Choosing Service Providers

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (133 download)

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Book Synopsis Choosing Service Providers by : Joonkyung Kim

Download or read book Choosing Service Providers written by Joonkyung Kim and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: A large component of marketing communication consists of service providers trying to persuade clients to use their services. This persuasive information frequently takes the form of service providers' past experience, some of which is highly relevant to the clients' interest and others less so. Two essays investigated how different ways of describing the work experience of service providers influence clients' choices. The first essay examined how service providers and clients chose between two work descriptions which described the less relevant work experience using either a specific (e.g., fund manager) or general (e.g., financial service) job category. Findings show that service providers choose a specific description of their work experience with more information than clients would want to see. It was because service providers judged presenting specific descriptions as a signal of their transparency more than clients judged it. Specific descriptions were judged as transparent when participants considered that a service provider could have described the same experience using a less-revealing general description. Considering that the service provider could have chosen a less transparent description was easier for service providers whereas this same transparency is more difficult for clients to observe. The second essay identified two types of experience, broad and deep, and examined whether and when each type of experience is evaluated more favorably. Drawing upon the theory of mindset, I found that deep experience is evaluated highly when clients adopt an implemental mindset. Clients evaluated a service provider with deep experience more favorably when they need someone to implement a task than when they need someone to consult with to find a solution for their problem. Moreover, a service provider with deep experience was evaluated highly when clients needed the service immediately and reviewed implemental steps for solving their problem. The current research contributes to the literature by showing that evaluation of a specific information format and an information format highlighting depth of experience depends on the type of viewer and implemental mindset. Furthermore, the findings offer insights into service literature by showing transparency inferred from self-description and depth of experience as factors influencing choice.

Service Providers

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471267139
Total Pages : 274 pages
Book Rating : 4.4/5 (712 download)

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Book Synopsis Service Providers by : Mary Helen Gillespie

Download or read book Service Providers written by Mary Helen Gillespie and published by John Wiley & Sons. This book was released on 2002-11-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through the confusing technology-driven landscape of service providers. Offering insight into the points of view for both the service provider and client, Gillespie guides readers through available services, from Internet access and applications service providers, to wireless and networking services and IT management services. Readers will find business models, overviews of the enabling technologies, coverage of economic and management issues, and clear descriptions of service offerings within each provider type. Most importantly, decision makers will be able to choose the right service provider to meet their needs and develop strategic partnerships when outsourcing non-core business functions.

Service Providers

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Author :
Publisher : Wiley
ISBN 13 : 9780471418184
Total Pages : 0 pages
Book Rating : 4.4/5 (181 download)

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Book Synopsis Service Providers by : Mary Helen Gillespie

Download or read book Service Providers written by Mary Helen Gillespie and published by Wiley. This book was released on 2002-01-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through the confusing technology-driven landscape of service providers. Offering insight into the points of view for both the service provider and client, Gillespie guides readers through available services, from Internet access and applications service providers, to wireless and networking services and IT management services. Readers will find business models, overviews of the enabling technologies, coverage of economic and management issues, and clear descriptions of service offerings within each provider type. Most importantly, decision makers will be able to choose the right service provider to meet their needs and develop strategic partnerships when outsourcing non-core business functions.

Which Telephone Service Provider?

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Author :
Publisher : Cmp Books
ISBN 13 : 9781578200252
Total Pages : 187 pages
Book Rating : 4.2/5 (2 download)

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Book Synopsis Which Telephone Service Provider? by : James Harry Green

Download or read book Which Telephone Service Provider? written by James Harry Green and published by Cmp Books. This book was released on 1998-02-01 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Containing a step-by-step kit for businesses, with a ready-to-use RFP on disk, this book helps businesses navigate the changes in the local phone service market. When is it appropriate to change carriers? Which carrier to choose? What service offering is best? The author shows how to avoid service interruptions and hidden costs. The book and disk include a request for proposal (RFP), plus a checklist for implementing a change.

Scale Up Your Brand Workbook

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781541140080
Total Pages : 34 pages
Book Rating : 4.1/5 (4 download)

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Book Synopsis Scale Up Your Brand Workbook by : Denise Lee Yohn

Download or read book Scale Up Your Brand Workbook written by Denise Lee Yohn and published by Createspace Independent Publishing Platform. This book was released on 2016-12-25 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introducing a new workbook Scale-Up Your Brand: How To Set Up Your Brand for Success in 5 Steps from Denise Lee Yohn, brand-building expert, speaker, and author of the bestselling book What Great Brands Do.Scale-Up Your Brand is a step-by-step guide to develop a strong, valuable, sustainable brand strategy that will help you scale. Packed with exercises, instructions, and helpful tips36-pages with room for taking notes and documenting decisionsPlus a bonus: Brand Assessment Tool With this workbook, you will: Lay the foundation for your brand to inspire true customer loyalty, improve your profit margin, and increase the longevity of your businessSpecify how you plan to compete and winAchieve clarity, focus, and alignment on your priorities among everyone who works on your business Get your workbook now...and get ready to scale!

eSourcing Capability Model for Service Providers eSCM-SP

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Author :
Publisher : Van Haren
ISBN 13 : 9401801258
Total Pages : 353 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis eSourcing Capability Model for Service Providers eSCM-SP by : Bill Hefley

Download or read book eSourcing Capability Model for Service Providers eSCM-SP written by Bill Hefley and published by Van Haren. This book was released on 2015-01-01 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.

The Guide to a Successful Managed Services Practice

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Publisher : Intelligent Enterprise
ISBN 13 : 9780978894306
Total Pages : 324 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Guide to a Successful Managed Services Practice by : Erick Simpson

Download or read book The Guide to a Successful Managed Services Practice written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2006-08-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!

The Responsibilities of Online Service Providers

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Publisher : Springer
ISBN 13 : 3319478524
Total Pages : 339 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis The Responsibilities of Online Service Providers by : Mariarosaria Taddeo

Download or read book The Responsibilities of Online Service Providers written by Mariarosaria Taddeo and published by Springer. This book was released on 2017-01-27 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume focuses on the responsibilities of online service providers (OSPs) in contemporary societies. It examines the complexity and global dimensions of the rapidly evolving and serious challenges posed by the exponential development of Internet services and resources. It looks at the major actors – such as Facebook, Google, Twitter, and Yahoo! – and their significant influence on the informational environment and users’ interactions within it, as well as the responsibilities and liabilities such influence entails. It discusses the position of OSPs as information gatekeepers and how they have gone from offering connecting and information-sharing services to paying members to providing open, free infrastructure and applications that facilitate digital expression and the communication of information. The book seeks consensus on the principles that should shape OSPs’ responsibilities and practices, taking into account business ethics and policies. Finally, it discusses the rights of users and international regulations that are in place or currently lacking.

The Competitive Internet Service Provider

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Publisher : John Wiley & Sons
ISBN 13 : 0470030046
Total Pages : 398 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis The Competitive Internet Service Provider by : Oliver M. Heckmann

Download or read book The Competitive Internet Service Provider written by Oliver M. Heckmann and published by John Wiley & Sons. This book was released on 2007-03-13 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the dramatic increase in competition over the last few years, it has become more and more important for Internet Service Providers (ISPs) to run an efficient business and offer an adequate Quality of Service. The Competitive Internet Service Provider is a comprehensive guide for those seeking to do just that. Oliver Heckmann approaches the issue from a system point of view, looking not only at running a network, but also at connecting the network with peering and transit partners or planning the expansion of the network. The Competitive Internet Service Provider: Offers an advanced reference on the topic, drawing on state-of-the art research in network technology. Clearly defines the criteria enabling ISPs to operate with the greatest efficiency and deliver adequate Quality of Service. Discusses the implications of the future multiservice Internet and multimedia applications such as Voice over IP, peer-to-peer, or network games. Delivers a comparative evaluation of different feasible Quality of Service approaches. Explores scientific methods such as queuing theory, network calculus, and optimization theory. Illustrates concepts throughout with mathematical models and simulations. This invaluable reference will provide academic and industrial researchers in the field of network and communications technology, graduate students on telecommunications courses, as well as ISP managers, engineers and technicians, equipment manufacturers and consultants, with an understanding of the concepts and issues involved in running a successful ISP.

Realizing E-business with Application Service Providers

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Publisher : LWC Research
ISBN 13 : 9780672320538
Total Pages : 308 pages
Book Rating : 4.3/5 (25 download)

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Book Synopsis Realizing E-business with Application Service Providers by : Louis Columbus

Download or read book Realizing E-business with Application Service Providers written by Louis Columbus and published by LWC Research. This book was released on 2000 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the market dynamics in business today that are driving the development of the ASP Model. It defines the core concepts and building blocks of e-business, leading the reader to a comprehensive understanding of the opportunities in this area. Market needs in all sizes and classes of business are driving the adoption of the ASP model by more businesses than was originally forecasted. Now, the largest software and technology companies of the world are actively pursuing the ASP model as a strong business approach. This book will define the key market drivers behind every aspect of the ASP model, including case studies to illustrate each major component. There will also be case studies of the companies that are market and industry leaders that describe their participation in this market. This book will also explore Microsoft's Office Online initiative, Oracle's Business Online stores, and the focus of AT & T's and SoftBank's role in this market. Dell Computer is actively looking into the ASP Model via investments in Interliant and Agillion. This book will delve into the collaborative tools aspect of the ASP model, which is crucial for the long-term success of this marketplace.

Managed Service Providers (MSPs)

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Author :
Publisher : SolveForce
ISBN 13 :
Total Pages : 766 pages
Book Rating : 4./5 ( download)

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Book Synopsis Managed Service Providers (MSPs) by : Ronald Legarski

Download or read book Managed Service Providers (MSPs) written by Ronald Legarski and published by SolveForce. This book was released on 2024-09-01 with total page 766 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managed Service Providers (MSPs): A Comprehensive Exploration of Their Role, Extensive Offerings, Industry Applications, and Strategic Importance is an in-depth guide designed to unravel the complexities of the managed services industry. Authored by Ronald Legarski, a seasoned expert in language, communication, and technology, this book delves into the critical role that MSPs play in today's technology-driven world. This comprehensive resource covers everything you need to know about MSPs, from their evolution and fundamental services to their strategic importance across various industries. Whether you're an established provider, a business leader, or someone looking to expand their knowledge in managed services, this book offers valuable insights into: The Role of MSPs: Understand how MSPs have evolved and the vital role they play in modern business, enabling organizations to focus on their core activities while ensuring their IT infrastructure is secure, efficient, and scalable. Extensive Offerings: Explore the wide range of services provided by MSPs, including network management, cybersecurity, cloud services, and IT strategy. Learn how these offerings are tailored to meet the specific needs of different industries. Industry Applications: Discover how MSPs apply their expertise across various sectors such as healthcare, finance, education, and manufacturing, driving innovation, compliance, and operational efficiency. Strategic Importance: Gain insights into the strategic value of MSPs, from enabling digital transformation to managing emerging technologies like AI, IoT, and blockchain, and learn how they help businesses stay ahead of the curve. With real-world case studies, detailed explanations, and practical advice, Managed Service Providers (MSPs) equips you with the knowledge to understand, implement, and optimize managed services within any organization. Whether you're looking to enhance your existing MSP business, explore new industry opportunities, or better understand the strategic impact of managed services, this book serves as an indispensable guide in your journey. Unlock the potential of managed services and discover how MSPs are shaping the future of business technology with this essential exploration by Ronald Legarski.

Consumer Action Handbook

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Publisher : DIANE Publishing
ISBN 13 : 143791599X
Total Pages : 182 pages
Book Rating : 4.4/5 (379 download)

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Book Synopsis Consumer Action Handbook by : Barry Leonard

Download or read book Consumer Action Handbook written by Barry Leonard and published by DIANE Publishing. This book was released on 2009-12 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contents: (Part 1) Be a Savvy Consumer: Buyer Beware; Cars; Banking; Credit; Loans; Financing Your Educ.; Employ.; Food and Nutrition; Health Care; Housing; Insur.: Internet; Investing; Phones; Identity Theft; Home Shopping; Telemark. and Mail; Travel; TV; Utilities; Wills and Funerals; (Part 2) Complaint Filing: Contact the Seller; Contact 3rd Parties; Sample Complaint Letter; (Part 3) Info. Resources: Teachers; Persons with Disabil.; Mil. Personnel; (Part 4) Consumer Assist. Directory: Auto. Mfrs.; Better Bus. Bureaus; Corp. Contacts; SOCAP Internat.; Fed. Agencies; Nat. Consumer Org.; State, County and City Consumer Protection Offices; State Banking Auth.; State Insur. Reg.; State Securities Admin.; State Util. Comm.; Trade and Prof. Assoc.

The Service Providers

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Author :
Publisher : Springer
ISBN 13 : 0230582672
Total Pages : 246 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis The Service Providers by : D. Yagil

Download or read book The Service Providers written by D. Yagil and published by Springer. This book was released on 2008-04-17 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications.

Modeling and Selection of Software Service Variants

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Publisher : KIT Scientific Publishing
ISBN 13 : 3731503492
Total Pages : 250 pages
Book Rating : 4.7/5 (315 download)

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Book Synopsis Modeling and Selection of Software Service Variants by : Wittern, John Erik

Download or read book Modeling and Selection of Software Service Variants written by Wittern, John Erik and published by KIT Scientific Publishing. This book was released on 2015-05-29 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providers and consumers have to deal with variants of software services, which are alternative instances of a services design, implementation, deployment, or operation. This work develops the service feature modeling language to represent software service variants and a suite of methods to select variants for development or delivery. An evaluation describes the systems implemented to make use of service feature modeling and its application to two real-world use cases.

Choosing Now for the Future : the Responsibilities of Service Providers Under the Personal Directives Act

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Author :
Publisher :
ISBN 13 : 9780773253308
Total Pages : 22 pages
Book Rating : 4.2/5 (533 download)

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Book Synopsis Choosing Now for the Future : the Responsibilities of Service Providers Under the Personal Directives Act by : Alberta

Download or read book Choosing Now for the Future : the Responsibilities of Service Providers Under the Personal Directives Act written by Alberta and published by . This book was released on 1998* with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Provider Networks

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Author :
Publisher : Independently Published
ISBN 13 : 9781096289395
Total Pages : 305 pages
Book Rating : 4.2/5 (893 download)

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Book Synopsis Service Provider Networks by : Orhan ERGUN

Download or read book Service Provider Networks written by Orhan ERGUN and published by Independently Published. This book was released on 2019-05-13 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will give you a High Level of overview of the Service Provider Network Design and Architecture. It talks about the unique aspects of Service Provider networks, different types of Service Providers and the business relationships between them. It covers the Service Providers services, different last mile access offerings and transport networks, and their subscribers and services.Technical explanation about different types of Fixed and Mobile network services and the Service Provider physical locations are also explained. You will see the Big Picture of Service Provider Networks.After understanding the Service Provider Concepts and Technologies, a fictitious National Service Provider network, named ATELCO will be introduced, to give you a more view of the technologies, protocols, services and end to end traffic flow in great detail. And at last the Evolving Technologies used in Service Providers and Massively Scale Datacenters will be seen.

Federal Register

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Publisher :
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Federal Register by :

Download or read book Federal Register written by and published by . This book was released on 2013-03 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: