Designing Workplace Mentoring Programs

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Author :
Publisher : Wiley-Blackwell
ISBN 13 : 1444310313
Total Pages : 200 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis Designing Workplace Mentoring Programs by : Tammy D. Allen

Download or read book Designing Workplace Mentoring Programs written by Tammy D. Allen and published by Wiley-Blackwell. This book was released on 2009-03-30 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents an evidence-based best practice approach to the design, development, and operation of formal mentoring programs within organizations. The book includes practical tools and resources that organizations can use, such as training exercises, sample employee development plans, and mentoring contracts. Case studies from organizations with successful mentoring programs help illustrate various principles and best practice strategies suggested in the book. A start-to-finish guide that can be used by management, employee development professionals, and formal mentoring program administrators is also included.

Mentoring at Work

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Author :
Publisher :
ISBN 13 : 9780819167552
Total Pages : 0 pages
Book Rating : 4.1/5 (675 download)

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Book Synopsis Mentoring at Work by : Kathy E. Kram

Download or read book Mentoring at Work written by Kathy E. Kram and published by . This book was released on 1988 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A close look at relationships in the work place that enhance an individual's performance, development and career potential during the early, middle and late career years. The author targets three distinct audiences: individuals at every career stage, practicing managers and employees in all occupations and finally, human resource specialists, organizational researchers and psychologists. Originally published in 1985 by Scott, Foresman and Company.

Creating a Mentoring Culture

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9781118046517
Total Pages : 336 pages
Book Rating : 4.0/5 (465 download)

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Book Synopsis Creating a Mentoring Culture by : Lois J. Zachary

Download or read book Creating a Mentoring Culture written by Lois J. Zachary and published by John Wiley & Sons. This book was released on 2011-03-10 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to succeed in today’s competitive environment, corporate and nonprofit institutions must create a workplace climate that encourages employees to continue to learn and grow. From the author of the best-selling The Mentor’s Guide comes the next-step mentoring resource to ensure personnel at all levels of an organization will teach and learn from each other. Written for anyone who wants to embed mentoring within their organization, Creating a Mentoring Culture is filled with step-by-step guidance, practical advice, engaging stories, and includes a wealth of reproducible forms and tools.

Workplace Mentoring Guide

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Author :
Publisher : Interactive Publications
ISBN 13 : 1921810386
Total Pages : 70 pages
Book Rating : 4.9/5 (218 download)

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Book Synopsis Workplace Mentoring Guide by : Andrew Jones

Download or read book Workplace Mentoring Guide written by Andrew Jones and published by Interactive Publications. This book was released on 2014-05-14 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Guide has been developed for workplace supervisors or colleagues who are responsible for mentoring in the workplace. It will take you through the process of establishing and developing a mentoring relationship with a learner in a workplace. By working through this Guide, you will cover the following topics: 1. An introduction to workplace mentoring 2. Developing a mentoring plan 3. Facilitating a mentoring relationship 4. Monitoring a mentoring relationship 5. Evaluating the effectiveness of mentoring

Common-Sense Workplace Mentoring

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Author :
Publisher : iUniverse
ISBN 13 : 1450207804
Total Pages : 126 pages
Book Rating : 4.4/5 (52 download)

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Book Synopsis Common-Sense Workplace Mentoring by : Susan DeGrandpré́

Download or read book Common-Sense Workplace Mentoring written by Susan DeGrandpré́ and published by iUniverse. This book was released on 2010 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who does not learn well when given generous amounts of completely individualized attention from an accomplished veteran? Who does not love to share information and expertise? Who does not feel pleased to see someone develop on the job as a result of their encouragement? What manager does not get excited about improved productivity? Workplace mentoring is an explicit one-to-one learning relationship between a person who wants to improve job or career skills and a person who can help him or her do that. When executives, managers and employees consistently share knowledge and skills, they create a high performance organization. This book is about building competitive advantage, one person at a time. Common Sense Workplace Mentoring draws together Susan's firsthand research and experiences with organizations that use mentoring as a key strategy. Some readers have said: "After reading Susan's recipe for successful mentoring, why wouldn't you incorporate it into your workplace?" "I'll never separate 'mentor' and 'boss' again." "This book will stay on my desk and I will use it continuously."

Designing Workplace Mentoring Programs

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1444357379
Total Pages : 210 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis Designing Workplace Mentoring Programs by : Tammy D. Allen

Download or read book Designing Workplace Mentoring Programs written by Tammy D. Allen and published by John Wiley & Sons. This book was released on 2011-09-13 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents an evidence-based best practice approach to the design, development, and operation of formal mentoring programs within organizations. It includes practical tools and resources that organizations can use such as training exercises, sample employee development plans, and mentoring contracts. Case studies from organizations with successful mentoring programs illustrate various principles (e.g., how the mentoring program is aligned with other organizational systems) and suggest best practice contemporary strategies.

Mentoring Programs That Work

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607281155
Total Pages : 258 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Mentoring Programs That Work by : Jenn Labin

Download or read book Mentoring Programs That Work written by Jenn Labin and published by Association for Talent Development. This book was released on 2017-02-15 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amazing Benefits, Unique Risks A stellar mentor can change the trajectory of a career. And an enduring mentoring program can become an organization’s most powerful talent development tool. But fixing a “broken” mentoring program or developing a new program from scratch requires a unique process, not a standard training methodology. Over the course of her career, seasoned program development specialist Jenn Labin has encountered dozens of mentoring programs unable to stand the test of their organizations’ natural talent cycles. These programs applied a training methodology to a nontraining solution and were ineffective at best and poorly designed at worst. What’s needed is a solid planning framework developed from hands-on experimentation. And you’ll find it here. Mentoring Programs That Work is framed around Labin’s AXLES model—the first framework devoted to the unique challenges of a sustained learning process. This step-by-step approach will help you navigate the early phases of mentoring program alignment all the way through program launch and measurement. Whether your goal is to recruit and retain Millennials or deepen organizational commitment, it’s time to embrace mentoring as one of the most powerful tools of talent development. Mentoring Programs That Work will help your organization succeed by building mentoring programs that connect people and inspire learning transfer.

The Handbook of Mentoring at Work

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Author :
Publisher : SAGE Publications
ISBN 13 : 1506319017
Total Pages : 903 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis The Handbook of Mentoring at Work by : Belle Rose Ragins

Download or read book The Handbook of Mentoring at Work written by Belle Rose Ragins and published by SAGE Publications. This book was released on 2007-10-09 with total page 903 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This handbook is remarkable in that it provides a comprehensive and finely nuanced account of the diverse approaches that researchers, theorists,and practitioners have taken to mentoring by incorporating insights of someof the most widely known and respected researchers in careers and in mentoring...This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory, research, and practice." —Rebecca L. Weiler, Suzy D′Enbeau, Patrice M. Buzzanell, Purdue University "This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory,research, and practice...it is encouraging that so much of the handbook establishes grounds for future communication research and relates directly to current trends in organizational and managerial communication." —MANAGEMENT COMMUNICATION QUARTERLY "Ragins and Kram—both scholars whose work ignited the field of mentoring some 20 years ago and has guided it ever since—have teamed up to produce this lucid and accessible compendium of research and theory on mentoring relationships at work. Bringing together an impressive group of scholars, this volume offers a comprehensive assessment of the current state of knowledge about mentoring, as well as an ambitious, theory-driven, practice-oriented agenda for future research. This book is an essential resource and could not be more timely as organizational scholars and practitioners alike grapple with the challenges of developing an ever more diverse workforce to meet the needs of an ever more global and technologically sophisticated organizational world." —Robin Ely, Harvard Business School "The most complete [reference] in mentoring. The most seminal thinkers and the most significant collection of essays in print. A must read for everyone concerned with growth and learning." —Warren Bennis, University of Southern California "This book is extremely timely. After two decades of research and debate, it provides a definitive guide to the study and practice of mentoring. In a world of looming talent shortages, it will prove an invaluable resource to reflective practitioners and organizational scholars alike. The authors should be congratulated for offering this tour de force of cutting-edge research and practice on mentoring while also charting new territories for future investigation." —Herminia Ibarra, INSEAD "From two of the leading theorists in the field of mentoring comes an extraordinary volume. Ragins and Kram have guided a stellar group of authors toward new heights in theory and practice. The book covers all the bases and provides multiple perspectives–some entirely new—that promise to be generative of innovative research and practice. No one interested in mentoring, neither scholar nor practitioner, can afford to ignore this remarkable book." —Lotte Bailyn, MIT Sloan School of Management "The explosion of interest in workplace mentoring today cries out for more robust research frameworks as well as new and better practical applications. This superb Handbook closes that gap by bringing together leading scholars and practitioners for a comprehensive overview of this fast-growing phenomenon. Researchers, students, human resources professionals and practicing managers alike–indeed, anyone who has been a mentor or mentee–will find this groundbreaking volume an indispensable companion." —John Alexander, Former President and Senior Advisor, Center for Creative Leadership The Handbook of Mentoring at Work: Theory, Research, and Practice brings together the leading scholars in the field in order to craft the definitive reference book on workplace mentoring. This state-of-the-art guide connects existing knowledge to cutting-edge theory, research directions, and practice strategies to generate the "must-have" resource for mentoring theorists, researchers, and practitioners. Editors Belle Rose Ragins and Kathy E. Kram address key debates and issues and provide a theory-driven road map to guide future research and practice in the field of mentoring. Key Features Takes a three-pronged approach: Organized into three parts—Research, Theory, and Practice. Breaks new theoretical ground in a time of change: The theory section extends the theoretical horizon by providing perspectives across related disciplines in order to enrich, enliven, and build new mentorship theory. Makes sense of research and planning new directions: The research part brings together leading scholars for the dual purpose of chronicling the current state of research in the field of mentoring and identifying important new areas of research. Builds bridges between research and practice: The practice part brings together leading mentoring practitioners to connect theory and research to practice, specifically, addressing how mentoring has changed over the past 20 years. Offers coherence within and across each section: At the beginning of each part, the editors provide a roadmap of the main themes—how they relate to one another, as well as to other parts of the book. Examines the impact of the changing landscape of careers: Framed within the new career landscape, the book incorporates changes in diversity, organizational structure, and technology. Intended Audience This complete and comprehensive volume defines the current state of the field, making it the ultimate resource for scholars, students, and practitioners pursuing research on mentoring and related phenomena. It can also be used as a core or supplementary text in graduate courses on mentoring in the fields of business & management, industrial & organizational psychology, education, social work, health care, nursing, communication, sociology, and criminal justice.

Modern Mentoring

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607284987
Total Pages : 1 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Modern Mentoring by : Randy Emelo

Download or read book Modern Mentoring written by Randy Emelo and published by Association for Talent Development. This book was released on 2015-05-14 with total page 1 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to do more with mentoring, you’ve found the right book. The notion that only the most experienced members of an organization can guide a few promising go-getters no longer applies in today’s business world. In Modern Mentoring, Randy Emelo advocates for a vastly different mentoring practice. Drawing from a rich career, he explains why organizations should consider all employees potential mentors, making everyone both advisors and learners. Modern Mentoring offers a blueprint for success with a model that benefits more than the select few and steers clear of forcing connections between people. Emelo demonstrates that a culture in which people choose what they want to learn and whom they learn from, while increasing overall organizational intelligence, is completely within reach. In this book you will learn: what it takes to grow a modern mentoring culture which tools to use as you facilitate organization-wide mentoring how organizations like Monsanto and Humana benefit from modern mentoring.

Radical Candor

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Author :
Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

The Blackwell Handbook of Mentoring

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1444356151
Total Pages : 534 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis The Blackwell Handbook of Mentoring by : Tammy D. Allen

Download or read book The Blackwell Handbook of Mentoring written by Tammy D. Allen and published by John Wiley & Sons. This book was released on 2011-08-24 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cutting across the fields of psychology, management, education, counseling, social work, and sociology, The Blackwell Handbook of Mentoring reveals an innovative, multi-disciplinary approach to the practice and theory of mentoring. Provides a complete, multi-disciplinary look at the practice and theory of mentoring and demonstrates its advantages Brings together, for the first time, expert researchers from the three primary areas of mentoring: workplace, academy, and community Leading scholars provide critical analysis on important literature concerning theoretical approaches and methodological issues in the field Final section presents an integrated perspective on mentoring relationships and projects a future agenda for the field

Coaching and Mentoring for Work-Life Balance

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Author :
Publisher : Routledge
ISBN 13 : 1000145042
Total Pages : 179 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Coaching and Mentoring for Work-Life Balance by : Julie Haddock-Millar

Download or read book Coaching and Mentoring for Work-Life Balance written by Julie Haddock-Millar and published by Routledge. This book was released on 2019-07-25 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: The coaching and mentoring profession is facing a major challenge – helping clients cope effectively with life’s complexities and conflicting demands in a rapidly changing environment. Conversations around work-life balance need to address not only the interconnectedness of work, leisure, home, and social life but also the fact that these elements are in flux and require continuous rebalancing. This book is a practical and evidence-based resource to help coaches and mentors in supporting clients to achieve greater work-life balance. Written by an experienced academic-practitioner team, this book provides coaches and mentors with a way of addressing work-life tensions with their clients. It is grounded in research and practice and offers a wide range of tools and techniques which are supported with real-life case studies illustrating how they can be employed. On top of this, readers are also supported with reflective questions to enhance understanding and a series of downloadable worksheets for practical use. Coaching and Mentoring for Work-Life Balance is essential reading for professional coaches and mentors who are helping their clients to develop personal resilience and will also be a valuable resource for students in postgraduate coaching and mentoring courses. The authors present some of the latest thinking on this topic, underpinned by their own research and model for work-life balance, making the book indispensable to all those engaged in leadership, coaching, mentoring, and supervision.

The Handbook of Mentoring at Work

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Author :
Publisher : SAGE
ISBN 13 : 1412916690
Total Pages : 761 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis The Handbook of Mentoring at Work by : Belle Rose Ragins

Download or read book The Handbook of Mentoring at Work written by Belle Rose Ragins and published by SAGE. This book was released on 2007-10-09 with total page 761 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This handbook is remarkable in that it provides a comprehensive and finely nuanced account of the diverse approaches that researchers, theorists, and practitioners have taken to mentoring by incorporating insights of someof the most widely known and respected researchers in careers and in mentoring...This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory, research, and practice." Rebecca L. Weiler, Suzy D'Enbeau, Patrice M. Buzzanell, Purdue University"This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory, research, and practice...it is encouraging that so much of the handbook establishes grounds for future communication research and relates directly to current trends in organizational and managerial communication." MANAGEMENT COMMUNICATION QUARTERLY"Ragins and Kram both scholars whose work ignited the field of mentoring some 20 years ago and has guided it ever since have teamed up to produce this lucid and accessible compendium of research and theory on mentoring relationships at work. Bringing together an impressive group of scholars, this volume offers a comprehensive assessment of the current state of knowledge about mentoring, as well as an ambitious, theory-driven, practice-oriented agenda for future research. This book is an essential resource and could not be more timely as organizational scholars and practitioners alike grapple with the challenges of developing an ever more diverse workforce to meet the needs of an ever more global and technologically sophisticated organizational world." Robin Ely, Harvard Business School "The most complete reference] in mentoring. The most seminal thinkers and the most significant collection of essays in print. A must read for everyone concerned with growth and learning." Warren Bennis, University of Southern California "This book is extremely timely. After two decades of research and debate, it provides a definitive guide to the study and practice of mentoring. In a world of looming talent shortages, it will prove an invaluable resource to reflective practitioners and organizational scholars alike. The authors should be congratulated for offering this tour de force of cutting-edge research and practice on mentoring while also charting new territories for future investigation." Herminia Ibarra, INSEAD "From two of the leading theorists in the field of mentoring comes an extraordinary volume. Ragins and Kram have guided a stellar group of authors toward new heights in theory and practice. The book covers all the bases and provides multiple perspectives some entirely new that promise to be generative of innovative research and practice. No one interested in mentoring, neither scholar nor practitioner, can afford to ignore this remarkable book." Lotte Bailyn, MIT Sloan School of Management "The explosion of interest in workplace mentoring today cries out for more robust research frameworks as well as new and better practical applications. This superb Handbook closes that gap by bringing together leading scholars and practitioners for a comprehensive overview of this fast-growing phenomenon. Researchers, students, human resources professionals and practicing managers alike indeed, anyone who has been a mentor or mentee will find this groundbreaking volume an indispensable companion." John Alexander, Former President and Senior Advisor, Center for Creative Leadership The Handbook of Mentoring at Work: Theory, Research, and Practice brings together the leading scholars in the field in order to craft the definitive reference book on workplace mentoring. This state-of-the-art guide connects existing knowledge to cutting-edge theory, research directions, and practice strategies to generate the "must-have" resource for mentoring theorists, researchers, and

Coaching And Mentoring At Work: Developing Effective Practice

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Author :
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335243851
Total Pages : 298 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis Coaching And Mentoring At Work: Developing Effective Practice by : Connor, Mary

Download or read book Coaching And Mentoring At Work: Developing Effective Practice written by Connor, Mary and published by McGraw-Hill Education (UK). This book was released on 2012-01-01 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explains how to get the most out of coaching and mentoring

Athena Rising

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Publisher : Harvard Business Press
ISBN 13 : 1633699463
Total Pages : 171 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Athena Rising by : W. Brad Johnson

Download or read book Athena Rising written by W. Brad Johnson and published by Harvard Business Press. This book was released on 2019-12-03 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to mentoring, women face more barriers than men. Here's how men can help change that. Increasingly, new employees and junior members of any profession are encouraged—sometimes stridently—to "find a mentor!" Four decades of research reveals that the effects of mentorship can be profound and enduring; strong mentoring relationships have the capacity to transform individuals and entire organizations. But the mentoring landscape is unequal. Evidence consistently shows that women face more barriers in securing mentorships than men, and when they do find a mentor, they may reap a narrow range of both professional and psychological benefits. Athena Rising is a book for men about how to eliminate this problem by mentoring women deliberately and effectively. Traditional notions of mentoring are modeled on male-to-male relationships, yet women often report a desire for mentoring that addresses their interpersonal needs. Women want mentors who not only understand this, but truly honor it. Coauthors W. Brad Johnson and David G. Smith present a straightforward, no-nonsense manual for men working in all types of institutions, organizations, and businesses to become excellent mentors to women, because as women succeed, lean in, and assume leading roles in any organization or work context, the culture will become more egalitarian, effective, and prone to retaining top talent.

The Science of Effective Mentorship in STEMM

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Author :
Publisher : National Academies Press
ISBN 13 : 0309497299
Total Pages : 307 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis The Science of Effective Mentorship in STEMM by : National Academies of Sciences, Engineering, and Medicine

Download or read book The Science of Effective Mentorship in STEMM written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-24 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mentorship is a catalyst capable of unleashing one's potential for discovery, curiosity, and participation in STEMM and subsequently improving the training environment in which that STEMM potential is fostered. Mentoring relationships provide developmental spaces in which students' STEMM skills are honed and pathways into STEMM fields can be discovered. Because mentorship can be so influential in shaping the future STEMM workforce, its occurrence should not be left to chance or idiosyncratic implementation. There is a gap between what we know about effective mentoring and how it is practiced in higher education. The Science of Effective Mentorship in STEMM studies mentoring programs and practices at the undergraduate and graduate levels. It explores the importance of mentorship, the science of mentoring relationships, mentorship of underrepresented students in STEMM, mentorship structures and behaviors, and institutional cultures that support mentorship. This report and its complementary interactive guide present insights on effective programs and practices that can be adopted and adapted by institutions, departments, and individual faculty members.

Coaching Skills for Leaders in the Workplace

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Author :
Publisher : How To Books
ISBN 13 : 1845285662
Total Pages : 188 pages
Book Rating : 4.8/5 (452 download)

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Book Synopsis Coaching Skills for Leaders in the Workplace by : Jackie Arnold

Download or read book Coaching Skills for Leaders in the Workplace written by Jackie Arnold and published by How To Books. This book was released on 2013-10-10 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions. Contents: List of figures and tables; Acknowledgements; Introduction; 1. What is Coaching?; 2. Become an effective leader and coach; 3. Internal and external coaching; 4. The differences between coaching and mentoring; 5. Establishing the right climate; 6. Coaching Models; 7. Coaching tools and exercises; 8. Effective communication skills; 9. Analysing comminications to indentify meaning; 10. Respecting others' worldviews and motivating your coachees; 11. Overcoming barriers to coaching and mentoring; 12. Understanding the role of power and authority; 13. Setting up the first session; 14. Presenting a business case for coaching; 15. Coaching supervision and super-vision; 16. Co-Coaching and team coaching; 17. Organisational approaches to coaching; Appendix 1: Sample forms and competences; Appendix 2: Controlling costs; Appendix 3: Case studies and evidence to support the value of coaching; Useful resources; Index