Assertive Communication Tools For Leaders And Bosses Ebook

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Assertive Communication: Tools for Leaders and Bosses ebook

Author : DJ Smart
Publisher : DigitalSphere Creations
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4./5 ( download)

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Book Synopsis Assertive Communication: Tools for Leaders and Bosses ebook by : DJ Smart

Download or read book Assertive Communication: Tools for Leaders and Bosses ebook written by DJ Smart and published by DigitalSphere Creations. This book was released on with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the secrets to becoming a confident and effective leader with "Assertive Communication: Tools for Leaders and Bosses." This comprehensive guide provides you with essential communication strategies to enhance your leadership skills, build stronger teams, and foster a positive work environment. Inside, you will discover: Proven techniques for assertive communication that inspire respect and cooperation. Practical tools to navigate difficult conversations with confidence and ease. Strategies to improve team collaboration and productivity. Insights on how to maintain a healthy balance between authority and approachability. Real-world examples and exercises to help you apply assertive communication principles in your daily interactions. Whether you’re a seasoned executive or a new manager, this ebook will equip you with the skills you need to lead with clarity, decisiveness, and empathy. Transform your leadership style and achieve your professional goals with "Assertive Communication: Tools for Leaders and Bosses."

Effective Communication Skills

Author : John Nielsen
Publisher : Xlibris Corporation
ISBN 13 : 1453506748
Total Pages : 178 pages
Book Rating : 4.4/5 (535 download)

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Book Synopsis Effective Communication Skills by : John Nielsen

Download or read book Effective Communication Skills written by John Nielsen and published by Xlibris Corporation. This book was released on 2008-05-21 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Weather we are dealing with a disagreeable person, spouse, child, team member or difficult client or simply saying “NO” we attempt or avoid difficult conversations every day. Learn a strategic and purposeful way to communicate with others that will influence your relationships forever. Our interest is in helping you learn to connect and disconnect more effectively and collaboratively. How much are potential difficult situations costing you in time, energy, stress and profit? How important is resolving those difficult situations to your career and to your important relationships as a leader? Each chapter in this workbook is designed to layout a step by step process in learning and applying basic assertive communication skills. You’ll gain practical tools for analyzing situations and you will practice and be coached through out the eight chapters in this workbook. Learn how to: • Establish immediate rapport • Initiate change • Facilitate change • Reduce stress • Rebuild trust • Diagnose and resolve internal conflict • Deal with conflict effectively and efficiently • Handle difficult situations • Build a collaboration model • Reduce misunderstandings and miscommunications

Asserting Yourself At Work

Author : Constance ZIMMERMAN
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215344
Total Pages : 229 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Asserting Yourself At Work by : Constance ZIMMERMAN

Download or read book Asserting Yourself At Work written by Constance ZIMMERMAN and published by AMACOM Div American Mgmt Assn. This book was released on 2010-06-10 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Techniques for managing others while maintaining mutual respect. Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners, this course promotes the use of direct, inclusive communication as a powerful tool for achieving targeted goals and building lasting relationships. Asserting Yourself at Work teaches students the skills they need to behave and communicate more assertively—and therefore more effectively—in the workplace. Students learn to address their needs and interests at work, and, at the same time, consider the needs and interests of others. Beginning with the foundation of self-awareness, the course builds these skills step by step. Students learn about and practice assertive verbal and nonverbal communication techniques, learn how to set proper boundaries in workplace relationships, and analyze how assertiveness plays out in other cultures. The interactive format includes self-assessment tools, worksheets, sidebars, exercises, and quizzes that prompt students all along the way. Course Objective: Understand techniques for managing others while maintaining mutual respect and recognize and avoid self-defeating behaviors. Selected Learning Objectives • Set boundaries • Manage others without being aggressive or manipulative • Respond to other people's needs without giving up your own • Say "no" to unfair demands • Resolve conflicts and deal with aggressiveness in others • Enhance your self-image—and your on-the-job authority. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Interpersonal Communication Book

Author : Joseph A. DeVito
Publisher :
ISBN 13 : 9781292025162
Total Pages : 360 pages
Book Rating : 4.0/5 (251 download)

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Book Synopsis Interpersonal Communication Book by : Joseph A. DeVito

Download or read book Interpersonal Communication Book written by Joseph A. DeVito and published by . This book was released on 2013-07-27 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

EBOOK Management

Author : Judith Dwyer
Publisher : McGraw-Hill Education Australia
ISBN 13 : 1743764936
Total Pages : 698 pages
Book Rating : 4.7/5 (437 download)

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Book Synopsis EBOOK Management by : Judith Dwyer

Download or read book EBOOK Management written by Judith Dwyer and published by McGraw-Hill Education Australia. This book was released on 2015-03-06 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBOOK Management

Essentials of Business Communication

Author : Mary Ellen Guffey
Publisher : South Western Educational Publishing
ISBN 13 : 9780324233643
Total Pages : 0 pages
Book Rating : 4.2/5 (336 download)

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Book Synopsis Essentials of Business Communication by : Mary Ellen Guffey

Download or read book Essentials of Business Communication written by Mary Ellen Guffey and published by South Western Educational Publishing. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.

People Skills

Author : Robert Bolton
Publisher : Simon and Schuster
ISBN 13 : 0731811283
Total Pages : 324 pages
Book Rating : 4.7/5 (318 download)

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Book Synopsis People Skills by : Robert Bolton

Download or read book People Skills written by Robert Bolton and published by Simon and Schuster. This book was released on 2011-11-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

Mind Tools

Author : James Manktelow
Publisher : Mind Tools Ltd
ISBN 13 : 0954558618
Total Pages : 230 pages
Book Rating : 4.9/5 (545 download)

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Book Synopsis Mind Tools by : James Manktelow

Download or read book Mind Tools written by James Manktelow and published by Mind Tools Ltd. This book was released on 2005 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Assertiveness Guide for Women

Author : Julie de Azevedo Hanks
Publisher : New Harbinger Publications
ISBN 13 : 1626253390
Total Pages : 226 pages
Book Rating : 4.6/5 (262 download)

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Book Synopsis The Assertiveness Guide for Women by : Julie de Azevedo Hanks

Download or read book The Assertiveness Guide for Women written by Julie de Azevedo Hanks and published by New Harbinger Publications. This book was released on 2016-08-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Isn’t it time you took a stand? Many women struggle with assertiveness, but if you’re prone to anxiety and avoidance, it is especially difficult. Grounded in attachment theory, this essential guide will help you identify your thoughts and feelings, balance your emotions, communicate your needs, and set healthy boundaries to improve your life. When you’re assertive, you’re able to communicate your needs and wishes clearly while respecting yourself and anyone else involved in the interaction. But when you aren’t assertive, you may stop yourself from saying anything when your needs aren’t being met, or end up lashing out in hostile or hurtful ways. People with different attachment styles struggle with being assertive for different reasons, and even women with a secure attachment style may have difficulty expressing emotion when faced with challenging circumstances. Using strategies based in mindfulness, cognitive behavioral therapy (CBT), and dialectical behavior therapy (DBT), The Assertiveness Guide for Women can help you understand the attachment styles that keep you from asserting yourself. You’ll learn about the three communication stances—from the passive Doormat to the aggressive (or passive-aggressive) Sword to the assertive Lantern—and find practical examples that show you how to apply your new communication and emotional awareness skills in your own life. Rather than being caught in a cycle of rumination and regret when you’re unable to express yourself or even acknowledge your own needs, you’ll be ready to assert yourself and get what you want. Whether you’re anxious and overwhelmed by the intensity of your emotions, avoidant and struggle to identify your emotions, or otherwise have difficulty expressing yourself, this book will help you become more aware of your own thoughts and feelings, and empower you to ask for what you need, set boundaries, and speak your truth for a more fulfilling life.

Take Time for Your Life

Author : Cheryl Richardson
Publisher : Harmony
ISBN 13 : 0307568377
Total Pages : 274 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Take Time for Your Life by : Cheryl Richardson

Download or read book Take Time for Your Life written by Cheryl Richardson and published by Harmony. This book was released on 2009-07-01 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Live the life you've always dreamed of! America's #1 personal coach offers an inspiring, practical seven-step program to help you create the life you want. Imagine finding time to do all the things you want to do. Having plenty of energy for family and friends. Having control over your income and finances. Taking care of your physical and emotional well-being. If you feel as though the life you're living doesn't reflect your true priorities and is leaving you stressed out and unfulfilled, you're not alone. Cheryl Richardson--the leader in the new field of personal coaching, what she calls "a personal trainer for the soul"--has helped thousands of people make changes toward living a high-quality life, and in Take Time for Your Life she offers her step-by-step program so you can too. If you're tired of living a life that feels out of control and are ready to live life on your own terms--while still meeting your responsibilities--get ready to take action! Packed with useful exercises, checklists, concrete advice, client success stories, personal anecdotes, and a wealth of resources, Cheryl Richardson's seven-step program shows you how to identify and eliminate the things in life that are draining you and replace them with the things that fuel you. She gives you permission to put yourself at the top of your list. By doing so, you will find not only more energy and more enthusiasm but also that your relationships, your finances, your work, and your sense of well-being are improved and better balanced. Whether you're a corporate executive working sixty hours a week, a single parent trying to raise a family, someone starting his or her own business, or going back to school, Take Time for Your Life shows you how to step back, regain control, and make conscious decisions about the future you'd like to create. Richardson's strategies for overcoming the obstacles that block you from living the life you want will help you discover a world in which your priority list reflects your true desires. Take time for your life--and begin living a life that you love.

How to Get On with Anyone

Author : Catherine Stothart
Publisher : Pearson UK
ISBN 13 : 1292207876
Total Pages : 284 pages
Book Rating : 4.2/5 (922 download)

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Book Synopsis How to Get On with Anyone by : Catherine Stothart

Download or read book How to Get On with Anyone written by Catherine Stothart and published by Pearson UK. This book was released on 2018-06-20 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Understand yourself and others so you can be more effective – this book is essential.’ Mark Stewart, General Manager and HR Director, Airbus ‘A really practical book with lots of ideas and templates for real life situations at work and at home.’ Anne Whitake, former Audit Partner, EY ‘Really interactive – you will definitely learn something valuable and immediately applicable.’ Steve Jones, Operations Director, Laing O’Rourke HOW TO GET ON WITH ANYONE WILL GIVE YOU THE LIFE-CHANGING PEOPLE SKILLS YOU NEED TO CONNECT WITH ANY PERSONALITY TYPE. Most people lack the tools to deal with awkward situations and difficult people. But what if you could find out the secrets of dealing with ANY personality type? How to Get On with Anyone will give you the knowledge, principles and skills you need to improve your interactions with everyone, build your confidence and change your life. Part One – work out which of the 4 different personality styles you are and understand how they each operate. Part Two – recognise the personality styles in others, better understand how to get on with different types and anticipate where conflict and problems may arise. Part Three – use the appropriate tools and strategies for typical situations including influence and impact, communication, power and control, and building resilience. Understand others, use your charisma and communicate effectively to build better relationships.

Workplace Warrior

Author : Jordan Goldrich
Publisher : Greenleaf Book Group
ISBN 13 : 1626346526
Total Pages : 211 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Workplace Warrior by : Jordan Goldrich

Download or read book Workplace Warrior written by Jordan Goldrich and published by Greenleaf Book Group. This book was released on 2019-10-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a leader who has been called abrasive, aggressive, or even a bully? This book is written for—rather than about—you. You have probably noticed that many, if not most authors and speakers who deal with this subject refer to leaders like you with demeaning names, because they think you need to be more respectful. Jordan Goldrich challenges this irony—or perhaps hypocrisy—by recognizing that, in reality, you possess a warrior spirit that is crucial to the success of organizations in our current VUCA environment (volatility, uncertainty, complexity, and ambiguity). Goldrich acknowledges that (just like himself) these leaders are imperfect human beings whose leadership or communication styles can sometimes create a negative impact. But he also acknowledges an important truth—that they bring unique value to the workplace and to society. His challenge to you, in this book, is to become a better leader by measuring yourself against the greatest warriors on the planet: the Navy SEALs, the Green Berets, and the rest of the special operations community—because you have something in common with them. Like you, these heroes have an uncommon desire to succeed, are committed to taking charge, and are focused on accomplishing the mission. In addition, they commit to humbly serve and to place the welfare and security of others before their own. Goldrich shows you how to do the same. Some of the author’s advice revolves around the clever use of the phrase, “The Least You Can Do.” If you are interested in doing the least you can do to be both authentic and protect yourself in a politically correct, over-protective world, you will find what you need in Workplace Warrior. If, on the other hand, you want to do the least you can do in the sense that it is the right thing to do, you will find resources to authentically take your leadership to a higher level. Human resources executives, executive coaches, and people who work with and for leaders labeled as abrasive or bullies will find a unique perspective on these leaders’ motivations and mindsets—and will then be able to do their part in building collaborative relationships with their colleagues.

How to Lead

Author : James Manktelow
Publisher : Mind Tools Ltd
ISBN 13 : 0954558634
Total Pages : 185 pages
Book Rating : 4.9/5 (545 download)

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Book Synopsis How to Lead by : James Manktelow

Download or read book How to Lead written by James Manktelow and published by Mind Tools Ltd. This book was released on 2006 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Your Perfect Right

Author : Robert Alberti
Publisher : New Harbinger Publications
ISBN 13 : 1626259623
Total Pages : 287 pages
Book Rating : 4.6/5 (262 download)

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Book Synopsis Your Perfect Right by : Robert Alberti

Download or read book Your Perfect Right written by Robert Alberti and published by New Harbinger Publications. This book was released on 2017-03-01 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Perfect Right—the leading assertiveness guide with over 1.3 million copies sold—is now fully updated and revised. This indispensable guide to equal-relationship assertiveness is packed with step-by-step exercises, tips, and skills to help you express yourself effectively. Are you comfortable starting a conversation with strangers at a party? Do you sometimes feel ineffective in making your needs clear? Do you have difficulty saying no to persuasive people? Everyone needs a little help getting along with others. Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised tenth edition, you’ll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You’ll also discover how to use humor in conflict resolution, ways to clarify others’ intentions, and how to distinguish between encouraging and discouraging communication habits. This edition also includes a new introduction by coauthor Robert Alberti, in addition to research and information on the subjects of anger and interpersonal communication. Assertiveness is an alternative to personal powerlessness or manipulation. The program in this book will help you develop effective ways to express yourself, maintain your self-respect, and show respect for others. This is not a “me-first” book—it's all about equal-relationship assertiveness!

Emotional Intelligence for Sales Leadership

Author : Colleen Stanley
Publisher : HarperCollins Leadership
ISBN 13 : 1400217733
Total Pages : 257 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Emotional Intelligence for Sales Leadership by : Colleen Stanley

Download or read book Emotional Intelligence for Sales Leadership written by Colleen Stanley and published by HarperCollins Leadership. This book was released on 2020-06-16 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Author : Kerry Patterson
Publisher : McGraw Hill Professional
ISBN 13 : 0071772200
Total Pages : 287 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by : Kerry Patterson

Download or read book Crucial Conversations Tools for Talking When Stakes Are High, Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive