VeriSM ™ - unwrapped and applied

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Author :
Publisher : Van Haren
ISBN 13 : 9401803714
Total Pages : 350 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM ™ - unwrapped and applied by : Claire Agutter

Download or read book VeriSM ™ - unwrapped and applied written by Claire Agutter and published by Van Haren. This book was released on with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

Verism - Unwrapped and Applied

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Author :
Publisher :
ISBN 13 : 9789401803359
Total Pages : 170 pages
Book Rating : 4.8/5 (33 download)

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Book Synopsis Verism - Unwrapped and Applied by : Van Haren Publishing

Download or read book Verism - Unwrapped and Applied written by Van Haren Publishing and published by . This book was released on 2018-09-25 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from 'inside-out' to 'outside-in' by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: How does the organization enable and deliver value? What are the supply chains within an organization that support value delivery? How do the individual capabilities contribute to or support these supply chains to deliver value?

VeriSM ™ - unwrapped and applied

Download VeriSM ™ - unwrapped and applied PDF Online Free

Author :
Publisher : Van Haren
ISBN 13 : 940180334X
Total Pages : 350 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM ™ - unwrapped and applied by : Claire Agutter

Download or read book VeriSM ™ - unwrapped and applied written by Claire Agutter and published by Van Haren. This book was released on with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

VeriSM ™ - A Pocket Guide

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Author :
Publisher : Van Haren
ISBN 13 : 9401802718
Total Pages : 180 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSM ™ - A Pocket Guide by : Doug Tedder

Download or read book VeriSM ™ - A Pocket Guide written by Doug Tedder and published by Van Haren. This book was released on with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: • Managers - who want to understand how to leverage evolving management practices; • Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; • Executives - who are accountable for effective service delivery; • Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.

The Art of Medicine in Ancient Egypt

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Author :
Publisher : Metropolitan Museum of Art
ISBN 13 : 1588391701
Total Pages : 117 pages
Book Rating : 4.5/5 (883 download)

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Book Synopsis The Art of Medicine in Ancient Egypt by : James P. Allen

Download or read book The Art of Medicine in Ancient Egypt written by James P. Allen and published by Metropolitan Museum of Art. This book was released on 2005 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diseases and injuries were major concerns for ancient Egyptians. This book, featuring some sixty-four objects from the Metropolitan Museum, discusses how both practical and magical medicine informed Egyptian art and for the first time reproduces and translates treatments described in the spectacular Edwin Smith Papyrus.

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

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Author :
Publisher : IT Governance Ltd
ISBN 13 : 1787782204
Total Pages : 211 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by : Claire Agutter

Download or read book ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2020-04-28 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification

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Author :
Publisher : IT Governance Ltd
ISBN 13 : 1787783529
Total Pages : 270 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification by : Claire Agutter

Download or read book ITIL® 4 Drive Stakeholder Value (DSV) - Your companion to the ITIL 4 Managing Professional DSV certification written by Claire Agutter and published by IT Governance Ltd. This book was released on 2022-02-17 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.

ITIL Foundation Essentials

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Author :
Publisher : IT Governance Publishing
ISBN 13 : 1849284008
Total Pages : 140 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis ITIL Foundation Essentials by : Claire Agutter

Download or read book ITIL Foundation Essentials written by Claire Agutter and published by IT Governance Publishing. This book was released on 2012-09-06 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

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Author :
Publisher : IT Governance Publishing Ltd
ISBN 13 : 1787782158
Total Pages : 79 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition by : Claire Agutter

Download or read book ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition written by Claire Agutter and published by IT Governance Publishing Ltd. This book was released on 2020-04-14 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Sisters, Super-Creeps and Slushy, Gushy Love Songs

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Author :
Publisher :
ISBN 13 : 9781407117867
Total Pages : 208 pages
Book Rating : 4.1/5 (178 download)

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Book Synopsis Sisters, Super-Creeps and Slushy, Gushy Love Songs by : Karen McCombie

Download or read book Sisters, Super-Creeps and Slushy, Gushy Love Songs written by Karen McCombie and published by . This book was released on 2011 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ally knows her super-efficient big sis Linn finds their chaotic family a bit ... exasperating. But when Linn falls for Q, the tearaway lead singer in a local band, all her sensible ways go out of the window. Everyone else can see that Q's a creep, but does Ally have the courage to burst Linn's heart-shaped bubble?

Trichier

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Author :
Publisher : Lulu.com
ISBN 13 : 136509796X
Total Pages : 192 pages
Book Rating : 4.3/5 (65 download)

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Book Synopsis Trichier by : Alessandra Ceretto

Download or read book Trichier written by Alessandra Ceretto and published by Lulu.com. This book was released on with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ITIL Lifecycle Essentials

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Author :
Publisher : IT Governance Publishing
ISBN 13 : 1849284180
Total Pages : 375 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis ITIL Lifecycle Essentials by : Claire Agutter

Download or read book ITIL Lifecycle Essentials written by Claire Agutter and published by IT Governance Publishing. This book was released on 2013-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

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Author :
Publisher : IT Governance Ltd
ISBN 13 : 1787783111
Total Pages : 214 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition by : Claire Agutter

Download or read book Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2021-07-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification

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Author :
Publisher : IT Governance Ltd
ISBN 13 : 1787782964
Total Pages : 287 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification by : Claire Agutter

Download or read book ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification written by Claire Agutter and published by IT Governance Ltd. This book was released on 2021-11-18 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.

Fletcherism, what it is

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Author :
Publisher :
ISBN 13 :
Total Pages : 260 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Fletcherism, what it is by : Horace Fletcher

Download or read book Fletcherism, what it is written by Horace Fletcher and published by . This book was released on 1913 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

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Author :
Publisher : Elsevier
ISBN 13 : 008048834X
Total Pages : 451 pages
Book Rating : 4.0/5 (84 download)

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Book Synopsis Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children by : Charles T. Betz

Download or read book Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children written by Charles T. Betz and published by Elsevier. This book was released on 2006-11-17 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children provides an independent examination of developments in Enterprise Resource Planning for Information. Major companies, research firms, and vendors are offering Enterprise Resource Planning for Information Technology, which they label as ERP for IT, IT Resource Planning and related terms. This book presents on-the-ground coverage of enabling IT governance in architectural detail, which can be used to define a strategy for immediate execution. It fills the gap between high-level guidance on IT governance and detailed discussions about specific vendor technologies. It provides a unique value chain approach to integrating the COBIT, ITIL, and CMM frameworks into a coherent, unified whole. It presents a field-tested, detailed conceptual information model with definitions and usage scenarios, mapped to both process and system architectures. This book is recommended for practitioners and managers engaged in IT support in large companies, particularly those who are information architects, enterprise architects, senior software engineers, program/project managers, and IT managers/directors.

The CMDB Imperative

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Author :
Publisher : Pearson Education
ISBN 13 : 013702231X
Total Pages : 414 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis The CMDB Imperative by : Glenn O'Donnell

Download or read book The CMDB Imperative written by Glenn O'Donnell and published by Pearson Education. This book was released on 2009-02-19 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS). Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes Defining the tasks and activities associated with configuration management Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS Building software models that accurately represent each entity in your IT environment Ensuring information accuracy via change management and automated discovery Understanding the state of the CMDB market and selling the CMDB within your organization Creating federated CMDB architectures that successfully balance autonomy with centralized control Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity Integrating systems and leveraging established and emerging standards Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”