Achieving Strategic Excellence

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Publisher : Stanford University Press
ISBN 13 : 0804767955
Total Pages : 160 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Achieving Strategic Excellence by : Edward E. Lawler

Download or read book Achieving Strategic Excellence written by Edward E. Lawler and published by Stanford University Press. This book was released on 2006-04-13 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the Center for Effective Organizations’s (CEO) fourth national study of the human resources (HR) function in large corporations. It is the only long-term national study of this important function. Like the previous studies, it focuses on measuring whether the HR function is changing and on gauging its effectiveness. The study focuses particularly on whether the HR function is changing to become an effective strategic partner. It also analyzes how organizations can more effectively manage their human capital. The present study compares data from earlier studies to data collected in 2004. The results show some important changes and indicate what HR needs to do to be effective. Practices are identified that enable HR functions to be high value-added strategic partners.

Achieving Excellence in Human Resources Management

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Publisher : Stanford University Press
ISBN 13 : 0804760918
Total Pages : 183 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Achieving Excellence in Human Resources Management by : Edward Lawler

Download or read book Achieving Excellence in Human Resources Management written by Edward Lawler and published by Stanford University Press. This book was released on 2009-05-04 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes how HR organizations operate and what makes them effective, outlining how they need to change.

Achieving Excellence

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Publisher : Human Kinetics
ISBN 13 : 1718207719
Total Pages : 369 pages
Book Rating : 4.7/5 (182 download)

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Book Synopsis Achieving Excellence by : Colleen M. Hacker

Download or read book Achieving Excellence written by Colleen M. Hacker and published by Human Kinetics. This book was released on 2022-06-13 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perform to your potential with proven mental training techniques! Achieving Excellence: Mastering the Mindset for Peak Performance in Sport and Life offers a variety of peak performance strategies to help athletes, coaches, and performers of all kinds achieve a winning mindset. The book explores sport psychology concepts and provides practical, proven strategies to incorporate into your daily life and competitive career. Renowned mental skills coach and performance psychology expert Colleen Hacker has helped hundreds of Olympic and professional athletes to achieve their individual and team goals. In Achieving Excellence, she shares her approach for cultivating confidence, focus, and habits of excellence. She will teach you how to create action plans for success and develop performance routines that optimize achievement. Inside, you will discover the strategies and practical tools needed for success in life and sport, such as these: Bulleted checklists that offer step-by-step application tips for mental skills Sidebars that highlight strategies for overcoming common challenges Success stories from top athletes and firsthand accounts of their experiences using different techniques Inspirational quotes throughout the book will motivate you, and implementation worksheets—available both in the book and online through HKPropel—are provided to help you apply mental training strategies in competition or in other achievement domains. With Achieving Excellence, you will develop a winning mindset with evidence-based, step-by-step plans that lead you to peak performance. Note: A code for accessing HKPropel is included with this ebook.

Achieving Service Excellence

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Publisher : Ache Management Series
ISBN 13 : 9781567933277
Total Pages : 0 pages
Book Rating : 4.9/5 (332 download)

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Book Synopsis Achieving Service Excellence by : Myron D. Fottler

Download or read book Achieving Service Excellence written by Myron D. Fottler and published by Ache Management Series. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: Significance of aligning strategy, staffing, and systems Evidence-based service management and design principles Customer relationship management Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations Instructor Resources: Discussion questions and case studies with talking points. To see a sample, click the link in the right-hand navigation bar.

Achieving Organizational Excellence

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Author :
Publisher : Springer
ISBN 13 : 3319700758
Total Pages : 193 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Achieving Organizational Excellence by : Flevy Lasrado

Download or read book Achieving Organizational Excellence written by Flevy Lasrado and published by Springer. This book was released on 2018-05-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Excellence in Execution

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Publisher : Morgan James Publishing
ISBN 13 : 1683501446
Total Pages : 218 pages
Book Rating : 4.6/5 (835 download)

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Book Synopsis Excellence in Execution by : Robin Speculand

Download or read book Excellence in Execution written by Robin Speculand and published by Morgan James Publishing. This book was released on 2017-04-18 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence in Execution is about how to execute strategy. Leaders today recognize that they need to have the ability to craft strategy and that they require the skills to execute it. But almost all books, blogs, talks, articles and other material discuss “why” execution is important, not how to achieve excellence in execution. Excellence in Execution aims to start where almost all leave off. It takes the reader on the implementation journey and is in two parts. Part One addresses "Transforming the Approach." It focuses on changing the current thinking and attitude of leaders. Two thirds of strategy execution still fail and a different approach is required. A new language and terms are introduced such as, Strategy Cadence, Execution Juxtaposition, Decoding the Execution Challenge, Mavericks Network, Review Rhythm and the Three Themes Broad of Execution. Part Two is about "Making It Your Own" and explains how to do this by providing the required mindset, skillset and toolset. It explains in detail what is required to:

Achieving Service Excellence

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Author :
Publisher : Business Expert Press
ISBN 13 : 1606495453
Total Pages : 146 pages
Book Rating : 4.6/5 (64 download)

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Book Synopsis Achieving Service Excellence by : C. M. Chang

Download or read book Achieving Service Excellence written by C. M. Chang and published by Business Expert Press. This book was released on 2013-11-20 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second requires that these executives and their employees develop the knowledge and skills needed to achieve such success. Specifically, this book discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.

Human Resource Excellence

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Publisher : Stanford University Press
ISBN 13 : 1503605582
Total Pages : 363 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Human Resource Excellence by : Edward E. Lawler III

Download or read book Human Resource Excellence written by Edward E. Lawler III and published by Stanford University Press. This book was released on 2018-04-24 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a field, human resources has been slow to evolve, despite a great need and opportunity for change. Human Resource Excellence delivers the newest findings about what makes HR successful and how it can add value to today's organizations. Tracing changes in a global sample of firms across the US, Europe, and Asia, this landmark volume provides an international benchmark against which to measure a company's HR practice. For over twenty years, USC's Center for Effective Organizations has conducted the definitive longitudinal study of the human resource management function. Analyzing new data every three years, the Center charts changes in HR and offers guidance on how human resource professionals can drive firm performance. In this latest survey, Edward E. Lawler III and John W. Boudreau conclude that HR is most powerful when it plays a strategic role, makes use of information technology, and has tangible metrics and analytics. Their insights offer an essential understanding of HR's changing role in strategy, big data, social and knowledge networks, and the gig economy.

The Core Six

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Publisher : ASCD
ISBN 13 : 1416614753
Total Pages : 107 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis The Core Six by : Harvey F. Silver

Download or read book The Core Six written by Harvey F. Silver and published by ASCD. This book was released on 2012 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on their extensive research and practice in schools across the United States, the authors of this indispensable guide offer six research-based, classroom-proven strategies that every K-12 teacher needs to respond to the Common Core State Standards. This practical book includes sample lesson plans and checklists to ensure effective implementation of each strategy in the classroom.

Achieving HR Excellence through Six Sigma

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Publisher : CRC Press
ISBN 13 : 1040081487
Total Pages : 219 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Achieving HR Excellence through Six Sigma by : Daniel Bloom

Download or read book Achieving HR Excellence through Six Sigma written by Daniel Bloom and published by CRC Press. This book was released on 2017-07-27 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes

Execution Excellence

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Publisher : John Wiley & Sons
ISBN 13 : 1119196485
Total Pages : 288 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Execution Excellence by : Sanjiv Anand

Download or read book Execution Excellence written by Sanjiv Anand and published by John Wiley & Sons. This book was released on 2016-04-04 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point—how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly—execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story.

Strategic

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Publisher : John Wiley & Sons
ISBN 13 : 1394215339
Total Pages : 311 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Strategic by : Rich Horwath

Download or read book Strategic written by Rich Horwath and published by John Wiley & Sons. This book was released on 2023-11-07 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the four disciplines of strategic fitness essential to executive performance In Strategic, New York Times and Wall Street Journal bestselling author Rich Horwath delivers an incisive roadmap to help leaders at all levels think, plan, and act strategically to navigate every business challenge they face. The book offers business leaders a proven framework―the Strategic Fitness System―containing dozens of tools, techniques, and checklists to confidently master every area of the business, from designing market-winning strategies to shaping the organization’s culture. The practical content will help executives in any industry improve what research has shown to be the most important leadership factor to an organization’s future success―strategic competence―and use this skill to transform complexity to clarity in charting their strategic direction. The book features: A common language for strategy and business planning Practical tools for developing the four dimensions of executive fitness key to advancing the company’s growth: strategy, leadership, organization, and communication Techniques for designing enduring competitive advantage and frameworks for creating innovative new value for customers Methods for evolving the business model to transform the trajectory of the business The Strategic Quotient (SQ)―a validated assessment of an executive’s strategic thinking, planning, and execution With practical tools and dozens of real-world examples, readers of Strategic will immediately be able to set direction, create advantage, and achieve executive excellence. Be more than tactical—be Strategic.

Achieving Regulatory Excellence

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Publisher : Brookings Institution Press
ISBN 13 : 0815728433
Total Pages : 324 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis Achieving Regulatory Excellence by : Cary Coglianese

Download or read book Achieving Regulatory Excellence written by Cary Coglianese and published by Brookings Institution Press. This book was released on 2016-12-20 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether striving to protect citizens from financial risks, climate change, inadequate health care, or the uncertainties of the emerging “sharing” economy, regulators must routinely make difficult judgment calls in an effort to meet the conflicting demands that society places on them. Operating within a political climate of competing demands, regulators need a lodestar to help them define and evaluate success. Achieving Regulatory Excellence provides that direction by offering new insights from law, public administration, political science, sociology, and policy sciences on what regulators need to do to improve their performance. Achieving Regulatory Excellence offers guidance from leading international experts about how regulators can set appropriate priorities and make sound, evidence-based decisions through processes that are transparent and participatory. With increasing demands for smarter but leaner government, the need for sound regulatory capacity—for regulatory excellence—has never been stronger.

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

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Publisher : McGraw Hill Professional
ISBN 13 : 0071768564
Total Pages : 321 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan

Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Total Organizational Excellence

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Publisher : Routledge
ISBN 13 : 0750652713
Total Pages : 282 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Total Organizational Excellence by : John S. Oakland

Download or read book Total Organizational Excellence written by John S. Oakland and published by Routledge. This book was released on 2001 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Organizational Excellence derives some of its material from TQM, but extends and reorganises those principles around a new framework in which people and culture, business process re-engineering and benchmarking predominate.

The 12 Principles of Manufacturing Excellence

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Publisher : CRC Press
ISBN 13 : 1040082106
Total Pages : 195 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The 12 Principles of Manufacturing Excellence by : Larry E. Fast

Download or read book The 12 Principles of Manufacturing Excellence written by Larry E. Fast and published by CRC Press. This book was released on 2015-09-24 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class performance while also cultivating the right culture through leadership, mentoring, and hourly asso

Strategies, Tactics, Operations for Achieving Dealer Excellence

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781511833929
Total Pages : 564 pages
Book Rating : 4.8/5 (339 download)

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Book Synopsis Strategies, Tactics, Operations for Achieving Dealer Excellence by : Walter J. Mcdonald

Download or read book Strategies, Tactics, Operations for Achieving Dealer Excellence written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2016-11-25 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Available NOW! "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the second volume in McDonald's Master's Program in Dealer Management. It is the companion to his highly regarded, "Achieving Excellence in Dealer/Distributor Performance." "Strategies, Tactics, Operations" is the Comprehensive Guide to building Revenue Center management strengths. McDonald provides a roadmap to deploy highly competitive operations in New and Used Machinery Sales, Rentals Service and Parts. The Master's Program in Dealer Management Executives who utilize these texts in their business are achieving Master's Level insight into dealer management problems. Until now, there was only "tribal knowledge" of best ways to approach and solve dealer operations problems. At last, this "tribal knowledge" has been written indexed in the form of 500 documented Best Practices. THE THREE-VOLUME MASTER'S PROGRAM IN DEALER MANAGEMENT: Book One: "Achieving Excellence in Dealer/Distributor Performance" The first volume in the Dealer Development series, "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results . This text focuses on the 48 Critical Profit Variables or Performance Benchmark Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. Book Two: "Strategies, Tactics, Operations for Achieving Dealer Excellence" This second volume, begins with building a Strategic Vision and provides a practical "how to" process for creating a winning Strategy. What assets do you use and where? Walter defines the characteristics of Operations Excellence in each revenue center. You examine 500 Best Business Practices of World-Class Dealers. Which are appropriate for you? Which must you do well to gain competitive advantage? Book Three: "Dealer Problem-Solving Handbook"" McDonald's "Dealer Problem-Solving Handbook" is a comprehensive trouble-shooting tool. Sales and Operations Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in his two texts: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence." What Dealers are saying: Doug Taylor, President, Owner, Earthborne Trucks and Equipment I initially became acquainted with Walter through reading his first book, "Achieving Excellence in Dealer/Distributor Performance." I read the book many times. The insight it gave me into my own dealership made me wish I had been given this book at the beginning of my career. We were able to apply many of the tools and concepts suggested by Walter in his book to our construction equipment and heavy-duty truck business. Now, after reading Walter's "Strategies, Tactics, Operations for Achieving Dealer Excellence" and understanding how we have applied many of these principals to building our growth and profitability plan, I am confident that my company will be positioned to grow in our market. Applying the right strategy will allow us to execute the changes we need, the first time, and within the reach of our companies resources. Dealers who utilize the Revenue Center Best Practice Audits will be able to identify strengths and weaknesses, will quickly start prioritizing the biggest opportunities for improving their dealerships. For us, a quick comparison of each manager's top 5 weaknesses started to set the framework for revenue center action plans. Dealers who Benchmark their operations against the recommended 48 Critical Profit Variables will be able to rank, by priority, which business areas offer the most incremental profit and growth. I personally encourage every equipment Dealer Principal to at least get Walter's two volume set of Dealer Development books on the principals and practices of Excellence in Dealer Management and get those books in the hands of every key person at the dealership.