Conversational Ai

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Conversational AI

Author : Andrew Freed
Publisher : Simon and Schuster
ISBN 13 : 1638351007
Total Pages : 318 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Conversational AI by : Andrew Freed

Download or read book Conversational AI written by Andrew Freed and published by Simon and Schuster. This book was released on 2021-11-02 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants

The AI Book

Author : Ivana Bartoletti
Publisher : John Wiley & Sons
ISBN 13 : 1119551927
Total Pages : 782 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis The AI Book by : Ivana Bartoletti

Download or read book The AI Book written by Ivana Bartoletti and published by John Wiley & Sons. This book was released on 2020-04-09 with total page 782 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by prominent thought leaders in the global fintech space, The AI Book aggregates diverse expertise into a single, informative volume and explains what artifical intelligence really means and how it can be used across financial services today. Key industry developments are explained in detail, and critical insights from cutting-edge practitioners offer first-hand information and lessons learned. Coverage includes: · Understanding the AI Portfolio: from machine learning to chatbots, to natural language processing (NLP); a deep dive into the Machine Intelligence Landscape; essentials on core technologies, rethinking enterprise, rethinking industries, rethinking humans; quantum computing and next-generation AI · AI experimentation and embedded usage, and the change in business model, value proposition, organisation, customer and co-worker experiences in today’s Financial Services Industry · The future state of financial services and capital markets – what’s next for the real-world implementation of AITech? · The innovating customer – users are not waiting for the financial services industry to work out how AI can re-shape their sector, profitability and competitiveness · Boardroom issues created and magnified by AI trends, including conduct, regulation & oversight in an algo-driven world, cybersecurity, diversity & inclusion, data privacy, the ‘unbundled corporation’ & the future of work, social responsibility, sustainability, and the new leadership imperatives · Ethical considerations of deploying Al solutions and why explainable Al is so important

The Definitive Guide to Conversational AI with Dialogflow and Google Cloud

Author : Lee Boonstra
Publisher : Apress
ISBN 13 : 9781484270134
Total Pages : 405 pages
Book Rating : 4.2/5 (71 download)

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Book Synopsis The Definitive Guide to Conversational AI with Dialogflow and Google Cloud by : Lee Boonstra

Download or read book The Definitive Guide to Conversational AI with Dialogflow and Google Cloud written by Lee Boonstra and published by Apress. This book was released on 2021-06-25 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context. The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs. After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase. What You Will Learn Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used Create Dialogflow projects for individuals and enterprise usage Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases Use Dialogflow for an out-of-the-box agent review Deploy text conversational UIs for web and social media channels Build voice agents for voice assistants, phone gateways, and contact centers Create multilingual chatbots Orchestrate many sub-chatbots to build a bigger conversational platform Use chatbot analytics and test the quality of your Dialogflow agent See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what’s different in Dialogflow CX Who This Book Is For Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google’s conversational AI/cloud technology.

Conversational AI with Rasa

Author : Xiaoquan Kong
Publisher : Packt Publishing Ltd
ISBN 13 : 1801073880
Total Pages : 264 pages
Book Rating : 4.8/5 (1 download)

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Book Synopsis Conversational AI with Rasa by : Xiaoquan Kong

Download or read book Conversational AI with Rasa written by Xiaoquan Kong and published by Packt Publishing Ltd. This book was released on 2021-10-08 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create next-level AI assistants and transform how customers communicate with businesses with the power of natural language understanding and dialogue management using Rasa Key FeaturesUnderstand the architecture and put the underlying principles of the Rasa framework to practiceLearn how to quickly build different types of chatbots such as task-oriented, FAQ-like, and knowledge graph-based chatbotsExplore best practices for working with Rasa and its debugging and optimizing aspectsBook Description The Rasa framework enables developers to create industrial-strength chatbots using state-of-the-art natural language processing (NLP) and machine learning technologies quickly, all in open source. Conversational AI with Rasa starts by showing you how the two main components at the heart of Rasa work – Rasa NLU (natural language understanding) and Rasa Core. You'll then learn how to build, configure, train, and serve different types of chatbots from scratch by using the Rasa ecosystem. As you advance, you'll use form-based dialogue management, work with the response selector for chitchat and FAQ-like dialogs, make use of knowledge base actions to answer questions for dynamic queries, and much more. Furthermore, you'll understand how to customize the Rasa framework, use conversation-driven development patterns and tools to develop chatbots, explore what your bot can do, and easily fix any mistakes it makes by using interactive learning. Finally, you'll get to grips with deploying the Rasa system to a production environment with high performance and high scalability and cover best practices for building an efficient and robust chat system. By the end of this book, you'll be able to build and deploy your own chatbots using Rasa, addressing the common pain points encountered in the chatbot life cycle. What you will learnUse the response selector to handle chitchat and FAQsCreate custom actions using the Rasa SDKTrain Rasa to handle complex named entity recognitionBecome skilled at building custom components in the Rasa frameworkValidate and test dialogs end to end in RasaDevelop and refine a chatbot system by using conversation-driven deployment processingUse TensorBoard for tuning to find the best configuration optionsDebug and optimize dialogue systems based on RasaWho this book is for This book is for NLP professionals as well as machine learning and deep learning practitioners who have knowledge of natural language processing and want to build chatbots with Rasa. Anyone with beginner-level knowledge of NLP and deep learning will be able to get the most out of the book.

Neural Approaches to Conversational AI: Question Answering, Task-Oriented Dialogues and Social Chatbots

Author : Jianfeng Gao
Publisher : Foundations and Trends(r) in I
ISBN 13 : 9781680835526
Total Pages : 184 pages
Book Rating : 4.8/5 (355 download)

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Book Synopsis Neural Approaches to Conversational AI: Question Answering, Task-Oriented Dialogues and Social Chatbots by : Jianfeng Gao

Download or read book Neural Approaches to Conversational AI: Question Answering, Task-Oriented Dialogues and Social Chatbots written by Jianfeng Gao and published by Foundations and Trends(r) in I. This book was released on 2019-02-21 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This monograph is the first survey of neural approaches to conversational AI that targets Natural Language Processing and Information Retrieval audiences. It provides a comprehensive survey of the neural approaches to conversational AI that have been developed in the last few years, covering QA, task-oriented and social bots with a unified view of optimal decision making.The authors draw connections between modern neural approaches and traditional approaches, allowing readers to better understand why and how the research has evolved and to shed light on how they can move forward. They also present state-of-the-art approaches to training dialogue agents using both supervised and reinforcement learning. Finally, the authors sketch out the landscape of conversational systems developed in the research community and released in industry, demonstrating via case studies the progress that has been made and the challenges that are still being faced.Neural Approaches to Conversational AI is a valuable resource for students, researchers, and software developers. It provides a unified view, as well as a detailed presentation of the important ideas and insights needed to understand and create modern dialogue agents that will be instrumental to making world knowledge and services accessible to millions of users in ways that seem natural and intuitive.

Conversational AI

Author : Michael McTear
Publisher : Morgan & Claypool Publishers
ISBN 13 : 1636390323
Total Pages : 253 pages
Book Rating : 4.6/5 (363 download)

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Book Synopsis Conversational AI by : Michael McTear

Download or read book Conversational AI written by Michael McTear and published by Morgan & Claypool Publishers. This book was released on 2020-10-30 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.

Microsoft Conversational AI Platform for Developers

Author : Stephan Bisser
Publisher : Apress
ISBN 13 : 9781484268360
Total Pages : 279 pages
Book Rating : 4.2/5 (683 download)

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Book Synopsis Microsoft Conversational AI Platform for Developers by : Stephan Bisser

Download or read book Microsoft Conversational AI Platform for Developers written by Stephan Bisser and published by Apress. This book was released on 2021-03-08 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a chatbot using the Microsoft Conversational AI platform. This book will teach you, step by step, how to save time and money by including chatbots in your enterprise's strategy. You will learn how to be proficient at every phase of development, from collaboration on a chatbot in an end-to-end scenario, to the first mock-up phase, and on through to the deployment and evaluation phases. Microsoft built a cloud service ecosystem for running artificial intelligence workloads in public cloud scenarios and a robust AI platform that offers a broad range of services targeting conversational artificial intelligence solutions such as chatbots. Building a chatbot requires not just developer coding skills but special considerations, including input from business stakeholders such as domain matter experts and power users. You will learn by example how to use a great set of tools and services to bridge the gap between business and engineering. You will learn how to successfully morph business requirements into actionable IT and engineering requirements. You will learn about Bot Framework Composer, which allows power users to initiate the building of a chatbot that can then be handed over to the development team to add capabilities through code. Coverage is given to the process of sharing implementation tasks and workloads between power users, who are using a low-code or no-code approach, and developers, who are building out the enhanced features for the chatbot. What You Will Learn Understand Microsoft’s comprehensive AI ecosystem and its services and solutions Recognize which solutions and services should be applied in each business scenario Discover no-code/low-code approaches for building chatbots Develop chatbots using the conversational AI stack Align business and development for improved chatbot outcomes and reduced time-to-market Who This Book Is For Developers and power users who want to build chatbots. An understanding of the core principles of writing code (.NET or JavaScript) for modern web applications is expected.

Conversational AI

Author : Michael McTear
Publisher : Springer Nature
ISBN 13 : 3031021762
Total Pages : 234 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Conversational AI by : Michael McTear

Download or read book Conversational AI written by Michael McTear and published by Springer Nature. This book was released on 2022-05-31 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.

Conversational AI

Author : Andrew Freed
Publisher : Simon and Schuster
ISBN 13 : 1617298832
Total Pages : 318 pages
Book Rating : 4.6/5 (172 download)

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Book Synopsis Conversational AI by : Andrew Freed

Download or read book Conversational AI written by Andrew Freed and published by Simon and Schuster. This book was released on 2021-10-12 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants

A Teacher’s Guide to Conversational AI

Author : David A. Joyner
Publisher : Taylor & Francis
ISBN 13 : 1003861660
Total Pages : 241 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis A Teacher’s Guide to Conversational AI by : David A. Joyner

Download or read book A Teacher’s Guide to Conversational AI written by David A. Joyner and published by Taylor & Francis. This book was released on 2024-05-27 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Teacher’s Guide to Conversational AI explores the practical role that language-based artificial intelligence tools play in classroom teaching, learning experiences, and student assessment. Today’s educators are well aware that conversational and generative AI—chatbots, intelligent tutoring systems, large language models, and more—represent a complex new factor in teaching and learning. This introductory primer offers comprehensive, novice-friendly guidance into the challenges and opportunities of incorporating AI into K-12 schools and college classes in ways that are appropriate, nourishing to students, and outcomes-driven. Opening with an informative overview of the foundational properties, key terminology, and ethical considerations of these tools, the book offers a coherent and realistic vision of classrooms that are enhanced, rather than stymied, by AI systems. This includes strategies for: · designing assessments that are conducive to students’ beneficial use of AI while mitigating overreliance or dishonesty; · using AI to generate lesson examples for student critique or custom content that reinforces course principles; · leveraging chatbots as a co-instructor or a tutor, a guide during student-driven learning, a virtual debate or brainstorming partner, and a design project; and · creating course content, lesson plans and activities, expanded language and accessibility options, and beyond. Through the depth of understanding and applied approach provided in these chapters, teachers and leaders in training and in service, alongside private tutors, college instructors, and other educators, will be better prepared to future-proof their efforts to serve new generations of learners.

Conversational AI for Natural Human-Centric Interaction

Author : Svetlana Stoyanchev
Publisher : Springer Nature
ISBN 13 : 9811955387
Total Pages : 303 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis Conversational AI for Natural Human-Centric Interaction by : Svetlana Stoyanchev

Download or read book Conversational AI for Natural Human-Centric Interaction written by Svetlana Stoyanchev and published by Springer Nature. This book was released on 2022-10-31 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes peer-reviewed articles from the 12th International Workshop on Spoken Dialogue System Technology, IWSDS 2021, Singapore. Nowadays, dialogue systems or conversational agents have become one of the most important mechanisms for human-computer or human-robot interaction that has been widely adopted as new paradigm for many applications, companies, and final users. On the other hand, recent advances in natural language processing, understanding and generation, as well as a continuous increasing computational power and large number of resources and data, have brought important and consistent improvements to the capabilities of dialogue systems enabling users to have more productive and enjoyable interactions. However, on the threshold of a new decade, the current state of the art shows important areas where improvements are needed such as incorporation of ground-based knowledge, personality, emotions, and adaptability, as well as automatic mechanisms for objective, robust and fast evaluations, especially in the context of developing social and e-health applications. In this 12th edition of the International Workshop on Spoken Dialogue Systems (IWSDS), “Conversational AI for natural human-centric interaction“ compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to the classical problems of dialogue management, language generation and understanding, personalisation and generation, spokena and multimodal interaction, dialogue evaluation, dialogue modelling and applications, as well as topics related to chatbots and conversational agent technologies.

Conversational Artificial Intelligence

Author : Romil Rawat
Publisher : John Wiley & Sons
ISBN 13 : 1394200560
Total Pages : 804 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Conversational Artificial Intelligence by : Romil Rawat

Download or read book Conversational Artificial Intelligence written by Romil Rawat and published by John Wiley & Sons. This book was released on 2024-03-06 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews present state-of-the-art research related to the security of cloud computing including developments in conversational AI applications. It is particularly suited for those that bridge the academic world and industry, allowing readers to understand the security concerns in advanced security solutions for conversational AI in the cloud platform domain by reviewing present and evolving security solutions, their limitations, and future research directions. Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots’ increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.

Scary Smart

Author : Mo Gawdat
Publisher : Bluebird
ISBN 13 : 9781529077650
Total Pages : 0 pages
Book Rating : 4.0/5 (776 download)

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Book Synopsis Scary Smart by : Mo Gawdat

Download or read book Scary Smart written by Mo Gawdat and published by Bluebird. This book was released on 2022-12-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Sunday Times Business Book of the Year. Scary Smart will teach you how to navigate the scary and inevitable intrusion of Artificial Intelligence, with an accessible blueprint for creating a harmonious future alongside AI. From Mo Gawdat, the former Chief Business Officer at Google [X] and bestselling author of Solve for Happy. Technology is putting our humanity at risk to an unprecedented degree. This book is not for engineers who write the code or the policy makers who claim they can regulate it. This is a book for you. Because, believe it or not, you are the only one that can fix it. - Mo Gawdat Artificial intelligence is smarter than humans. It can process information at lightning speed and remain focused on specific tasks without distraction. AI can see into the future, predict outcomes and even use sensors to see around physical and virtual corners. So why does AI frequently get it so wrong and cause harm? The answer is us: the human beings who write the code and teach AI to mimic our behaviour. Scary Smart explains how to fix the current trajectory now, to make sure that the AI of the future can preserve our species. This book offers a blueprint, pointing the way to what we can do to safeguard ourselves, those we love, and the planet itself. 'No one ever regrets reading anything Mo Gawdat has written.' - Emma Gannon, author of The Multi-Hyphen Method and host of the podcast Ctrl Alt Delete

Conversational Marketing

Author : David Cancel
Publisher : John Wiley & Sons
ISBN 13 : 1119541832
Total Pages : 288 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Conversational Marketing by : David Cancel

Download or read book Conversational Marketing written by David Cancel and published by John Wiley & Sons. This book was released on 2019-01-30 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-time conversations turn leads into customers Conversational Marketing is the definitive guide to generating better leads and closing more sales. Traditional sales and marketing methods have failed to keep pace with the way modern, internet-savvy consumers purchase goods and services. Modern messaging apps, which allow for real-time conversations and instant feedback, have transformed the way we interact in our personal and professional lives, yet most businesses still rely on 20th century technology to communicate with 21st century customers. Online forms, email inquiries, and follow-up sales calls don’t provide the immediacy that modern consumers expect. Conversational marketing and sales are part of a new methodology centered around real-time, one-on-one conversations with customers via chatbots and messaging. By allowing your business to communicate with customers in real time—when it’s most convenient for them—conversational marketing improves the customer experience, generates more leads, and helps you convert more leads into customers. Conversational Marketing pioneers David Cancel and Dave Gerhardt explain how to: Merge inbound and outbound tactics into a more productive dialog with customers Integrate conversational marketing techniques into your existing sales and marketing workflow Face-to-face meetings, phone calls, and email exchanges remain important to customer relations, but adding a layer of immediate, individual conversation drives the customer experience—and sales—sky-high.

Hands-On Chatbots and Conversational UI Development

Author : Srini Janarthanam
Publisher : Packt Publishing Ltd
ISBN 13 : 1788298330
Total Pages : 383 pages
Book Rating : 4.7/5 (882 download)

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Book Synopsis Hands-On Chatbots and Conversational UI Development by : Srini Janarthanam

Download or read book Hands-On Chatbots and Conversational UI Development written by Srini Janarthanam and published by Packt Publishing Ltd. This book was released on 2017-12-29 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants.

Conversational Artificial Intelligence

Author : Romil Rawat
Publisher : John Wiley & Sons
ISBN 13 : 1394200781
Total Pages : 804 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Conversational Artificial Intelligence by : Romil Rawat

Download or read book Conversational Artificial Intelligence written by Romil Rawat and published by John Wiley & Sons. This book was released on 2024-01-30 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews present state-of-the-art research related to the security of cloud computing including developments in conversational AI applications. It is particularly suited for those that bridge the academic world and industry, allowing readers to understand the security concerns in advanced security solutions for conversational AI in the cloud platform domain by reviewing present and evolving security solutions, their limitations, and future research directions. Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots’ increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.

Conversational UX Design

Author : Robert J. Moore
Publisher : Morgan & Claypool
ISBN 13 : 1450363040
Total Pages : 316 pages
Book Rating : 4.4/5 (53 download)

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Book Synopsis Conversational UX Design by : Robert J. Moore

Download or read book Conversational UX Design written by Robert J. Moore and published by Morgan & Claypool. This book was released on 2019-05-29 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers. They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today’s platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science. This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of “expandable sequences,” 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.