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Conducting The Reference Interview Third Edition
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Book Synopsis Conducting the Reference Interview by : Catherine Sheldrick Ross
Download or read book Conducting the Reference Interview written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2019-02-08 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Book Synopsis Conducting the Reference Interview, Third Edition by : Catherine Sheldrick Ross
Download or read book Conducting the Reference Interview, Third Edition written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2019-07-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Book Synopsis Conducting the Reference Interview by : Catherine Sheldrick Ross
Download or read book Conducting the Reference Interview written by Catherine Sheldrick Ross and published by Neal-Schuman Publishers. This book was released on 2002 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.
Book Synopsis Reference and Information Services by : Kay Ann Cassell
Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2013 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Book Synopsis Readers' Advisory Service in the Public Library by : Joyce G. Saricks
Download or read book Readers' Advisory Service in the Public Library written by Joyce G. Saricks and published by American Library Association. This book was released on 2005 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Communicating Professionally, Third Edition by : Catherine Sheldrick Ross
Download or read book Communicating Professionally, Third Edition written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2013 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading others’ nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based training
Book Synopsis Communicating Professionally by : Catherine Sheldrick Ross
Download or read book Communicating Professionally written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2013-07-17 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.
Book Synopsis The Art of Investigative Interviewing by : Inge Sebyan Black
Download or read book The Art of Investigative Interviewing written by Inge Sebyan Black and published by Butterworth-Heinemann. This book was released on 2013-12-27 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct successful interviews professionally, with integrity, and within the law. This book covers the myriad factors of an interview — including issues of evidence, rapport, deception, authority, and setting — clearly and effectively. It also includes a chapter on personnel issues and internal theft controls. Provides guidance on conducting investigative interviews professionally and ethically Includes instructions for obtaining voluntary confessions from suspects, victims, and witnesses Builds a foundation of effective interviewing skills with guidance on every step of the process, from preparation to evaluating evidence obtained in an interview
Book Synopsis Developing and Maintaining Practical Archives by : Gregory S. Hunter
Download or read book Developing and Maintaining Practical Archives written by Gregory S. Hunter and published by American Library Association. This book was released on 2020-04-14 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Newly revised and updated to more thoroughly address our increasingly digital world, including integration of digital records and audiovisual records into each chapter, it remains the clearest and most comprehensive guide to the discipline.
Download or read book InterViews written by Steinar Kvale and published by SAGE. This book was released on 2009 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: The First Edition of InterViews has provided students and professionals in a wide variety of disciplines with the “whys” and “hows” of research interviewing, preparing students for learning interviewing by doing interviews and by studying examples of best practice. The thoroughly revised Second Edition retains its original seven-stage structure, continuing to focus on the practical, epistemological, and ethical issues involved with interviewing. Authors Steinar Kvale and Svend Brinkmann also include coverage of newer developments in qualitative interviewing, discussion of interviewing as a craft, and a new chapter on linguistic modes of interview analysis. Practical and conceptual assignments, as well as new “tool boxes,” provide students with the means to dig deeper into the material presented and achieve a more meaningful level of understanding. New to This Edition · Includes new developments in qualitative interviewing: New materials cover narrative, discursive, and conversational analyses. · Presents interviewing as a social practice: Knowledge produced by interviewing is discussed as linguistic, conversational, narrative, relational, situated, and pragmatic. · Addresses a variety of interviews forms: In addition to harmonious, empathetic interviews, the authors also cover confrontational interviews. Intended Audience This text is ideal for both novice and experienced interview researchers as well as graduate students taking courses in qualitative and research methods in the social sciences and health sciences, particularly departments of Education, Nursing, Sociology, Psychology, and Communication. Praise for the previous edition: “I think this is one of the most in-depth treatments of the interview process that I have seen. The frank and realistic approach that the authors take to this topic is rather unique and will be very reassuring to researchers who are undertaking an interview study for the first time.” —Lisa M. Diamond, University of Utah
Book Synopsis Programming Interviews Exposed by : John Mongan
Download or read book Programming Interviews Exposed written by John Mongan and published by John Wiley & Sons. This book was released on 2011-08-10 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pressure is on during the interview process but with the right preparation, you can walk away with your dream job. This classic book uncovers what interviews are really like at America's top software and computer companies and provides you with the tools to succeed in any situation. The authors take you step-by-step through new problems and complex brainteasers they were asked during recent technical interviews. 50 interview scenarios are presented along with in-depth analysis of the possible solutions. The problem-solving process is clearly illustrated so you'll be able to easily apply what you've learned during crunch time. You'll also find expert tips on what questions to ask, how to approach a problem, and how to recover if you become stuck. All of this will help you ace the interview and get the job you want. What you will learn from this book Tips for effectively completing the job application Ways to prepare for the entire programming interview process How to find the kind of programming job that fits you best Strategies for choosing a solution and what your approach says about you How to improve your interviewing skills so that you can respond to any question or situation Techniques for solving knowledge-based problems, logic puzzles, and programming problems Who this book is for This book is for programmers and developers applying for jobs in the software industry or in IT departments of major corporations. Wrox Beginning guides are crafted to make learning programming languages and technologies easier than you think, providing a structured, tutorial format that will guide you through all the techniques involved.
Book Synopsis Creative Interviewing by : Ken Metzler
Download or read book Creative Interviewing written by Ken Metzler and published by Pearson. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Filled with anecdotal examples from actual professional experiences, Creative Interviewing shows how to turn interviews into writing that make scenes and incidents come alive in the reader's mind. Metzler offers step-by-step instructions on how to prepare for and conduct a good interview, how to obtain dramatic anecdotes from sources, how to cope with dynamics of a series of interviews with certain topics.
Download or read book Focus Groups written by David W. Stewart and published by SAGE. This book was released on 2007 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher description
Book Synopsis Smith's Patient Centered Interviewing: An Evidence-Based Method, Third Edition by : Auguste H. Fortin
Download or read book Smith's Patient Centered Interviewing: An Evidence-Based Method, Third Edition written by Auguste H. Fortin and published by McGraw Hill Professional. This book was released on 2012-05-11 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, evidence-based introduction to the principles and practices of patient communication in a clinical setting Endorsed by the American Academy on Communication for Healthcare Updated and expanded by a multidisciplinary team of medical experts, Smith’s Patient-Centered Interviewing, Third Edition presents a step-by-step methodology for mastering every aspect of the medical interview. You will learn how to confidently obtain from patients accurate biomedical facts, as well as critical personal, social, and emotional information, allowing you to make precise diagnoses, develop effective treatment plans, and forge strong clinician-patient relationships. The most evidence-based guide available on this topic, Smith’s Patient-Centered Interviewing applies the proven 5-Step approach, which integrates patient- and clinician-centered skills to improve effectiveness without adding extra time to the interview’s duration. Smith’s Patient-Centered Interviewing covers everything from patient-centered and clinician-centered interviewing skills, such as: Patient education Motivating for behavior change Breaking bad news Managing different personality styles Increasing personal awareness in mindful practice Nonverbal communication Using computers in the exam room Reporting and presenting evaluations Companion video and teaching supplement are available online. Read details inside the book.
Book Synopsis Effective Interviewing and Interrogation Techniques by : Nathan J. Gordon
Download or read book Effective Interviewing and Interrogation Techniques written by Nathan J. Gordon and published by Elsevier. This book was released on 2006-01-18 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Interviewing and Interrogation Techniques, Second Edition, is completely revised and updated so as to cover all the information a student needs to know to obtain answers from a witness, a victim, or a suspect and how to interpret these answers with the utmost accuracy. Building on the previous edition’s ground-breaking search for truth in criminal and non-criminal investigations, this book contains five new chapters which include coverage of false confessions, interviewing the mentally challenged, and the ethics of interrogation in a post 9/11 world. This new edition includes highly illustrated chapters with topics ranging from the psycho-physiological basis of the forensic assessment to preparation for the interview/interrogation; question formulation; projective analysis of unwitting verbal clues; interviewing children and the mentally challenged; and pre-employment interviewing. Also included are several model worksheets and documents, case studies, and complete instructions for using the authors’ Integrated Interrogation Technique, a 10-point, highly successful approach to obtaining confessions that can stand up in court. The book concludes with an insightful look at the future of truth verification. This book will be of benefit to attorneys, coroners, detectives, educators, forensic psychophysiologists (lie detection), human resource professionals, intelligence professionals, and investigators as well as journalists/authors, jurists, medical professionals, psychological professionals, researchers, and students. - Expanded coverage of Statement Analysis, including actual statements from real cases. - New photos to aid in assessing nonverbal behavior. - Added section on assessment of written statements.
Book Synopsis Topgrading, 3rd Edition by : Bradford D. Smart Ph.D.
Download or read book Topgrading, 3rd Edition written by Bradford D. Smart Ph.D. and published by Penguin. This book was released on 2012-08-16 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: “BRAD HELPED US DEVELOP THE TOOLS TO PICK A-PLAYER LEADERS AT GE.” —JACK WELCH Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers. But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically—sometimes even to 90%. Three huge problems account for the typical poor results in hiring: dishonesty (via deceptive résumés), incomplete information (via shallow interviews), and lack of verifiability (via biased references). Topgrading shows how to solve all three problems. Instead of hiring by your gut reactions to résumés and interviews, you can start using a scientifically honed process that compels candidates to be totally honest. Smart, one of the world’s foremost experts on hiring, has personally helped hundreds of companies double, triple, or even quadruple their hiring success rates. His clients have ranged from global giants such as General Electric and Honeywell to midsize and small businesses in every field imaginable, and to not-for-profits such as the American Heart Association. And hundreds of thousands of readers have applied the lessons and tools of the first two editions of Topgrading. The Topgrading system makes hiring easier, faster, and more successful than any other process. And it works at every level, from the front lines to senior management. For the first time in seven years, Smart has fully revised and updated Topgrading with many new tools, techniques, and case studies. This edition now features 40 companies of all sizes, across a wide range of industries and home countries. It’s the most advanced and useful version of Topgrading ever. The third edition includes: Simplified Topgrading methods for entry-level jobs. The new Topgrading Snapshot, which screens out weak candidates in just 15 seconds. The latest version of the acclaimed Topgrading Interview script. Case studies from 35 companies not featured in any previous edition. Many additional innovations created by Topgraders. Topgrading isn’t just about hiring and promoting—it’s also about developing talent. It enables leaders to reward their A Players, coach their Bs to become As, and weed out the Cs who are beyond improvement. Many great leaders know that Topgrading works. Find out how it can help your company gain a big competitive advantage.
Book Synopsis Reference Manual on Scientific Evidence by :
Download or read book Reference Manual on Scientific Evidence written by and published by . This book was released on 1994 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt:
