The Complete Guide to Conflict Resolution in the Workplace

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814406298
Total Pages : 360 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis The Complete Guide to Conflict Resolution in the Workplace by : Marick Francis Masters

Download or read book The Complete Guide to Conflict Resolution in the Workplace written by Marick Francis Masters and published by Amacom Books. This book was released on 2002 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "

Workplace Conflict Resolution A Complete Guide - 2020 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9781867310969
Total Pages : 316 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Workplace Conflict Resolution A Complete Guide - 2020 Edition by : Gerardus Blokdyk

Download or read book Workplace Conflict Resolution A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-01-19 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: What was the impact on your behavior? How to access the Conflict Resolution Support Service? What is rewarding the difficult behavior? How seriously does your organization take the consideration of ethical issues? Are you someone who prefers to solve the problems and sort out the relationships later? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Workplace Conflict Resolution investments work better. This Workplace Conflict Resolution All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Workplace Conflict Resolution Self-Assessment. Featuring 2200 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Workplace Conflict Resolution improvements can be made. In using the questions you will be better able to: - diagnose Workplace Conflict Resolution projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Workplace Conflict Resolution and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Workplace Conflict Resolution Scorecard, you will develop a clear picture of which Workplace Conflict Resolution areas need attention. Your purchase includes access details to the Workplace Conflict Resolution self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Workplace Conflict Resolution Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

The Essential Guide to Workplace Mediation & Conflict Resolution

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749450193
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Essential Guide to Workplace Mediation & Conflict Resolution by : Nora Doherty

Download or read book The Essential Guide to Workplace Mediation & Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.

Managing Conflict

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Conflict Resolution A Complete Guide - 2020 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9781867317692
Total Pages : 310 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Conflict Resolution A Complete Guide - 2020 Edition by : Gerardus Blokdyk

Download or read book Conflict Resolution A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-01-28 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: What information can the other person bring? What were the personality conflict elements? What happened to make you feel included? What are the main causes of conflict? What if you push someone elses buttons? This easy Conflict Resolution self-assessment will make you the established Conflict Resolution domain auditor by revealing just what you need to know to be fluent and ready for any Conflict Resolution challenge. How do I reduce the effort in the Conflict Resolution work to be done to get problems solved? How can I ensure that plans of action include every Conflict Resolution task and that every Conflict Resolution outcome is in place? How will I save time investigating strategic and tactical options and ensuring Conflict Resolution costs are low? How can I deliver tailored Conflict Resolution advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Conflict Resolution essentials are covered, from every angle: the Conflict Resolution self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Conflict Resolution outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Conflict Resolution practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Conflict Resolution are maximized with professional results. Your purchase includes access details to the Conflict Resolution self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Conflict Resolution Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Complete Guide to Conflict Resolution in the Workplace

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (651 download)

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Book Synopsis Complete Guide to Conflict Resolution in the Workplace by :

Download or read book Complete Guide to Conflict Resolution in the Workplace written by and published by . This book was released on 2001 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation People thrive on conflict in most areas of their lives -- football games, political debates, legal disputes -- yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: -- an overview of workplace conflict -- diagnostic tools for measuring it -- techniques for resolving conflict, such as negotiation, labor -- management partnerships, third-party dispute resolution, mediation, arbitration, more.

Workplace Conflict Resolution A Complete Guide - 2019 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9780655801825
Total Pages : 312 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Workplace Conflict Resolution A Complete Guide - 2019 Edition by : Gerardus Blokdyk

Download or read book Workplace Conflict Resolution A Complete Guide - 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-06-22 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you go about comparing Workplace conflict resolution approaches/solutions? What happens if Workplace conflict resolution's scope changes? Where is the data coming from to measure compliance? In a project to restructure Workplace conflict resolution outcomes, which stakeholders would you involve? Does a good decision guarantee a good outcome? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Workplace conflict resolution investments work better. This Workplace conflict resolution All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Workplace conflict resolution Self-Assessment. Featuring 943 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Workplace conflict resolution improvements can be made. In using the questions you will be better able to: - diagnose Workplace conflict resolution projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Workplace conflict resolution and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Workplace conflict resolution Scorecard, you will develop a clear picture of which Workplace conflict resolution areas need attention. Your purchase includes access details to the Workplace conflict resolution self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Workplace conflict resolution Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Conflict Resolution Strategy A Complete Guide - 2020 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9781867345985
Total Pages : 314 pages
Book Rating : 4.3/5 (459 download)

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Book Synopsis Conflict Resolution Strategy A Complete Guide - 2020 Edition by : Gerardus Blokdyk

Download or read book Conflict Resolution Strategy A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-05-08 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will a Conflict resolution strategy production readiness review be required? Who is gathering information? How do you gather the stories? What improvements have been achieved? How do senior leaders actions reflect a commitment to the organizations Conflict resolution strategy values? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Conflict Resolution Strategy investments work better. This Conflict Resolution Strategy All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Conflict Resolution Strategy Self-Assessment. Featuring 961 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Conflict Resolution Strategy improvements can be made. In using the questions you will be better able to: - diagnose Conflict Resolution Strategy projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Conflict Resolution Strategy and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Conflict Resolution Strategy Scorecard, you will develop a clear picture of which Conflict Resolution Strategy areas need attention. Your purchase includes access details to the Conflict Resolution Strategy self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Conflict Resolution Strategy Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Resolving Conflicts at Work

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Conflict Management for Managers

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Conflict Survival Kit

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Author :
Publisher :
ISBN 13 : 9780132741057
Total Pages : 0 pages
Book Rating : 4.7/5 (41 download)

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Book Synopsis Conflict Survival Kit by : Daniel B. Griffith

Download or read book Conflict Survival Kit written by Daniel B. Griffith and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.

Conflict Management A Complete Guide - 2020 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9781867310846
Total Pages : 308 pages
Book Rating : 4.3/5 (18 download)

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Book Synopsis Conflict Management A Complete Guide - 2020 Edition by : Gerardus Blokdyk

Download or read book Conflict Management A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-01-19 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does your organization fall back on legal repercussions for conflict management and/or problem-solving? What are the appropriate conflict management strategies in the industry? Do conflict management systems matter? Can conflict management be an antidote to subordinate absenteeism? How can effective conflict management techniques help to diffuse a volatile situation? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Conflict Management investments work better. This Conflict Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Conflict Management Self-Assessment. Featuring 957 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Conflict Management improvements can be made. In using the questions you will be better able to: - diagnose Conflict Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Conflict Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Conflict Management Scorecard, you will develop a clear picture of which Conflict Management areas need attention. Your purchase includes access details to the Conflict Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Conflict Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

The Essential Workplace Conflict Handbook

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Author :
Publisher : Red Wheel/Weiser
ISBN 13 : 1632659905
Total Pages : 256 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis The Essential Workplace Conflict Handbook by : Barbara Mitchell

Download or read book The Essential Workplace Conflict Handbook written by Barbara Mitchell and published by Red Wheel/Weiser. This book was released on 2015-09-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

Conflict Resolution

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071399674
Total Pages : 185 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Conflict Resolution by : Daniel Dana

Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Designing Conflict Management Systems

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Designing Conflict Management Systems by : Cathy A. Costantino

Download or read book Designing Conflict Management Systems written by Cathy A. Costantino and published by Jossey-Bass. This book was released on 1996 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.

Investigations in the Workplace

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Author :
Publisher : CRC Press
ISBN 13 : 1135501297
Total Pages : 478 pages
Book Rating : 4.1/5 (355 download)

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Book Synopsis Investigations in the Workplace by : Eugene F. Ferraro

Download or read book Investigations in the Workplace written by Eugene F. Ferraro and published by CRC Press. This book was released on 2005-07-15 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.

Conflict Resolution at Work For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470536438
Total Pages : 371 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Conflict Resolution at Work For Dummies by : Vivian Scott

Download or read book Conflict Resolution at Work For Dummies written by Vivian Scott and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!