Consumer Trust In Electronic Commerce

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Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View

Author : J. E. J. Prins
Publisher : Kluwer Law International B.V.
ISBN 13 : 9041118454
Total Pages : 326 pages
Book Rating : 4.0/5 (411 download)

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Book Synopsis Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View by : J. E. J. Prins

Download or read book Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View written by J. E. J. Prins and published by Kluwer Law International B.V.. This book was released on 2002-07-03 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic commerce is here to stay. No matter how big the dot-com crisis was or how far the e-entrepreneurs' shares fell in the market, the fact remains that there is still confidence in electronic trading. At least it would appear that investors are confident in e-companies again. However, not only trust of venture capitalists is of importance -- consumers also have to have faith in on-line business. After all, without consumers there is no e-business. Interacting lawyers, technicians and economists are needed to create a trustworthy electronic commerce environment. To achieve this environment, thorough and inter-disciplinary research is required and that is exactly what this book is about. Researchers of the project Enabling Electronic Commerce from the Dutch universities of Tilburg and Eindhoven have chosen a number of e-topics to elaborate on trust from their point of view. This volume makes clear that the various disciplines can and will play a role in developing conditions for trust and thus contribute to a successful electronic market.

The Initial Stages of Consumer Trust Building in E-commerce

Author : Kyösti Pennanen
Publisher : University of Vaasa
ISBN 13 : 9524762579
Total Pages : 210 pages
Book Rating : 4.5/5 (247 download)

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Book Synopsis The Initial Stages of Consumer Trust Building in E-commerce by : Kyösti Pennanen

Download or read book The Initial Stages of Consumer Trust Building in E-commerce written by Kyösti Pennanen and published by University of Vaasa. This book was released on 2009 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tiivistelmä: Kuluttajan ensivaiheen luottamuksen muodostumisprosessi verkkokaupankäynnissä.

Consumer Trust in Electronic Commerce

Author : Ronald Bruin
Publisher : Springer
ISBN 13 : 9789041119230
Total Pages : 0 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Consumer Trust in Electronic Commerce by : Ronald Bruin

Download or read book Consumer Trust in Electronic Commerce written by Ronald Bruin and published by Springer. This book was released on 2002-08-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This multi-disciplinary book provides insight in how to establish consumer trust in electronic commerce. It goes into detail on: a broad variety of consumer trust criteria with regard to the security and reliability of electronic consumer transactions what information must be provided to consumers how to create a legally binding contract online confidence in electronic payments the resolution of disputes what law applies to the electronic consumer contract which body is entitled to settle the dispute and personal data protection. By means of these criteria it is assessed into what extent consumer trust is ensured by the application of a public-key infrastructure, which supports cryptographic services such as electronic signatures and encryption. An assessment is also made on the European Union cryptography policy and the European Union policy on consumer protection in electronic commerce. In addition, a wide range of co-regulation and self-regulation initiatives within the European Union and Northern America are assessed. Finally, this book provides a consumer trust framework which learns that various ingredients at different levels are required to build consumer trust in electronic commerce. As such, it clarifies the roles and responsibilities of government, industry and consumer organisations, businesses, as well as consumers themselves.

Smart and Sustainable Intelligent Systems

Author : Namita Gupta
Publisher : John Wiley & Sons
ISBN 13 : 111975058X
Total Pages : 576 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Smart and Sustainable Intelligent Systems by : Namita Gupta

Download or read book Smart and Sustainable Intelligent Systems written by Namita Gupta and published by John Wiley & Sons. This book was released on 2021-04-13 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is experiencing an unprecedented period of change and growth through all the electronic and technilogical developments and everyone on the planet has been impacted. What was once ‘science fiction’, today it is a reality. This book explores the world of many of once unthinkable advancements by explaining current technologies in great detail. Each chapter focuses on a different aspect - Machine Vision, Pattern Analysis and Image Processing - Advanced Trends in Computational Intelligence and Data Analytics - Futuristic Communication Technologies - Disruptive Technologies for Future Sustainability. The chapters include the list of topics that spans all the areas of smart intelligent systems and computing such as: Data Mining with Soft Computing, Evolutionary Computing, Quantum Computing, Expert Systems, Next Generation Communication, Blockchain and Trust Management, Intelligent Biometrics, Multi-Valued Logical Systems, Cloud Computing and security etc. An extensive list of bibliographic references at the end of each chapter guides the reader to probe further into application area of interest to him/her.

Trust and New Technologies

Author : T. Kautonen
Publisher : Edward Elgar Publishing
ISBN 13 : 1848445083
Total Pages : 325 pages
Book Rating : 4.8/5 (484 download)

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Book Synopsis Trust and New Technologies by : T. Kautonen

Download or read book Trust and New Technologies written by T. Kautonen and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: For scholars interested in how social concepts such as trust impact on new technologies, this is undoubtedly a valuable contribution. Ian Grant, Telecommunications Policy . . . the editors have managed to provide a comprehensive overview of current conceptual and empirical research on trust-related issues from multiple perspectives. . . Trust and New Technologies is an enlightening collection of research papers on trust. The book should be of interest to scholars, practitioners and researchers focusing on the applications of new technologies in marketing and business management. Since trust also is a key concept in information behaviour studies, researchers interested in this field will also find this book a useful resource. Madely du Perez, Australian Library Journal This book is a timely collection of research papers on one of the most critical subjects on the internet. It explores a wide range of trust related issues from multiple perspectives, and by researchers from around Europe and America. The papers address the different roles that trust plays in consumer marketing in online environments, in mobile media, and in organizational relations. The issues highlighted are relevant to both academics and practitioners. Feng Li, University of Newcastle upon Tyne, UK Trust and New Technologies presents versatile new research that illustrates the different roles that trust plays in the marketing and management of new technologies. The authors provide a comprehensive and much needed overview of the current state of conceptual and empirical research in the topical area of trust and new technologies. Comprising of sixteen chapters, the book is divided thematically into three sections: consumer trust in online environments trust and mobile media new technologies and trust within and between organizations. This enlightening book will be of great interest to scholars, practitioners and research students focusing on the applications of new technologies in marketing and management. Trust researchers across business disciplines and the social sciences will also find this timely and unique book a constructive resource.

Digital Trust

Author : Barry Connolly
Publisher : Bloomsbury Publishing
ISBN 13 : 1472961358
Total Pages : 257 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis Digital Trust by : Barry Connolly

Download or read book Digital Trust written by Barry Connolly and published by Bloomsbury Publishing. This book was released on 2020-02-06 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to how e-SMEs can successfully engage within social media communities to positively influence their brand trust and reputation. Consumer trust is more important than ever, as digital platforms and social media have redefined the relationship between businesses and consumers. In this new and disruptive commercial environment, consumers have developed an expectancy of direct, transparent communication through social media. The traditional means of building and maintaining trust have been rendered obsolete by the chaotic, competitive magnitude of multiple online platforms. With a unique combination of academic rigour and practical guidance, Digital Trust is the definitive guide to effectively using social media to build an authentic, trustful connection with your consumer base. Drawing on his extensive experience in marketing and communications, Barry Connolly demonstrates how to harness the commercial opportunities provided by social media, while also showing how you can avoid its most common mistakes and pitfalls. With original research and illuminating case studies, Digital Trust provides adaptable and accessible social media strategies that will strengthen and expand your consumer base.

Consumer Trust in E-commerce

Author : Carsten D. Schultz
Publisher :
ISBN 13 : 9783830030140
Total Pages : 156 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Consumer Trust in E-commerce by : Carsten D. Schultz

Download or read book Consumer Trust in E-commerce written by Carsten D. Schultz and published by . This book was released on 2007 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Trust and Reputation for Service-Oriented Environments

Author : Elizabeth Chang
Publisher : John Wiley & Sons
ISBN 13 : 0470028254
Total Pages : 374 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Trust and Reputation for Service-Oriented Environments by : Elizabeth Chang

Download or read book Trust and Reputation for Service-Oriented Environments written by Elizabeth Chang and published by John Wiley & Sons. This book was released on 2006-07-11 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer confidence, and provide quality assessment and assurance for the customer in the networked economy. Trust and Reputation for Service-Oriented Environments is a complete tutorial on how to provide business intelligence for sellers, service providers, and manufacturers. In an accessible style, the authors show how the capture of consumer requirements and end-user opinions gives modern businesses the competitive advantage. Trust and Reputation for Service-Oriented Environments: Clarifies trust and security concepts, and defines trust, trust relationships, trustworthiness, reputation, reputation relationships, and trust and reputation models. Details trust and reputation ontologies and databases. Explores the dynamic nature of trust and reputation and how to manage them efficiently. Provides methodologies for trustworthiness measurement, reputation assessment and trustworthiness prediction. Evaluates current trust and reputation systems as employed by companies such as Yahoo, eBay, BizRate, Epinion and Amazon, etc. Gives ample illustrations and real world examples to help validate trust and reputation concepts and methodologies. Offers an accompanying website with lecture notes and PowerPoint slides. This text will give senior undergraduate and masters level students of IT, IS, computer science, computer engineering and business disciplines a full understanding of the concepts and issues involved in trust and reputation. Business providers, consumer watch-dogs and government organizations will find it an invaluable reference to establishing and maintaining trust in open, distributed, anonymous service-oriented network environments.

Trust and Risk in Internet Commerce

Author : L. Jean Camp
Publisher : MIT Press
ISBN 13 : 9780262531979
Total Pages : 298 pages
Book Rating : 4.5/5 (319 download)

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Book Synopsis Trust and Risk in Internet Commerce by : L. Jean Camp

Download or read book Trust and Risk in Internet Commerce written by L. Jean Camp and published by MIT Press. This book was released on 2001-06-24 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides information on trust and risk to businesses that are developing electronic commerce systems and helps consumers understand the risks in using the Internet for purchases and show them how to protect themselves.

Trust and Trustworthiness

Author : Russell Hardin
Publisher : Russell Sage Foundation
ISBN 13 : 1610442717
Total Pages : 256 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Trust and Trustworthiness by : Russell Hardin

Download or read book Trust and Trustworthiness written by Russell Hardin and published by Russell Sage Foundation. This book was released on 2002-03-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it mean to "trust?" What makes us feel secure enough to place our confidence—even at times our welfare—in the hands of other people? Is it possible to "trust" an institution? What exactly do people mean when they claim to "distrust" their governments? As difficult as it may be to define, trust is essential to the formation and maintenance of a civil society. In Trust and Trustworthiness political scientist Russell Hardin addresses the standard theories of trust and articulates his own new and compelling idea: that much of what we call trust can be best described as "encapsulated interest." Research into the roles of trust in our society has offered a broad range of often conflicting theories. Some theorists maintain that trust is a social virtue that cannot be reduced to strategic self-interest; others claim that trusting another person is ultimately a rational calculation based on information about that person and his or her incentives and motivations. Hardin argues that we place our trust in persons whom we believe to have strong reasons to act in our best interests. He claims that we are correct when we assume that the main incentive of those whom we trust is to maintain a relationship with us—whether it be for reasons of economic benefit or for love and friendship. Hardin articulates his theory using examples from a broad array of personal and social relationships, paying particular attention to explanations of the development of trusting relationships. He also examines trustworthiness and seeks to understand why people may behave in ways that violate their own self-interest in order to honor commitments they have made to others. The book also draws important distinctions between vernacular uses of "trust" and "trustworthiness," contrasting, for example, the type of trust (or distrust) we place in individuals with the trust we place in institutions Trust and Trustworthiness represents the culmination of important new research into the roles of trust in our society; it offers a challenging new voice in the current discourse about the origins of cooperative behavior and its consequences for social and civic life. A Volume in the Russell Sage Foundation Series on Trust

Trust and Loyalty in Electronic Commerce

Author : Zeinab Karake-Shalhoub
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313011621
Total Pages : 240 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Trust and Loyalty in Electronic Commerce by : Zeinab Karake-Shalhoub

Download or read book Trust and Loyalty in Electronic Commerce written by Zeinab Karake-Shalhoub and published by Bloomsbury Publishing USA. This book was released on 2002-11-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-evaluating an earlier investment in online marketing and retailing, will benefit greatly from Karake-Shalhoub's insights. The timeliness of this study—the first of its kind—and its unique agency-theory perspective allow for an analysis of the appropriateness of e-business and e-commerce for certain businesses. What are e-commerce businesses that are developing loyalty and building trust doing differently than their less successful competitors? How are successful companies moving from traditional applications to the new breed of integrated e-commerce architectures? Karake-Shalhoub answers these and other pressing questions for senior and mid-level managers and strategic planners, corporate executives charged with incorporating an e-commerce strategy into their long-range plans, chief privacy officers, regulatory policymakers, and students of e-commerce, customer relationship management, and online marketing.

OECD Recommendation of the Council on Consumer Protection in E-Commerce

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264255257
Total Pages : 20 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis OECD Recommendation of the Council on Consumer Protection in E-Commerce by : OECD

Download or read book OECD Recommendation of the Council on Consumer Protection in E-Commerce written by OECD and published by OECD Publishing. This book was released on 2016-05-12 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: The OECD has revised its Recommendation on Consumer Protection in E-commerce in order to adapt consumer protection to the current environment and reinforce fair business practices, information disclosures, payment protections, dispute resolution and education.

Electronic Commerce Relationships

Author : Peter G. W. Keen
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Electronic Commerce Relationships by : Peter G. W. Keen

Download or read book Electronic Commerce Relationships written by Peter G. W. Keen and published by Prentice Hall. This book was released on 2000 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is the first book to focus on the challenge at the heart of the e-business revolution: building long-term relationships of trust between buyers, sellers, and partners. In Electronic Commerce Relationships: Trust by Design, four expert authors present today's best practices for designing trust into any e-commerce system. Start by understanding the key elements of trust in e-commerce - certainty, confidentiality, and privacy - and then learn to build systems that deliver all three. Discover no-nonsense, proven techniques for e-commerce risk mitigation, trust, control, audit, and security - along with specific recommendations and processes you can implement now."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Trust in E-Services: Technologies, Practices and Challenges

Author : Song, Ronggong
Publisher : IGI Global
ISBN 13 : 1599042096
Total Pages : 334 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Trust in E-Services: Technologies, Practices and Challenges by : Song, Ronggong

Download or read book Trust in E-Services: Technologies, Practices and Challenges written by Song, Ronggong and published by IGI Global. This book was released on 2007-01-31 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides an overall view of trust for e-services including definitions, constructs, and relationships with other research topics such as security, privacy, reputation and risk. It offers contributions from real-life experience and practice on how to build a trust environment for e-government services"--Provided by publisher.

Competitive Drivers for Improving Future Business Performance

Author : Martins, Carlos
Publisher : IGI Global
ISBN 13 : 1799818454
Total Pages : 267 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Competitive Drivers for Improving Future Business Performance by : Martins, Carlos

Download or read book Competitive Drivers for Improving Future Business Performance written by Martins, Carlos and published by IGI Global. This book was released on 2021-03-05 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: The globalized economy, dominated by the diffusion of innovation and social, political, and economic changes, allows people and knowledge to flow without knowing what lies ahead. As new economies emerge and technologies impose significant changes, the internationalization of markets and industries has made defining its delimitation more difficult. Competitive Drivers for Improving Future Business Performance is a conceptualized reference source that discusses the use of digital skills to manage change in volatile contexts and provides fundamental understanding of competitive advantage to guarantee superior performances. To assure this level of performance, a set of choices (drivers) must be created ensuring operational efficiency, innovative products, customer knowledge-base, and focused branding. Featuring research on topics such as consumer experience, strategic leadership, and flexible technologies, this book is ideally designed for managers, executives, entrepreneurs, academicians, consulting professionals, researchers, industry professionals, and students seeking coverage on how to improve competitive performance in an era of uncertainty.

Culture and Leadership Across the World

Author : Jagdeep S. Chhokar
Publisher : Routledge
ISBN 13 : 1135703795
Total Pages : 1484 pages
Book Rating : 4.1/5 (357 download)

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Book Synopsis Culture and Leadership Across the World by : Jagdeep S. Chhokar

Download or read book Culture and Leadership Across the World written by Jagdeep S. Chhokar and published by Routledge. This book was released on 2007-04-05 with total page 1484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Culture and Leadership Across the World: The GLOBE Book of In-Depth Studies of 25 Societies is the second major publication of GLOBE (Global Leadership and Organizational Behavior Effectiveness), a groundbreaking, large-scale project on international management research featuring contributions from nearly 18,000 middle managers from 1,000 organizat

Innovation in Sustainable Management and Entrepreneurship

Author : Gabriela Prostean
Publisher : Springer Nature
ISBN 13 : 3030447111
Total Pages : 714 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Innovation in Sustainable Management and Entrepreneurship by : Gabriela Prostean

Download or read book Innovation in Sustainable Management and Entrepreneurship written by Gabriela Prostean and published by Springer Nature. This book was released on 2020-05-29 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses state-of-the-art techniques in business process management as drivers of advanced entrepreneurship, financial management, supply chain management, and sustainability management. The role of management in a rapidly-changing environment and the use of innovative methods and techniques to address and solve key management problems are also explored.