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Mediation For Managers
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Book Synopsis Mediation for Managers by : John Crawley
Download or read book Mediation for Managers written by John Crawley and published by Nicholas Brealey International. This book was released on 2011-06-17 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical toolkit of exercises, case studies and real-world examples to enable you to become an effective mediator at work.
Book Synopsis The Essential Guide to Workplace Mediation & Conflict Resolution by : Nora Doherty
Download or read book The Essential Guide to Workplace Mediation & Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.
Download or read book Mediation written by John Michael Haynes and published by State University of New York Press. This book was released on 2012-02-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them. Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family. The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices.
Author :John Ford Publisher :Createspace Independent Publishing Platform ISBN 13 :9781500331351 Total Pages :216 pages Book Rating :4.3/5 (313 download)
Download or read book Peace at Work written by John Ford and published by Createspace Independent Publishing Platform. This book was released on 2014-09-16 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: IS THIS BOOK FOR YOU? If you... * are in HR and are tasked with general or specific responsibility for themanagement of workplace conflict * need support and guidance about how best to approach the management of internal workplace conflict* are ready to add to your toolbox a practical skill that fosters a more peaceful workplace * want to make a positive difference in the world ...then it probably is! My goal is to support you to successfully master the skill of workplace mediation. I want to make it easy for you to mediate internal workplace conflict. I want to share with you what I have learnt from working as a professional mediator with an employment and workplace focus. I am going to reveal all I know about resolving conflict as easily as possible, so that you can do it too. I am also going to weave in what I have learnt academically while teaching graduate students the skills of conflict resolution, negotiation and mediation. For some time now, as part of my corporate training practice, I have taught HR managers the skill of mediation through the offices of the Northern California Human Resources Association. Although a book can never replace the learning that occurs in a classic training environment, my hope is to convey to you, through these pages, what I cover when training your colleagues. I do not have to tell you how debilitating poorly managed workplace conflict can be. I want to give you the tools to do something productive about it. Conflict does not have to be a headache. In fact, it should be seen as a sign of vitality; a sign that something needs to change within an organization. Having mediation as a tool can go a long way to support authentic organizational harmony and well-being. And if you are the one doing the mediation, you get the accolades for being a peacemaker! "Peace at Work is a must-read for all HR professionals who aspire to a better solution to workplace conflict and who want to add the skill of mediation to their toolbox. John Ford takes a lifetime of mediation knowledge and presents it in an easy-to-understand, step-by-step process, from opening statements to closing agreements and every step in between." Todd Clawson, MS, Director of Human Resources, Parker County Hospital District "I have worked with John on various mediations over the years. He cares deeply about the people involved in his mediations and this is reflected in his consummate application of the skills and strategies in Peace at Work. This book is a natural complement to, and an excellent compilation of, John''s considerable store of knowledge about mediation in the workplace." Beth Delaney, Human Resource Business Partner, Kaiser Permanente "I had the pleasure of taking a mediation course led by John Ford. He was a truly inspiring teacher and his course proved immediately useful in my work in labor and employee relations. Many of the wise insights John shared with us in class are included in Peace at Work. HR and other managers looking for clear and practical advice about how to conduct a mediation will find it here, and will be better able to see why mediation is potentially so effective in resolving conflict." Maryl Olivera, Labor and Employee Relations, Administrative Office of the Courts "John Ford''s book, Peace at Work, will help any manager or HR professional to successfully mediate conflict. Mr Ford draws from his vast personal experience and insight, as well as that of many experts in the field, in this well-written and well-organized book. He covers foundational concepts and provides a structured approach to what is an easy-to-use, step-by-step model for mediation. Complete with case-study role-plays and a rich appendix of supporting materials and reference listings, the book is a must for anyone who leads people."Peter Haralabopoulos, Flight Attendant Base Director, San Francisco International Airport
Book Synopsis International Multiparty Mediation and Conflict Management by : Sinisa Vukovic
Download or read book International Multiparty Mediation and Conflict Management written by Sinisa Vukovic and published by Routledge. This book was released on 2015-10-05 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume aims to provide a detailed explanation of the effects of cooperation and coordination on international multiparty mediation in conflicts. Contemporary scholarship stresses that the crucial ingredients for a successful multiparty mediation are ‘consistency in interests’ and ‘cooperation and coordination’ between mediators. This book seeks to supplement that understanding by investigating how much the ‘consistency of interests’ and ‘cooperation and coordination’ affect the overall process, and what happens to the mediation process when mediating parties do not share the same idea and interest in finding a common solution. At the same time, it explores the obstacles in achieving coordination and coherence between various mediators in such an environment and how to surmount the problems that multiple mediators face when operating without a ‘common script’ in attempting to mediate a negotiated settlement. The study investigates three distinct mechanisms (both on the systemic and contextual level) that have the potential to deter defection from a (potential) member of the multiparty mediation coalition: geo-political shifts, changes in the conflict dynamics, and mediators’ ability to bargain for a cooperative relationship. As the number of states and international actors that are involved in mediation increases, a careful assessment is necessary not only of their relative institutional strengths and weaknesses, but also of how to promote complementary efforts and how to synchronize the whole process when one actor is transferring the responsibilities for mediation to others. This book will be of much interest to students of mediation, conflict management, war and conflict studies, security studies and IR. The Open Access version of this book, available at https://www.routledge.com/International-Multiparty-Mediation-and-Conflict-Management-Challenges-of/Vukovic/p/book/9781138087897, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license
Book Synopsis Mediation in International Relations by : J. Bercovitch
Download or read book Mediation in International Relations written by J. Bercovitch and published by Springer. This book was released on 1994-01-13 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of articles examines mediation in a range of situations including international relations, informal mediation by private individuals and by scholars and practitioners, as well as the superpowers as mediators.
Download or read book Mediation written by Kathy Isaacson and published by Waveland Press. This book was released on 2020-01-14 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.
Book Synopsis The Manager's Guide to Mediating Conflict by : Alison Love
Download or read book The Manager's Guide to Mediating Conflict written by Alison Love and published by Packt Publishing Ltd. This book was released on 2014-09-30 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are a manager who wants to develop their conflict management skills and gain a greater understanding on how meditation offers a clear framework for effective conflict resolution, this book is for you.
Book Synopsis Conflict Management for Managers by : Susan S. Raines
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Book Synopsis The Mediation Process by : Christopher W. Moore
Download or read book The Mediation Process written by Christopher W. Moore and published by Jossey-Bass. This book was released on 1986-03-19 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
Book Synopsis Intercultural Mediation and Conflict Management Training by : Claude-Hélène Mayer
Download or read book Intercultural Mediation and Conflict Management Training written by Claude-Hélène Mayer and published by Springer Nature. This book was released on 2021-01-23 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii
Book Synopsis Advancing Workplace Mediation Through Integration of Theory and Practice by : Katalien Bollen
Download or read book Advancing Workplace Mediation Through Integration of Theory and Practice written by Katalien Bollen and published by Springer. This book was released on 2016-11-11 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
Book Synopsis Mediation Theory and Practice by : Suzanne McCorkle
Download or read book Mediation Theory and Practice written by Suzanne McCorkle and published by SAGE Publications. This book was released on 2018-03-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation Theory and Practice, Third Edition introduces you to the process of mediation by using practical examples that show you how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help you to understand the research and theory that underlie mediation, as well as provide you with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving, settlement, and closure. New to the Third Edition: Expanded content on the role of evaluative mediation reflects the latest changes to the alternative dispute resolution field, helping you to distinguish between various approaches to mediation. Additional discussions around careers in conflict management familiarize you with employment opportunities for mediators, standards of professional conduct, and professional mediator competencies. New activities and case studies throughout each chapter assist you in developing their mediation competency.
Book Synopsis Conflict Management for Managers by : Susan S. Raines
Download or read book Conflict Management for Managers written by Susan S. Raines and published by Rowman & Littlefield. This book was released on 2019-07-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management for Managers is designed to equip managers with the skills and information they need to improve their handling of common disputes they face. Enhanced to facilitate your daily work, this updated edition incorporates a greater number of exercises that address conflicts with employees, customers, business partners and regulators.
Book Synopsis Mediation Success by : Amy L. Lieberman
Download or read book Mediation Success written by Amy L. Lieberman and published by CreateSpace. This book was released on 2012-04-01 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: When employers and employees wage war in the workplace, nobody wins. Workplace conflict that escalates into a lengthy ordeal costs more than money: both employers and employees suffer damages to their health, home life, personal, and professional relationships, and to the productivity of the business. There is a better way. Professional mediator Amy Lieberman is on a mission to get all businesses to wholeheartedly embrace mediation. In this book you will learn the secrets to resolving conflict and restoring peace. Discover an accelerated way for employers and employees to get conflicts out in the open, to find resolutions both sides can live with, and to get back to the productive business of work and life.
Book Synopsis How Mediation Works by : Stephen B. Goldberg
Download or read book How Mediation Works written by Stephen B. Goldberg and published by Emerald Group Publishing. This book was released on 2017-04-28 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: How Mediation Works will introduce management and law students as well as businesses to this art of conflict resolution from the behavioral perspective, while also providing a valuable resource to continuing education programs, mediation training, and lawyers to familiarize clients with the mediation process.
Download or read book DIY Mediation written by Marc Reid and published by Troubador Publishing Ltd. This book was released on 2016-09-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If every HR professional were to read this book and apply what they learnt I’d be out of a job – and I’d be happy. Why? Because workplace conflict would no longer be damaging businesses or harming people.” This was the motivation for Marc, a professional mediator, in writing this book – to create a practical conflict resolution toolkit for HR. DIY Mediation gives you the necessary skills and framework to use a mediation style approach to nip low level workplace conflict in the bud. This book covers: The Issue. The critical knowledge needed to understand conflict - what it is, why it matters and how to recognise it. The Skills. The four key skills to apply when using DIY Mediation supported by straightforward, practical tools. The Process. The AGREE framework, a simplified step by step mediation model you can follow to intervene quickly and effectively. Marc’s 25 years corporate management and HR experience and successful mediation track record combine in this book to create essential know-how for every HR professional. In top HR Director Martha Desmond’s words this book is a “valuable resource which I will keep in my office library to be consulted on a frequent basis”.
