Be Amazing Or Go Home

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Be Amazing or Go Home

Author : Shep Hyken
Publisher : Sound Wisdom
ISBN 13 : 1640951504
Total Pages : 181 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Be Amazing or Go Home by : Shep Hyken

Download or read book Be Amazing or Go Home written by Shep Hyken and published by Sound Wisdom. This book was released on 2019-10-01 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone can master—and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto “Always Be Amazing!” an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to be amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you’ll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

Amaze Every Customer Every Time

Author : Shep Hyken
Publisher : Greenleaf Book Group
ISBN 13 : 1626340099
Total Pages : 249 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Amaze Every Customer Every Time by : Shep Hyken

Download or read book Amaze Every Customer Every Time written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2013-09-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are you waiting for? Let the amazement begin! The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, every single time. In Amaze Every Customer Every Time, customer service expert Shep Hyken offers 52 proven tools and ideas for transforming your company into a seriously customer-focused operation--with a serious competitive edge.

The Amazement Revolution

Author : Shep Hyken
Publisher : Greenleaf Book Group
ISBN 13 : 1608321061
Total Pages : 216 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis The Amazement Revolution by : Shep Hyken

Download or read book The Amazement Revolution written by Shep Hyken and published by Greenleaf Book Group. This book was released on 2011 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on delivering an amazing customer-service experience. In this sequel to the Wall Street Journal best-selling book "The Cult of the Customer", Shep Hyken shares seven powerful strategies that any organisation can implement to create greater customer and employee loyalty. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. These strategies work, as evidenced by the more than seventy case studies and examples that Hyken shares throughout the book. These examples provide dozens of lessons that can and should be implemented immediately. Corporate and industry clients from all over the world have tapped into the expertise of Shep Hyken. His client list is a who's who in the business world. As an author and speaker, Hyken is known for his simple and direct strategies that help his clients build successful, customer-focused organisations.

I'll Be Back

Author : Shep Hyken
Publisher : Sound Wisdom
ISBN 13 : 1640953027
Total Pages : 217 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis I'll Be Back by : Shep Hyken

Download or read book I'll Be Back written by Shep Hyken and published by Sound Wisdom. This book was released on 2021-09-21 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Go Big or Go Home

Author : Will Hobbs
Publisher : Harper Collins
ISBN 13 : 0061963666
Total Pages : 217 pages
Book Rating : 4.0/5 (619 download)

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Book Synopsis Go Big or Go Home by : Will Hobbs

Download or read book Go Big or Go Home written by Will Hobbs and published by Harper Collins. This book was released on 2009-10-13 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: A meteorite is hurtling toward the Black Hills of South Dakota. . . . Brady Steele's love for all things extreme is given a boost when a fireball crashes through the roof of his house. It turns out that Brady's space rock is one of the rarest meteorites ever found. In fact, a professor from a nearby museum wants to study it in search of extraterrestrial bacteria, hoping to discover the first proof of life beyond Earth. During a wild week of extreme bicycling, fishing, and caving, Brady discovers he's able to do strange and wonderful feats that shouldn't be possible. At the same time, he's developing some frightening symptoms. Could he be infected with long-dormant microbes from space? Is his meteorite a prize . . . or a menace?

The Convenience Revolution

Author : Shep Hyken
Publisher : Sound Wisdom
ISBN 13 : 1640950532
Total Pages : 173 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis The Convenience Revolution by : Shep Hyken

Download or read book The Convenience Revolution written by Shep Hyken and published by Sound Wisdom. This book was released on 2018-10-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.

Always Come Home to Me

Author : Belle Yang
Publisher : Candlewick Press
ISBN 13 : 9780763628994
Total Pages : 36 pages
Book Rating : 4.6/5 (289 download)

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Book Synopsis Always Come Home to Me by : Belle Yang

Download or read book Always Come Home to Me written by Belle Yang and published by Candlewick Press. This book was released on 2007-08-28 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: When their doves, Butterfly and Squeaky, disappear, siblings Mei-Mei and Di-Di are devastated and run away from home, determined to find their beloved pets.

Let's Go Home

Author : Cynthia Rylant
Publisher : Simon & Schuster Books for Young Readers
ISBN 13 : 9781416908395
Total Pages : 0 pages
Book Rating : 4.9/5 (83 download)

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Book Synopsis Let's Go Home by : Cynthia Rylant

Download or read book Let's Go Home written by Cynthia Rylant and published by Simon & Schuster Books for Young Readers. This book was released on 2005-10-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wonderful Things About A House

It's 5 AM GO HOME

Author : Michael Scott Novilla
Publisher :
ISBN 13 : 9780999750209
Total Pages : 266 pages
Book Rating : 4.7/5 (52 download)

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Book Synopsis It's 5 AM GO HOME by : Michael Scott Novilla

Download or read book It's 5 AM GO HOME written by Michael Scott Novilla and published by . This book was released on 2019-07-19 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Want to throw a 5-Star wedding, party or event? Michael Scott Novilla, the founder of world-class venue NOVA 535, has produced over two thousand 5-Star weddings and events the "NOVA" way! Michael's first book offers an insider's insights into the wild and hilarious, surprisingly personal, and always educational world of hosting Live Events.

Who Says You Can't Go Home?

Author : B. Loren
Publisher : Independently Published
ISBN 13 :
Total Pages : 385 pages
Book Rating : 4.5/5 (96 download)

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Book Synopsis Who Says You Can't Go Home? by : B. Loren

Download or read book Who Says You Can't Go Home? written by B. Loren and published by Independently Published. This book was released on 2021-01-17 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being an outsider is tough.Being an outsider in your own home and not knowing why is soul-crushing. It is isolating, painful, and confusing. Loneliness and longing are your reality. You're consumed with guilt, self-deprecating inner dialogue, and worst of all, the fear of doing even the smallest thing wrong. You spend a lot of time alone...even when you're not. You watch a lot of TV.Obviously, this is all your fault. Obviously, the reason you are living this way is because of something you did to warrant it. If they beat you, you deserved it. If they punish you, you asked for it. You never want to go home, but you don't have a choice because you've never had a choice. This is it. This is what you have. This is all you know.And yet, you still smile when you sometimes catch a glimpse of the sweeter things and treasure the smallest kindness. Inside, you know life isn't supposed to be like this, but it is. Your life is like a bubble of poison gas that could burst at any moment...you know that. You live that. But how are you supposed to make sense of any of this? How do you make it stop?You can't. You are powerless. You haven't even reached kindergarten yet.From a severely abusive childhood in the inner city of Baltimore, a string of unsatisfying relationships and several broken marriages, to a six-figure income from the multi-million dollar business I built out of my home, this is my story in my own words.I was stolen as a baby when my mother died. I was lied to by my kidnapper and used as a Cinderella punching bag by his never-ending parade of "step-mothers" and girlfriends, and much worse when he didn't have one.This memoir covers the good, the bad, and the ugly.As this story unfolds, my hope is that you, the reader, will discover a little girl who survived that abusive childhood, healed, and empowered herself through discipline and hard work. I hope you see a girl who became a woman who learned from her mistakes and a whole human being who loves her newfound family with all her heart.I am no longer an outsider. I can go home now.

Going Home to Africa

Author : Dot Bekker
Publisher : National Archives of Zimbabwe
ISBN 13 : 9781779259943
Total Pages : 528 pages
Book Rating : 4.2/5 (599 download)

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Book Synopsis Going Home to Africa by : Dot Bekker

Download or read book Going Home to Africa written by Dot Bekker and published by National Archives of Zimbabwe. This book was released on 2021-04-28 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dot Bekker was born and raised in Bulawayo in the south-west of Zimbabwe. After thirty-eight years away ¬- twenty of those in Europe - she decided to return to the country of her birth; however rather than hop on a plane, Dot chose to drive there: all by herself at the age of sixty, in a twenty-year-old 2WD Ford Transit van that she converted into her home. Dot spent eight and a half months covering 20,000km of some of the toughest overlanding routes in the world, through West and Central Africa. This is her story.Follow Dot's extraordinary 20,000km adventure in her first book, Going Home to Africa, where she describes the ups and downs she faced over the course of her grand expedition: the countries, the people, insane traffic, corrupt borders, marriage proposals, perilous potholes and good old Africa Roadside Assistance.Her fascinating journal also highlights the varied landscapes and cultural history of Africa that she discovered along the way, the strange, funny and sometimes terrifying situations that she encountered, and the numerous challenges that she and BlueBelle endured - all the while navigating her own personal internal journey.At the time of writing Dot still lives in and travels with BlueBelle whenever possible and can be seen out and about meeting people and making things happen in her beloved Zimbabwe. Since her return to Bulawayo, Dot has been tirelessly seeking ways to improve the future for rural communities in Zimbabwe. Her twenty years of business coaching experience is helping to enhance their traditional lifestyle with 21st Century technology in order to actively encourage sustainable development. Another of her passions is giving vulnerable and disadvantaged girls access to education, to which end she created the non-profit organisation, Kusasa. She very much believes that making progress in the gender equality/equity agenda through education is vital for her country.She is also already working on the sequel to Going Home in Africa, which will detail the experience of returning to her homeland and the many joys and challenges she has faced since her return, it will be titled Being Home in Africa.Alongside all this, she has also decided to encourage more women to visit Africa and will be running small women-only group tours from 2022 in Zimbabwe, Namibia and South Africa. Watch her Facebook page for details of Going Home to Africa Tours.To find out about Dot's journey as it continues, look at @goinghometoafrica on Facebook and Instagram or on the website www.goinghometoafrica.com for blogs and updates. To find out about the girls' education fund, look at @kusasa.africa on Facebook and Instagram or on the website www.kusasa.africa.

Go Big or Go Home

Author : Kat Von D
Publisher : Harper Design
ISBN 13 : 9780062339041
Total Pages : 0 pages
Book Rating : 4.3/5 (39 download)

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Book Synopsis Go Big or Go Home by : Kat Von D

Download or read book Go Big or Go Home written by Kat Von D and published by Harper Design. This book was released on 2014-11-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With passion and unflinching honesty, renowned tattoo artist and New York Times bestselling author Kat Von D chronicles her journey to develop greater personal strength by taking bigger risks in life, love, and her art in this stunning illustrated book. In Go Big or Go Home, her most intensely personal work yet, Kat Von D raises the expository and tattoo bar as she writes candidly about her greatest desires, fears, successes, and failures, and shares how she has dealt with them–for better or worse. In seven thematic essays, she addresses issues close to her heart–individuality, strength, creativity, independence, presence, wisdom, and altruism–and draws on engaging and inspiring stories from her own life and those of her clients throughout each section. Aligned with this focus on risk taking, making bold moves, and taking responsibility for her actions is Kat's decision to create only large-scale tattoos especially for this book. Each tattoo represents a two-fold commitment: one from Kat as an artist, and the other from the client, for whom the tattoo almost always represents a significant event or a visible manifestation of his or her evolving inner self. Filled with Kat's sketches, handwriting, and specially commissioned photographs of tattoos–both in process and complete–Go Big or Go Home features a range of astounding work on both regular citizens and the many celebrities who seek her out, including songwriter Linda Perry, Green Day's Billie Joe Armstrong, actor Ewan McGregor, rapper Game, and comedian Bobcat Goldthwait. Above all, this special book captures the candor, compassion, and enormous talent of an artist beloved by millions worldwide.

I'll Go Home Then, It's Warm and Has Chairs

Author : David Thorne
Publisher : Lulu.com
ISBN 13 : 9780615615950
Total Pages : 233 pages
Book Rating : 4.6/5 (159 download)

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Book Synopsis I'll Go Home Then, It's Warm and Has Chairs by : David Thorne

Download or read book I'll Go Home Then, It's Warm and Has Chairs written by David Thorne and published by Lulu.com. This book was released on 2012 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: More emails, HR run-ins, and other humor from the author of The Internet is a playground.

When You Can't Go Home

Author : Karisa Keasey
Publisher :
ISBN 13 : 9781733176750
Total Pages : 126 pages
Book Rating : 4.1/5 (767 download)

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Book Synopsis When You Can't Go Home by : Karisa Keasey

Download or read book When You Can't Go Home written by Karisa Keasey and published by . This book was released on 2019-08-18 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: When You Can't Go Home tells the story refugees and their families alongside breath-taking portraits by artist, Karisa Keasey. For every book sold, Karisa will donate 50% of the profits to World Relief to help in their efforts with refugees. In addition to raising funds, awareness and compassion for refugees, Karisa hopes that this book will inspire readers to use their own unique gifts to make a positive impact for others in their own communities.

Be Amazing

Author : Jim Anaple
Publisher : Xlibris Corporation
ISBN 13 : 1462858279
Total Pages : 133 pages
Book Rating : 4.4/5 (628 download)

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Book Synopsis Be Amazing by : Jim Anaple

Download or read book Be Amazing written by Jim Anaple and published by Xlibris Corporation. This book was released on 2011-05-23 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Growing up in middle class Toledo, Ohio in the 1980s career choices were somewhat limited to working in factories or in the medical field. I came from a very stable home as the oldest of six kids with two hard working parents that provided for us but didnt spoil us. Our parents gave us a private education grades 1 - 12 and my Father helped get me a summer job to pay for college at the local General Motors plant where he worked. In college I had two majors, one in Political Science and one in Communications. As part of my Communications major I got an internship at the local rock n roll radio station which resulted in becoming the morning show producer for the the well known morning show team of Karlson and McKenzie with that radio station. This story is about what happened from there. Its about dealing with the unpredictable changes that happen with your company and your career and what happens when they overlap. Its also a story about who and what can influence your decision to stay, or to leave.

Go Home and Grow Tomatoes

Author : Anna Remijn Derham
Publisher : Balboa Press
ISBN 13 : 1452508321
Total Pages : 181 pages
Book Rating : 4.4/5 (525 download)

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Book Synopsis Go Home and Grow Tomatoes by : Anna Remijn Derham

Download or read book Go Home and Grow Tomatoes written by Anna Remijn Derham and published by Balboa Press. This book was released on 2012-12 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: In December 2004, the doctor told me that my tumour was an invasive ductal carcinoma that needed to be removed through a lumpectomy and radiotherapy or a mastectomy procedure. I could choose. After my mastectomy, my oncologist prescribed an aggressive chemotherapy treatment to increase the odds that this aggressive ductal carcinoma cancer would not return. His decision was founded on probability, based on statistics that indicated cancer could possibly return if I didn't do anything differently. My oncologist told me that administering prescribed chemotherapy treatment would increase my survival rate from 50 percent to 60 percent if chemotherapy were to be administered within six weeks of my mastectomy. Chemotherapy treatment filled me with fear. I chose to learn. From my greatest fear came my greatest discovery and my greatest success. I have learned that I have the resources within me to choose the quality of my life along the way. I have learned to hunt those embedded limiting beliefs that have moulded me. I have learned that I can choose to change my beliefs, to change my attitude, to choose my state, to change the stresses in my life. I have learned that I can choose to change my mind to change the energy in my body to feel better and better every day. I choose. I have been clear of cancer for eight years. As a recently qualified life coach practitioner and an NLP practitioner, I am still learning. I practice what I learn through guiding others to realise their potential. My goal is to propel them forward, guiding them to use their imagination, to go back along their timeline and discover their defining moments. I urge them to uncover their embedded beliefs and know that they can change those beliefs anytime. Thus, they can change their bodies through changing their minds.

Go Big or Go Home

Author : Scotty McCreery
Publisher : Zondervan
ISBN 13 : 0310345235
Total Pages : 240 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Go Big or Go Home by : Scotty McCreery

Download or read book Go Big or Go Home written by Scotty McCreery and published by Zondervan. This book was released on 2016-05-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Platinum-award winning country music star Scotty McCreery shares his journey from North Carolina to American Idol and the top of the country music charts. American Idol was just a simple singing competition that seemed fun to audition for. Who knew what kind of doors it might open for a sixteen-year-old from Garner, North Carolina? Go Big or Go Home is the story of a kid with country songs in his soul. Daring to enter the limelight at a young age, Scotty found himself embraced by the nation, and even overseas, as he competed on season 10 of American Idol. In Go Big or Go Home, Scotty shares his journey from his North Carolina roots to winning America's most popular singing competition and launching the musical career he had always dreamed of. Along the way, Scotty teaches us: What it means to have an uncompromising faith The power of dreaming big The importance of embracing your God-given talents Join Scotty as he shares a glimpse of where he came from and the impact his faith, family, and friends have had on a humble guy who keeps asking, "Why me?" Praise for Go Big or Go Home: "Revealing, touching, and often humorous, Go Big or Go Home takes fans behind the scenes of Scotty McCreery's journey so far and pulls back the curtain on American Idol and the music industry while McCreery navigates the tricky waters of instant fame with grace, insight, and, above all, gratitude for the gifts he has been given." --Melinda Newman, music journalist "Being an artist takes you out of your comfort zone and thrusts you into the world. Some of what you experience you are prepared for and some of it you aren't. To quote the country music prophet Aaron Tippin, 'You've got to stand for somethin' or you'll fall for anything.' Scotty McCreery stands for something. You hear it in his voice. You see it in his actions. And you feel it in his songs. This book outlines the wild ride he's been on being thrust into the world." --Josh Turner, Grammy-nominated and multiplatinum-selling MCA recording artist and bestselling author