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Why Are Expectations Of Grievance Resolution Systems Not Met
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Book Synopsis Why are Expectations of Grievance Resolution Systems Not Met? by : Penelope Janet Webster
Download or read book Why are Expectations of Grievance Resolution Systems Not Met? written by Penelope Janet Webster and published by UoM Custom Book Centre. This book was released on 2010 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is an increasing societal awareness of the negative impact of bullying in the workplace, with some cases having dire outcomes for both individuals and organisations. Researchers of workplace bullying have highlighted the lack of effective grievance resolution systems in organisations. Some claim that appealing to the organisation 's grievance resolution system can, subsequently, be a further traumatising event for the target of bullying behaviour. The primary aim of this research is to gain a fresh understanding of why expectations of organisational grievance resolution systems are often not met in order to assist organisations to design and implement processes that meet the reasonable expectations of participants.
Download or read book A City At War written by Richard L. Pifer and published by Wisconsin Historical Society. This book was released on 2014-03-07 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Milwaukeeans greeted the advent of World War II with the same determination as other Americans. Everyone felt the effect of the war, whether through concern for loved ones in danger, longer work hours, consumer shortages, or participation in war service organizations and drives. Men and women workers produced the essential goods necessary for victory—the vehicles, weapons, munitions, and components for all the machinery of war. But even in wartime there were labor conflicts, fueled by the sacrifices and tensions of wartime life. A City at War focuses on the experience of working men and women in a community that was not a wartime boom town. It looks at the stands of the CIO and the AFL against low wartime wages, and at women in unionized factories facing the perceptions and goals of male workers, union leaders, and society itself. Here is a social history of wartime Milwaukee and its workers as they laid the groundwork for a secure postwar future.
Book Synopsis Civilian Oversight of Police by : Tim Prenzler
Download or read book Civilian Oversight of Police written by Tim Prenzler and published by Taylor & Francis. This book was released on 2015-11-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring the complex and controversial topic of civilian oversight of police, this book analyzes the issues and debates entailed by civilian oversight by using worldwide perspectives, in-depth case studies, and a wealth of survey data. It integrates and summarizes decades of research from many locations around the globe to present a best practices model for managing police conduct. It also describes the impact of oversight agencies on police policy, including innovative means by which agencies can work with police departments to improve police conduct.
Author :Great Britain. Parliament. House of Commons. Environment, Food and Rural Affairs Committee Publisher :The Stationery Office ISBN 13 :9780215515087 Total Pages :162 pages Book Rating :4.5/5 (15 download)
Book Synopsis Veterinary Surgeons Act 1966 by : Great Britain. Parliament. House of Commons. Environment, Food and Rural Affairs Committee
Download or read book Veterinary Surgeons Act 1966 written by Great Britain. Parliament. House of Commons. Environment, Food and Rural Affairs Committee and published by The Stationery Office. This book was released on 2008 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is principally about the governance, structure and accountability of the veterinary profession as conferred by the Veterinary Surgeons Act 1966. The profession must meet modern day standards of quality of service, and have the transparent and accountable disciplinary procedures demanded by the public. There is general agreement that aspects of the Act require modernisation, and that the disciplinary procedure is in urgent need of updating. But the Royal College of Veterinary Surgeons (RCVS) does not have the support of the majority of the profession for its proposals on compulsory practice standards and compulsory continuing professional development. The RCVS has not yet formulated a detailed plan for how a new Council might be structured. Nor is there a clear vision of how "para-professionals" and those administering complementary and alternative therapies to animals ought to be regulated under a new Act. The Department for Environment, Food and Rural Affairs has said that there is no funding available for work on a White Paper to update the Act until at least 2011. These next three years must be used by the profession as an opportunity to decide what it wants, and to iron out internal differences. The RCVS should analyse the costs of its proposals both for those practising and for the consumer. Any new Act should not overload the profession with unnecessary legislation, but it must safeguard the health and welfare of animals and also protect them, and their owners, from those who offer potentially dangerous treatments without sufficient knowledge or training.
Book Synopsis Public Service Operations Management by : Zoe Radnor
Download or read book Public Service Operations Management written by Zoe Radnor and published by Routledge. This book was released on 2015-07-30 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Book Synopsis Dispute Resolution by : Stephen B. Goldberg
Download or read book Dispute Resolution written by Stephen B. Goldberg and published by Aspen Publishing. This book was released on 2020-02-02 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dispute Resolution: Negotiation, Mediation, Arbitration, and Other Processes, Seventh Edition Provides overviews, critical examinations, and analyses of the application of ADR’s three main processes for settling legal disputes without litigation— negotiation, mediation, and arbitration—and issues raised as these processes are combined, modified, and applied. This casebook challenges students to develop new processes and applications and provides them tools to master the legal issues facing lawyers who utilize the major dispute resolution processes. this book also assists students in building the skills a modern lawyer needs to represent clients in these critical processes. New to the Seventh Edition: New materials and exercises on legislative negotiation and causes and suggestions for remedying Congressional gridlock in negotiating legislative solutions to national problems. (First treatment of this issue in any law school negotiation/dispute resolution teaching book.) Negotiation simulations in which students play the roles of members of Congress and state legislators. Additional treatment of developing online dispute resolution processes. Expansion of dispute systems design materials to include community disputes. New materials designed to help students understand the mediation privilege, including a “debate” about the policy choices implicit in it and more depth on both the Uniform Mediation Act and the California mediation privilege experiences. Addition of multiple new Supreme Court arbitration cases, including American Express Company. v. Italian Colors Restaurant, Oxford Health Plans LLC v. Sutter, and Epic Systems, Inc. v. Lewis, addressing the continuing viability of the vindication of rights doctrine in arbitration, judicial review of an arbitrator’s decision to order a class action arbitration, and whether the NLRA should be interpreted to preclude employers from using class action waivers in agreements with their employees. Additional discussion of 2018-19 Supreme Court arbitration cases, including New Prime, Inc. v. Oliveira and Lamps Plus Inc. v. Varela. Consideration of the #Metoo movement and its impact on arbitration agreements and confidentiality in dispute resolution processes. Discussion of state and federal legislation addressing the use of arbitration for sexual harassment claims, including federal legislation like the End Forced Arbitration of Sexual Harassment Act bill. Substantial reorganization of the chapters on mediation, arbitration, and their variants, so that when students arrive at the new Chapter 8, Representing a Client in ADR (formerly Representing a Client in Mediation), the student is capable, as the modern lawyer should be, of representing a client in all ADR processes. The new emphasis is on facing the future. In addition to learning about ADR responses to existing matters, the student is challenged to put that learning to use in applying current ADR procedures to newly-developing issues, and in developing new processes when existing ones do not meet the client’s needs. Professors and students will benefit from: Thorough, systematic coverage, moving from overviews to critical analysis, application, evaluation, and practice A distinguished and experienced author team A direct and accessible writing style A wealth of simulations (both classic and new) and questions throughout Simulations allow students to evaluate, prepare for, and practice the various dispute resolution techniques Strong coverage of mediation
Book Synopsis Services Marketing: Text and Cases, 2/e by : Harsh V. Verma
Download or read book Services Marketing: Text and Cases, 2/e written by Harsh V. Verma and published by Pearson Education India. This book was released on 2012 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis AVL Systems for Bus Transit by : Doug J. Parker
Download or read book AVL Systems for Bus Transit written by Doug J. Parker and published by Transportation Research Board. This book was released on 2008 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Transit Cooperative Research Program (TCRP) Synthesis 73: AVL Systems for Bus Transit: Update explores the uses of computer-aided dispatch/automatic vehicle location (CAD/AVL) systems in fixed-route and demand-responsive services (bus AVL), as well as changes in agency practices related to the use of AVL systems."--Publisher's website.
Author :Great Britain: Parliament: House of Commons: Health Committee Publisher :The Stationery Office ISBN 13 :9780215560339 Total Pages :194 pages Book Rating :4.5/5 (63 download)
Book Synopsis Complaints and litigation by : Great Britain: Parliament: House of Commons: Health Committee
Download or read book Complaints and litigation written by Great Britain: Parliament: House of Commons: Health Committee and published by The Stationery Office. This book was released on 2011-06-30 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Additional written evidence is contained in Volume 3, available on the Committee website at www.parliament.uk/healthcom
Book Synopsis Handbook of Protest and Resistance in China by : Teresa Wright
Download or read book Handbook of Protest and Resistance in China written by Teresa Wright and published by Edward Elgar Publishing. This book was released on 2019 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring contributions from top scholars and emerging stars in the field, the Handbook of Protest and Resistance in China captures the complexity of protest and dissent in contemporary China, while simultaneously exploring a number of unifying themes. Examining how, when, and why individuals and groups have engaged in contentious acts, and how the targets of their complaints have responded, the volume sheds light on the stability of China’s existing political system, and its likely future trajectory.
Author :United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice Publisher : ISBN 13 : Total Pages :684 pages Book Rating :4.:/5 (327 download)
Book Synopsis Resolution of Minor Disputes by : United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice
Download or read book Resolution of Minor Disputes written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Courts, Civil Liberties, and the Administration of Justice and published by . This book was released on 1980 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Feeding Back? Learning from Complaints Handling in Health and Social Care by : Great Britain. National Audit Office
Download or read book Feeding Back? Learning from Complaints Handling in Health and Social Care written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are currently two separate statutory processes for handling complaints about health and social care services. NHS organisations are accountable to the Department of Health and social care services are accountable through their local authority, whilst adult social care rests with the Department. There are differences in the numbers of stages and timescales involved, and in the arrangements for advocacy support and independent investigation. The Health Service Ombudsman is responsible for the ultimate review and decision on NHS complaints and the Local Government Ombudsman for social care complaints. The NAO is this report (HCP 853, session 2007-08), has undertaken an evaluation of existing performance, capability, capacity and costs of complaints handling in both health and adult social care. The NAO has set out a number of findings and recommendations, including: that where people are dissatisfied, there is a low number who make formal complaints; that navigating the complaints systems is not straightforward, partcularly for health service users; only a small proportion of NHS complainants are aware, or receive national advocacy support; that the culture and attitudes of the organisations are often a barrier to responsive complaint handling; neither the health or social care organisations know the cost of complaints handling; that pursuing a complaint requires considerable time, determination and resilience.
Book Synopsis GAO Documents by : United States. General Accounting Office
Download or read book GAO Documents written by United States. General Accounting Office and published by . This book was released on with total page 1010 pages. Available in PDF, EPUB and Kindle. Book excerpt: Catalog of reports, decisions and opinions, testimonies and speeches.
Book Synopsis Battling Healthcare Burnout by : Thom Mayer, MD
Download or read book Battling Healthcare Burnout written by Thom Mayer, MD and published by Berrett-Koehler Publishers. This book was released on 2021-06-29 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: When physicians and nurses suffer from burnout, patients suffer as well. This book pinpoints the how and why and shows what healthcare providers and their organizations can do. Burnout is among the most critical topics in healthcare as it deprives us of our most important resource—the talents and passion of those who perform the difficult work of caring for patients and their families. The purpose of this book is to provide not only a taxonomy of burnout within the landscape of healthcare but also to provide pathways for healthcare professionals to guide themselves and their organizations toward changing the culture and systems of their organization. The work of battling burnout begins from within. Thom Mayer views every healthcare team member as both a leader and performance athlete, engaged in a cycle of performance, training, and recovery. In these roles, they must both lead and protect themselves and their teams. Battling Healthcare Burnout looks at individuals' role in promoting change within themselves and their organization and addresses solutions to change the culture and systems of work. Both are presented with a pragmatic focusand a liberal use of examples and case studies, including those from several nationally recognized healthcare systems.
Book Synopsis Levison's Textbook for Dental Nurses by : Carole Hollins
Download or read book Levison's Textbook for Dental Nurses written by Carole Hollins and published by John Wiley & Sons. This book was released on 2013-05-29 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this brand-new 11th edition of the original, best-selling book, Levison's Textbook for Dental Nurses gives you the same great comprehensive coverage of everything students preparing for their dental nurse qualification need to know, and also includes for the first time: A new look and feel, packed with illustrations and diagrams to make visual learning easy Key Learning Points in every chapter help you master essential information An accompanying website designed to help you test your knowledge with self-assessment exercises, case-studies and downloadable images Fully in line with the most recent developments in dental nursing practice and education, Levison's Textbook for Dental Nurses is the only dental nursing book written specifically to cater to the new NEBDN Diploma in Dental Nursing. Written by Carole Hollins, the former Chair of the National Examining Board for Dental Nurses, the new edition of Levison's classic textbook is the only companion you need to get you through to qualification as a successful and accomplished dental nurse.
Book Synopsis Quality Production Improvement and System Safety by : Robert Ulewicz
Download or read book Quality Production Improvement and System Safety written by Robert Ulewicz and published by Materials Research Forum LLC. This book was released on 2023-10-01 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key topics include optimizing production processes, implementing visual control and management systems. Emphasis is placed on the sustainable development of production systems, the application of additive manufacturing, the implementation of cleaner production methods, and the utilization of waste materials for sustainable production practices. Keywords: Welding, Onyx Material, Joints Fabrication, High-Temperature Oxidation, Fatigue Resistance, Fiber Winding Force, Mountaineering Systems, Hydrogen Embrittlement, Corrosion, Biodegradable Materials, Thermal Stability, Concrete, Laser Metal Deposition. Paint Coatings, Efficiency Analysis, Product Incompatibility, Vane Pump, Automotive Castings, Numerical Analysis, Food Industry, Paper Industry, Commercialization of Research Results, Complaint Analysis, Quality and Safety Management, Occupational Health, Public Safety, Pandemic, Qualitative Raster Maps, Computer Image Analysis, Automated Quality Verification, Acoustic Signals, Engineering Data Processing.
Book Synopsis Empowering Parents of Children with Autism Spectrum Disorder by : Amanda Webster
Download or read book Empowering Parents of Children with Autism Spectrum Disorder written by Amanda Webster and published by Springer. This book was released on 2016-10-26 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents an international research-based framework that has empowered parents of children with autism spectrum disorder (ASD) to become critical decision makers to actively guide their child’s learning and self-advocacy. Parents can use this framework to identify their child’s vision and dreams, and to work with educators and service providers to establish specific learning goals and to implement effective interventions and programs that enable their child to achieve those goals and realise their vision for the future. The book begins by reviewing available research on evidence-based practice for children with ASD and outlining the Cycle of Learning decision-making framework for parents and professionals. Throughout the remainder of the book, case studies are presented to illustrate the ways in which different parents have successfully utilised this framework to develop effective plans for their child and to advocate for learning and education programs for both their child and other children with ASD in school and community settings. In addition, it highlights concrete examples of how parents have used the framework to empower their children with ASD to develop their self-awareness and self-determination, and to be able to self-advocate as they move through adolescence and into adult life.
