The Veterinary Receptionist

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0702029289
Total Pages : 171 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis The Veterinary Receptionist by : John R. Corsan

Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-05-28 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

The Veterinary Receptionist

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0702033030
Total Pages : 176 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis The Veterinary Receptionist by : John R. Corsan

Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

Tasks for the Veterinary Assistant

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118682386
Total Pages : 567 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Tasks for the Veterinary Assistant by : Paula Pattengale

Download or read book Tasks for the Veterinary Assistant written by Paula Pattengale and published by John Wiley & Sons. This book was released on 2013-05-31 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tasks for the Veterinary Assistant is a step-by-step guide providing veterinary assistants with essential information on performing basic procedures accurately and efficiently. Detailing the preparation, procedure, and follow-up for basic veterinary skills, this book is a concise, reliable reference allowing quick access to "how-to" instruction. With chapters ranging from professional conduct and office procedures to medical nursing and surgical tasks, Tasks for the Veterinary Assistant provides a comprehensive, user-friendly resource for veterinary support personnel.

Tasks for the Veterinary Assistant

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119466822
Total Pages : 368 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Tasks for the Veterinary Assistant by : Teresa Sonsthagen

Download or read book Tasks for the Veterinary Assistant written by Teresa Sonsthagen and published by John Wiley & Sons. This book was released on 2020-02-11 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tasks for the Veterinary Assistant is the definitive, practical guide to the vital skills and techniques used in daily practice—bringing together all the information necessary to succeed as a veterinary assistant in one reader-friendly volume. Now in its fourth edition, this classic text has been completely revised to adopt a concise approach to learning that is ideally suited for modern readers. More and improved images, streamlined chapters, and easily-referenced key topics help readers understand the important aspects of real-world practice. Updated chapters cover infectious disease protocols, clinical procedures, and patient care and management. New chapters cover exam and treatment room skills, and present information on small animals, laboratory animals, and large animals. This re-envisioned new edition: Covers every task and technique that veterinary assistants encounter daily Offers step-by-step guidance for fundamental veterinary skills, procedures, and practices Provides quick and easy reference to a comprehensive range of central topics Uses a new, larger page size to better fit content and enhance searching for information when on the job Includes access to a companion website presenting instructor resources, skills evaluations, and PowerPoint slides Tasks for the Veterinary Assistant, Fourth Edition continues to be the definitive text for trainee and practicing veterinary assistants in clinical, laboratory, or research settings.

The Veterinary Receptionist's Handbook

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Author :
Publisher : Veterinary Medicine Publishing Company
ISBN 13 :
Total Pages : 286 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis The Veterinary Receptionist's Handbook by : M. T. McClister

Download or read book The Veterinary Receptionist's Handbook written by M. T. McClister and published by Veterinary Medicine Publishing Company. This book was released on 2000 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Textbook for the Veterinary Assistant

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118813766
Total Pages : 182 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Textbook for the Veterinary Assistant by : Kara M. Burns

Download or read book Textbook for the Veterinary Assistant written by Kara M. Burns and published by John Wiley & Sons. This book was released on 2014-04-17 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook for the Veterinary Assistant offers a comprehensive guide to the NAVTA-approved curriculum for veterinary assisting programs. Written by leaders in the profession and copublished with NAVTA, the book covers the complete list of NAVTA Veterinary Assistant Essential Skills. Specifically tailored for veterinary assistants and veterinary assistant students, the book uses an engaging writing style to provide a concise, user-friendly approach to the material. With chapters on medical terminology, clinical skills, office procedures, client communication, and more, the book equips veterinary assistants with all the information they need to succeed. A companion website offers interactive multiple-choice questions, the figures from the book in PowerPoint, teaching activities, breed study guides, and a sample cover letter. Textbook for the Veterinary Assistant is a must-have resource for all veterinary assistant students and those studying for the Approved Veterinary Assistant certification exam, and serves as a useful refresher for veterinary assistants in practice.

Receptionist Coloring Book

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Author :
Publisher : Independently Published
ISBN 13 :
Total Pages : 40 pages
Book Rating : 4.6/5 (969 download)

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Book Synopsis Receptionist Coloring Book by : Receptionists Passion Press

Download or read book Receptionist Coloring Book written by Receptionists Passion Press and published by Independently Published. This book was released on 2020-10-12 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the best Receptionist Adult Coloring book to relief and mood lifting. You will feel very good after done the coloring of one page. This coloring book contains funny and humorous Receptionist related designs and sayings surrounded by beautiful patterns, mandalas, and flowers, etc... Coloring Book Features: 8.5""x11"" Softcover Coloring Book. White pages to make your own background color. Very helpful for Stress relief. Swear word pages. Perfect size to easily fit in your purse or backpack. This Book makes a Perfect Gift for any Receptionists / GET YOURS NOW!!

Blackwell's Five-Minute Veterinary Practice Management Consult

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0781759846
Total Pages : 674 pages
Book Rating : 4.7/5 (817 download)

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Book Synopsis Blackwell's Five-Minute Veterinary Practice Management Consult by : Lowell Ackerman

Download or read book Blackwell's Five-Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2006-08-30 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: ? follows the popular Five-Minute Veterinary Consult structured format ? consistency of presentation makes for easy information retrieval ? focus is on practical rather than theoretical solutions for veterinary practice issues ? Provides examples within relevant topics Sections include: ? The veterinary marketplace ? Client relationship management ? Communications ? Financial management ? Cash management ? Human resources ? Marketing management ? Operations management ? Administrative management ? Practice safety ? Legal Issues ? Planning & Decision-making ? Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!

Jump-Starting a Career in Veterinary Medicine

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Author :
Publisher : The Rosen Publishing Group, Inc
ISBN 13 : 150818514X
Total Pages : 82 pages
Book Rating : 4.5/5 (81 download)

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Book Synopsis Jump-Starting a Career in Veterinary Medicine by : Jeri Freedman

Download or read book Jump-Starting a Career in Veterinary Medicine written by Jeri Freedman and published by The Rosen Publishing Group, Inc. This book was released on 2018-12-15 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many veterinary jobs can be obtained with two years or fewer of training, in clinical practices, animal hospitals, zoos, aquariums, and wildlife research and rehabilitation. Careers described include animal care attendant, veterinary technician, veterinary receptionist, veterinary lab assistant, and kennel and shelter attendant, among related vocations. Sidebars illustrate the real-life experiences of a veterinary assistant, a wildlife technician, a veterinary technician, and an equine veterinary technician. Each job's activities, academic requirements, and certification and licensing requirements are explained in an easily accessible format. This handy guide offers details on applying for veterinary jobs, tips for interviewing, and strategies for career advancement.

Veterinary Practice Management

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0702029203
Total Pages : 248 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Veterinary Practice Management by : Maggie Shilcock

Download or read book Veterinary Practice Management written by Maggie Shilcock and published by Elsevier Health Sciences. This book was released on 2008-01-01 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, user-friendly guide to veterinary practice management, this text presents administrative and financial aspects in an understandable format. It also provides all that is needed to be known to run an efficient veterinary practice.

Veterinary Dentistry and Oral Surgery, An Issue of Veterinary Clinics of North America: Small Animal Practice, E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323849210
Total Pages : 305 pages
Book Rating : 4.3/5 (238 download)

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Book Synopsis Veterinary Dentistry and Oral Surgery, An Issue of Veterinary Clinics of North America: Small Animal Practice, E-Book by : Alexander M. Reiter

Download or read book Veterinary Dentistry and Oral Surgery, An Issue of Veterinary Clinics of North America: Small Animal Practice, E-Book written by Alexander M. Reiter and published by Elsevier Health Sciences. This book was released on 2021-11-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this issue, guest editors bring their considerable expertise to this important topic. Provides in-depth reviews on the latest updates in the field, providing actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create these timely topic-based reviews.

Front Office Management for the Veterinary Team E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323570410
Total Pages : 416 pages
Book Rating : 4.3/5 (235 download)

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Book Synopsis Front Office Management for the Veterinary Team E-Book by : Heather Prendergast

Download or read book Front Office Management for the Veterinary Team E-Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2018-12-20 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

AAHA's Complete Guide for the Veterinary Client Service Representative

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Author :
Publisher : American Animal Hospital Association
ISBN 13 : 1583261923
Total Pages : 162 pages
Book Rating : 4.5/5 (832 download)

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Book Synopsis AAHA's Complete Guide for the Veterinary Client Service Representative by : Jill Renfrew

Download or read book AAHA's Complete Guide for the Veterinary Client Service Representative written by Jill Renfrew and published by American Animal Hospital Association. This book was released on 2013 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.

Working with Animals

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Publisher : Animal Jobs Direct
ISBN 13 : 144523890X
Total Pages : 196 pages
Book Rating : 4.4/5 (452 download)

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Book Synopsis Working with Animals by : Animal Jobs Direct

Download or read book Working with Animals written by Animal Jobs Direct and published by Animal Jobs Direct. This book was released on 2011 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Working with Animals publication is a unique and comprehensive resource designed to assist and inspire anyone who wants to work with animals. Whether you are a school leaver or a professional looking for a career change, this book will help you achieve your goal. Compiled by a team of animal care professionals, the information is concise and in one place. This is a great purchase that will help you find a suitable and rewarding career with animals according to your skills, experience and personal interests.

Practice Management for the Veterinary Team - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0443122202
Total Pages : 361 pages
Book Rating : 4.4/5 (431 download)

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Book Synopsis Practice Management for the Veterinary Team - E-Book by : Heather Prendergast

Download or read book Practice Management for the Veterinary Team - E-Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2023-11-09 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. End-of-chapter review questions reinforce key concepts and measure mastery of the content. End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. Versatile text can be used by practice managers to study for the CVPM exam. Updated content highlights important technological and professional updates to the field impacting medical record management. New chapters covering telehealth and practice integrative management software are included. Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Behind Every Successful Veterinarian Is An Exhausted Veterinary Receptionist

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Author :
Publisher : Independently Published
ISBN 13 : 9781700909572
Total Pages : 150 pages
Book Rating : 4.9/5 (95 download)

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Book Synopsis Behind Every Successful Veterinarian Is An Exhausted Veterinary Receptionist by : Deliles Deliles Gifts

Download or read book Behind Every Successful Veterinarian Is An Exhausted Veterinary Receptionist written by Deliles Deliles Gifts and published by Independently Published. This book was released on 2019-10-18 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This blank paperback journal is perfect for a veterinary receptionist. It can be used to write schedules, or jot down notes about pets or their owners. It is a great appreciation gift for World Veterinary Day.

I'm a Veterinary Receptionist Because Veterinarians Need Heroes Too

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Publisher :
ISBN 13 :
Total Pages : 150 pages
Book Rating : 4.7/5 (27 download)

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Book Synopsis I'm a Veterinary Receptionist Because Veterinarians Need Heroes Too by : Rhyeland Veterinary Rhyeland Veterinary Receptionist

Download or read book I'm a Veterinary Receptionist Because Veterinarians Need Heroes Too written by Rhyeland Veterinary Rhyeland Veterinary Receptionist and published by . This book was released on 2021-03-23 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This blank paperback notebook is perfect for a veterinary receptionist. It can be used to write schedules, contacts with clients, or jot down notes about pets or their owners. It is a great appreciation gift for front office staff.