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What Customers Crave
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Book Synopsis What Customers Crave by : Nicholas Webb
Download or read book What Customers Crave written by Nicholas Webb and published by AMACOM. This book was released on 2016-10-12 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply human experiences--resulting in success previously believed to be unachievable. So once again, how well do you know your customers?In a hyperconnected economy that is radically changing consumer expectations, this vital expectation for any successful business is not always easy. But in What Customers Crave, author and business strategist Nicholas Webb simplifies this critical task into being able to confidently answer two questions: What do your customers love? What do they hate?Jam-packed with tools and examples, this must-have resource helps businesses reinvent how they engage with customers (both physical and virtual). Learn how to:• Gain invaluable insights into who your customers are and what they care about• Use listening posts and Contact Point Innovation to refine customer types• Engineer experiences for each micromarket that are not only exceptional, but insanely relevant• Connect across the five most important touchpoints• Co-create with your customers• And more!It’s time to reinvent the ways you engage with your customers. Because when you learn to provide for them exactly what they want, they not only bring along their wallets but those belong to their friends as well!
Book Synopsis What Customers Really Want by : Mckain
Download or read book What Customers Really Want written by Mckain and published by Pearson Education India. This book was released on 2008-09 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Crush written by Tracy Wolff and published by Entangled: Teen. This book was released on 2020-09-29 with total page 709 pages. Available in PDF, EPUB and Kindle. Book excerpt: The instant #1 New York Times Bestselling Series Everything feels off—especially me. I’ve returned to Katmere Academy, but I’m haunted by fragments of days I have no recollection of living and struggling to understand who, or what, I really am. Just when I start to feel safe again, Hudson is back with a vengeance. He insists there are secrets I don’t know about, threatening to drive a wedge between Jaxon and me forever. But far worse enemies are at our doorstep. The Circle is caught in a power play, and the Vampire Court is trying to drag me out of my world and into theirs. The only thing Hudson and Jaxon agree on is that leaving Katmere would mean my certain death. And not only am I fighting for my life, but now everyone else’s is at stake—unless we can defeat an unspeakable evil. All I know is that saving the people I love is going to require sacrifice. Maybe more than I’m able to give. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
Download or read book The Method written by Dave Mohla and published by Lulu.com. This book was released on 2012-09 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to learn how to create beautiful products that customers love? In The Method: Create Products That Customers Crave, author Dave Mohla shows you the secrets of how to do just that. He walks you through four phases of how to launch products that your customers truly want and that generate the financial returns you desire. You'll learn The Method using a fable that shows you why most products fail. Dave then shows you, step-by-step, how you can turn that failure into a success. He includes detailed instructions on how you can apply this powerful method to your own business and achieve the results you've always dreamed of. If you are ready to turn your ideas into products of beauty that your customers can't live without, then start reading now.
Download or read book Crave written by Christine S. O'Brien and published by Macmillan + ORM. This book was released on 2018-11-13 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Do you mind that I’m going to be writing a book about the fact that I was hungry?” I asked my mother. “Just tell a good story,” she replied. Hunger comes in many forms. In her memoir, Crave, Christine S. O’Brien tells a story of family turmoil and incessant hunger hidden behind the luxury and privilege of New York’s famed Dakota apartment building. Her explosively angry father was ABC Executive Ed Scherick, the successful television and film producer who created shows and films like ABC’s Wide World of Sports and The Stepford Wives. Raised on farm in the Midwest, her calm, beautiful mother Carol narrowly survived a dramatic accident when she was child. There was no hint of instability in her life until one day she collapsed in the family’s apartment and spent the next year in bed. “Your mother’s illness is not physical,” Christine’s father tells her. Craving a cure for a malady that the doctors said had no physical basis, Carol resorted to increasingly bizarre nutritional diets—from raw liver to fresh yeast—before beginning a rigid dietary regime known as “The Program.” It consisted largely of celery juice and blended salads—a forerunner of today’s smoothie. Determined to preserve the health of her family, Carol insisted that they follow The Program. Despite their constant hunger, Christine and her three younger brothers loyally followed their mother’s eating plan, even as their father’s rage grew and grew. The more their father screamed, the more their mother’s very survival seemed to depend on their total adherence to The Program. This well-meant tyranny of the dinner table led Christine to her own cravings for family, for food, and for the words to tell the story of her hunger. Crave is the chronicle of Christine’s painful and ultimately satisfying awakening. And, just as her mother asked, it’s a good story.
Download or read book Crave written by Cynthia M. Bulik, Ph.D. and published by Bloomsbury Publishing USA. This book was released on 2010-12-01 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: February 2007, a landmark clinical study by researchers at Harvard University was published in Biological Psychiatry and was soon picked up widely by the media. A survey of 3,000 participants found that 2.8 percent of them suffered from binge eating disorder (BED); that women were twice as likely to report binge eating; and that BED occurs across the age span, from children to the elderly. By extrapolating the statistics to the general population, health professionals estimate 5,250,000 American women and 3,000,000 men suffer from binge eating. The same month the study was published Jane Brody revealed in the New York Times that when she was a 23 years old, her food binges were so extreme that "Many mornings I awakened to find partly chewed food still in my mouth...." Cynthia Bulik, director of the UNC Eating Disorders Progam, is a foremost authority on binge eating. BED can affect anyone, and can be caused by brain chemistry, genetic predisposition, psychology, and cultural pressures--but none of those triggers make giving in to food cravings inevitable. Crave helps readers understand why they crave specific foods, recognize their individual triggers, and modify their responses to those triggers. Binge eating disorder is highly treatable; 70% to 80% of patients at the UNC Eating Disorders Program triumph over their binge eating by using techniques to "curb the crave". Through the stories of some of these patients--men and women, young and old--and with the guidance of Bulik, readers will develop a variety of strategies to use in conquering their cravings and establishing healthy eating habits.
Download or read book Crave written by Karen E. Taylor and published by Kensington Publishing Corp.. This book was released on 2011-05-26 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let the bloody games begin. . . As a vampire, Deirdre Griffin has roamed the world satisfying the exquisite, ecstatic craving for blood that is her life force. And at last, her lover has joined her, hungry for his transformation, prepared to feed with her for eternity. Yet, for the first time, Deirdre feels fear. . . From the farthest corners of the globe to the underworld of Manhattan, enemies are closing in. For a rogue vampire is on the loose. And he isn't just killing humans. Now, the hunters are the prey. But someone else is coming for Deirdre—someone she cannot possibly defend herself against. Blood of her blood, flesh of her flesh—and craving the tangy, acrid, deadly smell of vengeance. . .
Download or read book Charm written by Tracy Wolff and published by Entangled: Teen. This book was released on 2022-11-08 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: The instant #1 New York Times Bestselling Series Goodreads Most Anticipated YA Book of November Finally find out what happened during those missing four months, as the thrilling adventure continues! He’s under my skin... After Katmere, I shouldn’t be surprised by anything. Including the existence of a world beyond my world called the Shadow Realm. Yet here I am, stuck in a strange, dangerous place with the worst of the supernaturals, the monster that other monsters fear: Hudson Vega. He might be Jaxon’s brother and ridiculously hot, but he’s a complete bona fide pain in my ass. The question is whether we’ll find a way out before I kill him...or run out of time. She’s stealing my heart... It’s a truth universally known—at least according to Grace—that everything is my fault. But I have a nasty suspicion that Grace isn’t as human as she thinks, and she’s the one keeping us trapped. Now we’ll have to work together not only to survive, but to save all those we’ve come to call family who live here. Because there’s something connecting us. Something stronger than fear...and way more bloody dangerous. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
Download or read book Cherish written by Tracy Wolff and published by Entangled: Teen. This book was released on 2023-05-30 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: The sensational conclusion to the massive #1 New York Times bestselling series... It’s been over three months since my friends and I took down Cyrus. Three months where my biggest fear was what paper was due next... But I should have known it was too good to last. Now everything is falling apart. The Vampire Court has no king, the Dragon Court has no heart, and the Gargoyle Court has me—a teenager in way over her head. And it’s the worst possible timing, because a threat is brewing just as the Circle is collapsing. I have no choice but to return to the Shadow Realm and face the terrifying queen who nearly ended us...and make a deal with her to save Mekhi. But this time, I’m bringing my powerful friends with me—and Hudson. Except something is wrong with him, too. He’s keeping a secret—even from me. All I know is that everyone’s life hangs in the balance. And it’s my fault—because I still owe the Crone a favor...and now she’s come to collect. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
Download or read book Crave written by Melissa Darnell and published by Harlequin. This book was released on 2011-10-25 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although Savannah has been warned by her family to stay away from any members of the Clann, and Tristan has been forbidden to speak to Savannah, they both feel an irresistible mutual attraction to each other.
Book Synopsis The Tasti D-Lite Way: Social Media Marketing Lessons for Building Loyalty and a Brand Customers Crave by : James Amos
Download or read book The Tasti D-Lite Way: Social Media Marketing Lessons for Building Loyalty and a Brand Customers Crave written by James Amos and published by McGraw Hill Professional. This book was released on 2012-09-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create growth via social media-powered customer loyalty strategies Tasti D-Lite has put itself on the map through its innovative merging of loyalty programs and social media. In The Tasti-D-lite Way, the brand’s Chairman/CEO and VP of Technology reveal key lessons any company can use to build meaningful customer experiences and unprecedented loyalty through fresh approaches to social media marketing. Using social media to engage customers is only part of the story. Learn how to reengineer your business to compete and win in the age of social media marketing and go from social megligence to social friendly to forge meaningful, one-to-one relationships with customers. James H. Amos is Chairman and CEO of Tasti D-Lite and and Planet Smoothie. A longtime leader in the franchising industry, he has been profiled in several books including The Transparent Leader and You Can Do It. He is the author of The Complete Idiot’s Guide to Franchising and Focus or Failure BJ Emerson is VP of Technology at Tasti D-Lite and Planet Smoothie. As a speaker, author and award winning technology executive, BJ Emerson has a long track record as a social loyalty pioneer. He speaks regularly on the topics of social media, technology and customer loyalty.
Book Synopsis Summary by : Book Summary Publishing
Download or read book Summary written by Book Summary Publishing and published by . This book was released on 2020-03-05 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: What Customers Crave - How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb. You have heard the adage, "the customer is always right," but do you really know how to put this principle into practice? In What Customers Crave, Nicholas J. Webb claims that over the years, entrepreneurs have lost sight of what works to keep their customers happy. Webb wants you to bring your customers back to where they belong: at the center of attention in your business. He created a system of what he calls "touchpoints," to make sure your customers are content every step of the way. Do you know what your customers crave, and more importantly how to fulfill their craving? Why read this summary: Save time Understand the key concepts Notice: This is a WHAT CUSTOMERS CRAVE Book Summary. NOT THE ORIGINAL BOOK.
Download or read book Crave written by Gregg Lederman and published by . This book was released on 2018-10-03 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Give people what they CRAVE and good things happen. Overwhelming evidence supports this. In fact, more than eighty years of research provesthe idea that humans have three primary cravings at work that, once fulfilled, make themhappier and more productive. Yet, despite billions of dollars spent to improve employeemotivation, most businesses still suffer from a lack of engagement. In this book, you'll find a field-tested and science-backed pathway to improving engagement and the customer experience, including: The secret to achieving more than 90 percent employee engagement, how to invest 10 Minutes by Friday¿ to become a better leader, and a step-by-step process to master the Ultimate Habit¿ for accelerating business results. You have the power to make an even better place to work by showing people they matter and that what they do matters. This is best accomplished by fueling the work environment with more of what people CRAVE!
Book Synopsis Crave and Cook by : Virginie Degryse
Download or read book Crave and Cook written by Virginie Degryse and published by Createspace Independent Publishing Platform. This book was released on 2016-11-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Home cooking during the holidays: recipes and advice from a Belgian mother in a California kitchen. When I cook for my family I try to be mindful of everyone's different taste while making sure to provide the opportunity of getting out of their comfort zone. Trying to teach my kids to be adventurous and open to new cuisine and flavor variety is a driving force for me. A few years ago, we moved from Belgium to Los Angeles. With Whole Foods, farmer markets and fresh organic produce everywhere we turn, the local resources in this city are truly inspiring. I have always loved to cook ingredients as they are, to leave them true to their character and try not to cover them with too much spices or sauces. Moving to California has pushed me even more in that direction. The winter flavors and Holiday dishes are my favorite. They take me back to my childhood and I am flooded with memories of family gatherings when I was a little girl. We had a routine: we would all share a house by the seaside for Christmas and New Year. My grandma would be cooking with my mom and my aunts. My cousins, brother and I would be running all over the place having a blast. We would have a delicious dinner for Christmas Eve and then go to midnight mass. The next day, when we woke up to all the presents Santa had brought us, there would be crepes and hot chocolate with whipped cream for breakfast with Christmas carols in the background. The joy was always amplified by the food. I keep these memories in mind when I prepare Holiday meals today. What are the new traditions of the Holidays now that we live in California? How can I merge them with my old memories to provide them with the same sensations I once had as a child? Cooking can be scary and some people find it inaccessible. Especially during the Holidays where cooking is a part of the traditions, where you are serving more people than usual, and you're not making your ordinary dinners! Through this book, I try to demystify Holiday cooking while showing you that delicious food can be prepared without a culinary degree or professional background. Sharing what I cook makes me as happy as showing how simple, enjoyable, and quick it can be. The more festive your table is, the easier it is to feel that sensation of Holiday joy.
Download or read book Covet written by Tracy Wolff and published by Entangled: Teen. This book was released on 2021-03-02 with total page 941 pages. Available in PDF, EPUB and Kindle. Book excerpt: The instant #1 New York Times Bestselling Series An Amazon Best YA Book of the Month I may have reached my breaking point. As if trying to graduate from a school for supernaturals isn’t stressful enough, my relationship status has gone from complicated to a straight-up dumpster fire. Oh, and the Bloodletter has decided to drop a bomb of epic proportions on us all... Then again, when has anything at Katmere Academy not been intense? And the hits just keep coming. Jaxon’s turned colder than an Alaskan winter. The Circle is splintered over my upcoming coronation. As if things couldn’t get worse, now there’s an arrest warrant for Hudson’s and my supposed crimes—which apparently means a lifetime prison sentence with a deadly unbreakable curse. Choices will have to be made...and I fear not everyone will survive. Don’t miss a single book in the series that spawned a phenomenon! The Crave series is best enjoyed in order: Crave Crush Covet Court Charm Cherish
Download or read book Made to Crave written by Lysa TerKeurst and published by Thomas Nelson. This book was released on 2010-12-21 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: What would happen if you started listening to your cravings instead of trying to silence them? If you’re tired of the same old messages of eat less and move more, this book is what you’ve been missing. You know “how to” get healthy… but now there’s finally a book to help you find your “want to”- the lasting emotional and spiritual motivation to meet your goals and stay healthy. The reality is we were made to crave. Craving isn’t a bad thing. But we must realize God created us to crave more of him. Many of us have misplaced that craving by overindulging in physical pleasures instead of lasting spiritual satisfaction. New York Times bestselling author of It’s Not Supposed to Be This Way, Uninvited, and The Best Yes, Lysa TerKeurst, invites you to find the missing link between a woman’s desire to be healthy and the spiritual empowerment necessary to make that happen. In this book, Lysa will help you: Break the cycle of “I’ll start again Monday” and feel good about yourself today. Stop agonizing over numbers on the scale and make peace with your body. Replace rationalizations that lead to failure with wisdom that leads to victory. Reach your healthy goals and grow closer to God through the process. This is not a how-to book. This is not the latest and greatest dieting plan. This book is the necessary companion for you to use alongside whatever healthy lifestyle plan you choose. This is a book and Bible study to help you find the "want to" in making healthy lifestyle choices.
Book Synopsis The Customer Service Survival Kit by : Richard Gallagher
Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
