Conflict Management and Leadership Development Using Mediation

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Author :
Publisher : IAP
ISBN 13 : 1648022618
Total Pages : 121 pages
Book Rating : 4.6/5 (48 download)

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Book Synopsis Conflict Management and Leadership Development Using Mediation by : Nance T Algert

Download or read book Conflict Management and Leadership Development Using Mediation written by Nance T Algert and published by IAP. This book was released on 2021-01-01 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts.

Conflict Resolution for Managers and Leaders, Participants Workbook

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 078798812X
Total Pages : 115 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Conflict Resolution for Managers and Leaders, Participants Workbook by : CDR Associates

Download or read book Conflict Resolution for Managers and Leaders, Participants Workbook written by CDR Associates and published by John Wiley & Sons. This book was released on 2007-07-16 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: CDR Associates’ training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. Conflict Resolution for Managers and Leaders offers you a proven program that will help you learn the key concepts and skills in conflict management, negotiation, and dispute resolution. The Participant’s Workbook is designed to make you a better leader and manager by equipping you to address conflict with confidence. Conflict Resolution for Managers and Leaders is filled with information and interactive exercises to help you develop practical skills in a fun and engaging manner. This workbook contains the information you need to participate in the CDR training program. Although the comprehensive program consists of eight modules, your trainer may customize the session by using select modules.

Conflict Management and Dialogue in Higher Education

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Author :
Publisher : IAP
ISBN 13 : 1648023088
Total Pages : 211 pages
Book Rating : 4.6/5 (48 download)

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Book Synopsis Conflict Management and Dialogue in Higher Education by : Nance T Algert

Download or read book Conflict Management and Dialogue in Higher Education written by Nance T Algert and published by IAP. This book was released on 2021-01-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

Conflict Management: Leader's Guide

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Author :
Publisher : Lulu.com
ISBN 13 : 0359898637
Total Pages : 212 pages
Book Rating : 4.3/5 (598 download)

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Book Synopsis Conflict Management: Leader's Guide by : Paul Gerhardt

Download or read book Conflict Management: Leader's Guide written by Paul Gerhardt and published by Lulu.com. This book was released on 2019-09-04 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the best book on conflict management available! Based upon the latest research, this is perhaps the greatest tool ever developed to help leaders and employees of all-levels develop the best conflict management skills. Scholars agree that managing conflict can be a healthy way of illuminated new ideas and helping team members work better together to bring more efficiency creativity and effectiveness to the workplace. Just like leadership, conflict management is a skill anybody can acquire through both training program and experiences. Training program has the advantage of being able to address specific needs or circumstances in accordance to recognized potential problems in organizational life. This workbook breaks down key concepts in plain easy-to-read and easy-to-follow lessons to help you grow your leadership skills. Read the short lessons, reflect, and then build your skills by doing the short writing assignments at your own convenience.

Conflict Management for Managers

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Leading Through Conflict

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Author :
Publisher : Harvard Business Press
ISBN 13 : 9781591399193
Total Pages : 294 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Leading Through Conflict by : Mark Gerzon

Download or read book Leading Through Conflict written by Mark Gerzon and published by Harvard Business Press. This book was released on 2006 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that organisations need mediators, rather than divisive dictators, and outlines the 8 powerful skills required for cross-border leadership.

Conflict Management and Dialogue in Higher Education

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Author :
Publisher : IAP
ISBN 13 : 1641130954
Total Pages : 195 pages
Book Rating : 4.6/5 (411 download)

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Book Synopsis Conflict Management and Dialogue in Higher Education by : Nancy T. Watson

Download or read book Conflict Management and Dialogue in Higher Education written by Nancy T. Watson and published by IAP. This book was released on 2017-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.

How to Manage Conflicts

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Author :
Publisher : Independently Published
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.7/5 (136 download)

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Book Synopsis How to Manage Conflicts by : Caden Burke

Download or read book How to Manage Conflicts written by Caden Burke and published by Independently Published. This book was released on 2021-02-25 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve your goals.YOU WILL LEARN: - Why it is important to manage conflicts.- Why respect is important in conflict management.- How to recognize potential conflicts.- Why it is important to change the atmosphere.- Understanding different points of view.- Tips for recognizing different perspectives.- Skills for developing solutions.- How to implement actions plans.- Why following up is necessary.- And much more.To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!

Conflict Management for Managers

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Author :
Publisher : Jossey-Bass
ISBN 13 : 9780470931110
Total Pages : 496 pages
Book Rating : 4.9/5 (311 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by Jossey-Bass. This book was released on 2013-01-09 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Mediation for Managers

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Author :
Publisher : Nicholas Brealey
ISBN 13 : 1473644798
Total Pages : 228 pages
Book Rating : 4.4/5 (736 download)

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Book Synopsis Mediation for Managers by : John Crawley

Download or read book Mediation for Managers written by John Crawley and published by Nicholas Brealey. This book was released on 2011-06-17 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years mediation has become an increasingly popular approach and powerful technique and has been used successfully in such areas as commercial disputes and customer complaints-handling. Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself. Packed with real-life examples and cases, it focuses on mediation's positive way of looking at conflict, how it injects a new dimension into people's "conflict zone", and outlines the qualities needed to be a mediating manager. Mediating managers become beacons of positive energy perceived as people capable of holding things together when others are "losing it". They are able to do this because they are enablers, not judge and jury, catalysts not fixers, encouragers not enforcers. Mapping out the overall steps of the mediation process, what mediating managers' core tasks are at each stage, the opportunities offered to those involved, and illustrating different key moments of effectively resolved workplace disputes, the book demonstrates how transferable mediation skills are and how they can be used in a wide range of workplace settings.

Becoming a Conflict Competent Leader

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Author :
Publisher : John Wiley and Sons
ISBN 13 : 0470768681
Total Pages : 227 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Becoming a Conflict Competent Leader by : Craig E. Runde

Download or read book Becoming a Conflict Competent Leader written by Craig E. Runde and published by John Wiley and Sons. This book was released on 2010-03-02 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.

Conflict Management and Leadership for Managers

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1538177986
Total Pages : 495 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Conflict Management and Leadership for Managers by : Susan S. Raines

Download or read book Conflict Management and Leadership for Managers written by Susan S. Raines and published by Rowman & Littlefield. This book was released on 2023-10 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators.

Managing Organizational Conflict

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Author :
Publisher : McFarland
ISBN 13 : 1476678928
Total Pages : 233 pages
Book Rating : 4.4/5 (766 download)

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Book Synopsis Managing Organizational Conflict by : Sam Blank

Download or read book Managing Organizational Conflict written by Sam Blank and published by McFarland. This book was released on 2019-12-31 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.

Becoming a Conflict Competent Leader

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118417224
Total Pages : 325 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Becoming a Conflict Competent Leader by : Craig E. Runde

Download or read book Becoming a Conflict Competent Leader written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2012-11-27 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Managing Conflict

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

The Promise of Mediation

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787974838
Total Pages : 310 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis The Promise of Mediation by : Robert A. Baruch Bush

Download or read book The Promise of Mediation written by Robert A. Baruch Bush and published by John Wiley & Sons. This book was released on 2004-10-25 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The award-winning first edition of The Promise of Mediation, published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively clarifications of common misconceptions about the model a vision for the future that shows how the model can coexist with other approaches and where the "market" for transformative mediation is emerging This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers - including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Resolving Organizational Conflicts

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Author :
Publisher : Goodmedia Press
ISBN 13 : 9781732704695
Total Pages : 354 pages
Book Rating : 4.7/5 (46 download)

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Book Synopsis Resolving Organizational Conflicts by : Kenneth Cloke

Download or read book Resolving Organizational Conflicts written by Kenneth Cloke and published by Goodmedia Press. This book was released on 2021-11-30 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assists aspiring mediators and organizational leaders in developing skills in conflict resolution and systems design, and to organizations, government agencies, and political advocacy groups in preventing and resolving conflicts.