Conflict Resolution And Mediation

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The Essential Guide to Workplace Mediation & Conflict Resolution

Author : Nora Doherty
Publisher : Kogan Page Publishers
ISBN 13 : 0749450193
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Essential Guide to Workplace Mediation & Conflict Resolution by : Nora Doherty

Download or read book The Essential Guide to Workplace Mediation & Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.

Practicing Narrative Mediation

Author : John Winslade
Publisher : John Wiley & Sons
ISBN 13 : 078799474X
Total Pages : 342 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Practicing Narrative Mediation by : John Winslade

Download or read book Practicing Narrative Mediation written by John Winslade and published by John Wiley & Sons. This book was released on 2008-09-22 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."

The Mediation Process

Author : Christopher W. Moore
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 384 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis The Mediation Process by : Christopher W. Moore

Download or read book The Mediation Process written by Christopher W. Moore and published by Jossey-Bass. This book was released on 1986-03-19 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

Challenging Conflict

Author : Gary J. Friedman
Publisher : TradeSelect
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Challenging Conflict by : Gary J. Friedman

Download or read book Challenging Conflict written by Gary J. Friedman and published by TradeSelect. This book was released on 2008 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revolutionary book shows how mediators and lawyers can help parties to escape the way conflict has them trapped and to work together toward meaningful and lasting resolutions that deeply respect their humanity. Through the telling of ten riveting stories of real mediations in diverse settings, the principles and methodologies of this dynamic approach to conflict come alive. In so "Challenging conflict," the authors also challenge the conflict resolution field to reach for more. Book jacket.

Conflict Resolution

Author : Daniel Dana
Publisher : McGraw Hill Professional
ISBN 13 : 0071399674
Total Pages : 185 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Conflict Resolution by : Daniel Dana

Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Mediation

Author : Freddie Strasser
Publisher : A&C Black
ISBN 13 : 9780826475039
Total Pages : 232 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Mediation by : Freddie Strasser

Download or read book Mediation written by Freddie Strasser and published by A&C Black. This book was released on 2004-12-30 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about conflict resolution through mediation, from a psychological perspective. Although written in part from the point of view of litigation, the objective is to demonstrate how an appreciation of the psychological aspects of conflict and an understanding of the emotional strategies people adopt in dispute situations can assist both lawyers and non-lawyers in resolving conflicts. The book consists of three sections- a theoretical analysis of conflict and conflict resolution; a practical, legal and experiential explanation of mediation; and thirdly a series of mock mediations, comprehensively analysed from the viewpoint of the mediator and the parties, providing tips and guidance on the dilemmas and pitfalls that mediators encounter. The book is based on three fundamental tenets: that conflict is ever present, and cannot be eliminated but can be worked with; that the attitude and stance of the mediator towards the dispute can be of significance to the outcome; and above all that the use of psychotherapeutic tools can facilitate a paradigm shift in the parties' approach to conflict. The authors demonstrate how the mediator can move parties in dispute from a position of intransigent adversity to a working alliance, and thereby achieve a 'good enough ' resolution.

Mediating Dangerously

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 9780787959296
Total Pages : 272 pages
Book Rating : 4.9/5 (592 download)

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Book Synopsis Mediating Dangerously by : Kenneth Cloke

Download or read book Mediating Dangerously written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2002-02-28 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes it's necessary to push beyond the usual limits of themediation process to achieve deeper and more lasting change.Mediating Dangerously shows how to reach beyond technical andtraditional intervention to the outer edges and dark places ofdispute resolution, where risk taking is essential and fundamentalchange is the desired result. It means opening wounds and lookingbeneath the surface, challenging comfortable assumptions, andexploring dangerous issues such as dishonesty, denial, apathy,domestic violence, grief, war, and slavery in order to reach adeeper level of transformational change. Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.

Conflict Mediation Across Cultures

Author : David W. Augsburger
Publisher : Westminster John Knox Press
ISBN 13 : 9780664256098
Total Pages : 324 pages
Book Rating : 4.2/5 (56 download)

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Book Synopsis Conflict Mediation Across Cultures by : David W. Augsburger

Download or read book Conflict Mediation Across Cultures written by David W. Augsburger and published by Westminster John Knox Press. This book was released on 1992-01-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Believing not only that conflict is inevitable in human life but that it is essential and can be quite constructive, Augsburger proposes a shift to an "international" approach in resolving conflict. Augsburger focuses on interpersonal and group conflicts and provides a comparison of conflict patterns within and among various cultures.

The Handbook of Dispute Resolution

Author : Michael L. Moffitt
Publisher : John Wiley & Sons
ISBN 13 : 1118429834
Total Pages : 580 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis The Handbook of Dispute Resolution by : Michael L. Moffitt

Download or read book The Handbook of Dispute Resolution written by Michael L. Moffitt and published by John Wiley & Sons. This book was released on 2012-06-28 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.

Mediation

Author : John Michael Haynes
Publisher : State University of New York Press
ISBN 13 : 0791485749
Total Pages : 300 pages
Book Rating : 4.7/5 (914 download)

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Book Synopsis Mediation by : John Michael Haynes

Download or read book Mediation written by John Michael Haynes and published by State University of New York Press. This book was released on 2012-02-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them. Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family. The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices.

The Handbook of Family Dispute Resolution

Author : Alison Taylor
Publisher : John Wiley & Sons
ISBN 13 : 0787962813
Total Pages : 497 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis The Handbook of Family Dispute Resolution by : Alison Taylor

Download or read book The Handbook of Family Dispute Resolution written by Alison Taylor and published by John Wiley & Sons. This book was released on 2012-07-12 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter your profession (attorney, clinician, family therapist) or skill level (seasoned professional or novice), The Handbook of Family Dispute Resolution is an invaluable resource that outlines the most effective mediation approaches, techniques, and skills. The Handbook of Family Dispute Resolution is a practical and comprehensive guide that includes * A review of professional ethics and standards * Help for attorneys who are not trained in the skills needed for working with families * Information about cultural issues that affect families during mediation * Highlights of key legal and negotiation skills * Guidelines for understanding complex family dynamics and conflicts * A screening tool for evaluating domestic violence * A matrix for starting discussions of parenting plans based on children's needs * An examination of specialized practices for family mediation * Direction for assessing one's professional approach to family mediation

Mediation

Author : Kathy Isaacson
Publisher : Waveland Press
ISBN 13 : 1478640316
Total Pages : 199 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Mediation by : Kathy Isaacson

Download or read book Mediation written by Kathy Isaacson and published by Waveland Press. This book was released on 2020-01-14 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.

Muslim/Arab Mediation and Conflict Resolution

Author : Doron Pely
Publisher : Routledge
ISBN 13 : 1317289366
Total Pages : 242 pages
Book Rating : 4.3/5 (172 download)

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Book Synopsis Muslim/Arab Mediation and Conflict Resolution by : Doron Pely

Download or read book Muslim/Arab Mediation and Conflict Resolution written by Doron Pely and published by Routledge. This book was released on 2016-02-05 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inter- and intra-clan conflicts in Northern Israel pit hundreds against each other in revenge cycles that take years to resolve and impact the entire community. The Sulha is a Shari’a-based traditional conflict resolution process that works independently of formal legal systems and is widely practiced to manage such conflicts in the north of Israel, as well as throughout the Muslim and Arab worlds. The Sulha process works by effecting a gradual attitudinal transformation, from a desire for revenge to a willingness to forgive, through restoration of the victim’s clan sense of honour. Muslim/Arab Mediation and Conflict Resolution examines the process of Sulha, as practiced by the Arab population of northern Israel, where it plays a central role in the maintenance of peace among Muslims, Christians, and Druze alike. It presents detailed analysis of every stage of this at times protracted process. It uses interviews with victims, perpetrators, Sulha practitioners, community leaders and lawyers, along with statistical analysis to examine how Sulha affects people’s lives, how various sectors of society impact the practice, and how it coexists with Israel’s formal legal system. Furthermore, it examines how Sulha compares to Western dispute resolution processes. This book offers the first comprehensive exploration of the entire Sulha process, and is a valuable resource for students and scholars of Middle East studies, Islamic studies and conflict resolution.

International Multiparty Mediation and Conflict Management

Author : Sinisa Vukovic
Publisher : Routledge
ISBN 13 : 1317610725
Total Pages : 237 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis International Multiparty Mediation and Conflict Management by : Sinisa Vukovic

Download or read book International Multiparty Mediation and Conflict Management written by Sinisa Vukovic and published by Routledge. This book was released on 2015-10-05 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume aims to provide a detailed explanation of the effects of cooperation and coordination on international multiparty mediation in conflicts. Contemporary scholarship stresses that the crucial ingredients for a successful multiparty mediation are ‘consistency in interests’ and ‘cooperation and coordination’ between mediators. This book seeks to supplement that understanding by investigating how much the ‘consistency of interests’ and ‘cooperation and coordination’ affect the overall process, and what happens to the mediation process when mediating parties do not share the same idea and interest in finding a common solution. At the same time, it explores the obstacles in achieving coordination and coherence between various mediators in such an environment and how to surmount the problems that multiple mediators face when operating without a ‘common script’ in attempting to mediate a negotiated settlement. The study investigates three distinct mechanisms (both on the systemic and contextual level) that have the potential to deter defection from a (potential) member of the multiparty mediation coalition: geo-political shifts, changes in the conflict dynamics, and mediators’ ability to bargain for a cooperative relationship. As the number of states and international actors that are involved in mediation increases, a careful assessment is necessary not only of their relative institutional strengths and weaknesses, but also of how to promote complementary efforts and how to synchronize the whole process when one actor is transferring the responsibilities for mediation to others. This book will be of much interest to students of mediation, conflict management, war and conflict studies, security studies and IR. The Open Access version of this book, available at https://www.routledge.com/International-Multiparty-Mediation-and-Conflict-Management-Challenges-of/Vukovic/p/book/9781138087897, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

Arab Approaches to Conflict Resolution

Author : Nahla Yassine-Hamdan
Publisher : Routledge
ISBN 13 : 1136658661
Total Pages : 333 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Arab Approaches to Conflict Resolution by : Nahla Yassine-Hamdan

Download or read book Arab Approaches to Conflict Resolution written by Nahla Yassine-Hamdan and published by Routledge. This book was released on 2014-07-11 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: fills a gap in the market on conflict resolution in the Arab world examines conflict management in the Arab world through comparative case study analysis will be of much interest to students of conflict resolution, Middle Eastern politics, peace and conflict studies, security studies and IR

Resolving Disputes

Author : Jay Folberg
Publisher : Aspen Publishers
ISBN 13 : 9781454838746
Total Pages : 0 pages
Book Rating : 4.8/5 (387 download)

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Book Synopsis Resolving Disputes by : Jay Folberg

Download or read book Resolving Disputes written by Jay Folberg and published by Aspen Publishers. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dispute resolution : what it's all about -- Negotiation and conflict : the big picture -- Perception, fairness, psychological traps, and emotions -- Negotiator styles -- Negotiation dance : step by step -- Gender, culture, and race -- Negotiating ethics -- The law of negotiation -- An overview of mediation : the big picture -- A deeper look into the process -- Representing clients : preparation -- Representing clients : during the process -- Specific applications -- Court-connected mediation and fairness concerns -- The law and of mediation -- Ethical issues for advocates and mediators -- Arbitration : the big picture -- Arbitration agreements -- Selecting arbitrators -- Arbitration procedures and awards -- The law of arbitration : judicial enforcement of arbitration agreements -- Judicial enforcement of arbitration awards -- Fairness in arbitration, part I : employment, consumer, and adhesion contracts -- Fairness in arbitration, part II : Recent legislative and judicial developments -- Mixing and matching the process to the dispute -- Dispute resolution design : stepped clauses and conflict management systems -- Looking ahead : opportunities and challenges in ADR and conflict management

Intercultural Mediation and Conflict Management Training

Author : Claude-Hélène Mayer
Publisher : Springer Nature
ISBN 13 : 3030517659
Total Pages : 262 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Intercultural Mediation and Conflict Management Training by : Claude-Hélène Mayer

Download or read book Intercultural Mediation and Conflict Management Training written by Claude-Hélène Mayer and published by Springer Nature. This book was released on 2021-01-23 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii