Cases in Hospitality Management

Download Cases in Hospitality Management PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 047168693X
Total Pages : 171 pages
Book Rating : 4.4/5 (716 download)

DOWNLOAD NOW!


Book Synopsis Cases in Hospitality Management by : Timothy R. Hinkin

Download or read book Cases in Hospitality Management written by Timothy R. Hinkin and published by John Wiley & Sons. This book was released on 2005-11-04 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, a powerful teaching methodology whereby customers and employees are asked to identify actual experiences regarding service in the hospitality industry – both positive and negative - and then to describe the organization’s response to it. This approach encourages thorough analysis of a prominent issue, thus highlighting the wide range of complexities that face managers on the hospitality industry on a daily basis. Cases involving many segments of the industry - including airlines, railroads, private clubs, conference centers, travel agents, and restaurants – are included, as are fifteen new cases and a new section on hospitality technology.

Global Cases on Hospitality Industry

Download Global Cases on Hospitality Industry PDF Online Free

Author :
Publisher : Routledge
ISBN 13 :
Total Pages : 668 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!


Book Synopsis Global Cases on Hospitality Industry by : Vinnie Jauhari

Download or read book Global Cases on Hospitality Industry written by Vinnie Jauhari and published by Routledge. This book was released on 2008 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: This detailed look at the hospitality industry's dynamics uses an international perspective that provides reader understanding by spanning several strategic and functional areas in management practices. The contributors offer research-based perspectives on real-life issues in this competitive industry.

Cases In Hospitality And Tourism Management

Download Cases In Hospitality And Tourism Management PDF Online Free

Author :
Publisher : Pearson Education India
ISBN 13 : 9788131721063
Total Pages : 132 pages
Book Rating : 4.7/5 (21 download)

DOWNLOAD NOW!


Book Synopsis Cases In Hospitality And Tourism Management by : Halloran

Download or read book Cases In Hospitality And Tourism Management written by Halloran and published by Pearson Education India. This book was released on 2008-09 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Human Resource Management in Hospitality Cases

Download Human Resource Management in Hospitality Cases PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1351233297
Total Pages : 354 pages
Book Rating : 4.3/5 (512 download)

DOWNLOAD NOW!


Book Synopsis Human Resource Management in Hospitality Cases by : Peter Szende

Download or read book Human Resource Management in Hospitality Cases written by Peter Szende and published by Routledge. This book was released on 2020-05-20 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.

The Little Book of Cases in Hospitality Management

Download The Little Book of Cases in Hospitality Management PDF Online Free

Author :
Publisher : Prentice Hall
ISBN 13 : 9780131183292
Total Pages : 0 pages
Book Rating : 4.1/5 (832 download)

DOWNLOAD NOW!


Book Synopsis The Little Book of Cases in Hospitality Management by : Dana V. Tesone

Download or read book The Little Book of Cases in Hospitality Management written by Dana V. Tesone and published by Prentice Hall. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hospitality Law

Download Hospitality Law PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119305047
Total Pages : 339 pages
Book Rating : 4.1/5 (193 download)

DOWNLOAD NOW!


Book Synopsis Hospitality Law by : Stephen C. Barth

Download or read book Hospitality Law written by Stephen C. Barth and published by John Wiley & Sons. This book was released on 2017-04-17 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Law: Managing Legal Issues in the Hospitality Industry, Fifth Edition takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to avoid liability. As a result, this book does look different than others on the market as the legal information contained is carefully selected to specifically correlate with helping students understand how to do the right thing, i.e., it is not a comprehensive book on the laws. Barth immediately helps readers learn about the legalities of situations and work through exercises – both individually and in groups -- to effectively apply them to hospitality management situations. Many instructors teach their course from a very applied perspective, which aligns with Barth’s approach.

International Hospitality Management

Download International Hospitality Management PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1136394028
Total Pages : 400 pages
Book Rating : 4.1/5 (363 download)

DOWNLOAD NOW!


Book Synopsis International Hospitality Management by : Alan Clarke

Download or read book International Hospitality Management written by Alan Clarke and published by Routledge. This book was released on 2009-11-04 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Cases in Human Resource Management in Hospitality

Download Cases in Human Resource Management in Hospitality PDF Online Free

Author :
Publisher : Prentice Hall
ISBN 13 : 9780131119833
Total Pages : 0 pages
Book Rating : 4.1/5 (198 download)

DOWNLOAD NOW!


Book Synopsis Cases in Human Resource Management in Hospitality by : Shirley Gilmore

Download or read book Cases in Human Resource Management in Hospitality written by Shirley Gilmore and published by Prentice Hall. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This casebook provides users with a comprehensive set of cases in human resource management for many segments of the hospitality industry. As each case unfolds, human resource issues managers must face are addressed. Through active involvement in discussion, readers assume the roles of working managers to identify problems, determine pertinent information, appraise alternatives, and develop realistic solutions, therefore enhancing their critical thinking and communication skills necessary to be successful managers. Leadership problems/absent owners; Selecting employees/managers; Ethics; Cultural/ethnic diversity; Discrimination charges/sexual harassment; Orientation/training/evaluation/compensation; Terminating employees; Downsizing labor force; Unionized operations. A valuable handbook or reference for human resource managers, general managers, and trainers of employees who manage others.

Hospitality Strategic Management

Download Hospitality Strategic Management PDF Online Free

Author :
Publisher : John Wiley and Sons
ISBN 13 : 047008359X
Total Pages : 704 pages
Book Rating : 4.4/5 (7 download)

DOWNLOAD NOW!


Book Synopsis Hospitality Strategic Management by : Cathy A. Enz

Download or read book Hospitality Strategic Management written by Cathy A. Enz and published by John Wiley and Sons. This book was released on 2009-04-07 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.

The Hospitality Case Manual

Download The Hospitality Case Manual PDF Online Free

Author :
Publisher :
ISBN 13 : 9780131120891
Total Pages : 0 pages
Book Rating : 4.1/5 (28 download)

DOWNLOAD NOW!


Book Synopsis The Hospitality Case Manual by : Craig C. Lundberg

Download or read book The Hospitality Case Manual written by Craig C. Lundberg and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring a rich collection of cases, this book looks first-hand at hospitality management and explores where managers work, what they do and the real differences they can make. Organized in three parts, it describes the case method approach, reviews how to prepare cases for class discussion and includes 35 cases for teaching and learning. Enhancing managerial competency is emphasized throughout and readers are encouraged to examine managers behaving both effectively and ineffectively. While revealing much about hospitality businesses and practices, this book also provides a broad spectrum of experience that one would get only after a long and varied career.

Achieving Success Through Innovation

Download Achieving Success Through Innovation PDF Online Free

Author :
Publisher : Business Expert Press
ISBN 13 : 1631570447
Total Pages : 205 pages
Book Rating : 4.6/5 (315 download)

DOWNLOAD NOW!


Book Synopsis Achieving Success Through Innovation by : Glenn Withiam

Download or read book Achieving Success Through Innovation written by Glenn Withiam and published by Business Expert Press. This book was released on 2016-09-11 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.

Case Based Research in Tourism, Travel, Hospitality and Events

Download Case Based Research in Tourism, Travel, Hospitality and Events PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9811646716
Total Pages : 503 pages
Book Rating : 4.8/5 (116 download)

DOWNLOAD NOW!


Book Synopsis Case Based Research in Tourism, Travel, Hospitality and Events by : Marianna Sigala

Download or read book Case Based Research in Tourism, Travel, Hospitality and Events written by Marianna Sigala and published by Springer Nature. This book was released on 2022-01-05 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book consolidates international, contemporary and topical case study based research in tourism, travel, hospitality and events. Case studies can make learning more attractive and interesting as well as enable students to understand the theory better and develop their analytical and problem-solving skills. Using industry as an open living lab, case study based research infuses scholars into real-world industry challenges and inspires them to theorise and advance our knowledge frontiers. The book includes international case studies that can help tourism scholars build and advance (new) theories and enrich their educational practices. Case studies are accompanied with a teaching note guiding scholars to integrate case studies into instruction. Dr Kirsten Holmes, Chair, Council for Australasian Tourism and Hospitality Education (CAUTHE) There is a vital need for contemporary and well-structured case studies for use in tourism teaching. By including case studies from Australasia and key destination regions in Asia, Europe, and the Caribbean, the book is helpful for tertiary teachers globally. Professor Xander Lub, President, EuroCHRIE The book inspires educators and students. The cases provide context to students’ learning and demonstrate the richness and variation of the industry. The book also clearly demonstrates how research can inform our teaching. Professor Brian King, Chair, THE-ICE Assessment Panel The book includes cases under five themes: experiences, operations, technologies, strategy and marketing, and destinations. The book provides subject lecturers with a structure to guide students of applying theory into practice. Dr Paul Whitelaw, Academic Director, Southern Cross University This book marks a significant contribution to hospitality, tourism and events pedagogy at undergraduate and postgraduate level. At a time when the industry is demanding that our graduates have a strong grasp of “real world issues”, the case study approach provides an accessible, meaningful and relatable means by which students can engage in real world issues.

International Hospitality Management

Download International Hospitality Management PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 113639401X
Total Pages : 377 pages
Book Rating : 4.1/5 (363 download)

DOWNLOAD NOW!


Book Synopsis International Hospitality Management by : Alan Clarke

Download or read book International Hospitality Management written by Alan Clarke and published by Routledge. This book was released on 2009-11-04 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Contemporary Hospitality and Tourism Management Issues in China and India

Download Contemporary Hospitality and Tourism Management Issues in China and India PDF Online Free

Author :
Publisher : Routledge
ISBN 13 : 1136414592
Total Pages : 215 pages
Book Rating : 4.1/5 (364 download)

DOWNLOAD NOW!


Book Synopsis Contemporary Hospitality and Tourism Management Issues in China and India by : Stephen Ball

Download or read book Contemporary Hospitality and Tourism Management Issues in China and India written by Stephen Ball and published by Routledge. This book was released on 2009-11-04 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors’ wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region. Case studies will give real life experiences of hospitality and tourism companies and organisations operating in this region and will include interactive exercises and discussion points.

Hospitality Law

Download Hospitality Law PDF Online Free

Author :
Publisher :
ISBN 13 : 9781118654224
Total Pages : pages
Book Rating : 4.6/5 (542 download)

DOWNLOAD NOW!


Book Synopsis Hospitality Law by : Stephen Barth

Download or read book Hospitality Law written by Stephen Barth and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Current Issues in Hospitality and Tourism

Download Current Issues in Hospitality and Tourism PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 0203075366
Total Pages : 666 pages
Book Rating : 4.2/5 (3 download)

DOWNLOAD NOW!


Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal

Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy probl

Cases in Hospitality Management

Download Cases in Hospitality Management PDF Online Free

Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 9780434900947
Total Pages : 190 pages
Book Rating : 4.9/5 (9 download)

DOWNLOAD NOW!


Book Synopsis Cases in Hospitality Management by : Jon R. Bareham

Download or read book Cases in Hospitality Management written by Jon R. Bareham and published by Butterworth-Heinemann. This book was released on 1987-01-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: