Beyond Six Sigma

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Beyond Six Sigma

Author : Gary Plaster
Publisher : John Wiley & Sons
ISBN 13 : 0471787965
Total Pages : 321 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Beyond Six Sigma by : Gary Plaster

Download or read book Beyond Six Sigma written by Gary Plaster and published by John Wiley & Sons. This book was released on 2006-05-19 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma is an incredibly powerful tool for trimming the fat from business processes and increasing operating efficiency to a point of near-perfection. But the days of cutting costs to create shareholder value are quickly coming to an end. In order to compete in today's super-hot global economy, companies like yours need radically new tools for connecting more closely with customers, identifying emerging market trends, and seizing opportunities for growth. Enter Customer Value Creation (CVC). In this breakthrough guide to driving profitable growth, authors Gary Plaster and Jerry Alderman introduce CVC, a revolutionary customer-centered business paradigm that marries Six Sigma tools to the sciences of marketing and strategy. "Beyond Six Sigma is practical, useful, and readable. The linkage of Six Sigma to customer processes is truly the next phase in achieving a competitive advantage with sustainable results. A must-read for every COO and CMO looking for the formula for profitable growth." —Robert T. Cancalosi, Chief Learning Officer, GE Healthcare "An insightful, practical, step-by-step approach to achieving profitable growth through a focus on building customer value." —R. Craig Breese, President, Maytag International "Plaster and Alderman have applied real-world principles to create a disciplined approach to growth that will truly become the next Six Sigma. Brilliant!" —Darrell Graddy, Vice President, Lockheed Martin "This is a book that speaks management's language. It shows us a straightforward approach to profitable growth by starting outside-in, i.e., with the customer. What a novel concept!" —James E. Goodwin, former chairman and CEO, United Airlines "This is one amazing book. Easy to read, easy to digest, and easy to implement. It's loaded with insight, novel ideas, cases, and breakthrough recommendations." —James A. McClung, former senior vice president and executive officer, FMC Corporation "This groundbreaking book clearly defines the growth agenda for all companies and provides the tools needed to deliver results! Plaster and Alderman get it!" —D. Keith Pigues, Vice President, Marketing, CEMEX "It would take a dozen marketing books to cover the ground that Plaster and Alderman cover with this new book. Building and sustaining growth is today's top priority and the authors hit this mark. Interesting, thought-provoking, and definitely on-target." —Michael Preston, Professor, Columbia University Business School

Quality Beyond Six Sigma

Author : Ron Basu
Publisher : Routledge
ISBN 13 : 1136370439
Total Pages : 200 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Quality Beyond Six Sigma by : Ron Basu

Download or read book Quality Beyond Six Sigma written by Ron Basu and published by Routledge. This book was released on 2012-06-14 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message with the softer sustainable 'strategic issues'. The result is FIT SIGMA. The authors utilize major and minor case studies to support principles and learnings of FIT SIGMA and include review examples and self-assessment that underpin the sustainable process. The three major case studies are contributed by General Electric, Dow Chemical and Seagate Technology. Senior Executives and Managers of organizations of all types and sizes, Management Consultants and Students of all disciplines will find this book a stimulating guide to quality and operational excellence.

Fit Sigma

Author : Ron Basu
Publisher : John Wiley & Sons
ISBN 13 : 1119973724
Total Pages : 251 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Fit Sigma by : Ron Basu

Download or read book Fit Sigma written by Ron Basu and published by John Wiley & Sons. This book was released on 2011-07-05 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: To some, the near perfection of the Six Sigma management system appears to be an impossible ideal, especially for small and medium enterprises. FIT SIGMATM, a flexible and more sustainable approach, was developed through the integration of the ‘hard' Six Sigma approach with Lean Enterprise philosophy. It consists of three elements; fitness for purpose, fitness for improvement and integration, and fitness for sustainability. FIT SIGMA: A Lean Approach to Building Sustainable Quality Beyond Six Sigma shows how this tripartite approach can be used to add value to both large and small organisations through improved use of resources, and through the provision of improved customer satisfaction. It shows that a holistic approach to operational excellence underpinned by a data driven methodology can be applied equally to the manufacturing, service or public sectors. As the Six Sigma philosophy has evolved in recent years to take into account new challenges faced by companies, including climate change, green supply chain, emerging markets and a growing service sector, so FIT SIGMATM has also adapted itself to these new demands. FIT SIGMA: A Lean Approach to Building Sustainable Quality Beyond Six Sigma covers key developing areas including: Sustainability and Environment Non-profit organizations Service Operations Supply Chain Management Project Management Emerging Markets Small and Medium Enterprises Green Thinking Each chapter contains practical implementation guide, illustrative examples and case studies, and concludes with a summary of key elements for ease of reference and revision. In addition the book includes a comprehensive glossary of common terms and phrases used in managing quality, along with an appendix which illustrates the applications of basic statistics in Six Sigma and Fit Sigma.

Juran Institute's Six Sigma Breakthrough and Beyond

Author : Joseph De Feo
Publisher : McGraw Hill Professional
ISBN 13 : 0071431489
Total Pages : 403 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Juran Institute's Six Sigma Breakthrough and Beyond by : Joseph De Feo

Download or read book Juran Institute's Six Sigma Breakthrough and Beyond written by Joseph De Feo and published by McGraw Hill Professional. This book was released on 2003-09-05 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Do you feel the victim of continual and unpredictable change? Do you face unrelenting competition? Is the time cycle of your product development too slow? Does your production function produce waste, delays, defects, and other excessive costs? If you've answered "yes" to any of these questions, you need this book Juran's Six Sigma provides a clear roadmap for organizational survival and renewal. Piecemeal improvements won't solve the problem--this book presents the Juran Institute's plan for sustained major improvement across the organization. * The first Six Sigma book to incorporate the Juran philosophy* Useful for implementation and certification for all levels of management * Follow the Institute's unique method for achieving and maintaining Six Sigma breakthrough--with no backsliding

Look Forward Beyond Lean and Six Sigma

Author : Robert Dirgo
Publisher : J. Ross Publishing
ISBN 13 : 9781932159462
Total Pages : 248 pages
Book Rating : 4.1/5 (594 download)

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Book Synopsis Look Forward Beyond Lean and Six Sigma by : Robert Dirgo

Download or read book Look Forward Beyond Lean and Six Sigma written by Robert Dirgo and published by J. Ross Publishing. This book was released on 2005-12-15 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the Look Forward approach to continuous improvement (CI). Look Forward is a management approach to CI that fosters an environment that infuses CI into the very fabric of the organisation. As a result, improvement is not an initiative or a project but rather a naturally occurring event that is anticipated, expected and prevalent. Look Forward is not a substitute for Six Sigma, Lean or Theory of Constraints (TOC), but rather is a necessary complement to each of these in order to assure self-perpetuating improvement that is ingrained in the corporate culture. Any business serious about improvement is going to consider these methodologies in the overall scope of their operations and the unique benefits they bring to the table. This book shows that for unbeatable sustained improvement they need to be intertwined with the Look Forward methodology.

Six Sigma Beyond the Factory Floor

Author : Ronald D. Snee
Publisher : Financial Times/Prentice Hall
ISBN 13 : 9780137145355
Total Pages : 0 pages
Book Rating : 4.1/5 (453 download)

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Book Synopsis Six Sigma Beyond the Factory Floor by : Ronald D. Snee

Download or read book Six Sigma Beyond the Factory Floor written by Ronald D. Snee and published by Financial Times/Prentice Hall. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting experience, they systematically identify hurdles to success - and best practices for overcoming them."--Jacket.

The Power of Ultimate Six Sigma

Author : Keki R. Bhote
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814426948
Total Pages : 367 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Power of Ultimate Six Sigma by : Keki R. Bhote

Download or read book The Power of Ultimate Six Sigma written by Keki R. Bhote and published by AMACOM Div American Mgmt Assn. This book was released on 2003 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of Six SigmaOCOs founding fathers shares his trademarked process for ensuring total quality."

The Ten Commandments of Lean Six Sigma

Author : Jiju Antony
Publisher : Emerald Group Publishing
ISBN 13 : 1789736870
Total Pages : 160 pages
Book Rating : 4.7/5 (897 download)

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Book Synopsis The Ten Commandments of Lean Six Sigma by : Jiju Antony

Download or read book The Ten Commandments of Lean Six Sigma written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2019-11-29 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.

Six Sigma and Beyond

Author : D.H. Stamatis
Publisher : CRC Press
ISBN 13 : 1420000241
Total Pages : 390 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Six Sigma and Beyond by : D.H. Stamatis

Download or read book Six Sigma and Beyond written by D.H. Stamatis and published by CRC Press. This book was released on 2001-10-30 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: In all walks of life, at some point in time, we all use the process of problem solving. We all talk about it, we all use it, but chances are we all mean different things by it. Six Sigma and Beyond: Problem Solving and Basic Mathematics organizes the topic and provides a structured approach based on the scientific method. Specifically designed to a

Design for Six Sigma

Author : Geoff Tennant
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566084348
Total Pages : 242 pages
Book Rating : 4.0/5 (843 download)

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Book Synopsis Design for Six Sigma by : Geoff Tennant

Download or read book Design for Six Sigma written by Geoff Tennant and published by Gower Publishing, Ltd.. This book was released on 2002 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma provides an overarching concept, methodology and the tools to improve quality and customer satisfaction, thereby increasing profitability. This book moves beyond applying Six Sigma to already exisiting products and services to quantifying, designing and measuring success in from the start.Most new ideas are launched on the market without taking customer needs into account. Failings are discovered in the marketplace where products or services then have to be refined and redesigned - indeed perhaps some 80% of new products or services will fail altogether. By using the Six Sigma approach to designing new products and services the chances of failure are greatly reduced. Six Sigma encourages innovation within a controlled framework, leading to better products and services brought to the marketplace more quickly.This book aims to provide a detailed resource of guidance and inspiration covering all the aspects of business strategy, product/service design, project management and execution necessary for the successful introduction of new products and services, all under the auspices of a customer-focused Six Sigma approach. Moreover it provides a tangible way of measuring satisfaction and the success of the new.

Lean Six Sigma Secrets for the CIO

Author : William Bentley
Publisher : CRC Press
ISBN 13 : 9781439803820
Total Pages : 288 pages
Book Rating : 4.8/5 (38 download)

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Book Synopsis Lean Six Sigma Secrets for the CIO by : William Bentley

Download or read book Lean Six Sigma Secrets for the CIO written by William Bentley and published by CRC Press. This book was released on 2009-09-25 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations. This complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly—it provides the evidence needed to build your case to upper management. Supplying you with the tools to create methods that will bring out the best in your employees; Lean Six Sigma Secrets for the CIO provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line.

Lean Six Sigma for Service

Author : Michael George
Publisher : McGraw Hill Professional
ISBN 13 : 0071436359
Total Pages : 300 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Lean Six Sigma for Service by : Michael George

Download or read book Lean Six Sigma for Service written by Michael George and published by McGraw Hill Professional. This book was released on 2003-07-15 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff

Lean Six Sigma

Author : Michael L. George
Publisher : McGraw Hill Professional
ISBN 13 : 0071501908
Total Pages : 300 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Lean Six Sigma by : Michael L. George

Download or read book Lean Six Sigma written by Michael L. George and published by McGraw Hill Professional. This book was released on 2002-05-16 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to: Achieve major cost and lead time reductions this year Compress order-to-delivery cycle times Battle process variation and waste throughout your organization Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors. "Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year."--From the Preface Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before. A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on: The Lean Six Sigma Value PropositionHow combining Lean and Six Sigma provides unmatched potential for improving shareholder value The Lean Six Sigma Implementation ProcessHow to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques Leveraging Lean Six SigmaStrategies for extending Lean Six Sigma's reach within and beyond your corporate walls "Variation is evil."--Jack Welch Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficientand valuablecorporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times. Yet, as both would admit, there was still room for improvement. Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organizationas it positively and dramatically impacts your shareholder value.

Sailing Through Six Sigma

Author : Michael Brassard
Publisher : Ritter Resources
ISBN 13 : 9780970683908
Total Pages : 216 pages
Book Rating : 4.6/5 (839 download)

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Book Synopsis Sailing Through Six Sigma by : Michael Brassard

Download or read book Sailing Through Six Sigma written by Michael Brassard and published by Ritter Resources. This book was released on 2001 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sailing through Six Sigma is the most user-friendly and comprehensive guide for implementing the Six Sigma performance improvement process. By the same co-authors of The Memory Jogger series, this book brings both the "Art" and "Science" of Six Sigma and is a great "how-to" book: How managers can implement it to improve their organization: AND "How teams can improve processes using the DMAIC model." Use it as a training guide, course pre-reader, or handy reference book.

A Six Sigma Approach to Sustainability

Author : Holly A. Duckworth
Publisher : CRC Press
ISBN 13 : 1498720862
Total Pages : 226 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis A Six Sigma Approach to Sustainability by : Holly A. Duckworth

Download or read book A Six Sigma Approach to Sustainability written by Holly A. Duckworth and published by CRC Press. This book was released on 2016-02-22 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company launched in 578 AD that managed to thrive as a family-owned business for nearly 1500 years. With the 2010 publication of an international standard on social responsibility (ISO 26000), and increased attention to sustainability and sustainability reporting, many organizations today are heeding the call to operate with this standard in mind. However, once the guidelines are understood and the gaps measured, these same organizations often struggle during implementation. Leveraging many decades of combined experience in Quality Management and Product Development, the authors of this seminal book provide a proven solution to help you turn information into action. Defining exactly what social responsibility means, A Six Sigma Approach to Sustainability introduces SOFAIR, a six-step methodology for achieving sustainability through social responsibility performance improvement. This rigorous methodology uses Six Sigma, and other process improvement methods, as a basis for maximizing the efficiency and effectiveness of your organization's social responsibility performance improvement effort. The book explains and demonstrates the meaning of CISR® - continual improvement for social responsibility - and illustrates the six-step SOFAIR methodology with many examples. The authors explain how your existing organizational continual improvement efforts can be adapted to also focus on sustainability. Four case studies are provided that demonstrate the application of the methodology in manufacturing, healthcare, business processes, and everyday personal life. Finally, the authors provide 10 things you can do today as social responsibility action. Kongo Gumi represents the author’s goal of sustainability, and prompts the question, "What will your organization look like, not in 5-10 years, but in fifteen centuries?" This book provides a way for you to take action to create a more sustainable environment where your customers, suppliers, employees, and communities are available for your organization for decades, and even centuries, to come. About the Book's Cover: The six hands of many colors encircling the globe represent the diversity of stakeholders engaged in the six-step SOFAIR Process, and the global impact of CISR®. CISR® is a registered trademark and can be used with permission for non-commercial use. Contact: www.SherpaBCorp.com

Service Design for Six Sigma

Author : Basem El-Haik
Publisher : John Wiley & Sons
ISBN 13 : 0471744700
Total Pages : 300 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Service Design for Six Sigma by : Basem El-Haik

Download or read book Service Design for Six Sigma written by Basem El-Haik and published by John Wiley & Sons. This book was released on 2005-08-19 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: A roadmap to consistent, high-quality service for anyorganization A service is typically something created to serve a payingcustomer, whether internal or external. Some services consist ofseveral processes linked together while others consist of a singleprocess. This book introduces Design for Six Sigma (DFSS), aneasy-to-master, yet highly effective data-driven method thatprevents defects in any type of service process. The particularfocus of this publication is service DFSS, which leads to what theauthors term "a whole quality business," one that takes a proactivestance and gets things right the first time. Not only does thewhole quality business produce a high-quality product and offerhigh-quality services, but it also operates at lower cost andhigher efficiency, throughout the entire life cycle, than itscompetitors because all the links in the supply chain areoptimized. Following a detailed overview that sets forth the basic premise andkey concepts of service DFSS, the authors offer all the informationand tools needed to take advantage of service DFSS within their ownorganizations, including: * Clear and in-depth coverage of the philosophical, organizational,and technical aspects of service DFSS * Step-by-step roadmap of the entire service DFSS deployment andexecution process * Full discussions of all the key methods involved in service DFSS,including axiomatic design, design for X, the theory of inventiveproblem solving (TRIZ), transfer function, design scorecards, andTaguchi's method * Practical, illustrative examples that demonstrate how the theoryis put into practice * Assistance in developing the necessary skills in applying DFSS inorganizational settings Problems and their solutions are provided at the end of eachchapter to help readers grasp the key concepts they need to moveforward in the text. Acclaro DFSS Light(r), a Java-based softwarepackage that implements axiomatic design processes discussed inChapter Eight, is available for download from an accompanying Wileyftp site. Acclaro DFSS Light(r) is a software product of AxiomaticDesign Solutions, Inc. This book is ideal as a reference to service DFSS for corporateexecutives, quality control managers, and process engineers, or asa complete training manual for DFSS teams. It is also a superiortextbook for graduate students in management, operations, andquality assurance.

Lean Six SIGMA Iin Sickness and in Health

Author : Forrest W. Breyfogle
Publisher :
ISBN 13 : 9780971322219
Total Pages : 0 pages
Book Rating : 4.3/5 (222 download)

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Book Synopsis Lean Six SIGMA Iin Sickness and in Health by : Forrest W. Breyfogle

Download or read book Lean Six SIGMA Iin Sickness and in Health written by Forrest W. Breyfogle and published by . This book was released on 2004-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is not intended to be an implementation guide. Rather, it seeks to explain Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. This easy-to-digest format is perfect for executive managers scanning for the right management initiative. This format is also useful in allaying the nervousness (and the accompanying loss of productivity) that middle and lower-level managers often experience when a new management initiative is introduced. Armed with the information they'll find here, the implementation experience can be one of confidence, optimism, and new energy for everyone involved. Finally, this book and the overall methodology are not just for those in manufacturing. The described Beyond Lean Six Sigma methods work for all businesses. For example, in this story, Beyond Lean Six Sigma methods are applied to the health care industry -- the farthest thing from manufacturing! Yet, hospitals can, and have, saved millions of dollars by applying Beyond Lean Six Sigma principles to their industry.