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Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (82 download)
Download or read book Women's Path to Management in the Hotel and Catering Industry written by and published by . This book was released on 1984 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Roy C Wood
Publisher : Taylor & Francis
ISBN 13 : 1136110763
Total Pages : 118 pages
Book Rating : 4.1/5 (361 download)
Download or read book Working In Hotels and Catering written by Roy C Wood and published by Taylor & Francis. This book was released on 2024-01-26 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1992. The hotel and catering industry is one of the most heterogeneous of industries, consisting as it does of businesses ranging from the most humble cafe to the largest luxury hotel. Strong images of the glamorous nature of the work are often conjured up by the popular media and sit alongside the lures o f an industry in which it is theoretically possible to rise to the top from the very lowest levels. This book provides an insight into the circumstances under which hotel and catering services are provided in reality. It is the first text to provide an overview of existing research in the industry, and Wood’s account is both wide-ranging and accessible. He highlights many previously overlooked aspects of the industry, including such characteristics as low wages, high labour turnover, lack of unionisation, and heavy-handed management, which are identified and explored in such a way as to illuminate current practice.
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Publisher :
ISBN 13 : 9780703301215
Total Pages : 109 pages
Book Rating : 4.3/5 (12 download)
Download or read book Women in the Hotel and Catering Industry written by and published by . This book was released on 1987 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: A study of the employment of women in the hotel and catering industry indicated that the industry employs nearly 17 percent of the entire paid female work force in the United Kingdom. Women constitute 75 percent of the industry's work force, and 47 percent of its managers are women. Women's position in the industry is characterized by their disproportionate concentration in part-time and operative level jobs. Even though many of the women studied have had experience at higher levels in other industries, they have not always been able to transfer their skills successfully. College-trained women and men also exhibit different progress in their first years of employment in the industry. The reason for this appears to be a complex blend of traditional sex stereotyping, beliefs about customers' preferences, job seekers' ideas, and managers' beliefs about women's motivations and which sex is appropriate for which job. In the subsidiary sectors of the industry (where the main business is not providing accommodation or food but where these activities take place on the premises--e.g., school meals), women appear relatively more successful. This may reflect their predominance, but it may also reflect the higher incidence of employment policies actively seeking equal opportunities for women. The final chapter describes the Manpower Services Commission's (MSC) Graduate Development Scheme, which was designed to encourage the training and development of women managers in the commercial sectors of the hotel and catering industry. Appendixes include a bibliography of sources, statistical tables, information on women in the United Kingdom's work force, descriptions of the methodologies of the studies reviewed for this report, and brief descriptions of projects being carried out as part of the MSC/Training Board Graduate Development Scheme. (MN)
Author : M Thea Sinclair
Publisher : Routledge
ISBN 13 : 1134837097
Total Pages : 260 pages
Book Rating : 4.1/5 (348 download)
Download or read book Gender, Work and Tourism written by M Thea Sinclair and published by Routledge. This book was released on 2005-08-18 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gender, Work and Tourism examines the central role played by women in the tourism industry. It discusses the nature of their work and the ways in which tourism creates tensions between the attitude and conduct of tourists and the beliefs and behaviour of local women. Among the areas explored are: the segmentation of tourism work in Northern Cyprus; women's and men's work in Bali and the division of social and political power; gendered tourism work in Mexico and the Philippines; material and ideological changes in sex tourism in South-East Asia and the exploitation of South-East Asian women in Japan.
Author : Roy C Wood
Publisher : SAGE
ISBN 13 : 1473927773
Total Pages : 209 pages
Book Rating : 4.4/5 (739 download)
Download or read book Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2015-04-14 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.
Author : Eva Yee Wah Lam
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (127 download)
Download or read book Women Managers in the Hotel and Catering Industry: Their Problems and Solutions written by Eva Yee Wah Lam and published by . This book was released on 1993 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : M. J. Boella
Publisher : Taylor & Francis
ISBN 13 : 1351970968
Total Pages : 287 pages
Book Rating : 4.3/5 (519 download)
Download or read book Human Resource Management in the Hotel and Catering Industry written by M. J. Boella and published by Taylor & Francis. This book was released on 2017-06-26 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.
Author : Michael John Boella
Publisher : Nelson Thornes
ISBN 13 : 9780748754663
Total Pages : 366 pages
Book Rating : 4.7/5 (546 download)
Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Nelson Thornes. This book was released on 2000 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Hotel and Catering International Management Association (HCIMA).Contains detailed information of new human resources initiatives such as the IIP scheme and the British Hospitality Association's Excellence Through People Scheme.Ideal reading for students, time managers and personnel managers throughout the industry with effective coverage of recruitment, staff selection, job descriptions, training and remuneration.
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ISBN 13 :
Total Pages : 816 pages
Book Rating : 4.U/5 (183 download)
Download or read book Resources in Education written by and published by . This book was released on 1987 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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ISBN 13 :
Total Pages : 736 pages
Book Rating : 4.E/5 ( download)
Download or read book Caterer & Hotelkeeper written by and published by . This book was released on 1992 with total page 736 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Shiyi Yang (Writer on business)
Publisher :
ISBN 13 :
Total Pages : 199 pages
Book Rating : 4.:/5 (128 download)
Download or read book Career Success of Hospitality Female Middle Managers in Mainland China written by Shiyi Yang (Writer on business) and published by . This book was released on 2016 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Women managers always occupied an important position in the hospitality industry. However, the career path to working women is never smooth. In China, hotel women managers have their own specific barriers on their career path. To date, little research has specifically focus on China hotel women managers working situation. This research examined the factors that influent women managers' career success of mainland China hotel. The goals of this study are: (1) understanding the importance of women's career success; (2) understand how to achieve success as a hospitality female; (3) provide behavior tactics to females within the hospitality industry; and (4) increase female employees' confidence and problem-solving abilities. The interplay of career variables including: self-awareness, career ambition, ICM-career goal, ICM-career management, OCM, gender stereotype, public opinion and career motivation were investigated. Regression and ANOVA were selected to investigate career variables' influence on participants' career success and examine the difference among career variables with these women managers' age, education, working positions, working years, education, feminism or not and hotel type (international hotel and domestic hotel). Results showed that the variables of ICM had the most significant relationship with career success. Career ambition and OCM are irreplaceable on hotel women managers' career success. Advices and suggestions are presented for hotel female practitioners and students to help them with their career path planning. Implications and limitations could be took advantage of a basis for the future studies.
Author : Roy C Wood
Publisher : SAGE
ISBN 13 : 1446206424
Total Pages : 577 pages
Book Rating : 4.4/5 (462 download)
Download or read book The SAGE Handbook of Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2008-06-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Author : Salih Kusluvan
Publisher : Nova Publishers
ISBN 13 : 9781590336304
Total Pages : 876 pages
Book Rating : 4.3/5 (363 download)
Download or read book Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry written by Salih Kusluvan and published by Nova Publishers. This book was released on 2003 with total page 876 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.
Author : Michael Riley
Publisher : Routledge
ISBN 13 : 1317856244
Total Pages : 303 pages
Book Rating : 4.3/5 (178 download)
Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Author : Rosemary Crompton
Publisher : Taylor & Francis
ISBN 13 : 1040165591
Total Pages : 195 pages
Book Rating : 4.0/5 (41 download)
Download or read book Gendered Jobs and Social Change written by Rosemary Crompton and published by Taylor & Francis. This book was released on 2024-11-20 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1990, Gendered Jobs and Social Change is a systematic exploration of the changing structure of women’s paid work in Britain since the Second World War and an invaluable and accessible text for undergraduate students, and teachers and researchers, in the areas of employment, gender, and class theory. Four substantial case-study chapters, drawing upon original research material, give in-depth accounts of developments across the whole range of women’s employment, from the ‘post-feminist’ finance professional to unskilled workers in the hotel and catering industry. This empirical work is set within a context of discussion relating to current theoretical debates of the time concerning gender, occupational segregation, and class and stratification theory and research; it is then complemented by a review of the structure of women’s employment in other western countries. Besides making an original contribution to research and theory, it also provides an invaluable summary and critique of developments at the time within a series of important sociological debates.
Author :
Publisher :
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.E/5 ( download)
Download or read book Employee Relations Bibliography and Abstracts written by and published by . This book was released on 1987 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Conrad Lashley
Publisher : Taylor & Francis
ISBN 13 : 1317395670
Total Pages : 459 pages
Book Rating : 4.3/5 (173 download)
Download or read book The Routledge Handbook of Hospitality Studies written by Conrad Lashley and published by Taylor & Francis. This book was released on 2016-11-10 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academics interested in exploring the wider meanings of hospitality as a way of better understanding guest and host relations and its implications for commercial settings. The second comprises social scientists using hosts and guests as a metaphor for understanding the relationship between host communities and guests as people from outside the community – migrants, asylum seekers and illegal immigrants. The Routledge Handbook of Hospitality Studies encourages both the study of hospitality as a human phenomenon and the study for hospitality as an industrial activity embracing the service of food, drink and accommodation. Developed from specifically commissioned original contributions from recognised authors in the field, it is the most up-to-date and definitive resource on the subject. The volume is divided into four parts: the first looks at ways of seeing hospitality from an array of social science disciplines; the second highlights the experiences of hospitality from different guest perspectives; the third explores the need to be hospitable through various time periods and social structures, and across the globe; while the final section deals with the notions of sustainability and hospitality. This handbook is interdisciplinary in coverage and is also international in scope through authorship and content. The ‘state-of-the-art’ orientation of the book is achieved through a critical view of current debates and controversies in the field as well as future research issues and trends. It is designed to be a benchmark for any future assessment of the field and its development. This handbook offers the reader a comprehensive synthesis of this discipline, conveying the latest thinking, issues and research. It will be an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study. Chapters: Chapter 4 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.
