtually any family, business, or social situation. Without ever raising your voice, you can get anyone to do what you want, the way you want--and do it gladly.Once you learn these simple methods of verbal persuasion, you'll wield an almost magical power over everyone--and win the respect, support, and friendship of everyone you meet!

A Teacher’s Guide to Conversational AI

Author : David A. Joyner
Publisher : Taylor & Francis
ISBN 13 : 1003861660
Total Pages : 241 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis A Teacher’s Guide to Conversational AI by : David A. Joyner

Download or read book A Teacher’s Guide to Conversational AI written by David A. Joyner and published by Taylor & Francis. This book was released on 2024-05-27 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Teacher’s Guide to Conversational AI explores the practical role that language-based artificial intelligence tools play in classroom teaching, learning experiences, and student assessment. Today’s educators are well aware that conversational and generative AI—chatbots, intelligent tutoring systems, large language models, and more—represent a complex new factor in teaching and learning. This introductory primer offers comprehensive, novice-friendly guidance into the challenges and opportunities of incorporating AI into K-12 schools and college classes in ways that are appropriate, nourishing to students, and outcomes-driven. Opening with an informative overview of the foundational properties, key terminology, and ethical considerations of these tools, the book offers a coherent and realistic vision of classrooms that are enhanced, rather than stymied, by AI systems. This includes strategies for: · designing assessments that are conducive to students’ beneficial use of AI while mitigating overreliance or dishonesty; · using AI to generate lesson examples for student critique or custom content that reinforces course principles; · leveraging chatbots as a co-instructor or a tutor, a guide during student-driven learning, a virtual debate or brainstorming partner, and a design project; and · creating course content, lesson plans and activities, expanded language and accessibility options, and beyond. Through the depth of understanding and applied approach provided in these chapters, teachers and leaders in training and in service, alongside private tutors, college instructors, and other educators, will be better prepared to future-proof their efforts to serve new generations of learners.

Doing Conversation Analysis

Author : Paul ten Have
Publisher : SAGE
ISBN 13 : 1446204235
Total Pages : 266 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Doing Conversation Analysis by : Paul ten Have

Download or read book Doing Conversation Analysis written by Paul ten Have and published by SAGE. This book was released on 2007-09-25 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the book for introducing and getting to grips with conversation analysis. Accessible, comprehensive and very applied. - Steven Wright, Lancaster University "A clearly written book. It puts CA into perspective by presenting exemplary studies and differentiating CA from other approaches to discourse. It is full of advice concerning the technicalities of recording, transcription and analysis. It will be most useful to my students." - Spiros Moschonas, University of Athens The Second Edition of Paul ten Have′s classic text Doing Conversation Analysis has been substantially revised to bring the book up-to-date with the many changes that have occurred in conversation analysis over recent years. The book has a dual purpose: to introduce the reader to conversation analysis (CA) as a specific research approach in the human sciences, and to provide students and novice researchers with methodological and practical suggestions for actually doing CA research. The first part of the book sets out the core theoretical concepts that underpin CA and relates these to other approaches to qualitative analysis. The second and third parts detail the specifics of CA in its production of data, recordings and transcripts, and its analytic strategies. The final part discusses ways in which CA can be ′applied′ in the study of specific institutional settings and for practical or critical purposes.

The Handbook of Conversation Analysis

Author : Jack Sidnell
Publisher : John Wiley & Sons
ISBN 13 : 1118340450
Total Pages : 756 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis The Handbook of Conversation Analysis by : Jack Sidnell

Download or read book The Handbook of Conversation Analysis written by Jack Sidnell and published by John Wiley & Sons. This book was released on 2012-08-10 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting a comprehensive, state-of-the-art overview of theoretical and descriptive research in the field, The Handbook of Conversation Analysis brings together contributions by leading international experts to provide an invaluable information resource and reference for scholars of social interaction across the areas of conversation analysis, discourse analysis, linguistic anthropology, interpersonal communication, discursive psychology and sociolinguistics. Ideal as an introduction to the field for upper level undergraduates and as an in-depth review of the latest developments for graduate level students and established scholars Five sections outline the history and theory, methods, fundamental concepts, and core contexts in the study of conversation, as well as topics central to conversation analysis Written by international conversation analysis experts, the book covers a wide range of topics and disciplines, from reviewing underlying structures of conversation, to describing conversation analysis' relationship to anthropology, communication, linguistics, psychology, and sociology

The College Conversation

Author : Eric J. Furda
Publisher : Penguin
ISBN 13 : 1984878360
Total Pages : 289 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis The College Conversation by : Eric J. Furda

Download or read book The College Conversation written by Eric J. Furda and published by Penguin. This book was released on 2021-09-21 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: From an Ivy League dean and a college admissions expert, a guide to help parents support their children as they navigate their way to college The College Conversation is a comprehensive resource for mapping the path through the college application process that provides practical advice and reassurance to keep both anxious parents and confused children sane and grounded. Rather than adding to the existing canon of "How to Get In" college guides or rankings, Eric Furda and Jacques Steinberg provide a step-by-step approach to having the tough conversations on this topic with less stress and more success. The book is organized around key discussions and themes that trace the chronological arc of admissions and financial aid--beginning before the assembly of a list of potential colleges and continuing through the receipt of decisions--with a final section that includes advice on the first year of college. The topics include preliminary conversations about the search, and specifically how parents can think about their children's interests and what kind of college would best suit them; choosing a college (based on its curriculum, culture, and community); writing the most effective essays; assessing acceptances, including considerations of finances and aid; and making the transition from high school to college life. The College Conversation will provide parents, students, and counselors with the credible, level-headed information often missing in this process, as well as a much-needed dash of perspective borne of experience.

Conversations with Things

Author : Diana Deibel
Publisher : Rosenfeld Media
ISBN 13 : 1933820861
Total Pages : 308 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Conversations with Things by : Diana Deibel

Download or read book Conversations with Things written by Diana Deibel and published by Rosenfeld Media. This book was released on 2021-04-20 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.

Conversation Analysis and Second Language Pedagogy

Author : Jean Wong
Publisher : Routledge
ISBN 13 : 0429947674
Total Pages : 320 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis Conversation Analysis and Second Language Pedagogy by : Jean Wong

Download or read book Conversation Analysis and Second Language Pedagogy written by Jean Wong and published by Routledge. This book was released on 2020-08-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its second edition, this volume offers a strong synthesis of classic and current work in conversation analysis (CA), usefully encapsulated in a model of interactional practices that comprise interactional competence. Through this synthesis, Wong and Waring demonstrate how CA findings can help to increase language teachers’ awareness of the spoken language and suggest ways of applying that knowledge to teaching second language interaction skills. The Second Edition features: Substantial updates that include new findings on interactional practices Reconceptualized, reorganized, and revised content for greater accuracy, clarity, and readability Expanded key concepts glossary at the end of each chapter New tasks with more transcripts of actual talk New authors' stories The book is geared towards current and prospective second or foreign language teachers, material developers, and other language professionals, and assumes neither background knowledge of conversation analysis nor its connection to second language teaching. It also serves as a handy reference for those interested in key CA findings on social interaction.

Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On

Author : Craig Weber
Publisher : McGraw Hill Professional
ISBN 13 : 0071807136
Total Pages : 264 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On by : Craig Weber

Download or read book Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On written by Craig Weber and published by McGraw Hill Professional. This book was released on 2013-04-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.

Conversational AI

Author : Andrew Freed
Publisher : Simon and Schuster
ISBN 13 : 1638351007
Total Pages : 318 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Conversational AI by : Andrew Freed

Download or read book Conversational AI written by Andrew Freed and published by Simon and Schuster. This book was released on 2021-11-02 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants

Teaching Talk

Author : Kara Pranikoff
Publisher : Heinemann Educational Books
ISBN 13 : 9780325086767
Total Pages : 0 pages
Book Rating : 4.0/5 (867 download)

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Book Synopsis Teaching Talk by : Kara Pranikoff

Download or read book Teaching Talk written by Kara Pranikoff and published by Heinemann Educational Books. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Talk is part of every classroom, regardless of grade, content area, or school location. So how can teachers harness the energy of talk to spark discussion, strengthen student dialogue, and deepen comprehension? Teaching Talk is a practical resource that will help you focus your lens on classroom talk, making the most of the student voices and ideas that are already part of your classroom, and increasing the potential for learning. Kara Pranikoff offers suggestions and strategies that can be used immediately, starting with a comprehensive list of questions to help teachers assess and reflect on student talk. Each chapter addresses an element of classroom talk along with concrete examples to help you: collect and analyze artifacts of talk provide opportunities for students to share their ideas create conversations orchestrated by students and grounded in their ideas strengthen both talking and listening in conversation reflect on progress, set goals and refine instruction. Conversation is the currency of most ideas in the world. With Teaching Talk as your guide, you'll help students develop the skills they need to be inquisitive, independent, and critical thinkers in all aspects of their lives.

The Conversational Interface

Author : Michael McTear
Publisher : Springer
ISBN 13 : 3319329677
Total Pages : 431 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis The Conversational Interface by : Michael McTear

Download or read book The Conversational Interface written by Michael McTear and published by Springer. This book was released on 2016-05-19 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.