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A Report By The Health Service Ombudsman And The Local Government Ombudsman About The Care And Support Provided To A Person With Downs Syndrome
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Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102975215 Total Pages :82 pages Book Rating :4.9/5 (752 download)
Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-11-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report tells the story of Mr J, who was an active, outgoing and sociable man. He had Down's syndrome. He lived independently in rented accommodation with his wife. Newcastle City Council, latterly through the Coquet Trust, provided day-to-day support to Mr J and his wife to help maintain their independence. In 2005, owing to concerns about a significant deterioration in his skills and health, Mr J was admitted to hospital for a five to six week assessment. Mr J remained in hospital for seven months, some five of those after he had been declared ready for discharge. Mr J was discharged into inappropriate locked accommodation, which he only left following his death 10 months later. Mr J was 53. Mr J's brother, Mr K, complained about the care provided to Mr J. This joint investigation with the Local Government Ombudsman found significant failings on the part of both Northumberland, Tyne and Wear NHS Foundation Trust and the Council. They are to compensate, and apologise to, the family. The NHS Trust and the Council will also prepare, share and update progress on an action plan showing what they have done (or will do) to prevent recurrence of their failings.
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102980707 Total Pages :40 pages Book Rating :4.9/5 (87 download)
Book Synopsis A Report by the Health Service Ombudsman and the Local Government Ombudsman about the Provision of Section 117 Aftercare by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book A Report by the Health Service Ombudsman and the Local Government Ombudsman about the Provision of Section 117 Aftercare written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2012-10-29 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report concerns a case claiming for funding for care under s. 117 of the Mental Health Act 1983. The Ombudsmen found evidence of some failures of the part of the concerned Trust and Council, but in the absence of any consequent in justice that could be identified, did not uphold any of the complaints
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102974195 Total Pages :44 pages Book Rating :4.9/5 (741 download)
Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-07-04 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an investigation, carried out jointly by the Health Service Ombudsman and the Local Government Ombudsman, into serious complaints about the support provided to a vulnerable person with long history involvement with mental health services, living independently in the community, by 5 Boroughs Partnership Trust and St Helen's Metropolitan Borough Council. The complaints, made by the vulnerable person's cousin, were: that the consultant psychiatrist failed to respond appropriately; that there was no support in claiming for welfare benefits; that care plans were not implemented; and that no one had responded appropriately to developing signs of risk. The first two of the complaints were not upheld but it was found that the Trust and Council had failed in their joint responsibility
Author :Great Britain: Parliament: House of Commons: Communities and Local Government Committee Publisher :The Stationery Office ISBN 13 :9780215046819 Total Pages :96 pages Book Rating :4.0/5 (468 download)
Book Synopsis The work of the Local Government Ombudsman by : Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Download or read book The work of the Local Government Ombudsman written by Great Britain: Parliament: House of Commons: Communities and Local Government Committee and published by The Stationery Office. This book was released on 2012-07-17 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.
Book Synopsis How We Treat the Sick by : Michael Mandelstam
Download or read book How We Treat the Sick written by Michael Mandelstam and published by Jessica Kingsley Publishers. This book was released on 2011-08-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: No official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to lie in their own bodily waste, cared for in a filthy environment and at risk of infection, ignored, allowed to fall over repeatedly, not spoken to, left naked or dressed in other patients' clothes - and discharged from hospital prematurely. This book bears witness to all these practices and more. Setting out a wealth of evidence not previously brought together, Michael Mandelstam shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability on the part of those responsible - and spells out the political, moral, professional and legal implications of this failure to care for the most vulnerable of patients with humanity and compassion. Most important, Mandelstam points to the main obstacles to a solution - and to how they can be removed and change be accomplished. This book should be read by anyone concerned with the state of our health services, including National Health Service users, government policy makers and planners, public health practitioners and academics and researchers.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102987089 Total Pages :58 pages Book Rating :4.9/5 (87 download)
Book Synopsis Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2013-10-30 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report relates to a stroke patient who died of a pulmonary embolism. The patient's niece complained that poor care and lack of nutrition led to the patient's early death. The Ombudsmen decided that the Council and PCT in question did not act in line with recognised quality standards or established good practice and that the care the patient received amounted to service failure. However, they did not find that the poor nutrition and hydration could be linked to the patient's death
Book Synopsis Law for Social Workers by : Hugh Brayne
Download or read book Law for Social Workers written by Hugh Brayne and published by Oxford University Press, USA. This book was released on 2012-12-13 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition gives a clear and up-to-date picture of how the Children Act 1989 is working. All chapters have been updated with the latest case law, legislation and guidance.
Book Synopsis Real People, Real Problems by : Jo Harris-Wehling
Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The City & Guilds Textbook Level 5 Diploma in Leadership and Management for Adult Care: Second Edition by : Tina Tilmouth
Download or read book The City & Guilds Textbook Level 5 Diploma in Leadership and Management for Adult Care: Second Edition written by Tina Tilmouth and published by Hodder Education. This book was released on 2024-02-23 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop best practice and improve your leadership skills with our second edition textbook (for the 3096-51 specification). - Develop a comprehensive understanding of the knowledge and skills required with detailed coverage of all mandatory units - Apply theoretical aspects of the Diploma in the workplace, and use our 'Evidence Opportunity' feature to test your understanding of the assessment criteria - Build confidence reviewing and evaluating practice in Adult Care settings with 'Reflect On It' activities, and examples of reflective accounts - Prepare a strong portfolio, with advice and activities on how to use evidence most effectively This textbook has been fully updated to meet the requirements of the updated Skills for Care qualification criteria.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102953411 Total Pages :36 pages Book Rating :4.9/5 (534 download)
Book Synopsis Injustice in Residential Care by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Injustice in Residential Care written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2008-03-26 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: This joint report from the Health Service Ombudsman and the Local Government Ombudsman investigates complaints made by Mr & Mrs Taylor against Buckinghamshire County Council and Oxfordshire & Buckinghamshire Mental Health Partnership Trust. The complaints concern the care provided to their son, Frank, an adult with severe learning disabilities, from June 2001 to September 2003. Frank has no speech; cannot bathe, shave or dress himself; needs assistance to go to the toilet; needs to wear incontinence pads at night or for any lengthy periods spent outdoors. He needs one-to-one attention for 95 per cent of his waking time. The Council took over responsibility for the operation and management of the home in July 2002. In the care home his care needs were never properly assessed, and a number of significant failings in the level of care were identified. Complaints to both organisations were dealt with slowly, and there was confusion about which body should address the separate aspect of the complaints. Frank was removed from the care home, and kept and cared for at home for three months with no external support. The Ombudsmen, acting jointly under the Regulatory Reform (Collaboration etc between Ombudsmen) Order 2007, investigated. They find maladministration causing injustice and anxiety and distress to Frank and his parents. The conditions and care within the care home were unacceptable, and the Council failed to recognise that when taking over management responsibility. Frank's human rights may also have been infringed. The Ombudsmen recommend a payment of £32,000 as remedy for the injustice and distress caused.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102984163 Total Pages :51 pages Book Rating :4.9/5 (841 download)
Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Book Synopsis Practical Social Work Law by : Siobhan E. Laird
Download or read book Practical Social Work Law written by Siobhan E. Laird and published by Routledge. This book was released on 2014-05-01 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Social Work Law: analysing court cases and inquiries presents legal issues associated with social work in an accessible format. It approaches the law in a way that is less daunting and more engaging by examining actual court cases and public inquiries, and explores the stories of real people and the legal and ethical dilemmas practitioners will face. The text adopts a problem-centred approach to learning by introducing the reader to key aspects of the law through a series of real-life situations; it addresses basic principles regarding the operation of the law and explores the lessons for good practice. Each chapter addresses a specific area of social work law including family breakdown, safeguarding children, youth justice, adults with disabilities, mental health and mental capacity. Landmark cases, cases drawn from the lower courts, tribunals, and ombudsman’s decisions are included throughout presenting an accessible account of the application of the law. Practical Social Work Law is an essential text for undergraduate, postgraduate and recently qualified social workers who are wrestling with the complexity of the law and the professional dilemmas it poses for their practice. "This book is unusual for a law book in that it is not only a reference book but also a very readable volume...[It] is set out clearly and provides a sound basis for student social workers new to the law and a refresher for qualified practitioners." Catherine Poulter. RSW. Integrated Community Services. Carmarthenshire County Council
Book Synopsis Country Reports on Human Rights Practices by :
Download or read book Country Reports on Human Rights Practices written by and published by . This book was released on 2009 with total page 1250 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Country Reports on Human Rights Practices for 2009 by :
Download or read book Country Reports on Human Rights Practices for 2009 written by and published by Government Printing Office. This book was released on with total page 1244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102971026 Total Pages :44 pages Book Rating :4.9/5 (71 download)
Book Synopsis Care and Compassion? by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Care and Compassion? written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report, "Care and compassion?" the Health Service Ombudsman says the NHS is failing to treat older people with care, compassion, dignity and respect. The report is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England. It serves to illuminate the gulf between the principles and values of the NHS Constitution and the felt reality of being an older person in the care of the NHS in England. The Ombudsman's findings show how ten older patients suffered unnecessary pain, indignity and distress while in the care of the NHS. Her investigations highlight common failures in pain control, discharge arrangements, communication with patients and their relatives and ensuring adequate nutrition. These are not isolated cases. Of the nearly 9,000 properly made complaints to the Ombudsman about the NHS last year, 18 per cent were about the care of older people. The Ombudsman accepted twice as many cases for investigation about older people as for all other age groups put together. The findings reveal an attitude - both personal and institutional - which fails to recognise the humanity and individuality of the people concerned and to respond to them with sensitivity, compassion and professionalism. These accounts present a picture of NHS provision that is failing to meet even the most basic standards of care. The NHS must close the gap between the promise of care and compassion outlined in its Constitution and the injustice that many older people experience.
Book Synopsis Board and Care by : United States. Congress. Senate. Special Committee on Aging
Download or read book Board and Care written by United States. Congress. Senate. Special Committee on Aging and published by . This book was released on 1989 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Foundations of Adult Nursing by : Dianne Burns
Download or read book Foundations of Adult Nursing written by Dianne Burns and published by SAGE Publications Limited. This book was released on 2023-11-29 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering the issues, themes and principles that explain what it means to be a nurse today, this book provides the theory you need to know and applies it to the diverse patient groups and settings that you will encounter on your placements. Key features of the book are: · Introduces the core aspects of adult nursing · An evidence-based approach with discussion of literature, policy and research and suggested further reading for every chapter · Over 30 case scenarios to help you understand the realities of practice across a range of settings including primary care and the community · Activity boxes which challenge assumptions and encourage reflection The book has been closely developed in line with the latest NMC Standards and Essential Skills Clusters and supports you across your entire degree programme as you develop into nurses of the future ready to deliver and lead care.
